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This healthcare service has 1 current healthcare service locations.
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Children's Health Clinic   at
East Calgary Health Centre
Estimated time to routine appointment: Varies by Service
NON AHS
SERVICE DESCRIPTION
This clinic is a referral-based that provides services for children with complex and chronic medical and developmental issues for as long as this is necessary.Specializing in the medical, behavioral, and developmental disorders of newborns to adolescents in Calgary and surrounding area.
This clinic is a referral-based that provides services for children with complex and chronic medical and developmental issues for as long as this is necessary.Specializing in the medical, behavioral, and developmental disorders of newborns to adolescents in Calgary and surrounding area.
ELIGIBILITY REQUIREMENTS
Accepts patients from 0 to 17 years old.
Accepts patients from 0 to 17 years old.
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care. 
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Complete the referral form and fax it to the service using the contact information on this profile.
Referrals are also accepted via email at appts.childrenshealthclinic@gmail.com
Complete the referral form and fax it to the service using the contact information on this profile.
Referrals are also accepted via email at appts.childrenshealthclinic@gmail.com
REFERRAL PROCESS - FOR CONNECT CARE USERS
An Outgoing Referral is required for this service.
Change the referral class to “Outgoing Referral” on the Ambulatory Order and complete order.
Outgoing orders are not sent electronically and require processing in workqueue 5.
An Outgoing Referral is required for this service.
Change the referral class to “Outgoing Referral” on the Ambulatory Order and complete order.
Outgoing orders are not sent electronically and require processing in workqueue 5.
REFERRAL PROCESS - FOR SELF-REFERRAL
Self-referral is also accepted at this service by calling the phone number listed on this page or email at appts.childrenshealthclinic@gmail.com
Self-referral is also accepted at this service by calling the phone number listed on this page or email at appts.childrenshealthclinic@gmail.com
ADDITIONAL SERVICE DETAILS
For speech language delay and autism referral ensure patient is connected to a speech language therapist and an audiology assessment. Click the link below for more information.
Pediatric Community Rehabilitation

For new patients:
We see children in consultation. Please have your family doctor, nurse practitioner or any walk-in clinic fax us a referral at 587-387-7060. Take note that our clinic does not provide primary care.
We triage all referrals received.

Medical Referrals
  • Our booking clerk will contact the family directly to book an appointment based on the urgency of the referral.
  • Current wait time – 1-3 months*
Developmental/Behavioral Referrals
  • Once we receive the referral, we will contact the family to provide the following
  • Parent Letter (Ocean)
  • Consent Form (Ocean) Revised Oct 2017
  • The completed consent form needs to be returned to the clinic.
  • Once we receive the completed consent form, we will provide links to a secure online questionnaire.
  • We will contact the family with further information once both questionnaires are submitted.
  • Current wait time – 9-12 months after completion of questionnaires*
For Existing patients:
Parent can book a child’s follow up appointment by calling 403-955-1077 ext 0.
If one of the following situation applies, a new referral will be required prior to booking an appointment.
  • It has been more than one year since the child’s last appointment
  • Pediatrician discharged the child during the last visit
  • A follow up appointment was not scheduled during the requested period set by the pediatrician
  • Patient missed appointment/s with the pediatrician
For speech language delay and autism referral ensure patient is connected to a speech language therapist and an audiology assessment. Click the link below for more information.
Pediatric Community Rehabilitation

For new patients:
We see children in consultation. Please have your family doctor, nurse practitioner or any walk-in clinic fax us a referral at 587-387-7060. Take note that our clinic does not provide primary care.
We triage all referrals received.

Medical Referrals
  • Our booking clerk will contact the family directly to book an appointment based on the urgency of the referral.
  • Current wait time – 1-3 months*
Developmental/Behavioral Referrals
  • Once we receive the referral, we will contact the family to provide the following
  • Parent Letter (Ocean)
  • Consent Form (Ocean) Revised Oct 2017
  • The completed consent form needs to be returned to the clinic.
  • Once we receive the completed consent form, we will provide links to a secure online questionnaire.
  • We will contact the family with further information once both questionnaires are submitted.
  • Current wait time – 9-12 months after completion of questionnaires*
For Existing patients:
Parent can book a child’s follow up appointment by calling 403-955-1077 ext 0.
If one of the following situation applies, a new referral will be required prior to booking an appointment.
  • It has been more than one year since the child’s last appointment
  • Pediatrician discharged the child during the last visit
  • A follow up appointment was not scheduled during the requested period set by the pediatrician
  • Patient missed appointment/s with the pediatrician
COMMUNICATION PROCESS
  • Referral receipt to referring source within 7 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 14 days.
  • Appointment outcome to referral source within 30 days.
 
PHONE
403-955-1077 ext 0
REFERRAL PHONE
403-955-1077
REFERRAL FAX
587-387-7060
REFERRAL FORM
REFERRAL ADVICE
Specialist LINK
CLICK + TO VIEW REFERRAL GUIDELINES
+-
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
+-
Asthma
Growth chart
 
Current
+-
Circumcision
Growth chart
 
Current
Dr. Stephen Wainer performs circumcisions within 30 days of the newborns of due date. A referral is not needed for an appointment to be scheduled however, this procedure is not covered under Alberta Health and is paid privately.
+-
Constipation
Growth chart
 
Current
+-
Developmental disorder
Growth chart
 
Current
  • ADHD - Attention deficit disorder with hyperactivity
  • Autism spectrum disorder
  • Behavioral difficulties
  • Speech language delay
  • Gross/fine motor delay
  • Learning difficulties
+-
Eczema
Growth chart
 
Current
+-
Growth and development alteration
Growth chart
 
Current
+-
High risk infant
Growth chart
 
Current
Ante and post partum delivery record
 
N/A
+-
Movement disorder
Growth chart
 
Current
+-
Seizure
Growth chart
 
Current
+-
Sleep disorder
Growth chart
 
Current
Onset, duration, and description of symptoms
 
N/A
Sleep disorders in pediatrics
PATIENT APPOINTMENT INFORMATION
Email
Print
 
MISSED APPOINTMENT GUIDELINES
24 hours notice is required to cancel or reschedule an appointment. Please email us at appts.childrenshealthclinic@gmail.com or leave a voice message at 403-955-1068. Indicate your child’s name, date of birth, time and date of appointment, and the reason for cancelling/rescheduling.
Missed appointments are invoiced ($100.00).
24 hours notice is required to cancel or reschedule an appointment. Please email us at appts.childrenshealthclinic@gmail.com or leave a voice message at 403-955-1068. Indicate your child’s name, date of birth, time and date of appointment, and the reason for cancelling/rescheduling.
Missed appointments are invoiced ($100.00).
 
HOURS OF OPERATION
Monday: 09:00 am - 05:00 pm
Tuesday: 09:00 am - 05:00 pm
Wednesday: 09:00 am - 05:00 pm
Thursday: 09:00 am - 05:00 pm
Friday: 09:00 am - 05:00 pm
Description:
We are closed on Statutory Holidays. Our phone lines are open from 9:00 am to 4:00 pm. Closed from 12:00 pm to 1:00 pm for lunch.
   
 
ADDRESS
4715 8 Ave. SE
Calgary Alberta
T2A 3N4
PATIENT APPOINTMENT INSTRUCTIONS
CLINIC VISITS
New Patients
  • Arrive 10 minutes early for check-in. If you arrive more than 10 minutes late, you may be asked to reschedule.
  • The East Calgary Health Centre no longer has a masking policy, however, you may be asked to mask by the pediatrician if you show up with respiratory symptoms.
  • Please complete our Intake Forms if you have not yet done so. The completed forms can be sent via email to appts.childrenshealthclinic@gmail.com or faxed to 587-387-7060. Alternatively, you may present the forms upon check-in.
  • Bring your child’s health care card.
  • Prepare to be in the clinic for at least one hour.
Follow-Up Patients
  • Arrive 10 minutes early for check-in. If you arrive more than 10 minutes late, you may be asked to reschedule.
  • The East Calgary Health Centre no longer has a masking policy, however, you may be asked to mask by the pediatrician if you show up with respiratory symptoms.
  • Please complete any questionnaires or lab tests that your pediatrician has requested. If you have misplaced the questionnaire or requisition, please contact our office at 403-955-1077 ext. 0.
  • If you have a follow up appointment and won’t have enough to last until then, please have your pharmacy fax a refill request to 587-387-7060. There is no need to speak with a staff member.
After your appointment
If a follow up appointment has been requested by the pediatrician, we will contact you via email to schedule an appointment as our office is currently booking appointments a month in advance.

CIRCIMCISION APPOINTMENT
Preparing for your appointment
  • Bring the following items to your appointment:
    • Infant’s Tylenol drops
    • Polysporin ointment
    • Extra diapers and clothing
    • Formula (if not breastfeeding)
    We recommend that you feed the infant before coming to your appointment. Please arrange childcare for your other children.
  • We ask that you arrive 15 minutes before your appointment for check-in. You will be given a Patient Demographic Form and circumcision consent to complete. You will also be provided with information regarding the procedure and the infant will be weighed and measured.
  • The method used in our clinic is the Mogen Technique. The circumcision itself will take 10-15 minutes. Your baby will be observed for 40-60 minutes after the procedure before you will be allowed to leave.
After your appointment
If you have any questions or concerns regarding the circumcision please contact our nurse at 403-955-1077 ext. 3.
CLINIC VISITS
New Patients
  • Arrive 10 minutes early for check-in. If you arrive more than 10 minutes late, you may be asked to reschedule.
  • The East Calgary Health Centre no longer has a masking policy, however, you may be asked to mask by the pediatrician if you show up with respiratory symptoms.
  • Please complete our Intake Forms if you have not yet done so. The completed forms can be sent via email to appts.childrenshealthclinic@gmail.com or faxed to 587-387-7060. Alternatively, you may present the forms upon check-in.
  • Bring your child’s health care card.
  • Prepare to be in the clinic for at least one hour.
Follow-Up Patients
  • Arrive 10 minutes early for check-in. If you arrive more than 10 minutes late, you may be asked to reschedule.
  • The East Calgary Health Centre no longer has a masking policy, however, you may be asked to mask by the pediatrician if you show up with respiratory symptoms.
  • Please complete any questionnaires or lab tests that your pediatrician has requested. If you have misplaced the questionnaire or requisition, please contact our office at 403-955-1077 ext. 0.
  • If you have a follow up appointment and won’t have enough to last until then, please have your pharmacy fax a refill request to 587-387-7060. There is no need to speak with a staff member.
After your appointment
If a follow up appointment has been requested by the pediatrician, we will contact you via email to schedule an appointment as our office is currently booking appointments a month in advance.

CIRCIMCISION APPOINTMENT
Preparing for your appointment
  • Bring the following items to your appointment:
    • Infant’s Tylenol drops
    • Polysporin ointment
    • Extra diapers and clothing
    • Formula (if not breastfeeding)
    We recommend that you feed the infant before coming to your appointment. Please arrange childcare for your other children.
  • We ask that you arrive 15 minutes before your appointment for check-in. You will be given a Patient Demographic Form and circumcision consent to complete. You will also be provided with information regarding the procedure and the infant will be weighed and measured.
  • The method used in our clinic is the Mogen Technique. The circumcision itself will take 10-15 minutes. Your baby will be observed for 40-60 minutes after the procedure before you will be allowed to leave.
After your appointment
If you have any questions or concerns regarding the circumcision please contact our nurse at 403-955-1077 ext. 3.
 
DIRECTIONS
 
PHONE
403-955-1077 ext 0
 
PARKING INSTRUCTIONS
Free parking is located behind the East Calgary Health Centre.
Free parking is located behind the East Calgary Health Centre.
 
EMAIL
appts.childrenshealthclinic@gmail.com
WEBSITE
https://childrenshealthclinic.ca/
VIRTUAL APPOINTMENT INFORMATION
Phone appointment are offered at this service at the discretion of the specialist.

During your phone appointment
  • During your call, please ensure that there is minimal external noise.
  • Younger patients do not necessarily have to be present for the call. It is often helpful for older patients to be present.
  • Please have your pharmacy information (name, location and phone number) available.
  • If you miss the physician’s call, please contact the clinic reception desk at 403-955-1077 ext. 0 to reschedule.
After your phone appointment
The pediatrician will ask you to call clinic at 403-955-1077 ext 2, to book your follow up appointment.
Phone appointment are offered at this service at the discretion of the specialist.

During your phone appointment
  • During your call, please ensure that there is minimal external noise.
  • Younger patients do not necessarily have to be present for the call. It is often helpful for older patients to be present.
  • Please have your pharmacy information (name, location and phone number) available.
  • If you miss the physician’s call, please contact the clinic reception desk at 403-955-1077 ext. 0 to reschedule.
After your phone appointment
The pediatrician will ask you to call clinic at 403-955-1077 ext 2, to book your follow up appointment.
 
PARKING MAP
 
WHEELCHAIR ACCESSIBILITY

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

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