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This healthcare service has 1 current healthcare service locations.
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Emergency Information 
Calgary Rural Nutrition Services - Central Access and Triage   at
Calgary Zone and Area
Central Access Healthcare Service
Specialty: Nutrition
Connect Care Department: CALGARY ZONE RRL NUTRITION CAT
Estimated time to routine appointment: Not Available
Alberta Health Services - Calgary Zone
CENTRAL ACCESS SERVICES
This is a central triage department for seeing a registered dietitian who assists clients in following a special diet and improve their eating pattern to manage their medical condition.
Only accepts referrals from Rural Communities. All Calgary referrals please see Alberta Healthy Living Program.
This is a central triage department for seeing a registered dietitian who assists clients in following a special diet and improve their eating pattern to manage their medical condition.
Only accepts referrals from Rural Communities. All Calgary referrals please see Alberta Healthy Living Program.
ELIGIBILITY REQUIREMENTS
Only accepts referrals from Rural Health Care Providers.
Ensure all required information are included on the referral by reviewing the Referral Guidelines table below.
Only patients that are:
  • from Rural Communities.
  • Adults, 18 years and older
Only accepts referrals from Rural Health Care Providers.
Ensure all required information are included on the referral by reviewing the Referral Guidelines table below.
Only patients that are:
  • from Rural Communities.
  • Adults, 18 years and older
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care.
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Complete the referral form and fax it to the service using the contact information in this profile.
Urgent Referrals: Please indicate "urgent" on referral form and call to discuss.

Note:
  • Pediatric referrals for Okotoks, High River, Black Diamond, Cochrane, Strathmore, or Chestermere require you to use Pediatric Nutrition Counselling Referral (Calgary Zone)
  • In person appointments are only available at Okotoks, Diamond Valley, High River, Canmore, Claresholm, Vulcan and Didsbury.
  • Referrals for diabetes (type I, II, and GDM) should be faxed to 1-403-776-3801.
Complete the referral form and fax it to the service using the contact information in this profile.
Urgent Referrals: Please indicate "urgent" on referral form and call to discuss.

Note:
  • Pediatric referrals for Okotoks, High River, Black Diamond, Cochrane, Strathmore, or Chestermere require you to use Pediatric Nutrition Counselling Referral (Calgary Zone)
  • In person appointments are only available at Okotoks, Diamond Valley, High River, Canmore, Claresholm, Vulcan and Didsbury.
  • Referrals for diabetes (type I, II, and GDM) should be faxed to 1-403-776-3801.
REFERRAL PROCESS - FOR CONNECT CARE USERS
Send an Internal Referral using the Ambulatory Referral Order to Nutrition, type CALGARY ZONE RRL NUTRITION CAT in the “To Department” section and complete order.
Indicate if the referral is to be considered urgent.
Send an Internal Referral using the Ambulatory Referral Order to Nutrition, type CALGARY ZONE RRL NUTRITION CAT in the “To Department” section and complete order.
Indicate if the referral is to be considered urgent.
COMMUNICATION PROCESS
  • Referral receipt to referring source within 7 days.
  • Wait list status update every 14 days.
  • Appointment outcome to referral source within 30 days.
ADDITIONAL SERVICE DETAILS
The majority of teaching is one-to-one, however, group sessions may be offered to promote enhanced learning of clients. Nutrition information and resources can be found on Alberta Health Services’ Healthy Eating Starts Here. This service serves rural communities only. All Calgary referrals please see Alberta Healthy Living Program.

Additional Services:In person appointments are only available at Canmore, Claresholm, Diamond Valley, Didsbury, High River, Okotoks and Vulcan.
Accepts referrals from Rural Communities only. Referrals for Calgary should be directed to Alberta Healthy Living

A registered dietitian assists clients in following a special diet and improve their eating pattern to manage their medical condition.
The majority of teaching is one-to-one, however, group sessions may be offered to promote enhanced learning of clients. Nutrition information and resources can be found on Alberta Health Services’ Healthy Eating Starts Here. This service serves rural communities only. All Calgary referrals please see Alberta Healthy Living Program.

Additional Services:In person appointments are only available at Canmore, Claresholm, Diamond Valley, Didsbury, High River, Okotoks and Vulcan.
Accepts referrals from Rural Communities only. Referrals for Calgary should be directed to Alberta Healthy Living

A registered dietitian assists clients in following a special diet and improve their eating pattern to manage their medical condition.
 
CENTRAL ACCESS REFERRAL PHONE
403-956-1485
CENTRAL ACCESS REFERRAL FAX
866-476-8770
REFERRAL FORMS
CENTRAL ACCESS LINKED SERVICES
LINKED SPECIALISTS
CLICK + TO VIEW REFERRAL GUIDELINES
+-
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
+-
Finding of nutritional status
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Include: Patient name and last, Date of birth, PHN, current phone number and reason for referral
 
N/A
Client medical and social history
 
Within 3 months
Relevant medication list (dose, frequency, route) and laboratory data
 
Within 1 month
Suspected nutritional concern to be assessed
 
Within 1 month
+-
Nutritionist education, guidance, and counseling
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Include: Patient name and last, Date of birth, PHN, current phone number and reason for referral
 
N/A
Client medical and social history
 
Within 3 months
Relevant medication list (dose, frequency, route) and laboratory data
 
Within 1 month


The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

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