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This healthcare service has 2 current healthcare service locations.
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Acute Hand Clinic   at
Kaye Edmonton Clinic
Specialty: Plastic Surgery
Connect Care Department: EDM UAH WMC ACUTE HAND CLINIC
Estimated time to routine appointment: Within 1 week
Alberta Health Services - Edmonton Zone
SERVICE DESCRIPTION
Provides treatment for acute hand injuries.Provides assessment, care (operative and non operative) and follow up for acute hand injuries / trauma including fractures and dislocations (reduced), tendons and nerve lacerations or trauma including amputations that require follow. For outpatients consultation and management by specialist hand surgeons.

The Acute hand clinic provides the following services:
  • assessment
  • surgery if required
  • follow up
  • x-rays
  • casting / removal of
  • dressing changes
  • removal of stitches
  • splinting
  • injections
  • education
  • specialty hand and upper limb
Provides treatment for acute hand injuries.Provides assessment, care (operative and non operative) and follow up for acute hand injuries / trauma including fractures and dislocations (reduced), tendons and nerve lacerations or trauma including amputations that require follow. For outpatients consultation and management by specialist hand surgeons.

The Acute hand clinic provides the following services:
  • assessment
  • surgery if required
  • follow up
  • x-rays
  • casting / removal of
  • dressing changes
  • removal of stitches
  • splinting
  • injections
  • education
  • specialty hand and upper limb
ELIGIBILITY REQUIREMENTS
The Acute Hand Clinic provides urgent consultation and management.

Inclusion Criteria
  • Adult and Pediatrics with acute hand injuries that require specialty care including minor procedures and arranging surgery if needed. 
  • if your patient must meetthe following criteria:
    • Acute hand injuries <3 weeks old
    • Hand/digit is vascularly intact
    • Patient must be able to wait up to 3 business days to be seen.
Common Reasons for Referral (list is not exhaustive):
  • Fractures (e.g. hand, carpal, scaphoid)
  • Reduced dislocations (e.g. MCP, PIP, DIP)
  • Ligament injuries
  • Tendon lacerations / ruptures
  • Isolated digital nerve injuries
  • Single digit amputations (not replantable)
  • Complex hand lacerations
  • Nail bed injuries
  • Foreign bodies
The Acute Hand Clinic provides urgent consultation and management.

Inclusion Criteria
  • Adult and Pediatrics with acute hand injuries that require specialty care including minor procedures and arranging surgery if needed. 
  • if your patient must meetthe following criteria:
    • Acute hand injuries <3 weeks old
    • Hand/digit is vascularly intact
    • Patient must be able to wait up to 3 business days to be seen.
Common Reasons for Referral (list is not exhaustive):
  • Fractures (e.g. hand, carpal, scaphoid)
  • Reduced dislocations (e.g. MCP, PIP, DIP)
  • Ligament injuries
  • Tendon lacerations / ruptures
  • Isolated digital nerve injuries
  • Single digit amputations (not replantable)
  • Complex hand lacerations
  • Nail bed injuries
  • Foreign bodies
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care. 
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Complete the referral form and fax it to the service using the contact information in this profile.

A phone call to the on-call surgeon is NOT required, although we are happy to provide interim management advice if needed (please call through RAAPID North).

For urgent referrals: Contact the Plastic Surgeon or Resident on call if your patient requires assessment sooner than 3 business days: RAAPID North: 1-800-282-9911
Complete the referral form and fax it to the service using the contact information in this profile.

A phone call to the on-call surgeon is NOT required, although we are happy to provide interim management advice if needed (please call through RAAPID North).

For urgent referrals: Contact the Plastic Surgeon or Resident on call if your patient requires assessment sooner than 3 business days: RAAPID North: 1-800-282-9911
REFERRAL PROCESS - FOR CONNECT CARE USERS
Send an Internal Referral using the Ambulatory Referral Order to Plastic Surgery, type EDM UAH WMC ACUTE HAND CLINIC in the “To Department” section and complete order.  
Send an Internal Referral using the Ambulatory Referral Order to Plastic Surgery, type EDM UAH WMC ACUTE HAND CLINIC in the “To Department” section and complete order.  
COMMUNICATION PROCESS
  • Referral receipt to referring source within 5 days.
  • Wait list status update every 5 days.
  • Appointment outcome to referral source within 5 days.
 
PHONE
780-407-6980
FAX
780-407-3409
REFERRAL PHONE
780-407-6980
REFERRAL FAX
780-407-3409
REFERRAL FORM
LINKED SPECIALISTS
CLICK + TO VIEW REFERRAL GUIDELINES
+-
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
+-
Amputation stump procedure
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Previous Referrals submitted by reason for referral
 
Within 1 month
Form
 
New Patient Referral Form REQUIRED
+-
Crushing injury of hand
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Previous Referrals submitted by reason for referral
 
Within 1 month
Form
 
New Patient Referral Form REQUIRED
+-
Dislocation of hand joint
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Previous Referrals submitted by reason for referral
 
Within 1 month
Form
 
New Patient Referral Form REQUIRED
Reduced dislocations (e.g. MCP, PIP, DIP)
+-
Dislocation of metacarpophalangeal joint
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Previous Referrals submitted by reason for referral
 
Within 1 month
Form
 
New Patient Referral Form REQUIRED
+-
Foreign body
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Previous Referrals submitted by reason for referral
 
Within 1 month
Form
 
New Patient Referral Form REQUIRED
+-
Fracture of finger
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Previous Referrals submitted by reason for referral
 
Within 1 month
Form
 
New Patient Referral Form REQUIRED
+-
Fracture of hand
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Previous Referrals submitted by reason for referral
 
Within 1 month
Form
 
New Patient Referral Form REQUIRED
e.g. hand, carpal, scaphoid
+-
Injury of digital nerve
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Previous Referrals submitted by reason for referral
 
Within 1 month
Form
 
New Patient Referral Form REQUIRED
  • Isolated digital nerve injuries
+-
Injury of nail bed of finger
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Previous Referrals submitted by reason for referral
 
Within 1 month
Form
 
New Patient Referral Form REQUIRED
  • Nail bed injuries
+-
Laceration of hand
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Previous Referrals submitted by reason for referral
 
Within 1 month
Form
 
New Patient Referral Form REQUIRED
  • Complex hand lacerations
+-
Laceration of hand
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Previous Referrals submitted by reason for referral
 
Within 1 month
Form
 
New Patient Referral Form REQUIRED
+-
Ligament injury
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Previous Referrals submitted by reason for referral
 
Within 1 month
Form
 
New Patient Referral Form REQUIRED
+-
Repair of extensor tendon of hand
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Previous Referrals submitted by reason for referral
 
Within 1 month
Form
 
New Patient Referral Form REQUIRED
+-
Repair of flexor tendon of hand
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Previous Referrals submitted by reason for referral
 
Within 1 month
Form
 
New Patient Referral Form REQUIRED
+-
Rupture of tendon
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Previous Referrals submitted by reason for referral
 
Within 1 month
Form
 
New Patient Referral Form REQUIRED
+-
Tendon laceration
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Previous Referrals submitted by reason for referral
 
Within 1 month
Form
 
New Patient Referral Form REQUIRED
+-
Traumatic amputation of digit of hand
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Previous Referrals submitted by reason for referral
 
Within 1 month
Form
 
New Patient Referral Form REQUIRED
  • Single digit amputations (not replantable)
PATIENT APPOINTMENT INFORMATION
Email
Print
 
MISSED APPOINTMENT GUIDELINES
If you are unable to attend a scheduled appointment, please contact the clinic a minimum of 48 hours in advance.
If you are unable to attend a scheduled appointment, please contact the clinic a minimum of 48 hours in advance.
 
HOURS OF OPERATION
Monday: 8:00 am - 4:00 pm
Tuesday: 8:00 am - 4:00 pm
Wednesday: 8:00 am - 4:00 pm
Thursday: 8:00 am - 4:00 pm
Friday: 8:00 am - 4:00 pm
   
 
ADDRESS
Clinic 2A Kaye Edmonton Clinic
11400 University Avenue NW
Edmonton Alberta
T6G 1Z1
PATIENT APPOINTMENT INSTRUCTIONS
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English.
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English.
 
DIRECTIONS
Kaye Edmonton Clinic is located off of University Ave and 114 Street in NW Edmonton. Bus stops at 114 Street NW
LRT station is located NE of the Kaye Edmonton Clinic along 114 Street NW
Kaye Edmonton Clinic is located off of University Ave and 114 Street in NW Edmonton. Bus stops at 114 Street NW
LRT station is located NE of the Kaye Edmonton Clinic along 114 Street NW
 
PHONE
780-407-6980
 
PARKING INSTRUCTIONS
Rates apply 24 hours per day, and are in effect for all public parkers, including those with provincially issued placards for persons with disabilities.
Paystations accept Canadian coins, Canadian bills or credit card (Visa, MasterCard, and American Express).
Parking Office and Kiosk accept payment by cash, credit card, debit or cheque.
Rates apply 24 hours per day, and are in effect for all public parkers, including those with provincially issued placards for persons with disabilities.
Paystations accept Canadian coins, Canadian bills or credit card (Visa, MasterCard, and American Express).
Parking Office and Kiosk accept payment by cash, credit card, debit or cheque.
 
EMAIL
VIRTUAL APPOINTMENT INFORMATION
 
 
WHEELCHAIR ACCESSIBILITY
Yes

Barrier-free parking available in parkade located on west side of Kaye Edmonton Clinic.


The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

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