Test Environment
  
Endoscopy / Colonoscopy Services   at
South Health Campus
Connect Care Department: CGY SHC GI ENDOSCOPY
Estimated time to routine appointment: Within 6 months
Alberta Health Services - Calgary Zone
SERVICE DESCRIPTION
Provides endoscopy and colonoscopy procedures for gastrointestinal concerns.Offers endoscopy procedures for gastrointestinal concerns, which may include:
  • endoscopy
  • colonoscopy
  • sigmoidoscopy
  • esophageal motility study
  • endoscopic ultrasound (EUS) Foothills Medical Centre and Peter Lougheed Centre only
  • double balloon enteroscopy (DBE) Foothills Medical Centre only
View patient education videos, visit ahs.ca/colonoscopy.
Provides endoscopy and colonoscopy procedures for gastrointestinal concerns.Offers endoscopy procedures for gastrointestinal concerns, which may include:
  • endoscopy
  • colonoscopy
  • sigmoidoscopy
  • esophageal motility study
  • endoscopic ultrasound (EUS) Foothills Medical Centre and Peter Lougheed Centre only
  • double balloon enteroscopy (DBE) Foothills Medical Centre only
View patient education videos, visit ahs.ca/colonoscopy.
ELIGIBILITY REQUIREMENTS
Patients with gastrointestinal concerns.
Patients with gastrointestinal concerns.
ROUTINE REFERRAL PROCESS
All Gastroenterology and Hepatology referrals are to be directed to the Gastroenterology Central Access and Triage service at FMC.
All Gastroenterology and Hepatology referrals are to be directed to the Gastroenterology Central Access and Triage service at FMC.
URGENT REFERRAL PROCESS
If patient is considered urgent - the referral will be re-directed to Calgary.
If patient is considered urgent - the referral will be re-directed to Calgary.
EMERGENCY REFERRAL PROCESS
This service does not have an emergency referral process. Direct patients to the nearest Emergency Department if they are experiencing a serious illness or injury. Patients with potentially life threatening conditions should immediately phone 9-1-1.
This service does not have an emergency referral process. Direct patients to the nearest Emergency Department if they are experiencing a serious illness or injury. Patients with potentially life threatening conditions should immediately phone 9-1-1.
ADDITIONAL SERVICE DETAILS
NOTE: Please be aware that esophageal motility study and bronchoscopy are not offered in Canmore.
Emergency procedures are available. 
NOTE: Please be aware that esophageal motility study and bronchoscopy are not offered in Canmore.
Emergency procedures are available. 
COMMUNICATION PROCESS
  • Referral receipt to referring source within 7 days.
  • Wait list status update every 14 days.
  • Appointment outcome to referral source within 30 days.
 
PHONE
403-956-4000
FAX
403-956-4020
REFERRAL PHONE
403-678-5336
REFERRAL FAX
403-678-7196
REFERRAL FORM
LINKED SPECIALISTS
CLICK + TO VIEW REFERRAL GUIDELINES
+-
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
+-
Colonoscopy
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
+-
Endoscopy
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
If for foreign body removal, dysphagia please indicate.
 
If applicable
If pt < 50 years old, patient requires a family history of colon cancer, or a pre-existing condition. Please indicate.
 
Current
Indicate if this is for a baseline colonoscopy (pt > 50 years old as routine screening) or follow up from previous screening
 
Current
Previous endoscopy results.
 
If available
PATIENT APPOINTMENT INFORMATION
Email
Print
 
MISSED APPOINTMENT GUIDELINES
If unable to make it to appointment, please call the office at 403 678-7198 to give as much notice as possible.  Missed appointments will be re-booked without re-referral process.
If unable to make it to appointment, please call the office at 403 678-7198 to give as much notice as possible.  Missed appointments will be re-booked without re-referral process.
 
HOURS OF OPERATION
Monday: 7:00 am - 6:15 pm
Tuesday: 7:00 am - 6:15 pm
Wednesday: 7:00 am - 6:15 pm
Thursday: 7:00 am - 6:15 pm
Friday: 7:00 am - 6:15 pm
   
 
ADDRESS
4448 Front Street SE
Calgary Alberta
T3M 1M4
PATIENT APPOINTMENT INSTRUCTIONS
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English.
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English.
 
DIRECTIONS
South Health Campus Endoscopy Unit is located on the 3rd floor outpatient services. Take the outpatient elevators (across from Good Earth) to the 3rd floor and follow signage. 


At the information desk, on the main floor, there are "wayfinders",people in red shirts to help you find your way (if you get lost). There are also electronic kiosks throughout the hospital that give directions.


South Health Campus (SHC) is located in the southeast of Calgary. Take Deerfoot Trail to the Cranston Ave/Seton Blvd exit and head one block east on Seton Boulevard.For regular clinic visits, travel clockwise around the building to access underground parking and the main entrance. 

South Health Campus Brochure

South Health Campus Endoscopy Unit is located on the 3rd floor outpatient services. Take the outpatient elevators (across from Good Earth) to the 3rd floor and follow signage. 


At the information desk, on the main floor, there are "wayfinders",people in red shirts to help you find your way (if you get lost). There are also electronic kiosks throughout the hospital that give directions.


South Health Campus (SHC) is located in the southeast of Calgary. Take Deerfoot Trail to the Cranston Ave/Seton Blvd exit and head one block east on Seton Boulevard.For regular clinic visits, travel clockwise around the building to access underground parking and the main entrance. 

South Health Campus Brochure

 
PHONE
403-956-4000
 
PARKING INSTRUCTIONS
Public parking is located in the underground parking Lot 1 on Level P1. You can get to that lot from the parkade entrances B (Forest) and C (Mountain). As well, Emergency Parking Lot 3 is available for public needing to access the Emergency Department.

On the south side of SHC is free parking for two hours on Front Street, by the main entrance.
Public parking is located in the underground parking Lot 1 on Level P1. You can get to that lot from the parkade entrances B (Forest) and C (Mountain). As well, Emergency Parking Lot 3 is available for public needing to access the Emergency Department.

On the south side of SHC is free parking for two hours on Front Street, by the main entrance.
 
EMAIL
VIRTUAL APPOINTMENT INFORMATION
 
 
WHEELCHAIR ACCESSIBILITY
Yes

This facility is wheelchair accessible.


The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

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