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Grief Support Program   at
Richmond Road Diagnostic and Treatment Centre
Specialty: Palliative Medicine
Connect Care Department: CGY RRDTC GRIEF SUPPORT
Estimated time to routine appointment: Within 6 months
Alberta Health Services - Calgary Zone
SERVICE DESCRIPTION
Grief counselling for adults in the Calgary Zone who have experienced the death of a family member or significant other. Currently offering in-person and some virtual services. The program is not a crisis service.The Grief Support Program offers individual and group services.

All new clients must attend individual counselling to determine which counselling services would be most helpful including the possibility of group. Daytime appointments are available. All counsellors have specialized training and skills in grief and bereavement care. Services are offered in a safe, supportive and healing environment. (In person and some online)
Grief groups are offered from September to June each year.

All clients need to be seen individually for counselling first and if group is an appropriate invervention, they will be registered by their grief counselor. Those attending a grief group can expect to meet others who share similar experiences and losses. Groups run one time per week for six weeks.

The types of groups offered are:
  • loss of a Partner
  • loss of Child
  • loss of Sibling
  • loss of Parent
  • mixed loss groups to support other types of losses
Each group is led by one of the counselors and has 2 - 3 trained volunteers, many who have come through the program themselves. Groups are offered in the afternoons and early evening times. The program is augmented by donation funding. Tax deductible donations to the Grief Support Program are appreciated.
Grief counselling for adults in the Calgary Zone who have experienced the death of a family member or significant other. Currently offering in-person and some virtual services. The program is not a crisis service.The Grief Support Program offers individual and group services.

All new clients must attend individual counselling to determine which counselling services would be most helpful including the possibility of group. Daytime appointments are available. All counsellors have specialized training and skills in grief and bereavement care. Services are offered in a safe, supportive and healing environment. (In person and some online)
Grief groups are offered from September to June each year.

All clients need to be seen individually for counselling first and if group is an appropriate invervention, they will be registered by their grief counselor. Those attending a grief group can expect to meet others who share similar experiences and losses. Groups run one time per week for six weeks.

The types of groups offered are:
  • loss of a Partner
  • loss of Child
  • loss of Sibling
  • loss of Parent
  • mixed loss groups to support other types of losses
Each group is led by one of the counselors and has 2 - 3 trained volunteers, many who have come through the program themselves. Groups are offered in the afternoons and early evening times. The program is augmented by donation funding. Tax deductible donations to the Grief Support Program are appreciated.
ELIGIBILITY REQUIREMENTS
ROUTINE REFERRAL PROCESS
Self referrals call 403-955-8011.
Grief Support Program Brochure
Self referrals call 403-955-8011.
Grief Support Program Brochure
URGENT REFERRAL PROCESS
Crisis or urgent services are not available.  Contact Health Link Alberta at 403-943-5465 or call the Calgary Distress Centre at 403-266-4357.
Crisis or urgent services are not available.  Contact Health Link Alberta at 403-943-5465 or call the Calgary Distress Centre at 403-266-4357.
EMERGENCY REFERRAL PROCESS
ADDITIONAL SERVICE DETAILS
Please visit our website for more information.
Please visit our website for more information.
COMMUNICATION PROCESS
  • Referral receipt to referring source within 2 days.
  • Wait list status update every 7 days.
  • Appointment outcome to referral source within 30 days.
 
PHONE
403-955-8011
FAX
403-955-8022
REFERRAL PHONE
403-955-8011
REFERRAL FAX
403-955-8022
REFERRAL FORM
This program is accessed through self referral, no referral form is required.
This program is accessed through self referral, no referral form is required.
LINKED SPECIALISTS
CLICK + TO VIEW REFERRAL GUIDELINES
+-
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
+-
Grief counseling
Self referral; interview captures required information.
 
Within 3-6 months
Grief counseling related to a death experience
PATIENT APPOINTMENT INFORMATION
Email
Print
 
MISSED APPOINTMENT GUIDELINES
Please call if unable to attend a scheduled appointment.
Please call if unable to attend a scheduled appointment.
 
HOURS OF OPERATION
Monday: 8:30 am - 4:00 pm
Tuesday: 8:30 am - 4:00 pm
Wednesday: 8:30 am - 4:00 pm
Thursday: 8:30 am - 4:00 pm
Friday: 8:30 am - 4:00 pm
Description:
 Above times are office hours. Most grief groups are offered in the evening.
   
 
ADDRESS
Bob Glasgow Grief Support Centre, 3rd Floor
1820 Richmond Road SW
Calgary Alberta
T2T 5C7
PATIENT APPOINTMENT INSTRUCTIONS
 
DIRECTIONS
 
PHONE
403-955-8011
 
PARKING INSTRUCTIONS
Richmond Road Diagnostic and Treatment Centre parking map
Underground and surface public parking lots are available off of Richmond Road SW.
Richmond Road Diagnostic and Treatment Centre parking map
Underground and surface public parking lots are available off of Richmond Road SW.
 
EMAIL
VIRTUAL APPOINTMENT INFORMATION
 
PARKING MAP
 
WHEELCHAIR ACCESSIBILITY
Yes

This facility is wheelchair accessible and has an elevator on site.


The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
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  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
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Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
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The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

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