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Sexually Transmitted Infections (STI) Clinic   at
Edmonton General Continuing Care Centre
Specialty: Public Health and Preventive Medicine
Connect Care Department: EDM EGCCC STI CLINIC
Estimated time to routine appointment: Within 3 months
Alberta Health Services - Edmonton Zone
SERVICE DESCRIPTION
Provides assessment, diagnosis, testing and treatment for Sexually Transmitted Infections.Provides assessment, diagnosis, testing and treatment for Sexually Transmitted Infections by appointment or walk-in. At this time, the clinic is booking same day afternoon or next day morning appointments.

Appointment intake begins each morning at 9am Mon, Wed, Thu, Fri and 10am Tue. For best results, patients are encouraged to call for an appointment at the start of appointment intake.

Walk-in availability not guaranteed, appointment recommended. Patients may contact the clinic directly to inquire about walk-in availability. For best results, patients who are walking-in are encouraged to come as early in the day as possible.

Urgent concerns are prioritized, which include:
  • patients with a known STI and require treatment
  • contact to a known STI and require testing / treatment
  • symptoms of an STI
  • care following a recent sexual assault
STI Clinic services provided:
  • diagnosis and treatment of sexually transmitted infections in a non-judgmental and inclusive environment
  • detailed syphilis diagnosis, treatment and follow up
  • hepatitis A, B and HPV vaccine program for qualified individuals
  • HIV, hepatitis A, B and C testing for qualified individuals
  • emergency contraception
  • counselling and client education
  • contact tracing and partner notification
  • testing and treatment provided in community to those unable to access other sites or providers
  • harm reduction supply distribution (e.g. needles, condoms)
  • referrals to other services
Appointment Types: When calling to make an appointment please have your Alberta Health Care Number ready. The STI Clinic offers a variety of different appointment types:
  • routine screening / check-up: this visit type is recommended for individuals who are not experiencing symptoms of any kind. This visit type does not include a physical exam
  • symptom assessment: this visit type is recommended for individuals who would like to discsuss a specific issue with their care provider. Common symptoms include: discharge, pain / discomfort, or sores / rashes on the skin
  • treatment only: this visit type is recommended for invididuals who have already received testing, and require treatment for a positive test result
Provides assessment, diagnosis, testing and treatment for Sexually Transmitted Infections.Provides assessment, diagnosis, testing and treatment for Sexually Transmitted Infections by appointment or walk-in. At this time, the clinic is booking same day afternoon or next day morning appointments.

Appointment intake begins each morning at 9am Mon, Wed, Thu, Fri and 10am Tue. For best results, patients are encouraged to call for an appointment at the start of appointment intake.

Walk-in availability not guaranteed, appointment recommended. Patients may contact the clinic directly to inquire about walk-in availability. For best results, patients who are walking-in are encouraged to come as early in the day as possible.

Urgent concerns are prioritized, which include:
  • patients with a known STI and require treatment
  • contact to a known STI and require testing / treatment
  • symptoms of an STI
  • care following a recent sexual assault
STI Clinic services provided:
  • diagnosis and treatment of sexually transmitted infections in a non-judgmental and inclusive environment
  • detailed syphilis diagnosis, treatment and follow up
  • hepatitis A, B and HPV vaccine program for qualified individuals
  • HIV, hepatitis A, B and C testing for qualified individuals
  • emergency contraception
  • counselling and client education
  • contact tracing and partner notification
  • testing and treatment provided in community to those unable to access other sites or providers
  • harm reduction supply distribution (e.g. needles, condoms)
  • referrals to other services
Appointment Types: When calling to make an appointment please have your Alberta Health Care Number ready. The STI Clinic offers a variety of different appointment types:
  • routine screening / check-up: this visit type is recommended for individuals who are not experiencing symptoms of any kind. This visit type does not include a physical exam
  • symptom assessment: this visit type is recommended for individuals who would like to discsuss a specific issue with their care provider. Common symptoms include: discharge, pain / discomfort, or sores / rashes on the skin
  • treatment only: this visit type is recommended for invididuals who have already received testing, and require treatment for a positive test result
ELIGIBILITY REQUIREMENTS
People who are 14 years of age or older who are sexually active.
People who are 14 years of age or older who are sexually active.
REFERRAL PROCESS - FOR SELF-REFERRAL
This clinic is self-refer only. Patients may call the clinic using the contact information in this profile to make an appointment.
This clinic is self-refer only. Patients may call the clinic using the contact information in this profile to make an appointment.
ADDITIONAL SERVICE DETAILS
You can also access STI testing through your healthcare provider.

Ask for HIV, Syphilis, gonorrhea and chlamydia testing.
If you need a family doctor, please visit Find a Doctor

To find the nearest Medicentre in your area go to www.medicentres.com
You can also access STI testing through your healthcare provider.

Ask for HIV, Syphilis, gonorrhea and chlamydia testing.
If you need a family doctor, please visit Find a Doctor

To find the nearest Medicentre in your area go to www.medicentres.com
COMMUNICATION PROCESS
  • Referral receipt to referring source within 7 days.
  • Wait list status update every 14 days.
  • Appointment outcome to referral source within 30 days.
 
PHONE
1-855-945-6700 ext. 2
FAX
780-425-2194
TOLL FREE PHONE
811 (Confidential 24/7 STI and Health Advice)
REFERRAL PHONE
855-945-6700 ext 2 Appointments
REFERRAL FORM
No referral form required.
No referral form required.
REFERRAL ADVICE
Connect MD
CLICK + TO VIEW REFERRAL GUIDELINES
+-
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
+-
HIV
Past medical history
 
Within 6 months
List of current medications
 
Within 3 months
+-
Pregnancy detection examination
Past medical history
 
Within 6 months
List of current medications
 
Within 3 months
+-
STD - sexually transmitted disease
Past medical history
 
Within 6 months
List of current medications
 
Within 3 months
PATIENT APPOINTMENT INFORMATION
Email
Print
 
MISSED APPOINTMENT GUIDELINES
If you are unable to attend a scheduled appointment, please contact the clinic as soon as you can to cancel.
If you are unable to attend a scheduled appointment, please contact the clinic as soon as you can to cancel.
 
HOURS OF OPERATION
Monday: 9:00 am - 4:45 pm
Tuesday: 10:00 am - 4:45 pm
Wednesday: 9:00 am - 4:45 pm
Thursday: 9:00 am - 4:45 pm
Friday: 9:00 am - 4:45 pm
Description:
Clinic closed: Saturday, Sunday and holidays

You can also access STI testing through your healthcare provider.

Ask for HIV, Syphilis, gonorrhea and chlamydia testing.

If you need a family doctor, click here

to find the nearest Medicentre in your area go to www.medicentres.com
   
 
ADDRESS
#3B20
11111 Jasper Avenue
Edmonton Alberta
T5K 0L4
PATIENT APPOINTMENT INSTRUCTIONS
  • Hold your urine for at least 1 hour prior to your appointment time.
  • Family members or support persons are not permitted to be present during the visit ¿ we only see patients on an individual basis.
  • Hold your urine for at least 1 hour prior to your appointment time.
  • Family members or support persons are not permitted to be present during the visit ¿ we only see patients on an individual basis.
 
DIRECTIONS
The STI Clinic is accessible only through the Ambulance Bay Entrance, located on the Northeast corner of the Edmonton General Hospital at Jasper Avenue and 111st.

Public transport available.
Grandin LRT, 1 block S of Edmonton General Hospital.
Bus stops in front of facility.
The STI Clinic is accessible only through the Ambulance Bay Entrance, located on the Northeast corner of the Edmonton General Hospital at Jasper Avenue and 111st.

Public transport available.
Grandin LRT, 1 block S of Edmonton General Hospital.
Bus stops in front of facility.
 
PHONE
1-855-945-6700 ext. 2
TOLL FREE PHONE
811 (Confidential 24/7 STI and Health Advice)
 
PARKING INSTRUCTIONS
Rates apply 24 hours per day, and are in effect for all public parkers, including those with provincially issued placards for persons with disabilities.
Rates apply 24 hours per day, and are in effect for all public parkers, including those with provincially issued placards for persons with disabilities.
 
EMAIL
WEBSITE
https://www.albertahealthservices.ca/services/page13737.aspx
VIRTUAL APPOINTMENT INFORMATION
Virtual appointments are not available.
Virtual appointments are not available.
 
PARKING MAP
 
WHEELCHAIR ACCESSIBILITY
Yes

Entrance


The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

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