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This healthcare service has 1 current healthcare service locations.
General Internal Medicine Central Access and Triage at
Calgary Zone and Area
Central Access Healthcare Service
Specialty: General Internal Medicine
Connect Care Department: CALGARY ZONE GEN INT MED CAT
Estimated time to routine appointment: Not Available
Alberta Health Services - Calgary Zone
CENTRAL ACCESS SERVICES
This is a central intake service for referrals to doctors who specialize in internal medicine (general internists) in the Calgary Zone. Provides a referral service for doctors, emergency departments, and urgent care centres that need to refer people to see specialists in general medicine (general internists) in the Calgary Zone.
Note:
Note:
- Referrals that do not meet the referral guidelines will be declined and faxed back to the referring source.
- Referrals will be reviewed & forwarded to appropriate GIM clinic based on the reason for referral and geographic location.
- You may request the referral to be directed to a specific internist and/or specific site. Please note, to avoid patient care delays, the patient may be seen by the next available internist.
- eReferral Advice is available for physicians and clinical support staff to submit non-urgent questions to a specialist with a response time of 5 calendar days. See link under Speciality Resources.
ELIGIBILITY REQUIREMENTS
Certain reason's for referral require specific information. Please see requirements below under "Routine Reason for Referral".
All other referrals MUST include the following:
1. Clearly stated reason for referral
2. Detailed history to support the referral
3. Physician exam findings
4. Current medication list including recent changes and/or additions to medications
5. Current lab work (within 3 months)
6. Relevant diagnostic testing and imaging
7. Consult letters and reports from previously seen specialist
8. Any diagnostic imaging, consult reports or lab work NOT available in Netcare
9. Include all other referrals made within the same time frame to other specialists
If referring from the Emergency Room or Urgent Care Clinic, please include ALL physician notes, consulting specialist notes, nursing progress notes and emergency service's notes
All other referrals MUST include the following:
1. Clearly stated reason for referral
2. Detailed history to support the referral
3. Physician exam findings
4. Current medication list including recent changes and/or additions to medications
5. Current lab work (within 3 months)
6. Relevant diagnostic testing and imaging
7. Consult letters and reports from previously seen specialist
8. Any diagnostic imaging, consult reports or lab work NOT available in Netcare
9. Include all other referrals made within the same time frame to other specialists
If referring from the Emergency Room or Urgent Care Clinic, please include ALL physician notes, consulting specialist notes, nursing progress notes and emergency service's notes
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care.
providers etc. who do not send referrals via Connect Care.
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Fully complete the referral form and fax it to the service using the contact information in this profile.
Please indicate on the fully completed referral form if the referral is deemed urgent.
If referral is deemed Emergent please page the General Internist on call:
Please indicate on the fully completed referral form if the referral is deemed urgent.
If referral is deemed Emergent please page the General Internist on call:
- FMC 403-944-1110
- RGH 403-943-3000
- PLC 403-943-4555
- SHC 403-956-1111
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REFERRAL PROCESS - FOR CONNECT CARE USERS
Send an Internal Referral using the Ambulatory Referral Order to General Internal Medicine, type CALGARY ZONE GEN INT MED CAT in the “To Department” section and complete order.
Please indicate if the referral is to be considered urgent.
If referral is deemed Emergent please page the General Internist on call:
Please indicate if the referral is to be considered urgent.
If referral is deemed Emergent please page the General Internist on call:
- FMC 403-944-1110
- RGH 403-943-3000
- PLC 403-943-4555
- SHC 403-956-1111
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COMMUNICATION PROCESS
- Referral receipt to referring source within 7 days.
- Acceptance via appointment details or wait list status letter to referring source and patient within 14 days.
- Appointment outcome to referral source within 30 days.
ADDITIONAL SERVICE DETAILS
General Internal Medicine Central Access & Triage manages referrals for a number of different sites;
- General Internal Medicine Clinic;
- RRDTC
- RGH
- SHC
- General Internal Medicine Urgent Assessment Clinic;
- RRDTC
- RGH
- SHC
- Internal Medicine Associates
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CENTRAL ACCESS REFERRAL PHONE
403-955-8657
403-955-8655
CENTRAL ACCESS REFERRAL FAX
403-270-8453
REFERRAL FORMS
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REFERRAL ADVICE
CENTRAL ACCESS LINKED SERVICES
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AFFILIATED SERVICES
LINKED SPECIALISTS
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The primary purpose of the All Locations list is to let the user easily
access any location of a healthcare service without going back to the main search
screen.
The locations listed have 3 background colors:
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD. If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list. The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current. Common Scenario: A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service. Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON. The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location. Individual referral process
Common referral process - 2 sub cases. Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option. Remember: Some fields can be location specific with the common referral process: Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax. To update these items you have to edit each Healthcare Service@Location separately. ADDITONAL NOTES:
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