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This healthcare service has 1 current healthcare service locations.
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Okotoks Pediatric Clinic   at
Elma Street West
Specialty: Pediatrics
Estimated time to routine appointment: Within 3 months
NON AHS
SERVICE DESCRIPTION
This clinic is by referral only. Our physicians specialize in Developmental and Behavioural Paediatrics as well as General Paediatrics for all children from 0 to 18 years of age. We are a collaborative practice and actively involve the medical resources that are available in the Foothills.We are a specialty clinic, we do not provide primary or urgent care. If we haven't seen your child in one year, a new referral is needed.
Complex and chronic medical issues, developmental issues, behavioural, ADHD, Autism Spectrum Disorder, Asthma, Learning Issues, Growth and Development etc.
We do not have connect care and only accept referrals send to our fax 587-364-4993.
This clinic is by referral only. Our physicians specialize in Developmental and Behavioural Paediatrics as well as General Paediatrics for all children from 0 to 18 years of age. We are a collaborative practice and actively involve the medical resources that are available in the Foothills.We are a specialty clinic, we do not provide primary or urgent care. If we haven't seen your child in one year, a new referral is needed.
Complex and chronic medical issues, developmental issues, behavioural, ADHD, Autism Spectrum Disorder, Asthma, Learning Issues, Growth and Development etc.
We do not have connect care and only accept referrals send to our fax 587-364-4993.
ELIGIBILITY REQUIREMENTS
  • 0-18 years old only
  • No workups required, but please send all workups/notes/radiology tests to us when sending referral letter.
  • 0-18 years old only
  • No workups required, but please send all workups/notes/radiology tests to us when sending referral letter.
ROUTINE REFERRAL PROCESS
A professional referral is required to access this service. 

Connect Care users: Complete the form and fax it to the service using the contact information in this profile.
Connect Care users: An Outgoing Referral is required for this service. Change the referral class to “Outgoing Referral” on the Ambulatory Order and complete order and sign.
Outgoing orders are not sent electronically and require processing in workqueue 5.
A professional referral is required to access this service. 

Connect Care users: Complete the form and fax it to the service using the contact information in this profile.
Connect Care users: An Outgoing Referral is required for this service. Change the referral class to “Outgoing Referral” on the Ambulatory Order and complete order and sign.
Outgoing orders are not sent electronically and require processing in workqueue 5.
URGENT REFERRAL PROCESS
Please put "urgent" on the referral and have the physician call.
Please put "urgent" on the referral and have the physician call.
EMERGENCY REFERRAL PROCESS
ADDITIONAL SERVICE DETAILS
We work closely with the Okotoks Allied Health Team which includes SLP, OT, PT. Patients can connect themselves with this service by calling 403-995-2638.
Urgent referrals wait time is 1 week
We work closely with the Okotoks Allied Health Team which includes SLP, OT, PT. Patients can connect themselves with this service by calling 403-995-2638.
Urgent referrals wait time is 1 week
COMMUNICATION PROCESS
  • Referral receipt to referring source within 2 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 5 days.
  • Wait list status update every 30 days.
  • Appointment outcome to referral source within 30 days.
 
PHONE
587-364-4995
FAX
587-364-4993
REFERRAL FAX
587-364-4993
CLICK + TO VIEW REFERRAL GUIDELINES
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Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
+-
ADHD - Attention deficit disorder with hyperactivity
< 3 Months
All SLP, OT, PT, psychologist reports
 
Within 3 months
All important family history/family systems information
 
Within 3 months
Past medical history including all consult reports
 
From birth
Previous medication trials
 
Within 3 months
School Questionnaire, CADDRA, SNAP IV
 
Within 30 days
+-
Growth and development care
< 2 Months
Growth charts
 
From birth or when seen by physician
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High risk infant
All investigations (labs)
 
Within 3 months
Ente and postpartum delivery records
 
Multiple days
Growth charts
 
From birth or when seen by physician
High risk infant/preemie
PATIENT APPOINTMENT INFORMATION
Email
Print
 
MISSED APPOINTMENT GUIDELINES
24 hours notice is required to cancel or reschedule an appointment. Missed appointments will be invoiced and will need to be paid before booking another appointment. Missed follow up appointments are invoiced for $150 and missed new consultations are invoiced for $250. This fee must be paid before another appointment is booked. Please call us or send us an email care@okotokspaediatrics.com to cancel/reschedule your appointment. Please include your childs name, birth date and reason for cancelling.
If an appointment is not cancelled and the patient is running late (10 minutes past their appointment time), this will be deemed as a missed appointment and a fee will have to be paid before rebooking.
24 hours notice is required to cancel or reschedule an appointment. Missed appointments will be invoiced and will need to be paid before booking another appointment. Missed follow up appointments are invoiced for $150 and missed new consultations are invoiced for $250. This fee must be paid before another appointment is booked. Please call us or send us an email care@okotokspaediatrics.com to cancel/reschedule your appointment. Please include your childs name, birth date and reason for cancelling.
If an appointment is not cancelled and the patient is running late (10 minutes past their appointment time), this will be deemed as a missed appointment and a fee will have to be paid before rebooking.
 
HOURS OF OPERATION
Monday: 08:00 am - 03:45 pm
Tuesday: 09:00 am - 03:45 pm
Wednesday: 09:00 am - 03:45 pm
Thursday: 09:00 am - 03:45 pm
Friday:
   
 
ADDRESS
117 Elma Street West
Alberta
T1S 1J9
PATIENT APPOINTMENT INSTRUCTIONS
  • Please arrive 5 minutes before your appointment to allow time for our staff to weight/measure your child
  • Please bring your healthcare card to new consultation appointments
  • Please do not come if you are sick or feeling unwell Please call us in advance to reschedule
  • We are unable to see patients who arrive 10 minutes or more past their appointment time
  • We only allow for ONE parent and ONE child to attend appointments
  • Please arrive 5 minutes before your appointment to allow time for our staff to weight/measure your child
  • Please bring your healthcare card to new consultation appointments
  • Please do not come if you are sick or feeling unwell Please call us in advance to reschedule
  • We are unable to see patients who arrive 10 minutes or more past their appointment time
  • We only allow for ONE parent and ONE child to attend appointments
 
DIRECTIONS
We are located inside a heritage house. Our main door is located on the back of the building, not on the side where the main road is.
We are located inside a heritage house. Our main door is located on the back of the building, not on the side where the main road is.
 
PHONE
587-364-4995
PATIENT RESOURCES
 
PARKING INSTRUCTIONS
We have free parking on the street infront or a parking stall at the rear of the house where our wheelchair ramp is located.
We have free parking on the street infront or a parking stall at the rear of the house where our wheelchair ramp is located.
 
EMAIL
care@okotokspaediatrics.com
WEBSITE
https://www.okotokspaediatrics.com/
VIRTUAL APPOINTMENT INFORMATION
Phone appointments are offered at the discretion of the specialist. We accept phone appointments from other physicians to discuss patients. This can be booked through our admin staff.
Phone appointments are offered at the discretion of the specialist. We accept phone appointments from other physicians to discuss patients. This can be booked through our admin staff.
 
PARKING MAP
There is no parking map available for this site
There is no parking map available for this site
 
WHEELCHAIR ACCESSIBILITY
This service is wheelchair accessible

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

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