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Avivo Health - Obstetrics & Gynecology   at
Avivo Health Alliance
Specialty: Obstetrics and Gynecology
Estimated time to routine appointment: Varies by Service
NON AHS
SERVICE DESCRIPTION
Assessment & management of low risk, complex and high risk pregnancies and patients with GYNE concerns.
Obstetrics
Avivo's OB's and RN's will create a care plan that suits patient's and baby's medical needs from the first visit and adapted throughout the patient's pregnancy. This includes:
  • clinic appointments and ultrasound schedules, any required testing or routine screening, referrals to additional health professionals for further support and the patient's delivery plan.
  • Our OB's have expertise in both surgical and non-surgical delivery options.
  • Obstetric patients of Avivo are seen at our clinic (2012 12 Avenue NW) for the duration of their pregnancy and deliver at Foothills Medical Centre.
Gynecology 
Provides outpatient care including assessment, diagnosis, treatment and surgical options for patients with general gynecology concerns including:
  • Surgical Gynecology
  • Diagnostic procedures and management of abnormal uterine bleeding (heavy or irregular menstrual bleeding)
  • Management of symptomatic fibroids and pelvic masses
  • Diagnosis and management of endometriosis
Assessment & management of low risk, complex and high risk pregnancies and patients with GYNE concerns.
Obstetrics
Avivo's OB's and RN's will create a care plan that suits patient's and baby's medical needs from the first visit and adapted throughout the patient's pregnancy. This includes:
  • clinic appointments and ultrasound schedules, any required testing or routine screening, referrals to additional health professionals for further support and the patient's delivery plan.
  • Our OB's have expertise in both surgical and non-surgical delivery options.
  • Obstetric patients of Avivo are seen at our clinic (2012 12 Avenue NW) for the duration of their pregnancy and deliver at Foothills Medical Centre.
Gynecology 
Provides outpatient care including assessment, diagnosis, treatment and surgical options for patients with general gynecology concerns including:
  • Surgical Gynecology
  • Diagnostic procedures and management of abnormal uterine bleeding (heavy or irregular menstrual bleeding)
  • Management of symptomatic fibroids and pelvic masses
  • Diagnosis and management of endometriosis
ELIGIBILITY REQUIREMENTS
New patients require a referral to be sent to our clinic by a General Practitioner (GP)/Family Doctor, Nurse Practitioner, Midwife, Specialist or Obstetrician (OB).

Estimated time for an appointment:
Obstetrics: Depending on the urgency and patient's medical needs. May be seen 12 weeks and onwards.
Gynecology:
• 6- 8 weeks for urgent
• 12 months for routine
New patients require a referral to be sent to our clinic by a General Practitioner (GP)/Family Doctor, Nurse Practitioner, Midwife, Specialist or Obstetrician (OB).

Estimated time for an appointment:
Obstetrics: Depending on the urgency and patient's medical needs. May be seen 12 weeks and onwards.
Gynecology:
• 6- 8 weeks for urgent
• 12 months for routine
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care. 
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Complete the referral form or referral letter and fax it using the contact information on this profile.
Indicate on the referral if it is to be considered urgent.
Complete the referral form or referral letter and fax it using the contact information on this profile.
Indicate on the referral if it is to be considered urgent.
REFERRAL PROCESS - FOR CONNECT CARE USERS
An Outgoing Referral is required for this service.
Change the referral class to “Outgoing Referral” on the Ambulatory Order and complete order.
Outgoing orders are not sent electronically and require processing in workqueue 5.
Indicate on the referral if it is to be considered urgent.
An Outgoing Referral is required for this service.
Change the referral class to “Outgoing Referral” on the Ambulatory Order and complete order.
Outgoing orders are not sent electronically and require processing in workqueue 5.
Indicate on the referral if it is to be considered urgent.
ADDITIONAL SERVICE DETAILS
Every OB/GYNE at Avivo reviews each of their referrals and triages. If the patient's condition changes or additional information becomes available that would affect the urgency of care required, please notify our clinic during clinic hours.

Avivo is a multidisciplinary medical clinic providing lifelong comprehensive care and surgical expertise in obstetrics, gynecology, pre and postpartum care for parents and babies, mental health, and physiotherapy. In addition to obstetrics and gynecology, patients can access lactation support (ante-natal and post partum), baby boy circumcision, mental health, low risk gynecology, menopause and pelvic floor physiotherapy.For more information visit Avivo Health.
Every OB/GYNE at Avivo reviews each of their referrals and triages. If the patient's condition changes or additional information becomes available that would affect the urgency of care required, please notify our clinic during clinic hours.

Avivo is a multidisciplinary medical clinic providing lifelong comprehensive care and surgical expertise in obstetrics, gynecology, pre and postpartum care for parents and babies, mental health, and physiotherapy. In addition to obstetrics and gynecology, patients can access lactation support (ante-natal and post partum), baby boy circumcision, mental health, low risk gynecology, menopause and pelvic floor physiotherapy.For more information visit Avivo Health.
COMMUNICATION PROCESS
  • Referral receipt to referring source within 7 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 14 days.
  • Appointment outcome to referral source within 30 days.
 
REFERRAL PHONE
403-289-8996
REFERRAL FAX
403-289-8956
REFERRAL ADVICE
Specialist LINK
CLICK + TO VIEW REFERRAL GUIDELINES
+-
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
+-
Gynecology consultation
Relevant imaging
 
N/A
+-
Obstetric referral
Indicate if requesting a one time consult or referring for pre-natal care
 
N/A
  • Estimated date of Delivery
  • LMP
  • Gravidity and parity
 
N/A
Indicate if there has been a previous Cesarean birth and attach operative report if appropriate.
 
N/A
Please ensure the following labs have been completed:
  • Labs (CBC, Ferritin, TSH, Urine - C&S and R&M)
  • Prenatal testing panel - ABO Rh, RPR, Rubella, Hep B, HIV and Varicella
  • Chlamydia and Gonorrhea
 
N/A
For referral after 28 weeks, please ensure the following are also included:
  • 18 week ultrasound
  • 26 weeks - repeat ABO if Rh neg, gestational diabetes screen, CBC
 
N/A
PATIENT APPOINTMENT INFORMATION
Email
Print
 
MISSED APPOINTMENT GUIDELINES
Cancellation policy
Our clinic requires a minimum of 24 hours to cancel your appointment, unless circumstances are extenuating.

No show policy
At Avivo patient care is our top priority. Our waitlist is extensive and we want to be able to see patients as quickly as possible. Please note that if you do not show for an appointment your GP will be notified and you will be moved to the back of the waitlist. In order to re-book your appointment you will need to pay the no-show fee ($150 for initial visit, $75 for follow-up).

Late arrival policy
Please be advised that if you arrive more than 15 minutes late to your appointment, you will not be seen and will be rescheduled for the next available appointment.
Cancellation policy
Our clinic requires a minimum of 24 hours to cancel your appointment, unless circumstances are extenuating.

No show policy
At Avivo patient care is our top priority. Our waitlist is extensive and we want to be able to see patients as quickly as possible. Please note that if you do not show for an appointment your GP will be notified and you will be moved to the back of the waitlist. In order to re-book your appointment you will need to pay the no-show fee ($150 for initial visit, $75 for follow-up).

Late arrival policy
Please be advised that if you arrive more than 15 minutes late to your appointment, you will not be seen and will be rescheduled for the next available appointment.
 
HOURS OF OPERATION
Monday: 07:45 am - 04:00 pm
Tuesday: 07:45 am - 04:00 pm
Wednesday: 07:45 am - 04:00 pm
Thursday: 07:45 am - 04:00 pm
Friday: 07:45 am - 04:00 pm
   
 
ADDRESS
2012 12 Avenue NW
Calgary Alberta
T2N 1J7
PATIENT APPOINTMENT INSTRUCTIONS
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English.
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English.
 
DIRECTIONS
Our clinic is located in a stand alone building in the area of Briar Hill in NW Calgary. It is a short walk from the North Hill Train station.
Our clinic is located in a stand alone building in the area of Briar Hill in NW Calgary. It is a short walk from the North Hill Train station.
 
PHONE
 
PARKING INSTRUCTIONS
There is free street parking in front of the clinic and in the adjacent streets; 20th and 20a N.W.
There is free street parking in front of the clinic and in the adjacent streets; 20th and 20a N.W.
 
EMAIL
info@myavivohealth.ca
WEBSITE
https://myavivohealth.ca/
VIRTUAL APPOINTMENT INFORMATION
 
PARKING MAP
 
WHEELCHAIR ACCESSIBILITY
You can access our building from a walkway (no stairs to enter building) and elevator access on the main and second floor of our building. Our main floor washroom and clinic rooms are wheelchair accessible.

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

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