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This healthcare service has 1 current healthcare service locations.
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Alberta Centre for Healthy Aging   at
Southland Park
Specialty: Geriatric Medicine
Estimated time to routine appointment: Within 3 months
NON AHS
SERVICE DESCRIPTION
We are a Specialty Medical Clinic in Calgary providing services in Geriatric Medicine, Geriatric Psychiatry and Musculoskeletal assessments.

Medical Clinic with Specialists in Geriatric Medicine, Geriatric Psychiatry, Physician with MSK focus, physiotherapy and social worker. We provide assessment and management of cognitive impairment, mental health concerns, falls and mobility issues, review of complex medical issues, decline in functional status, frailty, medication review, poly-pharmacy, sleep concerns, chronic pain, incontinence, weight loss, musculoskeletal assessments, preventive medicine in older adults, behavioral symptoms of dementia, and comprehensive geriatric assessments.
We are a Specialty Medical Clinic in Calgary providing services in Geriatric Medicine, Geriatric Psychiatry and Musculoskeletal assessments.

Medical Clinic with Specialists in Geriatric Medicine, Geriatric Psychiatry, Physician with MSK focus, physiotherapy and social worker. We provide assessment and management of cognitive impairment, mental health concerns, falls and mobility issues, review of complex medical issues, decline in functional status, frailty, medication review, poly-pharmacy, sleep concerns, chronic pain, incontinence, weight loss, musculoskeletal assessments, preventive medicine in older adults, behavioral symptoms of dementia, and comprehensive geriatric assessments.
ELIGIBILITY REQUIREMENTS
Age 65 or older for cognitive assessments and 60 or older for all other geriatric medicine and geriatric psychiatry related concerns.
Age 65 or older for cognitive assessments and 60 or older for all other geriatric medicine and geriatric psychiatry related concerns.
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care. 
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Complete the referral form or a referral letter from a care provider with practitioner number and fax it to the service using the contact information in this profile.
Urgent Referrals: If a referring health care provider has an urgent referral, we suggest "urgent" to be marked on the referral form or "urgent" be stated on the referral letter. Once an incoming referral has been triaged as urgent, the referral will be added to our urgent wait-list.
We will confirm the receipt of the referral letter within 2 weeks.
Patients will be notified directly of their appointments.
Complete the referral form or a referral letter from a care provider with practitioner number and fax it to the service using the contact information in this profile.
Urgent Referrals: If a referring health care provider has an urgent referral, we suggest "urgent" to be marked on the referral form or "urgent" be stated on the referral letter. Once an incoming referral has been triaged as urgent, the referral will be added to our urgent wait-list.
We will confirm the receipt of the referral letter within 2 weeks.
Patients will be notified directly of their appointments.
REFERRAL PROCESS - FOR CONNECT CARE USERS
An Outgoing Referral is required for this service.
Change the referral class to “Outgoing Referral” on the Ambulatory Order and complete order.
Outgoing orders are not sent electronically and require processing in workqueue 5.
Urgent Referrals: If a referring health care provider has an urgent referral, we suggest "urgent" to be marked on the referral form or "urgent" be stated on the referral letter. Once an incoming referral has been triaged as urgent, the referral will be added to our urgent wait-list.
We will confirm the receipt of the referral letter within 2 weeks.
Patients will be notified directly of their appointments.
An Outgoing Referral is required for this service.
Change the referral class to “Outgoing Referral” on the Ambulatory Order and complete order.
Outgoing orders are not sent electronically and require processing in workqueue 5.
Urgent Referrals: If a referring health care provider has an urgent referral, we suggest "urgent" to be marked on the referral form or "urgent" be stated on the referral letter. Once an incoming referral has been triaged as urgent, the referral will be added to our urgent wait-list.
We will confirm the receipt of the referral letter within 2 weeks.
Patients will be notified directly of their appointments.
ADDITIONAL SERVICE DETAILS
Please see the description of services in the clinic website
Please see the description of services in the clinic website
COMMUNICATION PROCESS
  • Referral receipt to referring source within 14 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 14 days.
  • Appointment outcome to referral source within 30 days.
 
CLICK + TO VIEW REFERRAL GUIDELINES
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
Anxiety
Past Medical History
 
Within 1 month

Medication List (dose, frequency, route)
 
Within 1 month

Behavioral and psychological symptoms of dementia
Past Medical History
 
Within 1 month

Medication List (dose, frequency, route)
 
Within 1 month

Chronic pain
Past Medical History
 
Within 1 month

Medication List (dose, frequency, route)
 
Within 1 month

Cognitive testing and assessment
Past Medical History
 
Within 1 month

Medication List (dose, frequency, route)
 
Within 1 month

Dementia
Past Medical History
 
Within 1 month

Medication List (dose, frequency, route)
 
Within 1 month

Depression
Past Medical History
 
Within 1 month

Medication List (dose, frequency, route)
 
Within 1 month

Difficulty sleeping
Past Medical History
 
Within 1 month

Medication List (dose, frequency, route)
 
Within 1 month

Falls
Past Medical History
 
Within 1 month

Medication List (dose, frequency, route)
 
Within 1 month

Frailty
Past Medical History
 
Within 1 month

Medication List (dose, frequency, route)
 
Within 1 month

Geriatric health examination
Past Medical History
 
Within 1 month

Medication List (dose, frequency, route)
 
Within 1 month
Comprehensive Geriatric Assessment 

Health promotion
Past Medical History
 
Within 1 month

Medication List (dose, frequency, route)
 
Within 1 month
Health promotion for adults over the age of 60

Impaired mobility
Past Medical History
 
Within 1 month

Medication List (dose, frequency, route)
 
Within 1 month

Incontinence
Past Medical History
 
Within 1 month

Medication List (dose, frequency, route)
 
Within 1 month

Medication review
Past Medical History
 
Within 1 month

Medication List (dose, frequency, route)
 
Within 1 month
De-prescribing/Medication Review/Polypharmacy

Mild cognitive impairment
Past Medical History
 
Within 1 month

Medication List (dose, frequency, route)
 
Within 1 month

Orthostatic hypotension
Past Medical History
 
Within 1 month

Medication List (dose, frequency, route)
 
Within 1 month

Osteoporosis
Past Medical History
 
Within 1 month

Medication List (dose, frequency, route)
 
Within 1 month

Prevention
Past Medical History
 
Within 1 month

Medication List (dose, frequency, route)
 
Within 1 month
Preventative medicine in the older adult 
Urgent Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
Cognitive decline
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Medication List
 
Current
Rapid decline in Cognition

Decline in functional status
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month
Recent functional decline

Recurrent falls
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month
Multiple Falls 

Urgent referral
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month
Reasons identified as Urgent by Referring Practitioner
PATIENT APPOINTMENT INFORMATION
 
MISSED APPOINTMENT GUIDELINES
We request that patients provide us with at least 24 hours notice to cancel or change their appointments. For late cancellations or "no shows" a fee of $100-$200 might apply. Exceptions to the cancellation and no show policy may be made on a case by case basis in emergency situations.
We request that patients provide us with at least 24 hours notice to cancel or change their appointments. For late cancellations or "no shows" a fee of $100-$200 might apply. Exceptions to the cancellation and no show policy may be made on a case by case basis in emergency situations.
 
HOURS OF OPERATION
Monday: 08:00 am - 04:00 pm
Tuesday: 08:00 am - 04:00 pm
Wednesday: 08:00 am - 04:00 pm
Thursday: 08:00 am - 04:00 pm
Friday: 08:00 am - 04:00 pm
   
 
ADDRESS
Suite 910 - 10201 Southport Road SW
Calgary Alberta
T2W 4X9
PATIENT APPOINTMENT INSTRUCTIONS
Instructions will be provided at the time of appointment booking.
Instructions will be provided at the time of appointment booking.
 
DIRECTIONS
 
PHONE
403-300-2476
 
PARKING INSTRUCTIONS
There is 2 hour free parking available for patients. Patients need to register the license plate at the kiosk at the building atrium. The parking app does not have the free option.
There is 2 hour free parking available for patients. Patients need to register the license plate at the kiosk at the building atrium. The parking app does not have the free option.
 
VIRTUAL APPOINTMENT INFORMATION
 
PARKING MAP
 
WHEELCHAIR ACCESSIBILITY

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

V6.5