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This healthcare service has 1 current healthcare service locations.
Sunnyhill Pediatric Clinic   at
Centre Block, University District
Estimated time to routine appointment: Within 1 month
NON AHS
SERVICE DESCRIPTION
Sunnyhill Pediatric Clinic is a community pediatric health clinic dedicated to providing the highest quality pediatric care for children with various medical, behavioural, and developmental needs from birth to 18 years of age.
Sunnyhill Pediatric Clinic offers care for pediatric patients from birth to 18 years of age, for a wide range of medical, mental health, behavioural, and developmental needs. We are specialty consultants who require a referral in order to be seen. The referral provides your child with a full assessment with a pediatrician, and the physician will determine what followup will be required. We generally do not take on primary care of well children and recommend all our patients have a family doctor. Once the Pediatrician feels your child’s issues have been addressed, they may decide to direct your child's care back to your family doctor for ongoing primary care. Please see our website for additional information.
Sunnyhill Pediatric Clinic is a community pediatric health clinic dedicated to providing the highest quality pediatric care for children with various medical, behavioural, and developmental needs from birth to 18 years of age.
Sunnyhill Pediatric Clinic offers care for pediatric patients from birth to 18 years of age, for a wide range of medical, mental health, behavioural, and developmental needs. We are specialty consultants who require a referral in order to be seen. The referral provides your child with a full assessment with a pediatrician, and the physician will determine what followup will be required. We generally do not take on primary care of well children and recommend all our patients have a family doctor. Once the Pediatrician feels your child’s issues have been addressed, they may decide to direct your child's care back to your family doctor for ongoing primary care. Please see our website for additional information.
ELIGIBILITY REQUIREMENTS
The patient must be 0 to 17 years of age.
The patient must be 0 to 17 years of age.
ROUTINE REFERRAL PROCESS
Complete a referral letter with with the child's full name, valid Alberta Health Care number, date of birth, and contact information including valid phone number(s), guardian name(s), and home address and fax it to the service using the contact information in this profile.
Please indicate on the referral if you feel the matter is medically urgent and our staff will triage such consultation requests accordingly.
Alternatively, please call our clinic to speak with one of our staff or physicians at 403-284-0001.
Please include details regarding the reason for referral, and forward all relevant clinic notes, growth charts and values (weights, heights, head circumference if relevant).

Non-Connect Care users: Complete the referral form and fax it to the service using the contact information in this profile.

Connect Care users: An Outgoing Referral is required for this service.
Change the referral class to “Outgoing Referral” on the Ambulatory Order and complete order and sign.
Outgoing orders are not sent electronically and require processing in workqueue 5.
Complete a referral letter with with the child's full name, valid Alberta Health Care number, date of birth, and contact information including valid phone number(s), guardian name(s), and home address and fax it to the service using the contact information in this profile.
Please indicate on the referral if you feel the matter is medically urgent and our staff will triage such consultation requests accordingly.
Alternatively, please call our clinic to speak with one of our staff or physicians at 403-284-0001.
Please include details regarding the reason for referral, and forward all relevant clinic notes, growth charts and values (weights, heights, head circumference if relevant).

Non-Connect Care users: Complete the referral form and fax it to the service using the contact information in this profile.

Connect Care users: An Outgoing Referral is required for this service.
Change the referral class to “Outgoing Referral” on the Ambulatory Order and complete order and sign.
Outgoing orders are not sent electronically and require processing in workqueue 5.
URGENT REFERRAL PROCESS
Please indicate on the referral if you feel the matter is medically urgent and our staff will triage such consultation requests accordingly.

Alternatively, please call our clinic to speak with one of our staff or physicians at 403-284-0001.
Please indicate on the referral if you feel the matter is medically urgent and our staff will triage such consultation requests accordingly.

Alternatively, please call our clinic to speak with one of our staff or physicians at 403-284-0001.
EMERGENCY REFERRAL PROCESS
Please direct patients to the nearest Emergency Department or Urgent Care Facility. Patients should call 9-1-1 for any potentially life-threatening conditions.
Please direct patients to the nearest Emergency Department or Urgent Care Facility. Patients should call 9-1-1 for any potentially life-threatening conditions.
COMMUNICATION PROCESS
  • Referral receipt to referring source within 7 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 14 days.
  • Appointment outcome to referral source within 30 days.
 
CLICK + TO VIEW REFERRAL GUIDELINES
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
Anxiety
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

PHQ-9 (Patient Health Questionnaire 9) score
 
Within 1 month
Required Information/Investigation:
Parent and patient PHQ-9
Parent and patient SCARED

Please see our website:
https://www.sunnyhillpediatricclinic.com/new-patients-1

Attention deficit hyperactivity disorder
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month
Required Information/Investigation:
Teacher SNAP rating scale
Parent SNAP rating scale
CADDRA teacher forms

Please see our website: 
https://www.sunnyhillpediatricclinic.com/new-patients-1

Autism spectrum disorder
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Ages and stages questionnaire second edition
 
Within 1 month
Ages and Stages form:
https://www.asqonline.com/family/6d9b37
Once you have completed the questionnaire click submit, this will send the completed questionnaire directly to our office.

Delayed growth and development
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Growth chart/values
 
Within 1 month

Depression
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

PHQ-9 (Patient Health Questionnaire 9) score
 
Within 1 month
PATIENT APPOINTMENT INFORMATION
 
MISSED APPOINTMENT GUIDELINES
There are penalty fees for patients who do not provide enough notice for cancelling/rescheduling appointments.
Follow up appointments require a minimum of 24 hours notice, and all consults require a minimum of 48 hours notice.
If you are running late (5-10 minutes) please contact our office to inform us. Please note that if you are more than 15 minutes late for your appointment you may be asked to reschedule your appointment.
There are penalty fees for patients who do not provide enough notice for cancelling/rescheduling appointments.
Follow up appointments require a minimum of 24 hours notice, and all consults require a minimum of 48 hours notice.
If you are running late (5-10 minutes) please contact our office to inform us. Please note that if you are more than 15 minutes late for your appointment you may be asked to reschedule your appointment.
 
HOURS OF OPERATION
Monday: 08:00 am - 04:00 pm
Tuesday: 08:00 am - 04:00 pm
Wednesday: 08:00 am - 04:00 pm
Thursday: 08:00 am - 04:00 pm
Friday: 08:00 am - 04:00 pm
   
 
ADDRESS
Unit 305, 4015 University Ave NW
Calgary Alberta
T3B 6K3
PATIENT APPOINTMENT INSTRUCTIONS
 
DIRECTIONS
We are located on the third floor of the Central Block Building. The doors for Central Block are located on the side, around the corner from Village Ice Cream. Please note one door is locked but the other door is open. If you need any help locating the office please contact our office at 403-284-0001.
We are located on the third floor of the Central Block Building. The doors for Central Block are located on the side, around the corner from Village Ice Cream. Please note one door is locked but the other door is open. If you need any help locating the office please contact our office at 403-284-0001.
 
PHONE
403-284-0001
 
PARKING INSTRUCTIONS
Our office offers complimentary three-hour underground parking. There are two parkade entrances accessible south of Save-On Foods by McLaurin Street or south of Staples by McCaig Street (see map below). Vehicle registration is required, please visit our office for the QR code to register.
Our office offers complimentary three-hour underground parking. There are two parkade entrances accessible south of Save-On Foods by McLaurin Street or south of Staples by McCaig Street (see map below). Vehicle registration is required, please visit our office for the QR code to register.
 
VIRTUAL APPOINTMENT INFORMATION
 
 
WHEELCHAIR ACCESSIBILITY
The building, elevators, and clinic are wheelchair accessible.

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

V6.5