Test Environment
  
X Close Window
This healthcare service has 1 current healthcare service locations.
City View Surgical Associates   at
South Gaetz Medical Centre
Estimated time to routine appointment: Within 3 months
NON AHS
SERVICE DESCRIPTION
Private Surgical practice in Red Deer. Provides care to people who need to have a general surgery procedure including:
Surgical services include but are not limited to:

 -small and large bowel surgery
 -gallbladder
 -mastectomy or breast surgery
 -hernia repairs
 -thyroid surgery
 -endoscopy
 -colorectal surgery
 -hepatobiliary surgery
Private Surgical practice in Red Deer. Provides care to people who need to have a general surgery procedure including:
Surgical services include but are not limited to:

 -small and large bowel surgery
 -gallbladder
 -mastectomy or breast surgery
 -hernia repairs
 -thyroid surgery
 -endoscopy
 -colorectal surgery
 -hepatobiliary surgery
ELIGIBILITY REQUIREMENTS
Professional referral required.
Professional referral required.
ROUTINE REFERRAL PROCESS
Referrals letters are accepted only by fax and must be complete or they will be returned.  Referrals must include reason for referral and all investigations and reports, diagnostics relating to the patient referral.
Referral will not be accepted by telephone, fax only.
Referrals letters are accepted only by fax and must be complete or they will be returned.  Referrals must include reason for referral and all investigations and reports, diagnostics relating to the patient referral.
Referral will not be accepted by telephone, fax only.
URGENT REFERRAL PROCESS
Please indicate on referral letter if this is to be considered an Urgent referral.
Please indicate on referral letter if this is to be considered an Urgent referral.
EMERGENCY REFERRAL PROCESS
Emergencies should be directed to an Emergency Dept.
Emergencies should be directed to an Emergency Dept.
COMMUNICATION PROCESS
  • Referral receipt to referring source within 7 days.
  • Wait list status update every 14 days.
  • Appointment outcome to referral source within 30 days.
 
CLICK + TO VIEW REFERRAL GUIDELINES
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
Bowel care treatments and procedures
Current medication list
 
Within 12 months

Radiograph reports if applicable
 
Within 12 months

Past medical history
 
Within 12 months

Colorectal surgery
Current medication list
 
Within 12 months

Radiograph reports if applicable
 
Within 12 months

Past medical history
 
Within 12 months

Endoscopy
Current medication list
 
Within 12 months

Radiograph reports if applicable
 
Within 12 months

Past medical history
 
Within 12 months

Gallbladder
Current medication list
 
Within 12 months

Radiograph reports if applicable
 
Within 12 months

Past medical history
 
Within 12 months

Hemorrhoid operation
Current medication list
 
Within 12 months

Radiograph reports if applicable
 
Within 12 months

Past medical history
 
Within 12 months

Hepatobiliary and pancreatic surgery
Current medication list
 
Within 12 months

Radiograph reports if applicable
 
Within 12 months

Past medical history
 
Within 12 months

Hernia repair
Current medication list
 
Within 12 months

Radiograph reports if applicable
 
Within 12 months

Past medical history
 
Within 12 months

Mastectomy
Current medication list
 
Within 12 months

Radiograph reports if applicable
 
Within 12 months

Past medical history
 
Within 12 months

Post-surgical wound care
Current medication list
 
Within 12 months

Radiograph reports if applicable
 
Within 12 months

Past medical history
 
Within 12 months

Thyroid surgery
Current medication list
 
Within 12 months

Radiograph reports if applicable
 
Within 12 months

Past medical history
 
Within 12 months
PATIENT APPOINTMENT INFORMATION
 
MISSED APPOINTMENT GUIDELINES
Patients who miss non urgent appointments will be returned to their Family Physician and will require a new referral to be scheduled in the future.
Patients who miss non urgent appointments will be returned to their Family Physician and will require a new referral to be scheduled in the future.
 
HOURS OF OPERATION
Monday: 08:30 am - 04:30 pm
Tuesday: 08:30 am - 04:30 pm
Wednesday: 08:30 am - 04:30 pm
Thursday: 08:30 am - 04:30 pm
Friday: 08:30 am - 04:00 pm
   
 
ADDRESS
310, 4132 50 Avenue
Red Deer Alberta
T4N 3Z2
PATIENT APPOINTMENT INSTRUCTIONS
 
DIRECTIONS
City View Surgical Associates is located in the South Gaetz Medical Centre located on Gaetz Avenue at the bottom of the hill from the Red Deer Regional Hospital.
City View Surgical Associates is located in the South Gaetz Medical Centre located on Gaetz Avenue at the bottom of the hill from the Red Deer Regional Hospital.
 
PHONE
403-347-9037
VIRTUAL APPOINTMENT INFORMATION
 
PARKING MAP
 
WHEELCHAIR ACCESSIBILITY

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

V6.5