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This healthcare service has 5 current healthcare service locations.
New Patient Referral   at
Jack Ady Cancer Centre
Specialty: Oncology and Hematology
Connect Care Department: LET JACC OUTPATIENT DEPT
Estimated time to routine appointment: Varies by Clinic
Alberta Health Services - Cancer Care Alberta
SERVICE DESCRIPTION
ELIGIBILITY REQUIREMENTS
Confirmed pathology for solid tumours is required for all referrals.
Confirmed pathology for solid tumours is required for all referrals.
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care. 
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Complete the referral form and fax it to the service using the contact information in this profile.
Please clearly indicate if the referral is to be considered urgent.
Complete the referral form and fax it to the service using the contact information in this profile.
Please clearly indicate if the referral is to be considered urgent.
REFERRAL PROCESS - FOR CONNECT CARE USERS
Send an Internal Referral using the Ambulatory Referral Order to Oncology and Hematology, type LET JACC OUTPATIENT DEPT in the “To Department” section and complete order. 
Send an Internal Referral using the Ambulatory Referral Order to Oncology and Hematology, type LET JACC OUTPATIENT DEPT in the “To Department” section and complete order. 
ADDITIONAL SERVICE DETAILS
Additional Services offered at the Jack Ady Cancer Centre include:
  • Psychosocial Oncology (Department ID 101119104):
    • Includes professionals from psychology, social work, spiritual care, nursing, and psychiatry. Provides programs and services to support patients with cancer and their families, including: individual/couple/family counselling, professionally-led support groups, practical support for finances and other basic needs, and classes.
  • Rehabilitation Oncology/Physical Therapy (Department ID 101119103):
    • Provides services to adults with functional limitations directly resulting from cancer and/or its treatment, including to restore or adapt to physical changes, be as physically independent as possible, regain their ability to perform daily activities, find relief and control of symptoms, adapt to cognitive changes (e.g. thinking, learning, or remembering info), and deal with emotional, social, leisure and work issues.
Please note that the patient must be notified of referral prior to submission of referral to JACC.
Patients should only be referred to the cancer centre when they have a confirmed diagnosis of cancer.
Additional Services offered at the Jack Ady Cancer Centre include:
  • Psychosocial Oncology (Department ID 101119104):
    • Includes professionals from psychology, social work, spiritual care, nursing, and psychiatry. Provides programs and services to support patients with cancer and their families, including: individual/couple/family counselling, professionally-led support groups, practical support for finances and other basic needs, and classes.
  • Rehabilitation Oncology/Physical Therapy (Department ID 101119103):
    • Provides services to adults with functional limitations directly resulting from cancer and/or its treatment, including to restore or adapt to physical changes, be as physically independent as possible, regain their ability to perform daily activities, find relief and control of symptoms, adapt to cognitive changes (e.g. thinking, learning, or remembering info), and deal with emotional, social, leisure and work issues.
Please note that the patient must be notified of referral prior to submission of referral to JACC.
Patients should only be referred to the cancer centre when they have a confirmed diagnosis of cancer.
 
PHONE
403-388-6800
FAX
403-476-1802
REFERRAL FORM
CLICK + TO VIEW REFERRAL GUIDELINES
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Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
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Cancer
Past medical history
 
Within 12 months
Medication List (dose, frequency, route)
 
Within 3 months
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Emergent Reason for Referral
Additional Details
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Disseminated intravascular coagulation
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Febrile neutropenia
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Finding of intracranial pressure
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Finding of respiratory obstruction
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GI bleeding
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Hematuria
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Hematuria - gross
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Hyperviscosity syndrome
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Malignancy associated hypercalcemia
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Obstruction of superior vena cava
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Seizure
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Spinal cord compression due to neoplasm
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Syndrome of inappropriate antidiuretic hormone secretion
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Tumor lysis syndrome
PATIENT APPOINTMENT INFORMATION
Email
Print
 
MISSED APPOINTMENT GUIDELINES
Please contact the clinic if you are unable to attend your appointment
Please contact the clinic if you are unable to attend your appointment
 
HOURS OF OPERATION
Monday: 8:00 am - 4:15 pm
Tuesday: 8:00 am - 4:15 pm
Wednesday: 8:00 am - 4:15 pm
Thursday: 8:00 am - 4:15 pm
Friday: 8:00 am - 4:15 pm
   
 
ADDRESS
960 19 Street S
Lethbridge Alberta
T1J 1W5
PATIENT APPOINTMENT INSTRUCTIONS
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English.
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English.
 
DIRECTIONS
Directions to the clinic will be provided upon booking.
Directions to the clinic will be provided upon booking.
 
PHONE
403-388-6800
 
PARKING INSTRUCTIONS
The closest and best parking option for the Jack Ady Cancer Centre is the underground parking lot at the Arthur Child, located directly off of Hospital Drive. If that lot is full, North Parking is an alternative option. There are also surface and parkade options available with different payment options; a parking map can be found on the Alberta Health Services website. Additionally, 90-minute street parking is available around the Jack Ady, though it is patrolled regularly. The Jack Ady also has a designated drop-off and pick-up area at the main entrance (south side).
The closest and best parking option for the Jack Ady Cancer Centre is the underground parking lot at the Arthur Child, located directly off of Hospital Drive. If that lot is full, North Parking is an alternative option. There are also surface and parkade options available with different payment options; a parking map can be found on the Alberta Health Services website. Additionally, 90-minute street parking is available around the Jack Ady, though it is patrolled regularly. The Jack Ady also has a designated drop-off and pick-up area at the main entrance (south side).
 
EMAIL
WEBSITE
https://www.albertahealthservices.ca/cancer/cancer.aspx
VIRTUAL APPOINTMENT INFORMATION
 
 
WHEELCHAIR ACCESSIBILITY
Yes

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

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V6.5