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This healthcare service has 1 current healthcare service locations.
Malignant Hematology Clinic - New Patient   at
Arthur J.E. Child Comprehensive Cancer Centre
Specialty: Hematology
Connect Care Department: CGY ACCC HEMATOLOGY CL
Estimated time to routine appointment: Varies by Clinic
Alberta Health Services - Cancer Care Alberta
SERVICE DESCRIPTION
New patient referral and follow-up ambulatory clinics for patients who need malignant hematology services in the Calgary Zone.For service information, visit the Arthur J.E. Child Comprehensive Cancer Centre website. (https://www.albertahealthservices.ca/ajec/Page15399.aspx)
New patient referral and follow-up ambulatory clinics for patients who need malignant hematology services in the Calgary Zone.For service information, visit the Arthur J.E. Child Comprehensive Cancer Centre website. (https://www.albertahealthservices.ca/ajec/Page15399.aspx)
ELIGIBILITY REQUIREMENTS
adult patients >18 years of age
adult patients >18 years of age
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care. 
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Complete the referral form and fax it to the service using the contact information in this profile.
If urgent, mark referral as URGENT.
New diagnosis of acute leukemia (new blasts on CBC or blood smear), highly aggressive lymphoma (burkitt, lymphoblastic), or any bulky aggressive-lymphoma at risk for tumour lysis syndrome are considered emergent. Contact hematologist on call to discuss care at FMC 403-944-1110 or PLC 403-943-4555.
Complete the referral form and fax it to the service using the contact information in this profile.
If urgent, mark referral as URGENT.
New diagnosis of acute leukemia (new blasts on CBC or blood smear), highly aggressive lymphoma (burkitt, lymphoblastic), or any bulky aggressive-lymphoma at risk for tumour lysis syndrome are considered emergent. Contact hematologist on call to discuss care at FMC 403-944-1110 or PLC 403-943-4555.
REFERRAL PROCESS - FOR CONNECT CARE USERS
Send an Internal Referral using the Ambulatory Referral Order to Hematology, type CGY ACCC HEMATOLOGY CL in the “To Department” section and complete order. 
Send an Internal Referral using the Ambulatory Referral Order to Hematology, type CGY ACCC HEMATOLOGY CL in the “To Department” section and complete order. 
ADDITIONAL SERVICE DETAILS
Alberta Blood and Marrow Transplant Clinic (Dept ID 101123100) offers care and support for people having an allogeneic or autologous blood and marrow transplant. Please note that the patient must be notified of referral prior to submission of referral to the Arthur Child.
Refer to the Oncologic Emergencies Guideline for additional information 
Immunotherapy toxicities/Immune checkpoint inhibitor toxicities are considered an emergency. Refer to the Checkpoint Inhibitor Related Toxicities in Cancer Patients Guideline for additional information.  
Alberta Blood and Marrow Transplant Clinic (Dept ID 101123100) offers care and support for people having an allogeneic or autologous blood and marrow transplant. Please note that the patient must be notified of referral prior to submission of referral to the Arthur Child.
Refer to the Oncologic Emergencies Guideline for additional information 
Immunotherapy toxicities/Immune checkpoint inhibitor toxicities are considered an emergency. Refer to the Checkpoint Inhibitor Related Toxicities in Cancer Patients Guideline for additional information.  
COMMUNICATION PROCESS
  • Referral receipt to referring source within 7 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 14 days.
  • Appointment outcome to referral source within 30 days.
 
CLICK + TO VIEW REFERRAL GUIDELINES
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
Leukemia
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

ALT, ATP, LDH, Calcium, Albumin, Creatinine
 
Current

Allergies
 
Within 1 month

CBC, peripheral blood smear
 
Current

For ALL and AML: fibrinogen, PTT, INR
 
Current

For CLL: flow cytometry on peripheral blood report must indicate a mandatory/any date clonal B cell neoplasm consistent with diagnosis of CLL*Note: monoclonal B-cell lymphocytosis is a condition that resembles CLL but does not require treatment.
 
SEE NOTE

Presenting symptoms and physical exam
 
Current

Relevant comorbidities, past medical and surgical history
 
Current
Hematologic Cancer

Lymphoma
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month
Hematologic Cancer

Refer to the Lymph Node Assessment Primary Care Pathway (Cancer Strategic Clinical Network, 2021)

Malignant tumor of lymphoid, hemopoietic AND/OR related tissue
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month
Hematologic Cancer

Please see additional routine referral guidelines for the specific Hematologic Cancers listed below:
  • Leukemia
  • Lymphoma
  • Plasma cell myeloma/plasmacytoma

Plasma cell myeloma/plasmacytoma
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Allergies
 
Within 1 month

CBC
 
Current

Creatinine, Calcium, Albumin
 
Current

For amyloidosis (AL subtype): biopsy required
 
If available

Presenting symptoms and physical exam
 
Current

Relevant comorbidities, past medical and surgical history
 
Current

SPEP, 24-hour urine protein electrophoresis, serum free light chain, quantitative immunoglobulins
 
If available

Troponin I&T, Pro-BNP
 
Current
Urgent Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
Malignant tumor of lymphoid, hemopoietic AND/OR related tissue
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month
Hematologic Cancer

Referrals deemed "urgent" by Hematologist are typically seen within 1 week.
PATIENT APPOINTMENT INFORMATION
 
MISSED APPOINTMENT GUIDELINES
If you are unable to attend a scheduled appointment, please contact the clinic a minimum of 48 hours in advance
If you are unable to attend a scheduled appointment, please contact the clinic a minimum of 48 hours in advance
 
HOURS OF OPERATION
Monday: 8:15 am - 4:30 pm
Tuesday: 8:15 am - 4:30 pm
Wednesday: 8:15 am - 4:30 pm
Thursday: 8:15 am - 4:30 pm
Friday: 8:15 am - 4:30 pm
Description:
Closed stat holidays
   
 
ADDRESS
3395 Hospital Drive NW
Calgary Alberta
T2N 5G2
PATIENT APPOINTMENT INSTRUCTIONS
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English
 
DIRECTIONS
If approaching from the east, use the East Site Entrance off 29th Street NW.

If approaching from the west, use the Hospital Drive turn-off from 16th Avenue.
If approaching from the east, use the East Site Entrance off 29th Street NW.

If approaching from the west, use the Hospital Drive turn-off from 16th Avenue.
 
PHONE
587-231-4070
 
PARKING INSTRUCTIONS
The closest parking option is located in the underground parking lot of the Arthur Child, directly off of Hospital Drive. Paid parking is available.
The closest parking option is located in the underground parking lot of the Arthur Child, directly off of Hospital Drive. Paid parking is available.
 
EMAIL
VIRTUAL APPOINTMENT INFORMATION
 
 
WHEELCHAIR ACCESSIBILITY
Yes

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

V6.5