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This healthcare service has 4 current healthcare service locations.
Rehabilitation Oncology - Speech Language Pathology   at
Arthur J.E. Child Comprehensive Cancer Centre
Specialty: Rehabilitation
Connect Care Department: CGY ACCC REHAB
Estimated time to routine appointment: Within 2 weeks
Alberta Health Services - Cancer Care Alberta
SERVICE DESCRIPTION
Speech and language therapy services to help patients with cancer-related speech, language, voice and swallowing changes.Rehabilitation has many benefits: It can help manage various cancer-related symptoms and side effects such as pain, lymphedema, fatigue and changes in thinking, memory, speech, language, voice quality and mobility.
The Rehabilitation Oncology program consists of a team of rehabilitation specialists including occupational therapists, physiotherapists, a physiatrist and speech and language therapists. Services vary per location, however many services may be accessed through virtual care (e.g. phone, Zoom, Telehealth):
  • Central Alberta Cancer Centre (CACC) in Red Deer: Occupational Therapy, Physiotherapy and Speech & Language Therapy
  • Cross Cancer Institute (CCI) in Edmonton: Occupational Therapy, Physiotherapy and Speech & Language Therapy
  • Grande Prairie Cancer Centre: Occupational Therapy, Physiotherapy and Speech Language Pathology
  • Arthur J.E. Child Comprehensive Cancer Centre (ACCC) in Calgary: Occupational Therapy, Physiotherapy, Speech & Language Therapy, and Physiatry. Physiatrists are medical doctors specializing in Physical Medicine & Rehabilitation
  • Assessment and treatments are offered in in-person, groups settings and virtually (through phone and online platforms like Zoom and Telehealth).
Your doctor will get a written report after your assessment.

For more information, please visit: Cancer Care Alberta: Rehabilitation Oncology
Speech and language therapy services to help patients with cancer-related speech, language, voice and swallowing changes.Rehabilitation has many benefits: It can help manage various cancer-related symptoms and side effects such as pain, lymphedema, fatigue and changes in thinking, memory, speech, language, voice quality and mobility.
The Rehabilitation Oncology program consists of a team of rehabilitation specialists including occupational therapists, physiotherapists, a physiatrist and speech and language therapists. Services vary per location, however many services may be accessed through virtual care (e.g. phone, Zoom, Telehealth):
  • Central Alberta Cancer Centre (CACC) in Red Deer: Occupational Therapy, Physiotherapy and Speech & Language Therapy
  • Cross Cancer Institute (CCI) in Edmonton: Occupational Therapy, Physiotherapy and Speech & Language Therapy
  • Grande Prairie Cancer Centre: Occupational Therapy, Physiotherapy and Speech Language Pathology
  • Arthur J.E. Child Comprehensive Cancer Centre (ACCC) in Calgary: Occupational Therapy, Physiotherapy, Speech & Language Therapy, and Physiatry. Physiatrists are medical doctors specializing in Physical Medicine & Rehabilitation
  • Assessment and treatments are offered in in-person, groups settings and virtually (through phone and online platforms like Zoom and Telehealth).
Your doctor will get a written report after your assessment.

For more information, please visit: Cancer Care Alberta: Rehabilitation Oncology
ELIGIBILITY REQUIREMENTS
Inclusion Criteria:
• Ages: 18 years old and over
• The reason for referral must be related to the underlying cancer diagnosis and/or prior treatment
• Patient presenting with swallowing or communication impairment, related to cancer diagnosis or cancer treatments. Communication impairment includes speech, language, and laryngectomy-related voice difficulties.  
• Patient has goals that are appropriate for an outpatient, community-based rehabilitation program. 
• Patient is motivated to participate in an active rehabilitation program
• Patient has access to appropriate transportation to and from appointments. 
 
Exclusion Criteria:
•Non-cancer-related swallowing or communication impairment.
•For brain tumour and/ or brain metastases-related speech and cognitive communication impairments, refer to Community Accessible Rehabilitation (CAR): Neurological Rehabilitation (phone:403-943-0279; fax: 403-943-0578)
•For voice concerns, refer to the Calgary Voice Program (phone: 403-955-8377; fax: 403-476-9638)
Inclusion Criteria:
• Ages: 18 years old and over
• The reason for referral must be related to the underlying cancer diagnosis and/or prior treatment
• Patient presenting with swallowing or communication impairment, related to cancer diagnosis or cancer treatments. Communication impairment includes speech, language, and laryngectomy-related voice difficulties.  
• Patient has goals that are appropriate for an outpatient, community-based rehabilitation program. 
• Patient is motivated to participate in an active rehabilitation program
• Patient has access to appropriate transportation to and from appointments. 
 
Exclusion Criteria:
•Non-cancer-related swallowing or communication impairment.
•For brain tumour and/ or brain metastases-related speech and cognitive communication impairments, refer to Community Accessible Rehabilitation (CAR): Neurological Rehabilitation (phone:403-943-0279; fax: 403-943-0578)
•For voice concerns, refer to the Calgary Voice Program (phone: 403-955-8377; fax: 403-476-9638)
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care. 
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
A physician's referral is required. If you are a health professional referring a client on behalf of a physician, you must include the name of the physician and their PRAC ID.
Complete the referral form and fax it to the service using the contact information in this profile.
If urgent, please indicate Urgent on referral.
For an instrumental assessment (e.g. Modified Barium Swallow), a completed and signed AHS X-Ray Request form is required.
A physician's referral is required. If you are a health professional referring a client on behalf of a physician, you must include the name of the physician and their PRAC ID.
Complete the referral form and fax it to the service using the contact information in this profile.
If urgent, please indicate Urgent on referral.
For an instrumental assessment (e.g. Modified Barium Swallow), a completed and signed AHS X-Ray Request form is required.
REFERRAL PROCESS - FOR CONNECT CARE USERS
Send an Internal Referral using the Ambulatory Referral Order to Rehabilitation, type CGY ACCC REHAB in the “To Department” section and complete order.
Send an Internal Referral using the Ambulatory Referral Order to Rehabilitation, type CGY ACCC REHAB in the “To Department” section and complete order.
ADDITIONAL SERVICE DETAILS
Please inquire as to current wait times. Patient urgency is determined by SLP staff based on referral and triage information.
This speech and language therapy service is part of the Rehabilitation Oncology program that offers interdisciplinary care to clients throughout their cancer experience, from diagnosis, during/ after treatment and into survivorship.
All referrals made to speech language pathology are reviewed by our intake team and considered for other rehabilitation services (e.g. occupational therapy, physiotherapy) within the Rehabilitation Oncology program.
Please inquire as to current wait times. Patient urgency is determined by SLP staff based on referral and triage information.
This speech and language therapy service is part of the Rehabilitation Oncology program that offers interdisciplinary care to clients throughout their cancer experience, from diagnosis, during/ after treatment and into survivorship.
All referrals made to speech language pathology are reviewed by our intake team and considered for other rehabilitation services (e.g. occupational therapy, physiotherapy) within the Rehabilitation Oncology program.
COMMUNICATION PROCESS
  • Referral receipt to referring source within 7 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 14 days.
  • Appointment outcome to referral source within 14 days.
 
PHONE
587- 231-5701
FAX
403-355-9734
REFERRAL PHONE
587-231-5701
REFERRAL FAX
403-355-9734
REFERRAL FORM
CLICK + TO VIEW REFERRAL GUIDELINES
+-
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
+-
Cancer rehabilitation and readaption
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
+-
Dysphagia
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
+-
Laryngectomy rehabilitation
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
+-
Post-laryngectomy rehabilitation
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
+-
Speech and language pathology care
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
PATIENT APPOINTMENT INFORMATION
Email
Print
 
MISSED APPOINTMENT GUIDELINES
Please provide at least 24 hours notice if you need to change or cancel your appointment. 

Please be aware that if 3 appointments are missed without reason, we will require a new referral to be sent from the referring provider.

Please be aware that a new referral is required if patient has not been seen within the last two years.

For you, a missed appointment may cause a delay in treatment. For our clinic, a missed appointment prevents us from scheduling another patient who could benefit from treatment.
Please provide at least 24 hours notice if you need to change or cancel your appointment. 

Please be aware that if 3 appointments are missed without reason, we will require a new referral to be sent from the referring provider.

Please be aware that a new referral is required if patient has not been seen within the last two years.

For you, a missed appointment may cause a delay in treatment. For our clinic, a missed appointment prevents us from scheduling another patient who could benefit from treatment.
 
HOURS OF OPERATION
Monday: 8:00 am - 4:00 pm
Tuesday: 8:00 am - 4:00 pm
Wednesday: 8:00 am - 4:00 pm
Thursday: 8:00 am - 4:00 pm
Friday: 8:00 am - 4:00 pm
   
 
ADDRESS
3395 Hospital Drive NW
Calgary Alberta
T2N 5G2
PATIENT APPOINTMENT INSTRUCTIONS
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English
 
DIRECTIONS
If approaching from the east, use the East Site Entrance off 29th Street NW.

If approaching from the west, use the Hospital Drive turn-off from 16th Avenue.
If approaching from the east, use the East Site Entrance off 29th Street NW.

If approaching from the west, use the Hospital Drive turn-off from 16th Avenue.
 
PHONE
587- 231-5701
 
PARKING INSTRUCTIONS
The closest parking option is located in the underground parking lot of the Arthur Child, directly off of Hospital Drive. Paid parking is available.
The closest parking option is located in the underground parking lot of the Arthur Child, directly off of Hospital Drive. Paid parking is available.
 
EMAIL
VIRTUAL APPOINTMENT INFORMATION
 
 
WHEELCHAIR ACCESSIBILITY
Yes

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

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