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This healthcare service has 1 current healthcare service locations.
Orthopedic Plastic Clinic   at
Medicine Hat Regional Hospital
Specialty: Orthopaedic Surgery
Connect Care Department: MED MHRH ORTHOPAEDICS
Estimated time to routine appointment: Within 3 months
Alberta Health Services - South Zone
SERVICE DESCRIPTION
Provides assessment and treatment for various orthopedic injuries and conditions.Provides assessment and treatment for various orthopedic injuries and conditions. Provides a multidisciplinary approach to the assessment and treatment (surgical and non-surgical) for a variety of orthopedic injuries and conditions. We are participating in the Facilitated Access to Specialized Treatment (FAST) program. FAST is a central access and intake program that receives non-urgent surgical referrals for orthopedics and spine and then distributes them to appropriate surgical services.
Provides assessment and treatment for various orthopedic injuries and conditions.Provides assessment and treatment for various orthopedic injuries and conditions. Provides a multidisciplinary approach to the assessment and treatment (surgical and non-surgical) for a variety of orthopedic injuries and conditions. We are participating in the Facilitated Access to Specialized Treatment (FAST) program. FAST is a central access and intake program that receives non-urgent surgical referrals for orthopedics and spine and then distributes them to appropriate surgical services.
ELIGIBILITY REQUIREMENTS
Patients must be referred by a primary care provider.
Patients must be referred by a primary care provider.
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care. 
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Complete the referral form and fax it to the service using the contact information in this profile.  Please include relevant medical history and recent x-ray report.
Please indicate on referral form if the referral is urgent and contact the on call orthopedic surgeon directly to discuss.
For Plastic surgeon referrals please refer directly to the private offices within the community as they triage and book their patients directly and inform our clinic of specifics.
Complete the referral form and fax it to the service using the contact information in this profile.  Please include relevant medical history and recent x-ray report.
Please indicate on referral form if the referral is urgent and contact the on call orthopedic surgeon directly to discuss.
For Plastic surgeon referrals please refer directly to the private offices within the community as they triage and book their patients directly and inform our clinic of specifics.
REFERRAL PROCESS - FOR CONNECT CARE USERS
Send an Internal Referral using the Ambulatory Referral Order to Orthopaedic Surgery, type MED MHRH ORTHOPAEDICS in the “To Department” section and complete order. 
Send an Internal Referral using the Ambulatory Referral Order to Orthopaedic Surgery, type MED MHRH ORTHOPAEDICS in the “To Department” section and complete order. 
COMMUNICATION PROCESS
  • Referral receipt to referring source within 7 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 14 days.
  • Appointment outcome to referral source within 30 days.
 
PHONE
403-529-8055
FAX
403-528-5621
REFERRAL FORM
CLICK + TO VIEW REFERRAL GUIDELINES
+-
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
+-
Arthritis of hip
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
+-
Arthritis of knee
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
+-
Fracture of bone
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
+-
Shoulder pain
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
PATIENT APPOINTMENT INFORMATION
Email
Print
 
MISSED APPOINTMENT GUIDELINES
If the patient is unable to attend the scheduled appointment, please notify the performing department. Failure to attend (No-Show) a scheduled appointment or to not provide notice within the required timeframe will result in the patient  having to reschedule the appointment if still required. The department will not contact the patient to reschedule due to high volume.

 

If the patient is unable to attend the scheduled appointment, please notify the performing department. Failure to attend (No-Show) a scheduled appointment or to not provide notice within the required timeframe will result in the patient  having to reschedule the appointment if still required. The department will not contact the patient to reschedule due to high volume.

 

 
HOURS OF OPERATION
Monday: 8:00 am - 4:15 pm
Tuesday: 8:00 am - 4:15 pm
Wednesday: 8:00 am - 4:15 pm
Thursday: 8:00 am - 4:15 pm
Friday: 8:00 am - 4:15 pm
   
 
ADDRESS
Level 2 Ambulatory Care Building
666 5 Street SW
Medicine Hat Alberta
T1A 4H6
PATIENT APPOINTMENT INSTRUCTIONS
Bring your Alberta health care card and a piece of government issued photo ID.
Check in at the Registration Department 15 minutes prior to your scheduled appointment.
Please ensure you have someone with you if you do not speak English.
Bring your Alberta health care card and a piece of government issued photo ID.
Check in at the Registration Department 15 minutes prior to your scheduled appointment.
Please ensure you have someone with you if you do not speak English.
 
DIRECTIONS
The Orthopaedic Plastic Clinic is located in the Medicine Hat Regional Hospital.
Use the hospitals east entrance located on 6th Avenue SW. Patients must check in and register at the Registration Department, immediately visible when entering that entrance. After registering, take the elevators to the 2nd floor and walk around the first desk immediately off the elevators. The clinic is located on the other side of that desk.
 
The Orthopaedic Plastic Clinic is located in the Medicine Hat Regional Hospital.
Use the hospitals east entrance located on 6th Avenue SW. Patients must check in and register at the Registration Department, immediately visible when entering that entrance. After registering, take the elevators to the 2nd floor and walk around the first desk immediately off the elevators. The clinic is located on the other side of that desk.
 
 
PHONE
403-529-8055
 
PARKING INSTRUCTIONS
 
EMAIL
VIRTUAL APPOINTMENT INFORMATION
 
PARKING MAP
 
WHEELCHAIR ACCESSIBILITY
Yes

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

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V6.5