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Plastic Surgery Centralized Access - Facilitated Access to Specialized Treatment (FAST)   at
Edmonton Zone and Area
Central Access Healthcare Service
Specialty: Plastic Surgery
Connect Care Department: EDMONTON ZONE PLASTIC SURG CAT
Estimated time to routine appointment: Not Available
Alberta Health Services - Edmonton Zone
CENTRAL ACCESS SERVICES
Referrals for Plastic Surgery in the Edmonton Zone are accepted through the Facilitated Access to Specialized Treatment (FAST) centralized access program. The program improves patient access to specialty care by centralizing referral intake, ensuring referrals are complete, and distributing referrals to specialists. Referring providers can choose a next-available surgeon with the shortest waitlist; a specific surgeon, clinic, or site; or an out-of-zone provider. FAST receives the surgical referrals, reviews them for completeness and duplication, and then sends them to appropriate surgeons for triage and booking.
Referrals for Plastic Surgery in the Edmonton Zone are accepted through the Facilitated Access to Specialized Treatment (FAST) centralized access program. The program improves patient access to specialty care by centralizing referral intake, ensuring referrals are complete, and distributing referrals to specialists. Referring providers can choose a next-available surgeon with the shortest waitlist; a specific surgeon, clinic, or site; or an out-of-zone provider. FAST receives the surgical referrals, reviews them for completeness and duplication, and then sends them to appropriate surgeons for triage and booking.
ELIGIBILITY REQUIREMENTS
Review reasons for referral table below for eligibility requirements.
Review reasons for referral table below for eligibility requirements.
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care.
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
1. Complete the referral form or a referral letter following the QuRE checklist.
2. Include mandatory and extra information listed in the Plastic Surgery Adult Referral Pathway.
3. Fax completed referral to Edmonton Zone FAST using the contact information on this profile.
You can also submit referrals through Alberta Netcare eReferral - see Quick Reference Guide for details.
1. Complete the referral form or a referral letter following the QuRE checklist.
2. Include mandatory and extra information listed in the Plastic Surgery Adult Referral Pathway.
3. Fax completed referral to Edmonton Zone FAST using the contact information on this profile.
You can also submit referrals through Alberta Netcare eReferral - see Quick Reference Guide for details.
REFERRAL PROCESS - FOR CONNECT CARE USERS
An Outgoing Referral is required for this service.
Change the referral class to “Outgoing Referral” on the Ambulatory Order and complete order.
Outgoing orders are not sent electronically and require processing in workqueue 5
An Outgoing Referral is required for this service.
Change the referral class to “Outgoing Referral” on the Ambulatory Order and complete order.
Outgoing orders are not sent electronically and require processing in workqueue 5
COMMUNICATION PROCESS
  • Referral receipt to referring source within 7 days.
ADDITIONAL SERVICE DETAILS
For urgent referral patient may need same day intervention and/or diagnostics without hospitalization; not life threatening. Call RAAPID North: 1-800-282-9911
Indications: Acute fractures including all fractures within 2 weeks of injury, acute tendon ruptures and torn ligaments within 2 weeks, dislocation within 2 weeks, metastatic bone tumors including impending pathologic fractures, acute pathologic fractures.

For emergent referral patient needs to be seen immediately.
Call RAAPID North at 1-800-282-9911 or send to Emergency Department via 911 as appropriate.
Examples include, but are not limited to:
• Avascular Digit
• High pressure injection injury
• Perilunate dislocation
• Any joint dislocation that is not reducible
• Numbness distal to a laceration (lacerated major nerve)
• Compartment syndrome
• Severe infection (e.g., suspected deep space hand infection, flexor
tenosynovitis, necrotizing infection)

Learn more about FAST at ahs.ca/FAST
For urgent referral patient may need same day intervention and/or diagnostics without hospitalization; not life threatening. Call RAAPID North: 1-800-282-9911
Indications: Acute fractures including all fractures within 2 weeks of injury, acute tendon ruptures and torn ligaments within 2 weeks, dislocation within 2 weeks, metastatic bone tumors including impending pathologic fractures, acute pathologic fractures.

For emergent referral patient needs to be seen immediately.
Call RAAPID North at 1-800-282-9911 or send to Emergency Department via 911 as appropriate.
Examples include, but are not limited to:
• Avascular Digit
• High pressure injection injury
• Perilunate dislocation
• Any joint dislocation that is not reducible
• Numbness distal to a laceration (lacerated major nerve)
• Compartment syndrome
• Severe infection (e.g., suspected deep space hand infection, flexor
tenosynovitis, necrotizing infection)

Learn more about FAST at ahs.ca/FAST
 
CENTRAL ACCESS REFERRAL PHONE
1-833-553-3278 ext 2
CENTRAL ACCESS REFERRAL FAX
780-644-1743
REFERRAL FORMS
REFERRAL ADVICE
eReferral eConsult
RAAPID
PATHWAYS
CLICK + TO VIEW REFERRAL GUIDELINES
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Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
+-
Arthritis of hand
X-ray of the affected area
 
Within 12 months of referral
Specify previous treatments (such as injections)
 
Within 12 months of referral
Arthritis of Hand
Including thumb and fingers
  • Send referral to Edmonton Zone FAST Team.
  • Please note a collaborative program exists between Orthopedic and Plastic Surgery in the Edmonton and Calgary Zones
  • Additional imaging not required. Further tests will be obtained by the specialist if necessary
+-
Arthritis of wrist
X-ray of the affected area
 
Within 12 months of referral
Specify previous treatments (such as injections)
 
Within 12 months of referral
Arthritis of Wrist
  • Send referral to Edmonton Zone FAST Team.
  • Please note a collaborative program exists between Orthopedic and Plastic Surgery in the Edmonton and Calgary Zones.
  • Additional imaging not required. Further tests will be obtained by the specialist if necessary.
+-
Asymmetrical breasts
N/A
 
N/A
Asymmetrical Breasts
  • Refer as per your current zonal referral practice.
  • Initial consultations are insured. Procedures may or may not be insured.
+-
Bony orbit deformity
N/A
 
N/A
Bony Orbital Deformity
  • For acute injuries < 4 weeks call RAAPID.
  • Refer as per your current zonal referral practice.
  • For Soft tissue and Globe send to Ophthalmology, use Alberta Referral Directory to find out referral information.
  • If available: CT Facial Bones
+-
Breast implant complication
N/A
 
N/A
Breast Implant Complications
  • Refer as per your current zonal referral practice.
  • Please send direct to original surgeon, whenever possible.
  • Refer to Navigating Breast Implants, Cancer & Illness Clinical Practice Guideline.
  • If available:
    • Reason for original surgery (e.g., Cancer reconstruction, or cosmetic only)
    • Operative report and information of implants if available.
  • Initial consultations are insured. Procedures may or may not be insured.
+-
Breast reconstruction
N/A
 
N/A
Breast Reconstruction
Post Mastectomy
  • Refer as per your current zonal referral practice.
  • If available: Include most recent oncology report.
+-
Breast reduction
For consideration of publicly insured coverage:
  • Significant impacts to quality of life (back pain, shoulder pain, paresthesia to arms)
  • >300grams of tissue to be removed per side.
 
N/A
Large Breasts
Breast Reduction
  • Refer as per your current zonal referral practice.
  • If available:
    • Provide BMI if available.
    • List smoking status if available.
  • Initial consultations are insured. Procedures may or may not be insured.
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Carpal tunnel syndrome
Include within the referral letter (Refer to clinical pathway for additional support):
  • Description of symptom onset and duration
  • Specify if atrophy or weakness present, as this impacts triage
  • Functional status limitations
  • Treatments initiated and responses.
 
N/A
Carpal Tunnel Syndrome
  • Refer to Clinical Pathway: Carpal Tunnel
  • Send referral to Edmonton Zone FAST Team.
  • Please note a collaborative program exists between Orthopedic and Plastic Surgery in the Edmonton and Calgary Zones
  • If available:
    • Electrodiagnostic studies should be ordered concurrently if atrophy/weakness present (i.e. severe carpal tunnel syndrome)
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Chronic wound
Description of wound (location, size, mechanism)
 
N/A
Duration of wound
 
N/A
List of treatments tried
 
N/A
Chronic Wound
Non-healing
  • For patients with exposed vital structure call RAAPID
  • Refer as per your current zonal referral practice.
  • Note: If the patient is already under the care or previously under care of a surgeon for this, please contact them.
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Congenital breast deformity
N/A
 
N/A
Congenital Breast Deformity
  • Refer as per your current zonal referral practice.
  • Initial consultations are insured. Procedures may or may not be insured.
+-
Cosmetic surgery
N/A
 
N/A
Consult for Cosmetic Referrals

Contact preferred surgeon directly (no FAST referral is required).
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Craniofacial osseointegration consultation
N/A
 
N/A
Craniofacial Osseointegration Consultation (Implant)

Refer as per your current zonal referral practice.
+-
Deformity after injury
Approximate Date of injury
 
N/A
Specify location
 
N/A
Deformity After Injury
  • For acute injuries < 4 weeks call RAAPID.
  • Refer as per your current zonal referral practice.
  • If available: CT Facial Bones
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Deformity of wrist and/or hand
X-ray of the affected area
 
Within 12 months of referral
Deformity – Hand & Wrist
Includes: Tendon related deformity (mallet finger, jersey finger, boutonniere’s)
  • Send referral to Edmonton Zone FAST Team.
  • Please note a collaborative program exists between Orthopedic and Plastic Surgery in the Edmonton and Calgary Zones.
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Diabetic foot ulcer
Description of wound (location, size, mechanism)
 
N/A
Duration of wound
 
N/A
List of treatments tried
 
N/A
Diabetic Foot Ulcer
Wound
  • Refer to CLINICAL PATHWAY: DIABETIC FOOT CARE
  • Refer as per your current zonal referral practice.
  • If available:
    • Any relevant diagnostic imaging already completed.
    • Lower Limb Vascular non-invasive studies (segmental blood pressure measure and or arterial ultrasound) if available.
+-
Dupuytren's disease of palm
Please specify degree of contracture:
  • Tabletop Test Result
  • Operative intervention is primarily offered to patients who are unable to place their hand flat on the table or those with significant tenderness.
 
N/A
Dupuytren’s Contracture
Fixed progressive flexion contracture of palmar fascia
  • Send referral to Edmonton Zone FAST Team.
  • Please note a collaborative program exists between Orthopedic and Plastic Surgery in the Edmonton Zone.
  • Diagnostic ultrasound is not necessary.
+-
Ear deformity
N/A
 
N/A
Ear Deformity

For acute injuries < 4 weeks call RAAPID.
Refer as per your current zonal referral practice.
+-
Excess abdominal skin
Documentation of meeting Panniculectomy Clinical Indications for consideration for publicly insured surgery.
 
N/A
Excess Abdominal Skin
For Panniculectomy
  • Review PANNICULECTOMY Clinical Indications
  • Refer as per your current zonal referral practice.
  • If patient does not meet panniculectomy clinical indications, patient can contact cosmetic plastic surgeon of their choice directly.
+-
Excess eyelid skin
N/A
 
N/A
Excess Eyelid Skin

Refer as per your current zonal referral practice.
+-
Eyelid deformity
N/A
 
N/A
Eyelid Deformity

Refer as per your current zonal referral practice.
+-
Eyelid ptosis
N/A
 
N/A
Eyelid Ptosis

Refer as per your current zonal referral practice.
+-
Facial asymmetry
N/A
 
N/A
Facial Asymmetry

Refer as per your current zonal referral practice.
+-
Facial nerve paralysis
Include description of disease progression
 
N/A
Facial Nerve Paralysis
Palsy greater than 3 months
  • Refer as per your current zonal referral practice.
  • Imaging results if available.
+-
Fracture
X-ray of affected body part or joint for anything >4 weeks
 
Within 1 month
Fracture (> 4 weeks)
Includes: Mal-union, non-union, fractures treated (surgically or non-surgically) outside of patient’s Zone but requiring treatment or follow up.
  • > 4 weeks and patient is unattached to a surgeon, send referral to Edmonton Zone FAST Team.
  • Note: If the patient is already under the care of an Orthopedic or Plastic surgeon for this injury, please contact them.
+-
Gender affirming top surgery
Diagnosis of gender dysphoria by a specialist in transgender care
 
N/A
Gender Affirming Top Surgery

Refer as per your current zonal referral practice.

• Funding for Transition Surgeries | Alberta Health Services
• Or search for “Funding for Transition Surgeries” at www.AHS.ca
+-
Gynecomastia
N/A
 
N/A
Gynecomastia

Refer as per your current zonal referral practice.

If available:
• List of medications
• Previous treatments (if any)
• Hormone levels as available
• Relevant bloodwork as available

Initial consultations are insured. Procedures may or may not be insured.
+-
Hand pain
X-ray of the affected area
 
Within 12 months of referral
Specify location of pain (thumb, metacarpal, phalangeal) and chronicity of pain
 
Within 12 months of referral
If pain is related to another reason for referral, please order the appropriate investigations
 
N/A
Hand pain
  • Send referral to Edmonton Zone FAST Team.
  • Please note a collaborative program exists between Orthopedic and Plastic Surgery in the Edmonton and Calgary Zones
  • If available:
    • Provide as much specificity as possible related to the pain in hand including duration of symptoms
+-
Hidradenitis suppurativa
N/A
 
N/A
Hidradenitis Suppurativa
  • Suggest dermatology assessment (if available in the zone) prior to referral to plastic surgery
  • Refer as per your current zonal referral practice.
+-
Hyperhidrosis
N/A
 
N/A
Hyperhidrosis
  • Hyperhidrosis is not publicly insured.
  • Refer to plastic surgery or other providers who provide Botox injections for hyperhidrosis.
+-
Infection of skin and/or subcutaneous tissue
N/A
 
N/A
Infection

Call Plastic Surgeon on Call through RAAPID.
+-
Keloid scar
Include functional disability if present
 
N/A
Keloid Scar

Refer as per your current zonal referral practice.
+-
Ligament pathology of hand and/or wrist
X-ray of the affected area
 
< 12 months of referral
Ligament Pathologies of Hand
Includes: Chronic rupture of ulnar collateral ligament of thumb, Chronic tear of ligament of finger or thumb
  • Send referral to Zone FAST Team.
  • Please consider printing this article for your patient to bring with them to complete the bilateral clenched fist view x-ray: “The “Clenched Pencil” View: A Modified Clenched Fist Scapholunate Stress View, JHS 2003.
  • Please note a collaborative program exists between Orthopedic and Plastic Surgery in the Edmonton and Calgary Zones**
  • Additional imaging not required. Further tests will be obtained by the specialist if necessary.
+-
Ligament pathology of wrist
X-ray of the affected area
 
Within 12 months of referral
Consider For Scapholunate: Please also order bilateral x-ray clenched fist view.
 
Within 12 months of referral
Ligament Pathologies of Wrist
Includes: Scapholunate, triangular fibrocartilage complex (TFCC) / distal radial ulnar joint (DRUJ) instability
  • Send referral to Edmonton Zone FAST Team.
  • Please note a collaborative program exists between Orthopedic and Plastic Surgery in the Edmonton and Calgary Zones
  • Please consider printing this article for your patient to bring with them to complete the bilateral clenched fist view x-ray: “The “Clenched Pencil” View: A Modified Clenched Fist Scapholunate Stress View, JHS 2003.
  • Additional imaging not required. Further tests will be obtained by the specialist if necessary.
+-
Lymphedema
Include recurrent infections if present
 
N/A
Lymphedema

Consider referral to local lymphedema clinic/practitioner prior to referring to otolaryngology.
Refer as per your current zonal referral practice.
+-
Mass of wrist and/or hand
Masses - Ultrasound
 
N/A
Tenosynovitis - Ultrasound
 
N/A
Ganglion - Ultrasound not required
 
N/A
Mass - Hand & Wrist
Tumor or lump
Includes: Ganglion cyst of tendon sheath, neuroma of hand, Schwannoma of nerve of upper limb, Ganglion of wrist
  • Send referral to Edmonton Zone FAST Team.
  • Please note a collaborative program exists between Orthopedic and Plastic Surgery in the Edmonton and Calgary Zones
  • For Dorsal Wrist Ganglion: Please consider up to 3 aspirations prior to referral.
+-
Median nerve entrapment
Electrodiagnostic study results required as results impact triage decisions.
 
< 12 months of referral
Please specify if wasting and weakness are present
 
< 12 months of referral
Median Nerve Entrapment
Other than carpal tunnel syndrome.
Includes: Pronator Syndrome, Lacertus Syndrome
  • Send referral to Edmonton Zone FAST Team.
  • Please note a collaborative program exists between Orthopedic and Plastic Surgery in the Edmonton and Calgary Zones.
+-
Nasal deformity
N/A
 
N/A
Nasal Deformity
Includes: Reconstruction, Septoplasty and Rhinoplasty
  • For acute injuries < 4 weeks call RAAPID.
  • Refer as per your current zonal referral practice.
+-
Plastic surgery consultation
N/A
 
N/A
Consult for Plastic Surgery
Refer as per your current zonal referral practice.
+-
Post burn deformity
Mechanism and date of injury
 
N/A
Body part injured
 
N/A
Include functional disability if present
 
N/A
Post Burn Deformity

Refer as per your current zonal referral practice.
+-
Pressure ulcer
Description of wound (location, size, mechanism)
 
N/A
Duration of wound
 
N/A
List of treatments tried
 
N/A
Pressure Ulcer
Decubitus Ulcer

Refer as per your current zonal referral practice.
+-
Radial nerve entrapment
Electrodiagnostic study results required as results impact triage decisions.
 
< 12 months of referral
Please specify if wasting and weakness are present.
 
< 12 months of referral
Radial Nerve Entrapment
Includes: Radial Tunnel, PIN Compression, Wartenberg’s Syndrome
  • Send referral to Edmonton Zone FAST Team.
  • Please note a collaborative program exists between Orthopedic and Plastic Surgery in the Edmonton and Calgary Zones
+-
Rheumatoid hand deformity
X-Ray of affected area
 
< 12 months of referral
Rheumatoid Hand
  • Refer to Rheumatology in order to medically optimize prior to surgical referral. Use Alberta Referral Directory to find out referral information.
  • For surgical referrals send to Edmonton Zone FAST Team.
+-
Scar
Include Functional disability if present
 
N/A
Scar
Includes any abnormal, i.e. Hypertrophic

Refer as per your current zonal referral practice.
+-
Skin cancer
Indicate Basal Cell, Squamous Cell, Melanoma or Other
 
N/A
Skin Cancer Biopsy Confirmed

Refer as per your current zonal referral practice.
For rapid growing or changing skin cancers or greater than 1cm phone priority referral.
+-
Skull deformity
N/A
 
N/A
Skull Deformity
Includes: Cranioplasty
  • Refer as per your current zonal referral practice.
  • If available: CT Head
+-
Suspected benign neoplasm of skin
Functional limitations, additional symptoms (if any)
 
N/A
Suspected Benign Neoplasm of Skin Tumor
  • Refer as per your current zonal referral practice.
  • May not be covered through public coverage.
+-
Suspected benign soft tissue mass
Functional limitations, additional symptoms (if any)
 
N/A
Suspected Benign Soft Tissue Mass

Refer as per your current zonal referral practice.

May not be covered through public coverage
+-
Suspected skin cancer
N/A
 
N/A
Suspected Skin Cancer

Refer as per your current zonal referral practice.
+-
Suspected soft tissue cancer
Imaging results
 
N/A
Suspected Soft Tissue Cancer

Call for advice prior to sending in a referral.
Refer as per your current zonal referral practice.

See also Provincial Adult General Surgery Referral Pathway
+-
Suspected tendon rupture
X-ray of affected body part or joint.
 
Within 1 month
Suspected Tendon Rupture (> 4 weeks)
• Hand and wrist
• Includes laceration

> 4 weeks send referral to Edmonton Zone FAST Team.
+-
Tendon pathology of hand and/or wrist
If suspecting tear or instability of tendon: Ultrasound
 
< 12 months of referral
If the patient has had steroid injections, please specify how many.
 
< 12 months of referral
Tendon Pathology - Hand & Wrist
Includes: Instability, tendonitis, tear, DeQuervain’s Tenosynovitis

Send referral to Edmonton Zone FAST Team.
Please note a collaborative program exists between Orthopedic and Plastic Surgery in the Edmonton and
Calgary Zones
+-
Trigger finger
Include within the referral letter:
  • If the patient has previous intermittent locking/triggering and is unable to extend the finger at all even with passive extension.
  • Please comment on how many cortisone injections the patient has tried.
  • For a locked finger specify that it is unable to be manually unlocked.
 
N/A
Trigger Finger
Intermittent triggering/locking/clicking with digital flexion/ extension.
  • Send referral to Edmonton Zone FAST Team.
  • Please note a collaborative program exists between Orthopedic and Plastic Surgery in the Edmonton Zone
  • For a digit that cannot be manually unlocked send through FAST and it will be prioritized.
  • Please consider up to 2 cortisone injections approximately 8 weeks apart prior to referral.
  • Diagnostic ultrasound is not necessary
+-
Ulnar nerve entrapment
Electrodiagnostic study results required as results impact triage decisions
 
< 12 months of referral
Please specify if wasting and weakness are present.
 
< 12 months of referral
If loss of motion at the elbow, please provide x-ray of the affected elbow completed within 12 months
 
< 12 months of referral
Ulnar Nerve Entrapment
Includes: Cubital Tunnel, Guyon’s Syndrome

Send referral to Edmonton Zone FAST Team.
Please note a collaborative program exists between Orthopedic and Plastic Surgery in the Edmonton and Calgary Zones
+-
Wrist pain
X-ray of the affected area
 
Within 12 months of referral
Specify location of pain (radial, central or ulnar, dorsal, volar) and chronicity of pain
 
Within 12 months of referral
If pain is related to another reason for referral, please order the appropriate investigations
 
N/A
Wrist pain
  • Send referral to Edmonton Zone FAST Team.
  • Please note a collaborative program exists between Orthopedic and Plastic Surgery in the Edmonton and Calgary Zones.
  • Provide as much specificity as possible related to the pain in wrist including duration of symptoms

+-
Urgent Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
+-
Burn
N/A
 
N/A
Burn
Call Plastic Surgeon on Call through RAAPID.
+-
Dislocation of joint
N/A
 
N/A
Dislocation
HAND, FINGERS, AND WRIST
  • For hand & wrist: Call Plastic Surgeon on call through RAAPID or Orthopedic Surgeon on Call at the Sturgeon Hospital through RAAPID.
  • For all other dislocations: Call Orthopedic Consult Line through RAAPID.
  • If available, x-ray of affected body part or joint.
+-
Fracture
N/A
 
N/A
Fracture (< 4 weeks)
Includes: Non-union, fractures treated (surgically or non-surgically) outside of patient’s Zone but requiring treatment or follow up

For hand & wrist: Call Plastic Surgeon on call through RAAPID or Orthopedic Surgeon on Call at the Sturgeon Hospital through RAAPID.

Note: If the patient is already under the care of an Orthopedic or Plastic surgeon for this
injury, please contact them.
+-
Infection
N/A
 
N/A
Infection

Call Plastic Surgeon on Call through RAAPID
+-
Ligament pathology of hand and/or wrist
N/A
 
N/A
Acute Ligament Pathologies (< 4 weeks)
Hand and wrist

Call Plastic Surgeon on call through RAAPID or Orthopedic Surgeon on call at the Sturgeon Hospital through RAAPID.
+-
Nerve injury
N/A
 
N/A
Nerve Injury
Call Plastic Surgeon on Call through RAAPID.
+-
Pathological fracture
N/A
 
N/A
Pathologic Fracture
  • For hand & wrist: Call Plastic Surgeon on call through RAAPID or
    Orthopedic Surgeon on Call at the Sturgeon Hospital through RAAPID.
  • For all other impending pathologic fractures: Call Orthopedic Consult Line
    through RAAPID.
  • If available, x-ray of affected body part or joint.
+-
Suspected tendon rupture
N/A
 
N/A
Suspected Tendon Rupture (< 4 weeks)
• Hand and wrist
• Includes laceration

For suspected tendon ruptures involving the hand & wrist: Call Plastic Surgeon on call through RAAPID or Orthopedic Surgeon on call at the Sturgeon Hospital through RAAPID

Note: If the patient is already under the care of an Orthopedic or Plastic surgeon for this
injury, contact them.

Additional imaging not required. Further tests will be obtained by the specialist if necessary.
+-
Vascular injury
N/A
 
N/A
Vascular Injury of the Upper Extremity
Call Plastic Surgeon on Call through RAAPID.
+-
Wound
N/A
 
N/A
Wounds
Call Plastic Surgeon on Call through RAAPID.


The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

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V6.5