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This healthcare service has 2 current healthcare service locations.
Cardiac Device Clinic   at
Grey Nuns Community Hospital
Specialty: Cardiology
Connect Care Department: EDM GNH CARDIAC DEVICE CHECK
Estimated time to routine appointment: Within 6 months
Covenant Health
SERVICE DESCRIPTION
Provides assessment, follow-up and support services for individuals with implanted pacemakers and implanted cardiac defibrillators (ICDs), cardiac resynchronization therapy (CRTs), and implanting/explanting loop recorders.Provides support services for people with various cardiac devices that may include pacemakers, ICDs and implanted / explanting loop recorders (ILR). The service provided may consist of implantation, replacement of cardiac devices, remote home monitoring, patient education, management, and follow-up care.
Provides assessment, follow-up and support services for individuals with implanted pacemakers and implanted cardiac defibrillators (ICDs), cardiac resynchronization therapy (CRTs), and implanting/explanting loop recorders.Provides support services for people with various cardiac devices that may include pacemakers, ICDs and implanted / explanting loop recorders (ILR). The service provided may consist of implantation, replacement of cardiac devices, remote home monitoring, patient education, management, and follow-up care.
ELIGIBILITY REQUIREMENTS
- Cardiac Rhythm abnormalities
- Patient symptomatic related to cardiac rhythm and/orcardiac device
- Patient moving/transferring from other province/country
- Cardiac Rhythm abnormalities
- Patient symptomatic related to cardiac rhythm and/orcardiac device
- Patient moving/transferring from other province/country
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care. 
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Please fax completed referral forms referrals directly to the individual physicians office.

Referrals for Cardiac Device Implant, please fax the nurse navigator at 780-407-3321.

For Urgent Referrals: Physicians please contact the clinic directly
Please fax completed referral forms referrals directly to the individual physicians office.

Referrals for Cardiac Device Implant, please fax the nurse navigator at 780-407-3321.

For Urgent Referrals: Physicians please contact the clinic directly
REFERRAL PROCESS - FOR CONNECT CARE USERS
Send an Internal Referral using the Ambulatory Referral Order to Cardiology, type EDM GNH CARDIAC DEVICE CHECK in the “To Department” section and complete order.  

For Urgent Referrals: Mark the Connect Care referral with high importance.
Send an Internal Referral using the Ambulatory Referral Order to Cardiology, type EDM GNH CARDIAC DEVICE CHECK in the “To Department” section and complete order.  

For Urgent Referrals: Mark the Connect Care referral with high importance.
ADDITIONAL SERVICE DETAILS
Send Device requistion for Device implant to Cardiac Nurse Navigator

Patients will be notified once their appointment is booked.
Send Device requistion for Device implant to Cardiac Nurse Navigator

Patients will be notified once their appointment is booked.
COMMUNICATION PROCESS
  • Referral receipt to referring source within 7 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 14 days.
  • Wait list status update every 90 days.
  • Appointment outcome to referral source within 30 days.
 
PHONE
780-735-7739
FAX
780-735-9507
REFERRAL PHONE
780-357-7739
REFERRAL FAX
780-735-9507
REFERRAL FORM
REFERRAL ADVICE
CLICK + TO VIEW REFERRAL GUIDELINES
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
Bradycardia
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Holter Monitor
 
Within 3 months

Xray
 
Within 3 months

Echo
 
Within 3 months

ECG
 
Within 3 months

Device check/implant
 
Within 3 months

Cardiac arrest
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Holter Monitor
 
Within 3 months

Xray
 
Within 3 months

Echo
 
Within 3 months

ECG
 
Within 3 months

Device check/implant
 
Within 3 months

Cardiac arrhythmia
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Holter Monitor
 
Within 3 months

Xray
 
Within 3 months

Echo
 
Within 3 months

ECG
 
Within 3 months

Device check/implant
 
Within 3 months

Cardiac care management
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Holter Monitor
 
Within 3 months

Xray
 
Within 3 months

Echo
 
Within 3 months

ECG
 
Within 3 months

Device check/implant
 
Within 3 months

Cardiac defibrillator in situ
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Holter Monitor
 
Within 3 months

Xray
 
Within 3 months

Echo
 
Within 3 months

ECG
 
Within 3 months

Device check/implant
 
Within 3 months

Cardiac function test abnormal
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Holter Monitor
 
Within 3 months

Xray
 
Within 3 months

Echo
 
Within 3 months

ECG
 
Within 3 months

Device check/implant
 
Within 3 months

Cardiac rhythm AND/OR rate finding
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Holter Monitor
 
Within 3 months

Xray
 
Within 3 months

Echo
 
Within 3 months

ECG
 
Within 3 months

Device check/implant
 
Within 3 months

Heart block
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Holter Monitor
 
Within 3 months

Xray
 
Within 3 months

Echo
 
Within 3 months

ECG
 
Within 3 months

Device check/implant
 
Within 3 months

Insertion of intracardiac pacemaker
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Holter Monitor
 
Within 3 months

Xray
 
Within 3 months

Echo
 
Within 3 months

ECG
 
Within 3 months

Device check/implant
 
Within 3 months

Syncope
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Holter Monitor
 
Within 3 months

Xray
 
Within 3 months

Echo
 
Within 3 months

ECG
 
Within 3 months

Device check/implant
 
Within 3 months

Ventricular fibrillation
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Holter Monitor
 
Within 3 months

Xray
 
Within 3 months

Echo
 
Within 3 months

ECG
 
Within 3 months

Device check/implant
 
Within 3 months
Urgent Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
Cardiac arrest
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

ECG
 
Within 1 month

Holter Monitor
 
Within 1 month

Echo
 
Within 1 month

Xray
 
Within 1 month

Device check/implant
 
Within 1 month

Cardiac arrhythmia
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

ECG
 
Within 1 month

Holter Monitor
 
Within 1 month

Echo
 
Within 1 month

Xray
 
Within 1 month

Device check/implant
 
Within 1 month

Cardiac rhythm AND/OR rate finding
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

ECG
 
Within 1 month

Holter Monitor
 
Within 1 month

Echo
 
Within 1 month

Xray
 
Within 1 month

Device check/implant
 
Within 1 month

Heart block
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

ECG
 
Within 1 month

Holter Monitor
 
Within 1 month

Echo
 
Within 1 month

Xray
 
Within 1 month

Device check/implant
 
Within 1 month
Emergent Reason for Referral
Additional Details
+-
Hospital admission
Device requisition
PATIENT APPOINTMENT INFORMATION
 
MISSED APPOINTMENT GUIDELINES
Patient can call the clinic/send inbasket message to reschedule.

If multiple "no shows" or the clinic is unable to get hold of patient, a new referral is required.
Patient can call the clinic/send inbasket message to reschedule.

If multiple "no shows" or the clinic is unable to get hold of patient, a new referral is required.
 
HOURS OF OPERATION
Monday: 8:00 am - 4:00 pm
Tuesday: 7:00 am - 3:00 pm
Wednesday: 8:00 am - 4:00 pm
Thursday: 7:00 am - 3:00 pm
Friday: 8:00 am - 4:00 pm
Description:
Closed on Statutory holidays
   
 
ADDRESS
Suite 2501
1100 Youville Drive NW
Edmonton Alberta
T6L 5X8
PATIENT APPOINTMENT INSTRUCTIONS
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English.
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English.
 
DIRECTIONS
Located on the 2nd floor of the main building Rm # 2501, take elevator to 2nd floor, face windows turn right in hallway and turn left in first hallway, check in first room (# 2501) on the left side.
Located on the 2nd floor of the main building Rm # 2501, take elevator to 2nd floor, face windows turn right in hallway and turn left in first hallway, check in first room (# 2501) on the left side.
 
PHONE
780-735-7739
 
PARKING INSTRUCTIONS
- Hospital Public Pay Parking
- Use QR code to pay or use machine (also located in main lobby)
- Hospital Public Pay Parking
- Use QR code to pay or use machine (also located in main lobby)
 
EMAIL
VIRTUAL APPOINTMENT INFORMATION
Remote Monitor, Telephone Call
Remote Monitor, Telephone Call
 
PARKING MAP
 
WHEELCHAIR ACCESSIBILITY
Yes

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

V6.5