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This healthcare service has 1 current healthcare service locations.
Nephrology Central Access and Triage - Alberta Kidney Care - South   at
Calgary Zone and Area
Central Access Healthcare Service
Specialty: Nephrology
Connect Care Department: CALGARY ZONE NEPHROLOGY CAT
Estimated time to routine appointment: Not Available
Alberta Health Services - Calgary Zone
CENTRAL ACCESS SERVICES
This is a central triage department for people who need to see a nephrologist. Provides a central referral service for doctors, emergency departments, and urgent care centres that need to refer people to see a nephrologist (a doctor who specializes in kidneys and kidney disease) in the Calgary Zone.
This is a central triage department for people who need to see a nephrologist. Provides a central referral service for doctors, emergency departments, and urgent care centres that need to refer people to see a nephrologist (a doctor who specializes in kidneys and kidney disease) in the Calgary Zone.
ELIGIBILITY REQUIREMENTS
Exclusion criteria. Please refer to Urology instead if patient has:
  • Enlarged prostate
  • Isolated Microscopic Hematuria
  • Renal Masses suspicious for Malignancy
  • Symptomatic Kidney Stone
Exclusion criteria. Please refer to Urology instead if patient has:
  • Enlarged prostate
  • Isolated Microscopic Hematuria
  • Renal Masses suspicious for Malignancy
  • Symptomatic Kidney Stone
ROUTINE REFERRAL PROCESS
Referrals to this service can be submitted via:
  • Fax: Non-Connect Care users complete the referral form and fax it to the fax number listed on this profile.
  • Connect Care: Connect Care users use the Ambulatory Referral Order to CALGARY ZONE NEPHROLOGY CAT
Please note:
  • All referrals are to be directed to "CALGARY ZONE NEPHROLOGY CAT" for triaging. If the referring department is live on Connect Care an "Ambulatory Referral to Nephrology" with an "Internal" Referral Class is to be selected.
  • All referral entries will need to enter “CALGARY ZONE NEPHROLOGY CAT” into the “To Dept” of the referral order.
Includes:
  • All Alberta Kidney Care- South
  • Nephrology Kidney Stone Clinic(CGY SHC STONE CL)
  • And external nephrology administrative led clinics.
Detail specific location and/or provider if applicable in comments.
Referrals to this service can be submitted via:
  • Fax: Non-Connect Care users complete the referral form and fax it to the fax number listed on this profile.
  • Connect Care: Connect Care users use the Ambulatory Referral Order to CALGARY ZONE NEPHROLOGY CAT
Please note:
  • All referrals are to be directed to "CALGARY ZONE NEPHROLOGY CAT" for triaging. If the referring department is live on Connect Care an "Ambulatory Referral to Nephrology" with an "Internal" Referral Class is to be selected.
  • All referral entries will need to enter “CALGARY ZONE NEPHROLOGY CAT” into the “To Dept” of the referral order.
Includes:
  • All Alberta Kidney Care- South
  • Nephrology Kidney Stone Clinic(CGY SHC STONE CL)
  • And external nephrology administrative led clinics.
Detail specific location and/or provider if applicable in comments.
URGENT REFERRAL PROCESS
Indicate urgent need.
  • GFR less than 15 mls/min
  • drop in GFR> 10 mls/min over days to weeks
  • Hematuria and Proteinuria with ACR in nephrotic range.
  • Suspected vasculitis or autoimmune disease with hematuria and proteinuria.
Estimated Urgent Appt Wait time: Within 2 weeks.
Indicate urgent need.
  • GFR less than 15 mls/min
  • drop in GFR> 10 mls/min over days to weeks
  • Hematuria and Proteinuria with ACR in nephrotic range.
  • Suspected vasculitis or autoimmune disease with hematuria and proteinuria.
Estimated Urgent Appt Wait time: Within 2 weeks.
EMERGENCY REFERRAL PROCESS
All emergent calls can be routed to a nephrologist via Specialist Link. If referral appears emergent, nephrologist is notified and patient is sent to ER.
All emergent calls can be routed to a nephrologist via Specialist Link. If referral appears emergent, nephrologist is notified and patient is sent to ER.
COMMUNICATION PROCESS
  • Referral receipt to referring source within 3 days.
  • Wait list status update every 10 days.
ADDITIONAL SERVICE DETAILS
Any out of province referrals should send along specialist reports, recent laboratory results and biopsy results.
Any out of province referrals should send along specialist reports, recent laboratory results and biopsy results.
 
CLICK + TO VIEW REFERRAL GUIDELINES
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
Acute nephritis
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Two serial serum creatinine levels
 
Within 6 months

Random urine albumin to creatinine ratio
 
Within 6 months

Urinalysis
 
Within 6 months

KUB Ultrasound
 
Within 6 months

Chronic kidney disease due to traumatic loss of kidney
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Two serial serum creatinine levels
 
Within 6 months

Random urine albumin to creatinine ratio
 
Within 6 months

Urinalysis
 
Within 6 months

KUB Ultrasound
 
Within 6 months

Chronic kidney disease stage 4
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Two serial serum creatinine levels
 
Within 6 months

Random urine albumin to creatinine ratio
 
Within 6 months

Urinalysis
 
Within 6 months

KUB Ultrasound
 
Within 6 months

Chronic kidney disease stage 5
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Two serial serum creatinine levels
 
Within 6 months

Random urine albumin to creatinine ratio
 
Within 6 months

Urinalysis
 
Within 6 months

KUB Ultrasound
 
Within 6 months

Glomerular filtration rate declining with hematuria and albuminuria
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Two serial serum creatinine levels
 
Within 6 months

Random urine albumin to creatinine ratio
 
Within 6 months

Urinalysis
 
Within 6 months

KUB Ultrasound
 
Within 6 months

Glomerulonephritis
< 2 Weeks
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Two serial serum creatinine levels
 
Within 6 months

Random urine albumin to creatinine ratio
 
Within 6 months

Urinalysis
 
Within 6 months

KUB Ultrasound
 
Within 6 months

Persistent abnormal electrolytes
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Two serial serum creatinine levels
 
Within 6 months

Random urine albumin to creatinine ratio
 
Within 6 months

Urinalysis
 
Within 6 months

KUB Ultrasound
 
Within 6 months

Persistent albuminuria
< 3 Months
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Two serial serum creatinine levels
 
Within 6 months

Random urine albumin to creatinine ratio
 
Within 6 months

Urinalysis
 
Within 6 months

KUB Ultrasound
 
Within 6 months

Persistent hematuria
< 3 Months
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Two serial serum creatinine levels
 
Within 6 months

Random urine albumin to creatinine ratio
 
Within 6 months

Urinalysis
 
Within 6 months

KUB Ultrasound
 
Within 6 months

Rapid decline in glomerular filtration rate
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Two serial serum creatinine levels
 
Within 6 months

Random urine albumin to creatinine ratio
 
Within 6 months

Urinalysis
 
Within 6 months

KUB Ultrasound
 
Within 6 months

Recurrent kidney stone
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Two serial serum creatinine levels
 
Within 6 months

Random urine albumin to creatinine ratio
 
Within 6 months

Urinalysis
 
Within 6 months

KUB Ultrasound
 
Within 6 months

Unexplained decline in glomerular filtration rate greater than or equal to 5mL/min/1.73m2
< 3 Months
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Two serial serum creatinine levels
 
Within 6 months

Random urine albumin to creatinine ratio
 
Within 6 months

Urinalysis
 
Within 6 months

KUB Ultrasound
 
Within 6 months

Uremia
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Two serial serum creatinine levels
 
Within 6 months

Random urine albumin to creatinine ratio
 
Within 6 months

Urinalysis
 
Within 6 months

KUB Ultrasound
 
Within 6 months


The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

V6.5