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This healthcare service has 1 current healthcare service locations.
Community Extension Team - Addiction & Mental Health   at
Sheldon M. Chumir Health Centre
Specialty: Addiction and Mental Health
Connect Care Department: CGY SMCC AMH COMM EXTENSION
Estimated time to routine appointment: Within 2 weeks
Alberta Health Services - Calgary Zone
SERVICE DESCRIPTION
Mental Health Transition team that supports individuals with a diagnosis of a primary psychotic disorder or Mood disorder with a psychotic component. CET transitions them from inpatient Psychiatric Units to the community and bridges them until connected to a longer term mental health clinic.CET is a mental health transition team that works with individuals who have traditionally not connected to Mental Health follow-up due to a multitude of barriers.
  • referrals come from Hospital (typically inpatient Psychiatric Units). No community referrals accepted
  • need to have a diagnosis of a Primary psychotic disorder or Mood disorder with a psychotic component
  • CET will meet with them on the Unit prior to discharge and provide a bridge to a longer term mental health clinic
  • CET provides an intensive outreach support that works with individuals on a Community Treatment Order and manages medication
  • access to Psychiatry to manage medication while awaiting connection to Mental Health Clinic
Mental Health Transition team that supports individuals with a diagnosis of a primary psychotic disorder or Mood disorder with a psychotic component. CET transitions them from inpatient Psychiatric Units to the community and bridges them until connected to a longer term mental health clinic.CET is a mental health transition team that works with individuals who have traditionally not connected to Mental Health follow-up due to a multitude of barriers.
  • referrals come from Hospital (typically inpatient Psychiatric Units). No community referrals accepted
  • need to have a diagnosis of a Primary psychotic disorder or Mood disorder with a psychotic component
  • CET will meet with them on the Unit prior to discharge and provide a bridge to a longer term mental health clinic
  • CET provides an intensive outreach support that works with individuals on a Community Treatment Order and manages medication
  • access to Psychiatry to manage medication while awaiting connection to Mental Health Clinic
ELIGIBILITY REQUIREMENTS
  • Referrals need to come from hospital, no community referrals are accepted.
  • Patients need to have a Diagnosis of a Primary Psychotic Disorder or Mood Disorder with a psychotic component.
  • Patients need to have housing, be medically stable and able to transport independently.
Clients best served by CET are at a transition point in their mental health care, primarily from hospital to community outpatient services.  Short-term follow-up is the main focus of involvement in this program.
  • Referrals need to come from hospital, no community referrals are accepted.
  • Patients need to have a Diagnosis of a Primary Psychotic Disorder or Mood Disorder with a psychotic component.
  • Patients need to have housing, be medically stable and able to transport independently.
Clients best served by CET are at a transition point in their mental health care, primarily from hospital to community outpatient services.  Short-term follow-up is the main focus of involvement in this program.
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care. 
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Call the service using the contact information in this profile.
Referrals need to come from hospital, no community referrals are accepted.
All our referrals are generated by inpatient units and patients being seen in hospital.
All referrals to the Community Extension Team are reviewed and screened by Access Mental Health. 
The referrals can come from any professional designation as long as they know the patient and can speak to the risk assessment piece that is required when Access Mental Health does the screening form.
If an urgent referral is requested, contact Clinical Supervisor Fay Schneider - 403-828-8684.
Call the service using the contact information in this profile.
Referrals need to come from hospital, no community referrals are accepted.
All our referrals are generated by inpatient units and patients being seen in hospital.
All referrals to the Community Extension Team are reviewed and screened by Access Mental Health. 
The referrals can come from any professional designation as long as they know the patient and can speak to the risk assessment piece that is required when Access Mental Health does the screening form.
If an urgent referral is requested, contact Clinical Supervisor Fay Schneider - 403-828-8684.
REFERRAL PROCESS - FOR CONNECT CARE USERS
Send an Internal Referral using the Ambulatory Referral Order to Addiction and Mental Health, type CGY SMCC AMH COMM EXTENSION in the “To Department” section and complete order. 
Send an Internal Referral using the Ambulatory Referral Order to Addiction and Mental Health, type CGY SMCC AMH COMM EXTENSION in the “To Department” section and complete order. 
ADDITIONAL SERVICE DETAILS
CET is a transition team that supports individuals with a primary psychotic disorder or mood disorder with a psychotic disorder. CET connects with individuals in their community and provides intensive outreach support to bridge them. Referral source needs to have an understanding of risk factors ie. history of violence or aggression, weapons, drugs, animals, etc. of individual and roomates.
Referrals are prioritized based on client need, particularly when there is involvement of Community Treatment Order as part of the treatment plan.
CET referrals are typically picked up within 1-2 weeks.
CET is a transition team that supports individuals with a primary psychotic disorder or mood disorder with a psychotic disorder. CET connects with individuals in their community and provides intensive outreach support to bridge them. Referral source needs to have an understanding of risk factors ie. history of violence or aggression, weapons, drugs, animals, etc. of individual and roomates.
Referrals are prioritized based on client need, particularly when there is involvement of Community Treatment Order as part of the treatment plan.
CET referrals are typically picked up within 1-2 weeks.
COMMUNICATION PROCESS
  • Referral receipt to referring source within 14 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 14 days.
  • Appointment outcome to referral source within 14 days.
 
PHONE
403-943-1500 (Access Mental Health)
REFERRAL PHONE
403-943-1500
REFERRAL FAX
403-943-9044
REFERRAL FORM
Access Mental Health clinicians complete a standard screening process that includes documentation of relevant referral details on a screening form.

Referral form
Access Mental Health clinicians complete a standard screening process that includes documentation of relevant referral details on a screening form.

Referral form
CLICK + TO VIEW REFERRAL GUIDELINES
+-
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
+-
Assertive outreach in mental health care
Hospital discharge summaries
 
Within 1 month
Medication list
 
Within 1 month
Past medical history
 
Within 1 month
PATIENT APPOINTMENT INFORMATION
Email
Print
 
MISSED APPOINTMENT GUIDELINES
CET provides outreach services so we connect with the individuals in the community. If CET is unable to connect after a number of attempts, a letter is sent with instructions to contact CET within a 2 week period. If no response after that, CET would close the referral.
CET provides outreach services so we connect with the individuals in the community. If CET is unable to connect after a number of attempts, a letter is sent with instructions to contact CET within a 2 week period. If no response after that, CET would close the referral.
 
HOURS OF OPERATION
Monday: 8:00 am - 5:00 pm
Tuesday: 8:00 am - 5:00 pm
Wednesday: 8:00 am - 5:00 pm
Thursday: 8:00 am - 5:00 pm
Friday: 8:00 am - 5:00 pm
   
 
ADDRESS
1213 4 Street SW
Calgary Alberta
T2R 0X7
PATIENT APPOINTMENT INSTRUCTIONS
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English.
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English.
 
DIRECTIONS
Sheldon M. Chumir Health Centre is located in downtown Calgary at the intersection of 12 Avenue SW and 4 Street SW.
Sheldon M. Chumir Health Centre is located in downtown Calgary at the intersection of 12 Avenue SW and 4 Street SW.
 
PHONE
403-943-1500 (Access Mental Health)
 
PARKING INSTRUCTIONS
Rates apply 24 hours per day, and are in effect for all public parkers, including those with provincially  issued placards for persons with disabilities.
Rates apply 24 hours per day, and are in effect for all public parkers, including those with provincially  issued placards for persons with disabilities.
 
EMAIL
VIRTUAL APPOINTMENT INFORMATION
CET would be capable of providing virtual appointments when indicated.
CET would be capable of providing virtual appointments when indicated.
 
 
WHEELCHAIR ACCESSIBILITY
Yes

This facility is wheelchair accessible and has an elevator on site.


The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

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