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This healthcare service has 1 current healthcare service locations.
Outpatient Mental Health   at
Mother Rosalie Health Services Centre
Specialty: Addiction and Mental Health
Connect Care Department: EDM MCH AMH OUT PT
Estimated time to routine appointment: Within 1 month
Covenant Health
SERVICE DESCRIPTION
Outpatient group therapy.General group program - Provision of mental health groups including emotion regulation, cognitive behavioral therapy, stress management and relaxation, anxiety, etc.
Outpatient group therapy.General group program - Provision of mental health groups including emotion regulation, cognitive behavioral therapy, stress management and relaxation, anxiety, etc.
ELIGIBILITY REQUIREMENTS
Individuals referred to the program:
  • Must have a referring physician who is willing to follow individual through treatment, and must be easily accessible to the Outpatient Mental Health team as needed.
  • Are adults, age 18 and over.
  • Attend voluntarily, and are able to be followed on an outpatient basis.
  • Have a DSM-V psychiatric diagnosis.
  • Possess sufficient impulse control to interact in a group setting.
Individuals referred to the program:
  • Must have a referring physician who is willing to follow individual through treatment, and must be easily accessible to the Outpatient Mental Health team as needed.
  • Are adults, age 18 and over.
  • Attend voluntarily, and are able to be followed on an outpatient basis.
  • Have a DSM-V psychiatric diagnosis.
  • Possess sufficient impulse control to interact in a group setting.
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care. 
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Call the service for the General Group referral form/package.  Complete the referral form and fax it to the service using the contact information in this profile.
Call the service for the General Group referral form/package.  Complete the referral form and fax it to the service using the contact information in this profile.
REFERRAL PROCESS - FOR CONNECT CARE USERS
Send an Internal Referral using the Ambulatory Referral Order to Addiction and Mental Health, type EDM MCH AMH OUT PT in the “To Department” section and complete order. 
Send an Internal Referral using the Ambulatory Referral Order to Addiction and Mental Health, type EDM MCH AMH OUT PT in the “To Department” section and complete order. 
ADDITIONAL SERVICE DETAILS
Upon receipt of referral, the client willl be contacted, screemed and scheduled for an intake appointment, at which time a treatment plan for group therapty will be determined.
Following completion of the proposed treatment plan. A discharge summary is sent to the referring physician, at which time the patient‘s file is closed and he/she is discharged from the Outpatient Mental Health Program.
Upon receipt of referral, the client willl be contacted, screemed and scheduled for an intake appointment, at which time a treatment plan for group therapty will be determined.
Following completion of the proposed treatment plan. A discharge summary is sent to the referring physician, at which time the patient‘s file is closed and he/she is discharged from the Outpatient Mental Health Program.
COMMUNICATION PROCESS
  • Referral receipt to referring source within 7 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 14 days.
  • Appointment outcome to referral source within 30 days.
 
PHONE
780-735-2792 (Referral)
FAX
780-735-2549
REFERRAL FORM
Please contact Outpatient Mental Health for the General Group referral form/package.
Please contact Outpatient Mental Health for the General Group referral form/package.
LINKED SPECIALISTS
CLICK + TO VIEW REFERRAL GUIDELINES
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Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
+-
Group therapy
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
PATIENT APPOINTMENT INFORMATION
Email
Print
 
MISSED APPOINTMENT GUIDELINES
Patients are asked to give 48 hrs notice of cancellation. Three (3) attempts are made to contact patient within a one month period. If no contact, the referral is cancelled. 3 missed appointments and the referral is cancelled.
Patients are asked to give 48 hrs notice of cancellation. Three (3) attempts are made to contact patient within a one month period. If no contact, the referral is cancelled. 3 missed appointments and the referral is cancelled.
 
HOURS OF OPERATION
Monday: 8:15 am - 4:30 pm
Tuesday: 8:15 am - 4:30 pm
Wednesday: 8:15 am - 4:30 pm
Thursday: 8:15 am - 4:30 pm
Friday: 8:15 am - 4:30 pm
   
 
ADDRESS
Room 201
16930 87 Avenue
Edmonton Alberta
T5R 4H5
PATIENT APPOINTMENT INSTRUCTIONS
 
DIRECTIONS
Patients can report directly to Outpatient Mental Health on the 2nd floor of the Mother Rosalie Health Services Centre on the MCH campus.

Edmonton Transit bus stop located immediately outside the building on 87th Avenue.
Patients can report directly to Outpatient Mental Health on the 2nd floor of the Mother Rosalie Health Services Centre on the MCH campus.

Edmonton Transit bus stop located immediately outside the building on 87th Avenue.
 
PHONE
780-735-2792 (Referral)
 
PARKING INSTRUCTIONS
Paid parking is available directly across from Mother Rosalie Health Services Centre.
Paid parking is available directly across from Mother Rosalie Health Services Centre.
 
EMAIL
opmh@covenanthealth.ca
VIRTUAL APPOINTMENT INFORMATION
 
 
WHEELCHAIR ACCESSIBILITY
Yes

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

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V6.5