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This healthcare service has 1 current healthcare service locations.
Concussion Clinic   at
Foothills Medical Centre
Specialty: Physical Medicine and Rehabilitation
Connect Care Department: CGY FMC CONCUSSION CLINIC
Estimated time to routine appointment: Within 18 months
Alberta Health Services - Calgary Zone
SERVICE DESCRIPTION
A concussion clinic for those with persistent symptoms greater than 3 months and less than 24 months.This is a physical medicine and rehabilitation specialist service that offers assessment and recommendations for the care of people with a mild traumatic brain injury / concussion with persistent symptoms greater than 3 months who require rehabilitation. Typical concerns include memory and cognitive changes, speech changes, emotional changes, and physical sequelae.
A concussion clinic for those with persistent symptoms greater than 3 months and less than 24 months.This is a physical medicine and rehabilitation specialist service that offers assessment and recommendations for the care of people with a mild traumatic brain injury / concussion with persistent symptoms greater than 3 months who require rehabilitation. Typical concerns include memory and cognitive changes, speech changes, emotional changes, and physical sequelae.
ELIGIBILITY REQUIREMENTS
Adults (18 years or older) with a concussion experiencing persistent symptoms greater than 3 months and less than 24 months.

Concussion Exclusion Criteria:
  • Moderate to Severe brain injury (GCS less than 12, PTA > 24hrs)
  • Congenital/developmental disability e.g. cerebral palsy
  • Progressive diseases or processes e.g. Alzheimer's disease or other dementia, MS, Parkinson's disease, Huntington's disease
Patients under the age of 18 should be referred to the Alberta Children's Hospital - Neurosciences Program.
Adults (18 years or older) with a concussion experiencing persistent symptoms greater than 3 months and less than 24 months.

Concussion Exclusion Criteria:
  • Moderate to Severe brain injury (GCS less than 12, PTA > 24hrs)
  • Congenital/developmental disability e.g. cerebral palsy
  • Progressive diseases or processes e.g. Alzheimer's disease or other dementia, MS, Parkinson's disease, Huntington's disease
Patients under the age of 18 should be referred to the Alberta Children's Hospital - Neurosciences Program.
ROUTINE REFERRAL PROCESS
Referrals are accepted through the Physical Medicine and Rehabilitation Concussion Clinic by referral letter.
Please include: Date of injury, reason for referral and contact information must accompany the referral, in order to prevent any delays in processing the referral.

Patients under the age of 18 should be referred to the Alberta Children's Hospital - Neurosciences Program.

Please note the wait time is 16+ months.
For Connect Care Providers
Follow the steps below for sending a referral to The Concussion Clinic using Connect Care.

Ambulatory setting - Select "+Add Order" at the bottom left of the patient encounter. Type in “ref amb pmr” in the +Add Order" box and press enter.
Inpatient setting - Click External Orders Tab ->Under orders click + Search and type in "amb ref pmr" and client acceptà complete the remaining information.

  1. Select "Ambulatory Referral to Rehabilitation" and click Accept.
  2. Fill in the necessary fields in the Ambulatory Referral to Rehabilitation window.
    1. By Provider: Use referring provider's name or primary physician
    2. To Dept Spec: Keep as "Physical Medicine and Rehabilitation"
    3. To Dept: Enter CGY FMC Concussion Clinic
    4. To Provider: Leave blank
    5. Reason: Select most relevant diagnosis (e.g. Concussion)
    6. Priority: Select Routine, Semi Urgent, Urgent
    7. Type: Leave as "Consultation”
    8. Patient current status: select most appropriate (eg. Stable)
    9. Referred On Date: Enter the date you are submitting the referral
    10. Is the referral for a new problem: Always leave as yes.
    11. Comments: Enter any relevant info
  3. Accept & Sign the Order

 

Referrals are accepted through the Physical Medicine and Rehabilitation Concussion Clinic by referral letter.
Please include: Date of injury, reason for referral and contact information must accompany the referral, in order to prevent any delays in processing the referral.

Patients under the age of 18 should be referred to the Alberta Children's Hospital - Neurosciences Program.

Please note the wait time is 16+ months.
For Connect Care Providers
Follow the steps below for sending a referral to The Concussion Clinic using Connect Care.

Ambulatory setting - Select "+Add Order" at the bottom left of the patient encounter. Type in “ref amb pmr” in the +Add Order" box and press enter.
Inpatient setting - Click External Orders Tab ->Under orders click + Search and type in "amb ref pmr" and client acceptà complete the remaining information.

  1. Select "Ambulatory Referral to Rehabilitation" and click Accept.
  2. Fill in the necessary fields in the Ambulatory Referral to Rehabilitation window.
    1. By Provider: Use referring provider's name or primary physician
    2. To Dept Spec: Keep as "Physical Medicine and Rehabilitation"
    3. To Dept: Enter CGY FMC Concussion Clinic
    4. To Provider: Leave blank
    5. Reason: Select most relevant diagnosis (e.g. Concussion)
    6. Priority: Select Routine, Semi Urgent, Urgent
    7. Type: Leave as "Consultation”
    8. Patient current status: select most appropriate (eg. Stable)
    9. Referred On Date: Enter the date you are submitting the referral
    10. Is the referral for a new problem: Always leave as yes.
    11. Comments: Enter any relevant info
  3. Accept & Sign the Order

 

URGENT REFERRAL PROCESS
Please direct patients to the nearest Emergency Department or Urgent Care Facility.
Please direct patients to the nearest Emergency Department or Urgent Care Facility.
EMERGENCY REFERRAL PROCESS
For all emergencies, refer directly to Emergency Department.  
 
Acute injuries with concerns regarding neurologic status should be directed to the Emergency Department, Neurology, or Neurosurgery. 
For all emergencies, refer directly to Emergency Department.  
 
Acute injuries with concerns regarding neurologic status should be directed to the Emergency Department, Neurology, or Neurosurgery. 
ADDITIONAL SERVICE DETAILS
Please review the following recommendations, as some reasons for referral should be seen by other providers. We have listed some information to assist you with determining the most appropriate provider for your patient, based on the primary reason for referral;*The clinics that have been listed here is not exhaustive. It is your responsibility to investigate all services that may be available and that suit your needs. We do not endorse any of these services, it is meant for information only. *

Our service does not complete investigations to diagnose Chronic Traumatic Encephalopathy (CTE)
Please note the wait time is 16+ months.

Please review the following recommendations, as some reasons for referral should be seen by other providers. We have listed some information to assist you with determining the most appropriate provider for your patient, based on the primary reason for referral;*The clinics that have been listed here is not exhaustive. It is your responsibility to investigate all services that may be available and that suit your needs. We do not endorse any of these services, it is meant for information only. *

Our service does not complete investigations to diagnose Chronic Traumatic Encephalopathy (CTE)
Please note the wait time is 16+ months.

COMMUNICATION PROCESS
  • Referral receipt to referring source within 7 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 14 days.
  • Wait list status update every 90 days.
  • Appointment outcome to referral source within 30 days.
 
PHONE
403-944-4224
FAX
403-283-2526
REFERRAL PHONE
403-944-4224
REFERRAL FAX
403-283-2526
REFERRAL FORM
REFERRAL ADVICE
Specialist LINK
CLICK + TO VIEW REFERRAL GUIDELINES
+-
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
+-
Postconcussion syndrome
16 Months
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Completed Referral Form
 
N/A
Date of injury
 
N/A
Contact information must accompany the referral
 
N/A
Please note that the wait time is 16+ months
PATIENT APPOINTMENT INFORMATION
Email
Print
 
MISSED APPOINTMENT GUIDELINES
If you are unable to attend a scheduled appointment, please contact the clinic a minimum of 48 hours in advance to re-schedule.
If you are unable to attend a scheduled appointment, please contact the clinic a minimum of 48 hours in advance to re-schedule.
 
HOURS OF OPERATION
Monday: 8:00 am - 4:00 pm
Tuesday: 8:00 am - 4:00 pm
Wednesday: 8:00 am - 4:00 pm
Thursday: 8:00 am - 4:00 pm
Friday: 8:00 am - 4:00 pm
   
 
ADDRESS
Special Services Building - Main Floor
1403 29 Street NW
Calgary Alberta
T2N 2T9
PATIENT APPOINTMENT INSTRUCTIONS
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English.
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English.
 
DIRECTIONS
Located at the intersection of 16 Avenue NW and 29 Street NW

Foothills Medical Centre
Located at the intersection of 16 Avenue NW and 29 Street NW

Foothills Medical Centre
 
PHONE
403-944-4224
 
PARKING INSTRUCTIONS
Parking payment is due in advance. Any pay station can be used to pay for any lot. Pay stations are located in all parking areas and most building entrances. Parking pay stations accept coin and all major credit cards Accessible parkin gis available in all public parking lots and secondary surface lots. Parking rates apply 24 hours per day, and are in effect for all public parkers including those with provincially issued placards for persons with disabilities.
Parking payment is due in advance. Any pay station can be used to pay for any lot. Pay stations are located in all parking areas and most building entrances. Parking pay stations accept coin and all major credit cards Accessible parkin gis available in all public parking lots and secondary surface lots. Parking rates apply 24 hours per day, and are in effect for all public parkers including those with provincially issued placards for persons with disabilities.
 
EMAIL
VIRTUAL APPOINTMENT INFORMATION
As needed.
As needed.
 
 
WHEELCHAIR ACCESSIBILITY
Yes

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

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