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This healthcare service has 2 current healthcare service locations.
Outpatient Surgical Clinic- Anorectal   at
Southern Alberta Surgical Center
Specialty: General Surgery
Estimated time to routine appointment: Within 1 month
Alberta Health Services - Calgary Zone
SERVICE DESCRIPTION
Specialist care and surgery as required.Provides adult patients access to specialist care and surgery as needed for:
  • acute anorectal pain (but not severe enough to warrant an emergency general surgery consult from the ER)
  • typical anal outlet bleeding (bright red, on paper / into bowl, not mixed in stool)
  • recurrent or chronic anorectal suppuration (recurrent perianal / pilonidal abscesses in same location)
  • repeat visits to ER for anorectal problems
  • unusual or unexplained findings around the anus (e.g., suspicious anal mass)
Specialist care and surgery as required.Provides adult patients access to specialist care and surgery as needed for:
  • acute anorectal pain (but not severe enough to warrant an emergency general surgery consult from the ER)
  • typical anal outlet bleeding (bright red, on paper / into bowl, not mixed in stool)
  • recurrent or chronic anorectal suppuration (recurrent perianal / pilonidal abscesses in same location)
  • repeat visits to ER for anorectal problems
  • unusual or unexplained findings around the anus (e.g., suspicious anal mass)
ELIGIBILITY REQUIREMENTS
Patients with anorectal problems
Patients with anorectal problems
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care. 
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Complete the Anorectal Clinic Referral Form or detailed referral letter and fax it to the service using the contact information in this profile.
  • Visual anal inspection with digital rectal exam (if patient able to tolerate) MUST be performed or referral will be declined.
  • Detailed clinical information required.
Complete the Anorectal Clinic Referral Form or detailed referral letter and fax it to the service using the contact information in this profile.
  • Visual anal inspection with digital rectal exam (if patient able to tolerate) MUST be performed or referral will be declined.
  • Detailed clinical information required.
REFERRAL PROCESS - FOR CONNECT CARE USERS
An Outgoing Referral is required for this service.
Change the referral class to “Outgoing Referral” on the Ambulatory Order and complete order and sign.
Outgoing orders are not sent electronically and require processing in workqueue 5.
An Outgoing Referral is required for this service.
Change the referral class to “Outgoing Referral” on the Ambulatory Order and complete order and sign.
Outgoing orders are not sent electronically and require processing in workqueue 5.
ADDITIONAL SERVICE DETAILS
Fee for no show appointments
Fee for no show appointments
COMMUNICATION PROCESS
  • Referral receipt to referring source within 14 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 14 days.
  • Appointment outcome to referral source within 14 days.
 
FAX
403-800-7017
TOLL FREE PHONE
1-866-730-0343
REFERRAL PHONE
866-730-0343
REFERRAL FAX
403-800-7017
REFERRAL FORM
Please call clinic for current referral form or normal referral letter is also acceptable.
Please call clinic for current referral form or normal referral letter is also acceptable.
CLICK + TO VIEW REFERRAL GUIDELINES
+-
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
+-
Anal fissure
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
+-
Anal fissure and fistula
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
+-
Anorectal pain
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
+-
Colonoscopy
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
+-
Hemorrhoids
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
+-
Pelvic floor exercises
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
+-
Perianal abscess
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
+-
Pilonidal abscess
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
+-
Rectal bleeding
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
+-
Rectal mass
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
PATIENT APPOINTMENT INFORMATION
Email
Print
 
MISSED APPOINTMENT GUIDELINES
Due to high demand for this type of appointment, it is imperative that patients make every effort to attend their appointment. If unable to attend, they must provide 24 hours notice so that we can try to fill that appointment.

There is a fee for no show appointments.
Due to high demand for this type of appointment, it is imperative that patients make every effort to attend their appointment. If unable to attend, they must provide 24 hours notice so that we can try to fill that appointment.

There is a fee for no show appointments.
 
HOURS OF OPERATION
Monday: 8:00 am - 4:15 pm
Tuesday: 8:00 am - 4:15 pm
Wednesday: 8:00 am - 4:15 pm
Thursday: 8:00 am - 4:15 pm
Friday: 8:00 am - 4:15 pm
Description:
Closed statutory holidays
   
 
ADDRESS
Meadows Mile
8500 Blackfoot Trail SE
Calgary Alberta
T2J 7E1
PATIENT APPOINTMENT INSTRUCTIONS
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English.
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English.
 
DIRECTIONS
Clinic is located on the 2nd floor. Elevators available.
Clinic is located on the 2nd floor. Elevators available.
 
PHONE
TOLL FREE PHONE
1-866-730-0343
 
PARKING INSTRUCTIONS
Paid underground parking is available onsite
Paid underground parking is available onsite
 
EMAIL
VIRTUAL APPOINTMENT INFORMATION
 
PARKING MAP
There is currently no parking map available for this site.
There is currently no parking map available for this site.
 
WHEELCHAIR ACCESSIBILITY
N/A

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

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V6.5