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This healthcare service has 2 current healthcare service locations.
Endocrinology Clinic   at
Garneau Professional Centre
Specialty: Endocrinology
Connect Care Department: EDM GPB ENDOCRINOLOGY
Estimated time to routine appointment: Within 6 months
Alberta Health Services - Edmonton Zone
SERVICE DESCRIPTION
Provides care for people who have Endocrin issues.Consultation services provided by referral only.
Provides care for people who have Endocrin issues.Consultation services provided by referral only.
ELIGIBILITY REQUIREMENTS
  1. General Endocrinology
  2. Type 1 Diabetes, Type 2 Diabetes, and other forms of Diabetes
  3. Review of ongoing gender affirming hormone therapy. For gender affirming hormone therapy initiation- please refer to Gender Program at 780-407-7767 (fax)
  1. General Endocrinology
  2. Type 1 Diabetes, Type 2 Diabetes, and other forms of Diabetes
  3. Review of ongoing gender affirming hormone therapy. For gender affirming hormone therapy initiation- please refer to Gender Program at 780-407-7767 (fax)
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care. 
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Complete the referral form or letter and fax it to the service using the contact information in this profile.
Indicate on referral if urgent. Provide all relevant investigations (labs, imaging) and initial steps for management, and if advice was already sought.
Referrals from NWT accepted.
Complete the referral form or letter and fax it to the service using the contact information in this profile.
Indicate on referral if urgent. Provide all relevant investigations (labs, imaging) and initial steps for management, and if advice was already sought.
Referrals from NWT accepted.
REFERRAL PROCESS - FOR CONNECT CARE USERS
Send an Internal Referral using the Ambulatory Referral Order to Endocrinology, type EDM GPB ENDOCRINOLOGY in the “To Department” section and complete order. 
Send an Internal Referral using the Ambulatory Referral Order to Endocrinology, type EDM GPB ENDOCRINOLOGY in the “To Department” section and complete order. 
ADDITIONAL SERVICE DETAILS
Part time diabetes educator
Operating hours: M-F 800-1630
Part time diabetes educator
Operating hours: M-F 800-1630
COMMUNICATION PROCESS
  • Referral receipt to referring source within 7 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 14 days.
  • Appointment outcome to referral source within 14 days.
 
PHONE
780-250-4880
FAX
780-250-4881
REFERRAL FORM
AHS Referral form
Referral can also be made with a written referral letter.
AHS Referral form
Referral can also be made with a written referral letter.
REFERRAL ADVICE
CLICK + TO VIEW REFERRAL GUIDELINES
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
Diabetes mellitus associated with pancreatic disease
meds, #s, BMD, Ca, Cr
 
Within 6 months

List of meds inc previous trials, A1C, Ualb, lipid, Cr
 
Within 3 months

Disorder of adrenal gland
meds, #s, BMD, Ca, Cr
 
Within 6 months

List of meds inc previous trials, A1C, Ualb, lipid, Cr
 
Within 3 months

Disorder of parathyroid gland
meds, #s, BMD, Ca, Cr
 
Within 6 months

List of meds inc previous trials, A1C, Ualb, lipid, Cr
 
Within 3 months

Disorder of pituitary gland
meds, #s, BMD, Ca, Cr
 
Within 6 months

List of meds inc previous trials, A1C, Ualb, lipid, Cr
 
Within 3 months

Dyslipidemia
meds, #s, BMD, Ca, Cr
 
Within 6 months

List of meds inc previous trials, A1C, Ualb, lipid, Cr
 
Within 3 months

Hyperthyroidism
meds, #s, BMD, Ca, Cr
 
Within 6 months

List of meds inc previous trials, A1C, Ualb, lipid, Cr
 
Within 3 months

Hypothyroidism
meds, #s, BMD, Ca, Cr
 
Within 6 months

List of meds inc previous trials, A1C, Ualb, lipid, Cr
 
Within 3 months

Male hypogonadism
meds, #s, BMD, Ca, Cr
 
Within 6 months

List of meds inc previous trials, A1C, Ualb, lipid, Cr
 
Within 3 months

Maturity-onset diabetes of the young
meds, #s, BMD, Ca, Cr
 
Within 6 months

List of meds inc previous trials, A1C, Ualb, lipid, Cr
 
Within 3 months

Menopause
meds, #s, BMD, Ca, Cr
 
Within 6 months

List of meds inc previous trials, A1C, Ualb, lipid, Cr
 
Within 3 months

Osteoporosis
meds, #s, BMD, Ca, Cr
 
Within 6 months

List of meds inc previous trials, A1C, Ualb, lipid, Cr
 
Within 3 months

Paget's disease of bone
meds, #s, BMD, Ca, Cr
 
Within 6 months

List of meds inc previous trials, A1C, Ualb, lipid, Cr
 
Within 3 months

Polycystic ovary syndrome
meds, #s, BMD, Ca, Cr
 
Within 6 months

List of meds inc previous trials, A1C, Ualb, lipid, Cr
 
Within 3 months

Thyroid nodule
meds, #s, BMD, Ca, Cr
 
Within 6 months

List of meds inc previous trials, A1C, Ualb, lipid, Cr
 
Within 3 months

Type 1 diabetes mellitus
meds, #s, BMD, Ca, Cr
 
Within 6 months

List of meds inc previous trials, A1C, Ualb, lipid, Cr
 
Within 3 months

Type 2 diabetes mellitus
meds, #s, BMD, Ca, Cr
 
Within 6 months

List of meds inc previous trials, A1C, Ualb, lipid, Cr
 
Within 3 months
Urgent Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
Adrenal insufficiency
Ca, Alb, PTH, Cr
 
Within 1 month

TSH, FT3, FT4, TSH receptor antibody
 
Within 1 month
Patients in adrenal crisis should go to the nearest emergency department

Diabetes mellitus uncontrolled
Ca, Alb, PTH, Cr
 
Within 1 month

TSH, FT3, FT4, TSH receptor antibody
 
Within 1 month

Hypercalcemia
Ca, Alb, PTH, Cr
 
Within 1 month

TSH, FT3, FT4, TSH receptor antibody
 
Within 1 month
Severe

Hypoglycemia
Ca, Alb, PTH, Cr
 
Within 1 month

TSH, FT3, FT4, TSH receptor antibody
 
Within 1 month
Severe

Pheochromocytoma
Ca, Alb, PTH, Cr
 
Within 1 month

TSH, FT3, FT4, TSH receptor antibody
 
Within 1 month

Thyrotoxicosis
Ca, Alb, PTH, Cr
 
Within 1 month

TSH, FT3, FT4, TSH receptor antibody
 
Within 1 month

Moderate to severe thyrotoxicosis
 
Current
PATIENT APPOINTMENT INFORMATION
 
MISSED APPOINTMENT GUIDELINES
New patients have one week past missed appointment to reschedule, then referral is closed.
Existing patients have 2 no-shows then file is closed requiring re-referral.
New patients have one week past missed appointment to reschedule, then referral is closed.
Existing patients have 2 no-shows then file is closed requiring re-referral.
 
HOURS OF OPERATION
Monday: 8:00 am - 4:30 pm
Tuesday: 8:00 am - 4:30 pm
Wednesday: 8:00 am - 4:30 pm
Thursday: 8:00 am - 4:30 pm
Friday: 8:00 am - 4:30 pm
   
 
ADDRESS
Floor 2, Suite #201
11044 82 Avenue NW
Edmonton Alberta
T6G 0T2
PATIENT APPOINTMENT INSTRUCTIONS
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English.
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English.
 
DIRECTIONS
Second floor. To the right when exiting elevator
Bring Alberta Health care card, list of medications.
Second floor. To the right when exiting elevator
Bring Alberta Health care card, list of medications.
 
PHONE
780-250-4880
 
PARKING INSTRUCTIONS
Both surface (behind building) and underground parking available on site. Access is from westbound Whyte avenue.
Both surface (behind building) and underground parking available on site. Access is from westbound Whyte avenue.
 
VIRTUAL APPOINTMENT INFORMATION
Virtual appointments (tel/video) are offered for follow up visits. Initial assessments are conducted in person.
Virtual appointments (tel/video) are offered for follow up visits. Initial assessments are conducted in person.
 
 
WHEELCHAIR ACCESSIBILITY
Yes

Accessible entrance at both front and back doors, accessible washrooms located on the 2nd Floor, accessible parking available both underground and at rear of building.


The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

V6.5