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This healthcare service has 1 current healthcare service locations.
Carnat Centre Services   at
Sunridge Medical Gallery
Specialty: Addiction and Mental Health
Connect Care Department: CGY SMG AMH CARNAT CENTRE
Estimated time to routine appointment: Within 1 month
Alberta Health Services - Calgary Zone
SERVICE DESCRIPTION
Day treatment program offering recovery oriented, psychosocial rehabilitation to individuals experiencing severe and complex psychotic disorders, which may include co-occurring addiction.A day treatment program providing care to clients who have significantly impaired functioning requiring a higher degree and frequency of support than what a Level III Clinic can offer. These individuals have been determined to have the capacity to participate in skills based groups and have had a period of stabilization prior to referring. Program provides psychosocial rehabilitation utilizing a skills building approach. Services provided include:
  • time limited, goal focused, recovery-oriented psychosocial rehabilitation / skills training
  • clinical consultation, assessment, recommendations and follow up
  • group therapy
  • social skills instruction, modelling and feedback
  • community resource orientation, introduction, and connection to resources
  • recreational therapy assessments and intervention
  • life skills, communication and emotional awareness training
  • case management
  • medication management and education
  • Clozapine / Depot Clinic
  • peer support
  • Independent Living Support (ILS)
  • psychoeducation
  • occupational therapy assessments and intervention
  • psychiatric consultation and treatment
  • family support and education
Day treatment program offering recovery oriented, psychosocial rehabilitation to individuals experiencing severe and complex psychotic disorders, which may include co-occurring addiction.A day treatment program providing care to clients who have significantly impaired functioning requiring a higher degree and frequency of support than what a Level III Clinic can offer. These individuals have been determined to have the capacity to participate in skills based groups and have had a period of stabilization prior to referring. Program provides psychosocial rehabilitation utilizing a skills building approach. Services provided include:
  • time limited, goal focused, recovery-oriented psychosocial rehabilitation / skills training
  • clinical consultation, assessment, recommendations and follow up
  • group therapy
  • social skills instruction, modelling and feedback
  • community resource orientation, introduction, and connection to resources
  • recreational therapy assessments and intervention
  • life skills, communication and emotional awareness training
  • case management
  • medication management and education
  • Clozapine / Depot Clinic
  • peer support
  • Independent Living Support (ILS)
  • psychoeducation
  • occupational therapy assessments and intervention
  • psychiatric consultation and treatment
  • family support and education
ELIGIBILITY REQUIREMENTS
  • Primary diagnosis of psychosis.
  • 18+ years of age; AND
  • Functionally able to participate in daytime outpatient service; AND
  • Has capacity for rehabilitation, however, they need not be immediately ready to engage in rehabilitative programming
  • LOCUS score of 4 or greater
  • Primary diagnosis of psychosis.
  • 18+ years of age; AND
  • Functionally able to participate in daytime outpatient service; AND
  • Has capacity for rehabilitation, however, they need not be immediately ready to engage in rehabilitative programming
  • LOCUS score of 4 or greater
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care. 
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Contact Access Mental Health at 1-844-943-1500.
Contact Access Mental Health at 1-844-943-1500.
REFERRAL PROCESS - FOR CONNECT CARE USERS
Send an Internal Referral using the Ambulatory Referral Order to Addiction and Mental Health, type CGY SMG AMH CARNAT CENTRE in the “To Department” section and complete order.
Send an Internal Referral using the Ambulatory Referral Order to Addiction and Mental Health, type CGY SMG AMH CARNAT CENTRE in the “To Department” section and complete order.
COMMUNICATION PROCESS
  • Referral receipt to referring source within 7 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 14 days.
  • Appointment outcome to referral source within 30 days.
 
PHONE
403-943-1500 Access Mental Health Intake
403-944-9800 Carnat Centre Reception
REFERRAL FAX
403-944-9850
REFERRAL FORM
Internal to AHS: Connect Care Smartphrase .CZAMHTRANSFER in a note on Connect Care

External to AHS: Access Mental Health Screening tool
Internal to AHS: Connect Care Smartphrase .CZAMHTRANSFER in a note on Connect Care

External to AHS: Access Mental Health Screening tool
CLICK + TO VIEW REFERRAL GUIDELINES
+-
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
+-
Relative - psychotic illness
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
+-
Schizophrenia
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
PATIENT APPOINTMENT INFORMATION
Email
Print
 
MISSED APPOINTMENT GUIDELINES
If you are unable to attend a scheduled appointment, please contact the clinic a minimum of 48 hours in advance.
If you are unable to attend a scheduled appointment, please contact the clinic a minimum of 48 hours in advance.
 
HOURS OF OPERATION
Monday: 8:00 am - 4:00 pm
Tuesday: 8:00 am - 4:00 pm
Wednesday: 8:00 am - 4:00 pm
Thursday: 8:00 am - 4:00 pm
Friday: 8:00 am - 4:00 pm
   
 
ADDRESS
CARNAT Centre, Room 300, 3 floor The Sunridge Medical Gallery is accessible from the exterior of Sunridge Mall Only. The entrance is on the upper level of the Alberta Health Services Building (attached to the mall) on the North Side.
2580 32 Street NE
Calgary Alberta
T1Y 7M8
PATIENT APPOINTMENT INSTRUCTIONS
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English.
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English.
 
DIRECTIONS
Follow 36 St NE S and 32 Ave NE W to Sunridge Blvd NE. Use northwest entrance of Sunridge Mall.
The Sunridge Medical Gallery is accessible from the exterior of the mall only. The entrance on the north-east side of the building above Addition Elle and opposite Chuck E. Cheese's
Follow 36 St NE S and 32 Ave NE W to Sunridge Blvd NE. Use northwest entrance of Sunridge Mall.
The Sunridge Medical Gallery is accessible from the exterior of the mall only. The entrance on the north-east side of the building above Addition Elle and opposite Chuck E. Cheese's
 
PHONE
403-943-1500 Access Mental Health Intake
403-944-9800 Carnat Centre Reception
 
PARKING INSTRUCTIONS
Surface Lot parking is available.
Surface Lot parking is available.
 
EMAIL
VIRTUAL APPOINTMENT INFORMATION
 
PARKING MAP
There is currently no parking map available for this site
There is currently no parking map available for this site
 
WHEELCHAIR ACCESSIBILITY
Yes

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

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