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This healthcare service has 1 current healthcare service locations.
Adult Tropical Infectious Diseases Clinic   at
University of Calgary - Health Sciences Centre
Specialty: Infectious Diseases
Connect Care Department: CGY FMC TROPICAL DISEASES CL
Estimated time to routine appointment: Within 3 months
Alberta Health Services - Calgary Zone
SERVICE DESCRIPTION
Specializes in the diagnosis and management of tropical infectious diseases.This clinic accepts referrals for patients with a variety of tropical infectious diseases diagnosis acquired through travel or immigration.

It is not an urgent assessment clinic.

Acute, undifferentiated fever in the returning traveler is considered a medical emergency and should be referred to urgent care or emergency department for acute management.
Specializes in the diagnosis and management of tropical infectious diseases.This clinic accepts referrals for patients with a variety of tropical infectious diseases diagnosis acquired through travel or immigration.

It is not an urgent assessment clinic.

Acute, undifferentiated fever in the returning traveler is considered a medical emergency and should be referred to urgent care or emergency department for acute management.
ELIGIBILITY REQUIREMENTS
Patients must be 18 year of age or older. 
Please refer pediatric patients to the Pediatric Tropical Medicine Clinic located at Alberta Children’s Hospital
Non-urgent referrals regarding general infectious disease conditions not specifically related to travel or immigration should be directed to Adult General Infectious Diseases Clinic 
Referrals regarding HIV infection should be directed to the Southern Alberta Clinic for HIV Care.
Referrals regarding sexually transmitted infections should be directed to the Sexually Transmitted Infections Clinic
Referrals regarding cystic fibrosis should be directed to the Adult Cystic Fibrosis Program
Patients must be 18 year of age or older. 
Please refer pediatric patients to the Pediatric Tropical Medicine Clinic located at Alberta Children’s Hospital
Non-urgent referrals regarding general infectious disease conditions not specifically related to travel or immigration should be directed to Adult General Infectious Diseases Clinic 
Referrals regarding HIV infection should be directed to the Southern Alberta Clinic for HIV Care.
Referrals regarding sexually transmitted infections should be directed to the Sexually Transmitted Infections Clinic
Referrals regarding cystic fibrosis should be directed to the Adult Cystic Fibrosis Program
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care. 
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Complete the referral form or referral letter and fax it to the service using the contact information in this profile.
Please include the following information:
  • Patient’s name, date of birth, health care number, address and best phone number(s) where patient can be reached.
  • Referring physician’s name, Practice ID and clinic contact information.
  • Please include all investigations required as indicated in referral guidelines field below.
Complete the referral form or referral letter and fax it to the service using the contact information in this profile.
Please include the following information:
  • Patient’s name, date of birth, health care number, address and best phone number(s) where patient can be reached.
  • Referring physician’s name, Practice ID and clinic contact information.
  • Please include all investigations required as indicated in referral guidelines field below.
REFERRAL PROCESS - FOR CONNECT CARE USERS
Send an Internal Referral using the Ambulatory Referral Order to Infectious Diseases, enter CGY FMC TROPICAL DISEASES CL in the “To Department” section and complete order.  
Please include all investigations required as indicated in referral guidelines field below.
Send an Internal Referral using the Ambulatory Referral Order to Infectious Diseases, enter CGY FMC TROPICAL DISEASES CL in the “To Department” section and complete order.  
Please include all investigations required as indicated in referral guidelines field below.
ADDITIONAL SERVICE DETAILS
New referrals will be triaged by a tropical infectious diseases specialist within 5 business days and an appointment date will be offered to the patient within 10 business days.
Wait time for most new referrals to this clinic is 2-6 weeks.
New referrals will be triaged by a tropical infectious diseases specialist within 5 business days and an appointment date will be offered to the patient within 10 business days.
Wait time for most new referrals to this clinic is 2-6 weeks.
COMMUNICATION PROCESS
  • Referral receipt to referring source within 5 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 10 days.
  • Appointment outcome to referral source within 10 days.
 
PHONE
403-210-6614
FAX
403-210-9149
REFERRAL FAX
403-210-9149
REFERRAL FORM
No specific referral form is required for this clinic.  The general AHS referral form is adequate as is dictated or written letters from referring physicians

AHS Referral Form
No specific referral form is required for this clinic.  The general AHS referral form is adequate as is dictated or written letters from referring physicians

AHS Referral Form
CLICK + TO VIEW REFERRAL GUIDELINES
+-
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
+-
Infectious disease
Past medical history
 
Within 1 month
Medication List (dose, frequency, route)
 
Current
Countries and date(s) of travel. Please be specific. Region/continent is not adequate.
 
Relevant
Country of birth. Include the date of immigration to Canada if patient was not born in Canada.
 
Relevant
Include copies of any prior investigations related to the reason for referral.
 
Relevant
Interpreter requirements. If a patient does require an interpreter, please state which language is required. Language Line is used in this clinic.
 
Current
All referral letters should include these investigations, supporting reports and required information.
PATIENT APPOINTMENT INFORMATION
Email
Print
 
MISSED APPOINTMENT GUIDELINES
Patients unable to attend their scheduled appointment should contact the Adult Tropical Infectious Diseases Clinic directly a minimum of 48 hours prior to the appointment to cancel or re-book to an alternate date. If a patient does not attend their scheduled appointment on two consecutive occasions, no further attempts will be made to re-schedule.
Patients unable to attend their scheduled appointment should contact the Adult Tropical Infectious Diseases Clinic directly a minimum of 48 hours prior to the appointment to cancel or re-book to an alternate date. If a patient does not attend their scheduled appointment on two consecutive occasions, no further attempts will be made to re-schedule.
 
HOURS OF OPERATION
Monday: 8:00 am - 4:00 pm
Tuesday: 8:00 am - 4:00 pm
Wednesday: 8:00 am - 4:00 pm
Thursday: 8:00 am - 4:00 pm
Friday: 8:00 am - 4:00 pm
   
 
ADDRESS
Area 6B
3330 Hospital Drive NW
Calgary Alberta
T2N 4N1
PATIENT APPOINTMENT INSTRUCTIONS
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English.
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English.
 
DIRECTIONS
Located at the intersection of 16 Avenue NW and 29 Street NW.

Transit:
Public transportation is available to this facility.
Located at the intersection of 16 Avenue NW and 29 Street NW.

Transit:
Public transportation is available to this facility.
 
PHONE
403-210-6614
 
PARKING INSTRUCTIONS
Parking payment due in advance. Any pay station can be used to pay for any lot.
Pay stations are located in all parking areas and most building entrances.
Parking pay stations accept coin and all major credit cards. Accessible parking is available in all public parking lots and secondary surface lots.
Parking rates apply 24 hours per day, and are in effect for all public parkers including those with provincially issued placards for persons with disabilities.
Parking payment due in advance. Any pay station can be used to pay for any lot.
Pay stations are located in all parking areas and most building entrances.
Parking pay stations accept coin and all major credit cards. Accessible parking is available in all public parking lots and secondary surface lots.
Parking rates apply 24 hours per day, and are in effect for all public parkers including those with provincially issued placards for persons with disabilities.
 
EMAIL
VIRTUAL APPOINTMENT INFORMATION
Not applicable
Not applicable
 
PARKING MAP
 
WHEELCHAIR ACCESSIBILITY
Yes

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

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