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This healthcare service has 4 current healthcare service locations.
General Internal Medicine Clinic   at
Kaye Edmonton Clinic
Specialty: General Internal Medicine
Connect Care Department: EDM UAH KEC GIM
Estimated time to routine appointment: Not Available
Alberta Health Services - Edmonton Zone
SERVICE DESCRIPTION
General Internal Medicine Clinic services provided by Internal Medicine specialists.Clinic may include assessment, investigations, diagnosis, treatment and follow up care for patients.

Service provides assisstance with:
  • unexplained weight loss
  • syncope
  • shortness of breath
  • pneumonia
  • non cardiac chest pain
  • hypertension
  • electrolyte imbalance
  • anemia
  • dizziness
  • urgent referrals
General Internal Medicine Clinic services provided by Internal Medicine specialists.Clinic may include assessment, investigations, diagnosis, treatment and follow up care for patients.

Service provides assisstance with:
  • unexplained weight loss
  • syncope
  • shortness of breath
  • pneumonia
  • non cardiac chest pain
  • hypertension
  • electrolyte imbalance
  • anemia
  • dizziness
  • urgent referrals
ELIGIBILITY REQUIREMENTS
Referrals are for patients 18 years of age or older.
Referrals are for patients 18 years of age or older.
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care. 
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Complete the referral form and fax it to the service using the contact information on this profile.
Complete the referral form and fax it to the service using the contact information on this profile.
REFERRAL PROCESS - FOR CONNECT CARE USERS
Send an Internal Referral using the Ambulatory Referral Order to General Internal Medicine, type EDM UAH KEC GIM in the “To Department” section and complete order.
Send an Internal Referral using the Ambulatory Referral Order to General Internal Medicine, type EDM UAH KEC GIM in the “To Department” section and complete order.
ADDITIONAL SERVICE DETAILS
  • Urgent Referrals to be sent to the Urgent Access Clinic 780.492.7277.
  • For advice please contact the on call General Internal physician at 780.407.8822. 
  • Urgent Referrals to be sent to the Urgent Access Clinic 780.492.7277.
  • For advice please contact the on call General Internal physician at 780.407.8822. 
COMMUNICATION PROCESS
  • Referral receipt to referring source within 7 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 14 days.
  • Wait list status update every 90 days.
  • Appointment outcome to referral source within 30 days.
 
PHONE
780-492-1970
FAX
780-492-7277
REFERRAL FAX
780-492-7277
REFERRAL FORM
REFERRAL ADVICE
Connect MD
CLICK + TO VIEW REFERRAL GUIDELINES
+-
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
+-
24 hr blood pressure monitoring
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
+-
Clinical immunology/allergy
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
+-
Complication of systemic hypertensive disorder
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Antihypertensive medications
 
Current
Creatinine
 
Current
Electrocardiographic monitoring
 
Current
Electrolytes measurement
 
Current
End organ damage due to hypertension
 
Current
Patient referral
 
Patient Referral Form REQUIRED
Recent history of hypertension
 
Current
Urinalysis
 
Current
Suspected or Known End Organ damage from Hypertension
Heart Failure, LVH, CAD/Angina, Retinopathy, Stroke/TIA, Renal Failure and Proteinuria.
+-
Dizziness
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
+-
Drug intolerance
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Antihypertensive medications
 
Current
Patient referral
 
Patient Referral Form REQUIRED
Recent history of hypertension
 
Current
Relevant Investigations
 
Current
+-
Dyslipidemia
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Complete blood count
 
Current
Lipid panel
 
Current
Patient referral
 
Patient Referral Form REQUIRED
+-
Electrolyte imbalance
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
+-
General internal medicine service
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
+-
Hypertensive disorder, systemic arterial
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Antihypertensive medications
 
Current
Patient referral
 
Patient Referral Form REQUIRED
Patient under 40 years of age
 
Current
Recent history of hypertension
 
Current
Relevant Investigations
 
Current
Hypertension in a person under 40 years of age
+-
Non-cardiac chest pain
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
+-
Poor hypertension control
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Antihypertensive medications - at least 3 medications
 
Current
History of Uncontrolled Hypertension
 
Current
Patient referral
 
Patient Referral Form REQUIRED
Relevant Investigations
 
Current
Uncontrolled Hypertension despite the use of 3 Hypertensive medications.
+-
Referral for 24 hour blood pressure recording
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Antihypertensive medications
 
Within 1 month
Patient referral
 
Patient Referral Form REQUIRED
Recent history of hypertension
 
Within 1 month
Relevant Investigations
 
Within 1 month
Indications include initial diagnosis of Hypertension, Labile Blood Pressure, Suspected White Coat or Masked effect, Orthostatic Hypertension or Autonomic Neuropathy.
+-
Secondary hypertension
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Antihypertensive medications
 
Current
Creatinine
 
Current
Electrocardiographic monitoring
 
Current
Electrolytes measurement
 
Current
Patient referral
 
Patient Referral Form REQUIRED
Recent history of hypertension
 
Current
Urinalysis
 
Current
Suspected Secondary Causes for Hypertension
Hyperaldosteronism, Renovascular Hypertension, Pheochromocytoma, Cushing's Syndrome
+-
Shortness of breath
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
+-
Syncope
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
+-
Unexplained weight loss
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
+-
Urgent Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
+-
Anemia
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
A list of physician referrals by reason for referral in last year
 
Within 12 months
Referral Form
 
Complete Form Required
Complete blood count
 
Current from ED
Previous diagnosis
 
Current from ED
Recent episode
 
Current from ED
+-
Dizziness
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
A list of physician referrals by reason for referral in last year
 
Within 12 months
Referral Form
 
Complete Form Required
Electrocardiographic monitoring
 
Current from ED
Previous diagnosis
 
Current from ED
+-
Electrolyte imbalance
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
A list of physician referrals by reason for referral in last year
 
Within 12 months
Referral Form
 
Complete Form Required
Electrolytes measurement
 
Current from ED
Previous diagnosis
 
Current from ED
+-
Hypertensive emergency
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
A list of physician referrals by reason for referral in last year
 
Within 12 months
Referral Form
 
Complete Form Required
Antihypertensive medications
 
Current from ED
Recent history of hypertension
 
Current from ED
Relevant Investigations
 
Current from ED
Stabilize in the ED before Referral
 
Current from ED
Severe blood pressure elevation WITH symptoms and/or progressive end organ damage ie. encephalopathy, retinopathy, angina,pulmonary edema, acute renal failure
+-
Hypertensive urgency
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
A list of physician referrals by reason for referral in last year
 
Within 12 months
Referral Form
 
Complete Form Required
Antihypertensive medications
 
Current from ED
Recent history of hypertension
 
Current from ED
Relevant Investigations
 
Current from ED
Stabilize in the ED before Referral
 
Current from ED
BP > 180/110 WITHOUT signs/symptoms
+-
Non-cardiac chest pain
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
A list of physician referrals by reason for referral in last year
 
Within 12 months
Referral Form
 
Complete Form Required
Chest X-ray
 
Current from ED
Electrocardiographic monitoring
 
Current from ED
Previous diagnosis
 
Current from ED
+-
Pneumonia
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
A list of physician referrals by reason for referral in last year
 
Within 12 months
Referral Form
 
Complete Form Required
Chest X-ray
 
Current from ED
Complete blood count
 
Current from ED
Previous diagnosis
 
Current from ED
+-
Shortness of breath
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
A list of physician referrals by reason for referral in last year
 
Within 12 months
Referral Form
 
Complete Form Required
Blood gases, arterial measurement
 
Current from ED
Chest X-ray
 
Current from ED
Previous diagnosis
 
Current from ED
+-
Syncope
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
A list of physician referrals by reason for referral in last year
 
Within 12 months
Referral Form
 
Complete Form Required
Complete blood count
 
Current from ED
Electrocardiographic monitoring
 
Current from ED
Previous diagnosis
 
Current from ED
Sudden onset
 
Current from ED
+-
Unexplained weight loss
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
A list of physician referrals by reason for referral in last year
 
Within 12 months
Referral Form
 
Complete Form Required
Previous diagnosis
 
Current from ED
+-
Urinary tract infectious disease
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
A list of physician referrals by reason for referral in last year
 
Within 12 months
Referral Form
 
Complete Form Required
Complete blood count
 
Current from ED
Previous diagnosis
 
Current from ED
Urinalysis
 
Current from ED
Urine C&S
 
Current from ED
+-
Emergent Reason for Referral
Additional Details
+-
Hypertensive emergency
Severe blood pressure elevation WITH symptoms and/or progressive end organ damage ie. encephalopathy, retinopathy, angina,pulmonary edema, acute renal failure   SEND TO ED for Stabilization.
+-
Hypertensive urgency
BP > 180/110 WITHOUT signs/symptoms  Send to ED for stabilization
PATIENT APPOINTMENT INFORMATION
Email
Print
 
MISSED APPOINTMENT GUIDELINES
We encourage patients to attend appointments to ensure they are receiving the care and support that they need.
 
If you are unable to attend a scheduled appointment, please contact the clinic a minimum of 48 hours in advance to re-schedule.
 
Patients who miss multiple appointments without notifying the clinic, may require a new referral.
We encourage patients to attend appointments to ensure they are receiving the care and support that they need.
 
If you are unable to attend a scheduled appointment, please contact the clinic a minimum of 48 hours in advance to re-schedule.
 
Patients who miss multiple appointments without notifying the clinic, may require a new referral.
 
HOURS OF OPERATION
Monday: 8:00 am - 4:15 pm
Tuesday: 8:00 am - 4:15 pm
Wednesday: 8:00 am - 4:15 pm
Thursday: 8:00 am - 4:15 pm
Friday: 8:00 am - 4:15 pm
   
 
ADDRESS
Level 3, 3D
11400 University Avenue NW
Edmonton Alberta
T6G 1Z1
PATIENT APPOINTMENT INSTRUCTIONS
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
 
DIRECTIONS
Bus stops at 114 Street NW
LRT station is located NE of the Kaye Edmonton Clinic along 114 Street NW
If you are calling for directions, please contact 780-407-5346.
Bus stops at 114 Street NW
LRT station is located NE of the Kaye Edmonton Clinic along 114 Street NW
If you are calling for directions, please contact 780-407-5346.
 
PHONE
780-492-1970
 
PARKING INSTRUCTIONS
Rates apply 24 hours per day, and are in effect for all public parkers, including those with provincially issued placards for persons with disabilities. Public parking is GST exempt.

Pay by Plate machines accept Canadian coins or credit card (Visa, MasterCard, American Express). Maximum 28 Canadian coins per transaction, no pennies. Machines provide no change.

Pay on Foot machines accept Canadian coins and bills, or credit card (Visa, MasterCard, American Express). These machines will provide change.
Parking Office accepts payment by cash, credit card, debit or cheque.

Rates apply 24 hours per day, and are in effect for all public parkers, including those with provincially issued placards for persons with disabilities. Public parking is GST exempt.

Pay by Plate machines accept Canadian coins or credit card (Visa, MasterCard, American Express). Maximum 28 Canadian coins per transaction, no pennies. Machines provide no change.

Pay on Foot machines accept Canadian coins and bills, or credit card (Visa, MasterCard, American Express). These machines will provide change.
Parking Office accepts payment by cash, credit card, debit or cheque.

 
EMAIL
VIRTUAL APPOINTMENT INFORMATION
Based on medical condition and when appropriate, virtual appointments are available.
Based on medical condition and when appropriate, virtual appointments are available.
 
 
WHEELCHAIR ACCESSIBILITY
Yes

Barrier-free parking available in parkade located on west side of Kaye Edmonton Clinic.


The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

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