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Hematology Clinic   at
Kaye Edmonton Clinic
Specialty: Hematology
Connect Care Department: EDM UAH KEC HEMATOLOGY
Estimated time to routine appointment: Not Available
Alberta Health Services - Edmonton Zone
SERVICE DESCRIPTION
The Hematology Clinic addresses blood disorders and related conditions.The Division of Hematology provides full service care for patients with malignant and non-malignant hematologic disorders. This includes inpatient and outpatient chemotherapy and procedures at the University of Alberta site.

This service provides:
  • comprehensive diagnostic, assessment, treatment and follow-up care/services for hematology;
  • prescribing treatment services: IV infusions, iron infusions, phlebotomies, gamma infusions, albumin infusions, and blood transfusions;
  • patient education
The Hematology Clinic addresses blood disorders and related conditions.The Division of Hematology provides full service care for patients with malignant and non-malignant hematologic disorders. This includes inpatient and outpatient chemotherapy and procedures at the University of Alberta site.

This service provides:
  • comprehensive diagnostic, assessment, treatment and follow-up care/services for hematology;
  • prescribing treatment services: IV infusions, iron infusions, phlebotomies, gamma infusions, albumin infusions, and blood transfusions;
  • patient education
ELIGIBILITY REQUIREMENTS
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care. 
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Complete the referral form and fax it to the service using the contact information in this profile.
Complete the referral form and fax it to the service using the contact information in this profile.
REFERRAL PROCESS - FOR CONNECT CARE USERS
Send an Internal Referral using the Ambulatory Referral Order to Hematology, type EDM UAH KEC HEMATOLOGY in the “To Department” section and complete order. 
Send an Internal Referral using the Ambulatory Referral Order to Hematology, type EDM UAH KEC HEMATOLOGY in the “To Department” section and complete order. 
ADDITIONAL SERVICE DETAILS
1. Patients bleeding with Known Blood Disorders fax referral to Northern Alberta Rare Blood Disorder Program at 780 407 2605 Monday to Friday 0800 - 1600

2. Patient with Neutropenia as the result of Lymphoma or Myeloma contact Cross Cancer Institute Nursing Triage at 780 432 8919  Monday to Friday 0800 - 1600.  Pl ease call the oncologist on call after hours at 780 432 8771.

3. Patients with rapidly enlarging Lymphadenopathy - Refer to Surgery or Interventional Radiology.

4. Thrombus as the result of Cancer fax referral to the Cancer Associated Thrombosis clinic (CAT) 780 407 2680.

5. Pregnant patients with Thrombosis and Bleeding Disorders are to be referred to Obstetric Medicine at RAH fax number 780 735 5313. Please see Obstetric Medicine ARD Profile.
1. Patients bleeding with Known Blood Disorders fax referral to Northern Alberta Rare Blood Disorder Program at 780 407 2605 Monday to Friday 0800 - 1600

2. Patient with Neutropenia as the result of Lymphoma or Myeloma contact Cross Cancer Institute Nursing Triage at 780 432 8919  Monday to Friday 0800 - 1600.  Pl ease call the oncologist on call after hours at 780 432 8771.

3. Patients with rapidly enlarging Lymphadenopathy - Refer to Surgery or Interventional Radiology.

4. Thrombus as the result of Cancer fax referral to the Cancer Associated Thrombosis clinic (CAT) 780 407 2680.

5. Pregnant patients with Thrombosis and Bleeding Disorders are to be referred to Obstetric Medicine at RAH fax number 780 735 5313. Please see Obstetric Medicine ARD Profile.
COMMUNICATION PROCESS
  • Referral receipt to referring source within 2 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 5 days.
  • Appointment outcome to referral source within 20 days.
 
PHONE
780-407-5346
FAX
780-407-2680
REFERRAL FORM
Professional Referral Required.
Connect Care Referral Form
Professional Referral Required.
Connect Care Referral Form
REFERRAL ADVICE
Connect MD
CLICK + TO VIEW REFERRAL GUIDELINES
+-
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
+-
Anemia
Past medical history
 
Within 1 month
Medication List (dose, frequency, route)
 
Within 1 month
Patient referral
 
Physician Referral Letter
Complete blood count
 
Other (Refer to ED)
Symptomatic
 
Other (For Transfusion)
Symptomatic Anemia needing immediate RBC Transfusion
+-
Blood coagulation disorder
Past medical history
 
Within 1 month
Medication List (dose, frequency, route)
 
Within 1 month
Patient referral
 
Physician Referral Letter
Blood coagulation panel
 
Within 1 month
Complete blood count
 
Within 1 month
Monday to Friday 0800 -1600 Refer to Northern Alberta Rare Blood Disorder Program by fax  780 407 2605.
+-
Deep venous thrombosis
Past medical history
 
Within 1 month
Medication List (dose, frequency, route)
 
Within 1 month
Patient referral
 
Physician Referral Letter
Complete blood count
 
Other (Refer to ED)
Symptomatic
 
Other (Refer to ED)
Acute Symptoms Refer to ED
+-
Eosinophil count raised
Past medical history
 
Within 1 month
Medication List (dose, frequency, route)
 
Within 1 month
Patient referral
 
Physician Referral Letter
Complete blood count
 
Other (at least 2 separate readings 2-4 weeks apart)
+-
Ferritin level
Past medical history
 
Within 1 month
Medication List (dose, frequency, route)
 
Within 1 month
Patient referral
 
Physician Referral Letter
Iron saturation
 
Within 1 month
+-
Hemochromatosis
Past medical history
 
Within 1 month
Medication List (dose, frequency, route)
 
Within 1 month
Patient referral
 
Physician Referral Letter
Hemochromatosis gene screening test
 
Within 1 month
Iron saturation
 
Other (to above normal findings on 2 separate readings 1 month apart)
+-
Hemoglobin low
Past medical history
 
Within 1 month
Medication List (dose, frequency, route)
 
Within 1 month
Patient referral
 
Physician Referral Letter
Complete blood count
 
Other (at least 2 separate readings 2-4 weeks apart)
Hemoglobin and platelets
+-
Histiocytosis
Past medical history
 
Within 1 month
Medication List (dose, frequency, route)
 
Within 1 month
Patient referral
 
Physician Referral Letter
Complete blood count
 
Within 3 months
Refer fax to 780 248 1112  Attention Dr Taparia
+-
Iron deficiency screening
Past medical history
 
Within 1 month
Medication List (dose, frequency, route)
 
Within 1 month
Patient referral
 
Physician Referral Letter
Complete blood count
 
Within 3 months
Medication response
 
Within 3 months
If iron deficiency NOT responsive to MAXIMAL oral iron replacement OR unable to absorb oral iron OR sever intolerance to oral iron supplementation - Refer to Anemia Management clinic via fax 780 407 8818.
+-
Leukemia
Past medical history
 
Within 1 month
Medication List (dose, frequency, route)
 
Within 1 month
Patient referral
 
Physician Referral Letter
Complete blood count
 
Within 1 month
Contact Hematologist on call at 780 407 8822
+-
Lymphocytosis
Past medical history
 
Within 1 month
Medication List (dose, frequency, route)
 
Within 1 month
Patient referral
 
Physician Referral Letter
Complete blood count
 
Other (at least 2 separate readings 2-4 weeks apart)
+-
Mast cell hyperplasia
Past medical history
 
Within 1 month
Medication List (dose, frequency, route)
 
Within 1 month
Patient referral
 
Physician Referral Letter
Complete blood count
 
Within 1 month
Refer fax to 780 248 1112  Attention Dr Taparia
+-
Monoclonal gammopathy of undetermined significance
Past medical history
 
Within 1 month
Medication List (dose, frequency, route)
 
Within 1 month
Patient referral
 
Physician Referral Letter
Complete blood count
 
Within 1 month
Electrolytes measurement
 
Within 3 months
Protein measurement
 
Within 3 months
Fax Referral to CCI 780 432 8888
+-
Monocytosis
Past medical history
 
Within 1 month
Medication List (dose, frequency, route)
 
Within 1 month
Patient referral
 
Physician Referral Letter
Complete blood count
 
Other (at least 2 separate readings 2-4 weeks apart)
+-
Multiple myeloma
Past medical history
 
Within 1 month
Medication List (dose, frequency, route)
 
Within 1 month
Patient referral
 
Physician Referral Letter
Pathology report
 
Within 3 months
FAX to CCI  at 780 432 8681
Please ensure patient is aware they are being referred to Cross Cancer
+-
Myelofibrosis
Past medical history
 
Within 1 month
Medication List (dose, frequency, route)
 
Within 1 month
Patient referral
 
Physician Referral Letter
Complete blood count
 
Within 1 month
+-
Neutropenia
Past medical history
 
Within 1 month
Medication List (dose, frequency, route)
 
Within 1 month
Patient referral
 
Physician Referral Letter
Complete blood count
 
Other (Neutrophil <10)
History/symptoms
 
Within 1 month
Temperature
 
Other (>38 C)
Neutropenia Caused by Lymphoma or Mylenoma call Cross Cancer Institute Nursing Triage 780 432 - 8919 Mon to Fri 0800- 1600.  After hours Oncologist on call 780 432 8771
Non Hematology Malignancy Treatment call Cross Cancer Institute Nursing Triage 780 432 - 8919 Mon to Fri 0800- 1600.  After hours Oncologist on call 780 432 8771
+-
Neutrophilia
Past medical history
 
Within 1 month
Medication List (dose, frequency, route)
 
Within 1 month
Patient referral
 
Physician Referral Letter
Complete blood count
 
Other (at least 2 separate findings 2-4 weeks apart)
+-
Polyclonal gammopathy
Past medical history
 
Within 1 month
Medication List (dose, frequency, route)
 
Within 1 month
Patient referral
 
Physician Referral Letter
Complete blood count
 
Within 1 month
+-
Polycythemia
Past medical history
 
Within 1 month
Medication List (dose, frequency, route)
 
Within 1 month
Patient referral
 
Physician Referral Letter
Complete blood count
 
Other (at least 2 separate readings 2-4 weeks apart)
+-
Post-phlebitic syndrome
Past medical history
 
Within 1 month
Medication List (dose, frequency, route)
 
Within 1 month
Patient referral
 
Physician Referral Letter
Complete blood count
 
Fax to VTE clinic 780 492 8767
Consider Referral to Dermatology if Ulceration
+-
Sickle cell
Past medical history
 
Within 1 month
Medication List (dose, frequency, route)
 
Within 1 month
Patient referral
 
Physician Referral Letter
Complete blood count
 
Within 1 month
Iron saturation
 
Within 1 month
+-
Sickle cell trait
Past medical history
 
Within 1 month
Medication List (dose, frequency, route)
 
Within 1 month
Patient referral
 
Physician Referral Letter
Genetic counseling
 
Within 1 month
+-
Splenomegaly
Past medical history
 
Within 1 month
Medication List (dose, frequency, route)
 
Within 1 month
Patient referral
 
Physician Referral Letter
Complete blood count
 
Within 1 month
+-
Thalassemia trait
Past medical history
 
Within 1 month
Medication List (dose, frequency, route)
 
Within 1 month
Patient referral
 
Physician Referral Letter
Genetic counseling
 
Within 1 month
+-
Thrombocytopenic disorder
Past medical history
 
Within 1 month
Medication List (dose, frequency, route)
 
Within 1 month
Patient referral
 
Physician Referral Letter
Bleeding
 
Within 1 month
Complete blood count
 
Within 1 month
If urgent Hematologist on call 780 407 8822
Neutrophil <10
Neutrophil <20 with bleeding
+-
Thrombocytosis
Past medical history
 
Within 1 month
Medication List (dose, frequency, route)
 
Within 1 month
Patient referral
 
Physician Referral Letter
Complete blood count
 
Other (at least 2 separate readings 2-4 weeks apart)
+-
Thrombophilia
Past medical history
 
Within 1 month
Medication List (dose, frequency, route)
 
Within 1 month
Patient referral
 
Physician Referral Letter
Complete blood count
 
Within 6 months
Discussion about anticoagulation therapy
 
Within 6 months
Genetic finding
 
Within 6 months
Fax to VTE clinic 780 492 8767
+-
Thrombosis complicating pregnancy AND/OR puerperium
Past medical history
 
Within 1 month
Medication List (dose, frequency, route)
 
Within 1 month
Patient referral
 
Physician Referral Letter
Complete blood count
 
Within 1 month
Fax to Obstetric Medicine 780 735 5313
+-
Thrombotic thrombocytopenic purpura
Past medical history
 
Within 1 month
Medication List (dose, frequency, route)
 
Within 1 month
Patient referral
 
Physician Referral Letter
Complete blood count
 
Within 1 month
+-
Thrombus
Past medical history
 
Within 1 month
Medication List (dose, frequency, route)
 
Within 1 month
Patient referral
 
Physician Referral Letter
Blood coagulation panel
 
Within 1 month
Complete blood count
 
Within 1 month
Suspected NEW VTE - Refer to ED
Confirmed New VTE - Fax to VTE clinic 780 492 8767
+-
Emergent Reason for Referral
Additional Details
+-
Acute leukemia
Hematologist on call 780 407 8822 or RAAPID NORTH 1 800 282 9911 ask to speak to Hematologist on call
+-
Anemia
Requiring immediate RBC transfusion    REFER to EMERGENCY
+-
Bleeding disorder
Active bleeding with known disorder     REFER TO EMERGENCY
+-
Deep venous thrombosis
Acute with symptoms                          VTE Pager 780 445 1692
+-
Febrile neutropenia
Neutrophil <1.0 and temperature >38.0 Celsius  Caused by Acute Leukemia Treatment or Hematologic Disorder
REFER TO EMERGENCY DEPARTMENT and call the Hematologist on call at 780 407 8822.
+-
Pulmonary embolism
Acute with symptoms                          VTE Pager 780 445 1692
+-
TTP - Thrombotic thrombocytopenic purpura
Hematologist on call 780 407 8822 or RAPPID NORTH 1 800 282 9911 ask to speak to Hematologist on call
+-
Thrombocytopenic disorder
New Diagnosis <10 or <20 with bleeding 
Hematologist on call 780 407 8822 or RAPPID NORTH 1 800 282 9911 ask to speak to Hematologist on call
PATIENT APPOINTMENT INFORMATION
Email
Print
 
MISSED APPOINTMENT GUIDELINES
If you are unable to attend a scheduled appointment, please contact the clinic a minimum of 48 hours in advance.
If you are unable to attend a scheduled appointment, please contact the clinic a minimum of 48 hours in advance.
 
HOURS OF OPERATION
Monday: 8:00 am - 4:00 pm
Tuesday: 8:00 am - 4:00 pm
Wednesday: 8:00 am - 4:00 pm
Thursday: 8:00 am - 4:00 pm
Friday: 8:00 am - 4:00 pm
   
 
ADDRESS
Level 3, 3D
11400 University Avenue NW
Edmonton Alberta
T6G 1Z1
PATIENT APPOINTMENT INSTRUCTIONS
 
DIRECTIONS
Located on the third floor in unit D.
Bus stops at 114 Street NW
LRT station is located NE of the Kaye Edmonton Clinic along 114 Street NW.
Located on the third floor in unit D.
Bus stops at 114 Street NW
LRT station is located NE of the Kaye Edmonton Clinic along 114 Street NW.
 
PHONE
780-407-5346
 
PARKING INSTRUCTIONS
Rates apply 24 hours per day, and are in effect for all public parkers, including those with provincially issued placards for persons with disabilities. Public parking is GST exempt.

Pay by Plate machines accept Canadian coins or credit card (Visa, MasterCard, American Express). Maximum 28 Canadian coins per transaction, no pennies. Machines provide no change.

Pay on Foot machines accept Canadian coins and bills, or credit card (Visa, MasterCard, American Express). These machines will provide change.
Parking Office accepts payment by cash, credit card, debit or cheque
Rates apply 24 hours per day, and are in effect for all public parkers, including those with provincially issued placards for persons with disabilities. Public parking is GST exempt.

Pay by Plate machines accept Canadian coins or credit card (Visa, MasterCard, American Express). Maximum 28 Canadian coins per transaction, no pennies. Machines provide no change.

Pay on Foot machines accept Canadian coins and bills, or credit card (Visa, MasterCard, American Express). These machines will provide change.
Parking Office accepts payment by cash, credit card, debit or cheque
 
EMAIL
VIRTUAL APPOINTMENT INFORMATION
 
 
WHEELCHAIR ACCESSIBILITY
Yes

Barrier-free parking available in parkade located on west side of Kaye Edmonton Clinic.


The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

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