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This healthcare service has 1 current healthcare service locations.
Pediatric Specialized Rehabilitation Outpatient Program   at
Glenrose Rehabilitation Hospital
Specialty: Rehabilitation
Connect Care Department: EDM GRH PED SPECIALIZED REHAB
Estimated time to routine appointment: Within 1 month
Alberta Health Services - Edmonton Zone
SERVICE DESCRIPTION
The Pediatric Specialized Rehabilitation Outpatient Program (SROP) gives personalized treatment and guidance for children and youth with complex disability by intensive, and goal-directed episodes of care in partnership with patients, families, and community providers.Individual, virtual, or group interventions focus on rehabilitation to support development, promote adaption, and optimize function and well-being of each individual and their caregiver/family.
The Pediatric Specialized Rehabilitation Outpatient Program (SROP) gives personalized treatment and guidance for children and youth with complex disability by intensive, and goal-directed episodes of care in partnership with patients, families, and community providers.Individual, virtual, or group interventions focus on rehabilitation to support development, promote adaption, and optimize function and well-being of each individual and their caregiver/family.
ELIGIBILITY REQUIREMENTS
Children who are less than 18 years of age (at the start of treatment) and who:
  • have an accepted referral from a Glenrose physician, clinic or program AND
  • have a neuromotor and/or neurodevelopmental concern that requires specialized interprofessional rehabilitation.
Children who are less than 18 years of age (at the start of treatment) and who:
  • have an accepted referral from a Glenrose physician, clinic or program AND
  • have a neuromotor and/or neurodevelopmental concern that requires specialized interprofessional rehabilitation.
ROUTINE REFERRAL PROCESS
Internal referrals are accepted from a Glenrose clinic, program, or service via completion of the  Connect Care internal referral process.  Reason for referral and goals of treatment to accompany the referral.  Some external referrals are considered; call for details. 
NOTE:  Community referrals external to the Glenrose Rehabilitation Hospital are not accepted.

Connect Care users: Send an Internal Referral using the Ambulatory Referral Order to Rehabilitation, type EDM GRH PED SPECIALIZED REHAB in the “To Department” section and complete order.
Internal referrals are accepted from a Glenrose clinic, program, or service via completion of the  Connect Care internal referral process.  Reason for referral and goals of treatment to accompany the referral.  Some external referrals are considered; call for details. 
NOTE:  Community referrals external to the Glenrose Rehabilitation Hospital are not accepted.

Connect Care users: Send an Internal Referral using the Ambulatory Referral Order to Rehabilitation, type EDM GRH PED SPECIALIZED REHAB in the “To Department” section and complete order.
URGENT REFERRAL PROCESS
Please direct patients to the nearest Emergency Department or Urgent Care facility.
Please direct patients to the nearest Emergency Department or Urgent Care facility.
EMERGENCY REFERRAL PROCESS
Please direct patients to the nearest Emergency Department or Urgent Care facility.
Please direct patients to the nearest Emergency Department or Urgent Care facility.
ADDITIONAL SERVICE DETAILS
  • Service providers may include: Rehab Navigator, Physiotherapist, Occupational Therapist, Speech-Language Pathologist, Psychologist, Social Worker, Dietitian, Recreation Therapist, and Child Life Specialist.
  • All new referrals are seen when the child is approximately 3-6 months of age (adjusted age if born premature).
  • Families will be contacted within 14 days of receipt of referral to discuss booking an appointment.
  • Confirmation of appointment letters are provided on request.
  • Treatment plan and length of treatment block will be discussed at the start of the service.
  • Service providers may include: Rehab Navigator, Physiotherapist, Occupational Therapist, Speech-Language Pathologist, Psychologist, Social Worker, Dietitian, Recreation Therapist, and Child Life Specialist.
  • All new referrals are seen when the child is approximately 3-6 months of age (adjusted age if born premature).
  • Families will be contacted within 14 days of receipt of referral to discuss booking an appointment.
  • Confirmation of appointment letters are provided on request.
  • Treatment plan and length of treatment block will be discussed at the start of the service.
COMMUNICATION PROCESS
  • Referral receipt to referring source within 7 days.
  • Wait list status update every 14 days.
  • Appointment outcome to referral source within 30 days.
 
PHONE
780-735-6276
FAX
780-735-6022
REFERRAL PHONE
780-735-6276
REFERRAL FAX
780-735-6022
REFERRAL FORM
CLICK + TO VIEW REFERRAL GUIDELINES
+-
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
+-
Assessment of nutritional status
4 Weeks
Previous assessment by Glenrose physician, clinician or program.
 
Within 3 months
Access Target:
  • Urgent – 1 week
  • Semi Urgent – 2 weeks
  • Routine – 4 weeks
+-
Feeding
4 Weeks
Previous assessment by Glenrose physician, clinician or program.
 
Within 3 months
Access Target:
  • Urgent – 1 week
  • Semi Urgent – 2 weeks
  • Routine – 4 weeks
+-
Occupational therapy management
4 Weeks
Previous assessment by Glenrose physician, clinician or program.
 
Within 3 months
Access Target:
  • Urgent – 1 week
  • Semi Urgent – 2 weeks
  • Routine – 4 weeks
+-
Physical therapy management
4 Weeks
Previous assessment by Glenrose physician, clinician or program.
 
Within 3 months
Access Target:
  • Urgent – 1 week
  • Semi Urgent – 2 weeks
  • Routine – 4 weeks
+-
Psychological assessment
4 Weeks
Previous assessment by Glenrose physician, clinician or program.
 
Within 3 months
Access Target:
  • Urgent – 1 week
  • Semi Urgent – 2 weeks
  • Routine – 4 weeks
+-
Recreational therapy
4 Weeks
Previous assessment by Glenrose physician, clinician or program.
 
Within 3 months
Access Target:
  • Urgent – 1 week
  • Semi Urgent – 2 weeks
  • Routine – 4 weeks
+-
Referral to speech and language therapist
4 Weeks
Previous assessment by Glenrose physician, clinician or program.
 
Within 3 months
Access Target:
  • Urgent – 1 week
  • Semi Urgent – 2 weeks
  • Routine – 4 weeks
+-
Rehabilitation
4 Weeks
Previous assessment by Glenrose physician, clinician or program.
 
Within 3 months
Access Target:
  • Urgent – 1 week
  • Semi Urgent – 2 weeks
  • Routine – 4 weeks
+-
Social work/counseling care surveillance
4 Weeks
Previous assessment by Glenrose physician, clinician or program.
 
Within 3 months
Access Target:
  • Urgent – 1 week
  • Semi Urgent – 2 weeks
  • Routine – 4 weeks
PATIENT APPOINTMENT INFORMATION
Email
Print
 
MISSED APPOINTMENT GUIDELINES
If you are unable to attend a scheduled appointment, please contact the clinic a minimum of 48 hours in advance to reschedule.  After two missed appointments without notification, therapy may be suspended.
If you are unable to attend a scheduled appointment, please contact the clinic a minimum of 48 hours in advance to reschedule.  After two missed appointments without notification, therapy may be suspended.
 
HOURS OF OPERATION
Monday: 8:00 am - 4:00 pm
Tuesday: 8:00 am - 4:00 pm
Wednesday: 8:00 am - 4:00 pm
Thursday: 8:00 am - 4:00 pm
Friday: 8:00 am - 4:00 pm
   
 
ADDRESS
Room 151 Glen East
10230 111 Avenue NW
Edmonton Alberta
T5G 0B7
PATIENT APPOINTMENT INSTRUCTIONS
 
DIRECTIONS
Please report to the Glenrose Rehabilitation Hospital 102 Street Entrance (10230 - 111 Avenue) and check in at the Front Desk/Admitting.
Please report to the Glenrose Rehabilitation Hospital 102 Street Entrance (10230 - 111 Avenue) and check in at the Front Desk/Admitting.
 
PHONE
780-735-6276
 
PARKING INSTRUCTIONS
Disabled and public parking is available in the underground parkade and designated surface stalls.  Pay per plate parking is available.
Disabled and public parking is available in the underground parkade and designated surface stalls.  Pay per plate parking is available.
 
EMAIL
VIRTUAL APPOINTMENT INFORMATION
 
 
WHEELCHAIR ACCESSIBILITY
Yes

Accessible and public parking are available on designated surface and underground parking stalls.

Pay by plate parking is available.


The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

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