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This healthcare service has 1 current healthcare service locations.
Tertiary Neuropsychiatry and Specialty Clinics   at
Glenrose Rehabilitation Hospital
Specialty: Addiction and Mental Health
Connect Care Department: EDM GRH AMH CYF CFPU CLINIC
Estimated time to routine appointment: Varies by Clinic
Alberta Health Services - Edmonton Zone
SERVICE DESCRIPTION
Provides patients with short-term support to transition back to home, school and community services.The Tertiary Neuropsychiatry and Specialty Clinics offer tertiary level psychiatric services to children and adolescents with significant treatment resistant mental health problems not able to be managed in the community by a pediatrician and secondary level mental health supports.

To ensure children and youth are being connected with the right provider, the right place, in the right amount of time, a centralized model of intake is used. Incoming referrals are reviewed by an intake team and if appropriate, directed to the most appropriate specialized clinic. Our current clinics include:
  • Treatment Resistant Affective Disorders Clinic
  • Treatment Resistant ADHD Clinic
  • Complex Neuropsychiatry Clinic
  • Treatment Resistant PANS/PANDAS/Autoimmune Encephalitis Clinic.
We provide short-term management only. Once the goal of the referral is met, care will be transferred back to the referring physician for ongoing management.
Provides patients with short-term support to transition back to home, school and community services.The Tertiary Neuropsychiatry and Specialty Clinics offer tertiary level psychiatric services to children and adolescents with significant treatment resistant mental health problems not able to be managed in the community by a pediatrician and secondary level mental health supports.

To ensure children and youth are being connected with the right provider, the right place, in the right amount of time, a centralized model of intake is used. Incoming referrals are reviewed by an intake team and if appropriate, directed to the most appropriate specialized clinic. Our current clinics include:
  • Treatment Resistant Affective Disorders Clinic
  • Treatment Resistant ADHD Clinic
  • Complex Neuropsychiatry Clinic
  • Treatment Resistant PANS/PANDAS/Autoimmune Encephalitis Clinic.
We provide short-term management only. Once the goal of the referral is met, care will be transferred back to the referring physician for ongoing management.
ELIGIBILITY REQUIREMENTS
  • Child or youth must be between 5 (Grade 1) to 17 years of age with treatment resistant mental illness not able to be managed in the community by a pediatrician, secondary level supports or first-line medications.
  • I.Q. must be greater than 70.
  • Evidence of at minimum, two failed medication trials.
  • Evidence of recent secondary level mental health support (e.g. CYFAMH clinics, therapist or counselor, CASA, etc).
  • Formal Psychological, OT, SLP testing and comprehensive mental health assessment preferred.
  • Current physical exam and bloodwork with applicable labs .
  • Referral must be made by a Physician.
  • Child or youth must be between 5 (Grade 1) to 17 years of age with treatment resistant mental illness not able to be managed in the community by a pediatrician, secondary level supports or first-line medications.
  • I.Q. must be greater than 70.
  • Evidence of at minimum, two failed medication trials.
  • Evidence of recent secondary level mental health support (e.g. CYFAMH clinics, therapist or counselor, CASA, etc).
  • Formal Psychological, OT, SLP testing and comprehensive mental health assessment preferred.
  • Current physical exam and bloodwork with applicable labs .
  • Referral must be made by a Physician.
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care. 
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Referral must be made by the most responsible physician. 
If a psychiatrist is already involved, the referral must come from the child's psychiatrist.

Send a completed Referral Form by fax to the service using the contact information in this profie along with accompanying information including clear expectations and goal of referral identified.
  • Questions regarding referrals can be directed to the Intake Coordinator @ 780-735-6064.
  • General inquiries can be directed to Clinic Reception @ 780-735-7928.
Referral must be made by the most responsible physician. 
If a psychiatrist is already involved, the referral must come from the child's psychiatrist.

Send a completed Referral Form by fax to the service using the contact information in this profie along with accompanying information including clear expectations and goal of referral identified.
  • Questions regarding referrals can be directed to the Intake Coordinator @ 780-735-6064.
  • General inquiries can be directed to Clinic Reception @ 780-735-7928.
REFERRAL PROCESS - FOR CONNECT CARE USERS
Referral must be made by the most responsible physician. 
If a psychiatrist is already involved, the referral must come from the child's psychiatrist.  
Send an Internal Referral using the Ambulatory Referral Order to Addiction and Mental Health, type EDM GRH AMH CYF CFPU CLINIC in the “To Department” section and complete order.
Referral must be made by the most responsible physician. 
If a psychiatrist is already involved, the referral must come from the child's psychiatrist.  
Send an Internal Referral using the Ambulatory Referral Order to Addiction and Mental Health, type EDM GRH AMH CYF CFPU CLINIC in the “To Department” section and complete order.
ADDITIONAL SERVICE DETAILS
This service offers short-term management only; once the goal of the referral is met, care will be transferred back to the referring physician for ongoing management.
This service offers short-term management only; once the goal of the referral is met, care will be transferred back to the referring physician for ongoing management.
COMMUNICATION PROCESS
  • Referral receipt to referring source within 7 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 14 days.
  • Wait list status update every 90 days.
  • Appointment outcome to referral source within 30 days.
 
PHONE
780-735-7928
REFERRAL PHONE
780-735-6064
REFERRAL FAX
780-735-6348
REFERRAL FORM
CLICK + TO VIEW REFERRAL GUIDELINES
+-
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
+-
ADHD - Attention deficit disorder with hyperactivity
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
copies of psychological, occupational therapy, speech-language pathology testing
 
most recent
copy of bloodwork
 
most recent
copy of current physical examination and any additional testing done
 
most recent
+-
Mental illness
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
copies of psychological, occupational therapy, speech-language pathology testing
 
most recent
copy of bloodwork
 
most recent
copy of current physical examination
 
most recent
+-
PANDAS - Pediatric autoimmune neuropsychiatric disorder associated with streptococcal infection
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
copies of psychological, occupational therapy, speech-language pathology testing
 
most recent
copy of bloodwork
 
most recent
copy of current physical examination and any additional testing done
 
most recent
+-
Pediatric autoimmune neuropsychiatric disorder associated with streptococcal infection
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
copies of psychological, occupational therapy, speech-language pathology testing
 
most recent
copy of bloodwork
 
most recent
copy of current physical examination
 
most recent
PATIENT APPOINTMENT INFORMATION
Email
Print
 
MISSED APPOINTMENT GUIDELINES
After three unsuccessful attempts to contact the family, a letter will be sent requesting that they contact us.  Patients who miss multiple appointments without notifying the clinic may require a new referral.
After three unsuccessful attempts to contact the family, a letter will be sent requesting that they contact us.  Patients who miss multiple appointments without notifying the clinic may require a new referral.
 
HOURS OF OPERATION
Monday: 8:00 am - 4:15 pm
Tuesday: 8:00 am - 4:15 pm
Wednesday: 8:00 am - 4:15 pm
Thursday: 8:00 am - 4:15 pm
Friday: 8:00 am - 4:15 pm
   
 
ADDRESS
10230 111 Avenue NW
Edmonton Alberta
T5G 0B7
PATIENT APPOINTMENT INSTRUCTIONS
  • Bring all relevant assessments, notes and testing that has been completed.
  • Bring all relevant assessments, notes and testing that has been completed.
 
DIRECTIONS
Please report to the 102 Street Entrance of the Glenrose Rehabilitation Hospital at 10230 - 111 Avenue and check in with the Admitting Desk.  Further directions will be provided.
Please report to the 102 Street Entrance of the Glenrose Rehabilitation Hospital at 10230 - 111 Avenue and check in with the Admitting Desk.  Further directions will be provided.
 
PHONE
780-735-7928
 
PARKING INSTRUCTIONS
Public and disabled parking is available in the underground parkade and at designated surface stalls.  Pay by Plate is available.
Public and disabled parking is available in the underground parkade and at designated surface stalls.  Pay by Plate is available.
 
EMAIL
VIRTUAL APPOINTMENT INFORMATION
Please contact the clinic for more information on virtual appointments.
Please contact the clinic for more information on virtual appointments.
 
PARKING MAP
 
WHEELCHAIR ACCESSIBILITY
Yes

Accessible and public parking are available on designated surface and underground parking stalls.

Pay by plate parking is available.


The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

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