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This healthcare service has 1 current healthcare service locations.
Child Development Services Clinic   at
Calgary 3820 24 Avenue NW
Specialty: Developmental and Behavioural Pediatrics
Connect Care Department: CGY CDC CHILD DEV SVCS
Estimated time to routine appointment: Varies by Service
Alberta Health Services - Calgary Zone
SERVICE DESCRIPTION
Child Development Services offers consulting services for the assessment, diagnosis and medical treatment / management of neuro-developmental disorders and their comorbid conditions.Appropriate referrals include questions regarding:
  • Diagnostic clarity in children with known or suspected Neurodevelopmental Disorders (e.g., ID, ASD, ADHD, GDD) with Medical (e.g., medical complications due to comorbid conditions or specific medical treatments known to have implications for development), Genetic (new or suspected genetic diagnosis with developmental implications), and / or Neurological comorbidities (e.g. epilepsy, neuromuscular disorders, etc.) The specific diagnostic question is complicated by the presence of other medical, genetic, or neurological conditions, or medical treatment side effects (e.g., cardiac, metabolic, oncology, etc.).
  • Etiology in patients with confirmed developmental disorders including Severe Global Developmental Delay, confirmed Intellectual Disability, or Autism Spectrum Disorder.
  • Medical management of children with a diagnosed Neurodevelopmental disorders and co-occurring condition(s) when attempts to treat in the community have been unsuccessful. Referral sources must provide evidence of functional impairment.
This is primarily a physician led consultation service. Multi-disciplinary assessment and management are not standard.

The purpose of Child Development Services is not to assume primary care but to provide a tertiary level consultative service to the Primary Care Healthcare Provider when the neurodevelopmental needs of the patient cannot be met in the community / Albert Children’s Hospital (ACH) clinic.

Once the developmental question has been answered and/or a medical management plan addressing the referral question/behaviour has been established, patients will be transferred back to their Primary Care Provider for ongoing follow-up and management.

We do not accept referrals for assessment or treatment of primary mental health disorders (e.g., Mood, Anxiety, Psychosis).

Patients must have a primary care physician in place who is actively involved in the patient’s care. It is preferred that the patient is actively followed by a Community Pediatrician (or that a referral to a Community Pediatrician has been made).
Child Development Services offers consulting services for the assessment, diagnosis and medical treatment / management of neuro-developmental disorders and their comorbid conditions.Appropriate referrals include questions regarding:
  • Diagnostic clarity in children with known or suspected Neurodevelopmental Disorders (e.g., ID, ASD, ADHD, GDD) with Medical (e.g., medical complications due to comorbid conditions or specific medical treatments known to have implications for development), Genetic (new or suspected genetic diagnosis with developmental implications), and / or Neurological comorbidities (e.g. epilepsy, neuromuscular disorders, etc.) The specific diagnostic question is complicated by the presence of other medical, genetic, or neurological conditions, or medical treatment side effects (e.g., cardiac, metabolic, oncology, etc.).
  • Etiology in patients with confirmed developmental disorders including Severe Global Developmental Delay, confirmed Intellectual Disability, or Autism Spectrum Disorder.
  • Medical management of children with a diagnosed Neurodevelopmental disorders and co-occurring condition(s) when attempts to treat in the community have been unsuccessful. Referral sources must provide evidence of functional impairment.
This is primarily a physician led consultation service. Multi-disciplinary assessment and management are not standard.

The purpose of Child Development Services is not to assume primary care but to provide a tertiary level consultative service to the Primary Care Healthcare Provider when the neurodevelopmental needs of the patient cannot be met in the community / Albert Children’s Hospital (ACH) clinic.

Once the developmental question has been answered and/or a medical management plan addressing the referral question/behaviour has been established, patients will be transferred back to their Primary Care Provider for ongoing follow-up and management.

We do not accept referrals for assessment or treatment of primary mental health disorders (e.g., Mood, Anxiety, Psychosis).

Patients must have a primary care physician in place who is actively involved in the patient’s care. It is preferred that the patient is actively followed by a Community Pediatrician (or that a referral to a Community Pediatrician has been made).
ELIGIBILITY REQUIREMENTS
Referrals must include (at time of referral):
  1. Any relevant medical history including physician consult notes, medications, past medical history, previous diagnoses, and behaviours of concern
  2. If request is for medication management specifically, list past and current medications including the prescriber, medication, name, dose, indication for use, frequency, duration of treatment, effectiveness/response, side effects.
  3. If applicable, previous assessments reports, including community speech and language reports, occupational therapy reports, and previous psychology assessment reports.
  4. Results of any medical testing, including Genetics, Metabolic, or Imaging testing that has been completed.
  5. Note any other specialty involvement currently active with patient including, but not limited to Psychiatry, ACH medical clinics, Neurology, Allied Health, or other community partners.
Inclusion criteria:
  • Patients must have a primary care physician in place who is actively involved in the patient’s care. Please identify at time of referral
  • Children 0 to 17 years of age
  • Attempts to treat/assess in the community have been unsuccessful
  • Confirmed or suspected Neurodevelopmental disorder present in addition to other medical/developmental complexities that are beyond the scope of community providers
Exclusion criteria:
  • Primary mental health concern (refer to ACCESS Mental Health)
  • Referral for diagnosis of Autism Spectrum Disorder (refer to Autism Spectrum Disorder Diagnostic Clinic)
  • Behavioural concerns in the absence of an underlying Neurodevelopmental Disorder
  • Requests for individual allied health assessments (e.g., psychoeducational assessment) or intervention (e.g., speech therapy).
  • Requests for multi-disciplinary intervention.
  • Referrals for the primary purpose of access to community or school-based resources.
  • Referrals for the diagnosis of isolated ADHD or learning disability.
  • Treatment refractory ADHD in otherwise well children should be referred to the Complex ADHD Treatment Team (CATT) Treatment through ACCESS Mental Health at the Richmond Road Diagnostic and Treatment Centre.
  • Children 18 years of age or older
  • For medication management in children with severe ASD or ID: refer to Arnika Centre if 16 year of age or older.
Referrals must include (at time of referral):
  1. Any relevant medical history including physician consult notes, medications, past medical history, previous diagnoses, and behaviours of concern
  2. If request is for medication management specifically, list past and current medications including the prescriber, medication, name, dose, indication for use, frequency, duration of treatment, effectiveness/response, side effects.
  3. If applicable, previous assessments reports, including community speech and language reports, occupational therapy reports, and previous psychology assessment reports.
  4. Results of any medical testing, including Genetics, Metabolic, or Imaging testing that has been completed.
  5. Note any other specialty involvement currently active with patient including, but not limited to Psychiatry, ACH medical clinics, Neurology, Allied Health, or other community partners.
Inclusion criteria:
  • Patients must have a primary care physician in place who is actively involved in the patient’s care. Please identify at time of referral
  • Children 0 to 17 years of age
  • Attempts to treat/assess in the community have been unsuccessful
  • Confirmed or suspected Neurodevelopmental disorder present in addition to other medical/developmental complexities that are beyond the scope of community providers
Exclusion criteria:
  • Primary mental health concern (refer to ACCESS Mental Health)
  • Referral for diagnosis of Autism Spectrum Disorder (refer to Autism Spectrum Disorder Diagnostic Clinic)
  • Behavioural concerns in the absence of an underlying Neurodevelopmental Disorder
  • Requests for individual allied health assessments (e.g., psychoeducational assessment) or intervention (e.g., speech therapy).
  • Requests for multi-disciplinary intervention.
  • Referrals for the primary purpose of access to community or school-based resources.
  • Referrals for the diagnosis of isolated ADHD or learning disability.
  • Treatment refractory ADHD in otherwise well children should be referred to the Complex ADHD Treatment Team (CATT) Treatment through ACCESS Mental Health at the Richmond Road Diagnostic and Treatment Centre.
  • Children 18 years of age or older
  • For medication management in children with severe ASD or ID: refer to Arnika Centre if 16 year of age or older.
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care. 
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Complete the referral form and fax it to the service using the contact information in this profile.
All referrals to this service are managed by the Child Development Services Central Access and Triage (CAT).
Complete the referral form and fax it to the service using the contact information in this profile.
All referrals to this service are managed by the Child Development Services Central Access and Triage (CAT).
REFERRAL PROCESS - FOR CONNECT CARE USERS
Send an Internal Referral using the Ambulatory Referral Order to Developmental and Behavioural Pediatrics, type CGY CDC CHILD DEV SVCS in the “To Department” section and complete order. 
Send an Internal Referral using the Ambulatory Referral Order to Developmental and Behavioural Pediatrics, type CGY CDC CHILD DEV SVCS in the “To Department” section and complete order. 
ADDITIONAL SERVICE DETAILS

Additional referral information and relevant referral forms can be found within the applicable Alberta Referral Directory clinic/service profile (enter individual clinic name directly into the ARD search field to access).

Additional referral information and relevant referral forms can be found within the applicable Alberta Referral Directory clinic/service profile (enter individual clinic name directly into the ARD search field to access).
COMMUNICATION PROCESS
  • Referral receipt to referring source within 1 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 90 days.
  • Wait list status update every 30 days.
  • Appointment outcome to referral source within 30 days.
 
CLICK + TO VIEW REFERRAL GUIDELINES
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
Developmental delay
Medical history including physician consult notes.
 
Current

Medications, past medical history, previous diagnoses, and behaviors of concern.
 
Current

Results of any medical testing, including Genetics, Metabolic, or imaging testing that has been completed.
 
Current

Other specialty involvement currently active with patient including but not limited to: Psychiatry, ACH medical clinics, Allied Health or community partners.
 
Current

List past and current medications including the prescriber, medication, name, dose, indication for use, frequency, duration of treatment, effectiveness/response, side effects, if request is for medication management specifically.
 
Current

Previous assessments reports, including community speech and language reports, occupational therapy reports, and previous psychology assessment reports, if applicable.
 
Current
  • Etiology/Trajectory questions.
  • Etiology of a confirmed severe developmental disorder.
  • A specific request for a review of developmental trajectory in patients with identified genetic conditions.
  • Patients with confirmed genetic syndrome not following expected trajectory or patients with a new diagnosis of a genetic disorder that has developmental implications.
  • unexplained symptoms or behaviours of possible neurological etiology in children with known or suspected neurodevelopmental disorders.
  • documented loss of skills or regression (not related to autism spectrum disorder).

Medication management
Medical history including physician consult notes.
 
Current

Medications, past medical history, previous diagnoses, and behaviors of concern.
 
Current

Results of any medical testing, including Genetics, Metabolic, or imaging testing that has been completed.
 
Current

Other specialty involvement currently active with patient including but not limited to: Psychiatry, ACH medical clinics, Allied Health or community partners.
 
Current

List past and current medications including the prescriber, medication, name, dose, indication for use, frequency, duration of treatment, effectiveness/response, side effects, if request is for medication management specifically.
 
Current

Previous assessments reports, including community speech and language reports, occupational therapy reports, and previous psychology assessment reports, if applicable.
 
Current
  • Medical management of children diagnosed with severe neurodevelopmental disorders and co-occuring condition(s).
  • Seeking information about alternative treatment modalities for children with neurodevelopmental disorders.
  • Request for management of Attention Deficit Hyperactivity Disorder (ADHD) will be considered in the context of medically and/or developmentally complex children [e.g., neurological illnes and injury , chronic multi-system disease, autism spectrum disorder (ASD), Intellecutal Disability (ID)].

Neurodevelopmental disorder
Medical history including physician consult notes.
 
Current

Medications, past medical history, previous diagnoses, and behaviors of concern.
 
Current

Results of any medical testing, including Genetics, Metabolic, or imaging testing that has been completed.
 
Current

Other specialty involvement currently active with patient including but not limited to: Psychiatry, ACH medical clinics, Allied Health or community partners.
 
Current

List past and current medications including the prescriber, medication, name, dose, indication for use, frequency, duration of treatment, effectiveness/response, side effects, if request is for medication management specifically.
 
Current

Previous assessments reports, including community speech and language reports, occupational therapy reports, and previous psychology assessment reports, if applicable.
 
Current
  • Assessment and diagnosis of developmental disorders of patients with complex:
    • Medical conditions
    • Genetic syndromes
    • Neurological conditions
  • Requests for the assessment and diagnosis of Attention Deficit Hyperactivity Disorder (ADHD) will be considered ini the context of medically and /or developmentally complex children [e.g., neurological illness and injur, chronic multi-system Disease, autism spectrum disorder (ASD), Intellectual Disability (ID).
PATIENT APPOINTMENT INFORMATION
 
MISSED APPOINTMENT GUIDELINES
Missed appointments are minimized by requiring are-referral after two missed appointments. (ACH Outpatient Principle in Practice, 6.8)
Missed appointments are minimized by requiring are-referral after two missed appointments. (ACH Outpatient Principle in Practice, 6.8)
 
HOURS OF OPERATION
Monday: 8:00 am - 4:30 pm
Tuesday: 8:00 am - 4:30 pm
Wednesday: 8:00 am - 4:30 pm
Thursday: 8:00 am - 4:30 pm
Friday: 8:00 am - 4:30 pm
   
 
ADDRESS
Suite 200, Child Development Centre, Alberta Children's Hospital
3820 24 Avenue NW
Calgary Alberta
T3B 2X9
PATIENT APPOINTMENT INSTRUCTIONS
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English.
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English.
 
DIRECTIONS
Located on the second floor of the Child Development Centre, which is the grey building across the street from the Alberta Children's Hospital.
Located on the second floor of the Child Development Centre, which is the grey building across the street from the Alberta Children's Hospital.
 
PHONE
403-955-5900 Main Reception
 
PARKING INSTRUCTIONS
Lot #53 is a University of Calgary outdoor, metered parking lot that is east of the CDC building.

Underground parking is also available at the Alberta Children's Hospital. Access is near the main entrance of the hospital.
Lot #53 is a University of Calgary outdoor, metered parking lot that is east of the CDC building.

Underground parking is also available at the Alberta Children's Hospital. Access is near the main entrance of the hospital.
 
VIRTUAL APPOINTMENT INFORMATION
 
 
WHEELCHAIR ACCESSIBILITY
Yes

Barrier free facility. Pay parking available.


The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

V6.5