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This healthcare service has 1 current healthcare service locations.
Vesia - Alberta Bladder Centre   at
Rockyview General Hospital
Specialty: Urology
Estimated time to routine appointment: Within 6 months
Prostate Cancer Centre
SERVICE DESCRIPTION
Clinic triages and expedites the care of patients that are experiencing bladder and lower urinary tract concerns.Specialists offer consultation, diagnostic, therapeutic and education services pertaining to disorders of the bladder, prostate and pelvic floor.
Clinic triages and expedites the care of patients that are experiencing bladder and lower urinary tract concerns.Specialists offer consultation, diagnostic, therapeutic and education services pertaining to disorders of the bladder, prostate and pelvic floor.
ELIGIBILITY REQUIREMENTS
ROUTINE REFERRAL PROCESS
Submit all referrals by fax to 1-833-627-7023.
Submit all referrals by fax to 1-833-627-7023.
URGENT REFERRAL PROCESS
  • If a referral is URGENT please call Urology Central Intake at 1-833-553-3278 to ensure receipt of the referral.
  • The urologist on call should be paged at 403-943-3000 for physician-physician communication of URGENT matters.
  • For urgent phone advice: Call RAAPID South at 403-944-4486 or 1-800-661-1700.
  • If a referral is URGENT please call Urology Central Intake at 1-833-553-3278 to ensure receipt of the referral.
  • The urologist on call should be paged at 403-943-3000 for physician-physician communication of URGENT matters.
  • For urgent phone advice: Call RAAPID South at 403-944-4486 or 1-800-661-1700.
EMERGENCY REFERRAL PROCESS
Refer directly to the emergency department or call RAAPID South at 403-944-4486 or 1-800-661-1700.
Refer directly to the emergency department or call RAAPID South at 403-944-4486 or 1-800-661-1700.
ADDITIONAL SERVICE DETAILS
Vesia does NOT offer services related to:
  • Pediatric (childhood) bladder problems
  • Childhood bed-wetting
  • Gender reassignment (sex change)
Vesia does NOT offer services related to:
  • Pediatric (childhood) bladder problems
  • Childhood bed-wetting
  • Gender reassignment (sex change)
COMMUNICATION PROCESS
  • Referral receipt to referring source within 7 days.
  • Wait list status update every 14 days.
  • Appointment outcome to referral source within 30 days.
 
PHONE
403-943-8900
FAX
403-943-8979
REFERRAL FAX
1-833-627-7023
REFERRAL FORM
CLICK + TO VIEW REFERRAL GUIDELINES
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
Female pelvic organ prolapse
Medication List (dose, frequency, route)
 
4-6 Months

Past Medical History
 
4-6 Months

Incontinence
Medication List (dose, frequency, route)
 
4-6 Months

Past Medical History
 
4-6 Months
Male and Female Incontinence

Lower urinary tract symptoms
Medication List (dose, frequency, route)
 
4-6 Months

Past Medical History
 
4-6 Months
Lower Urinary Tract Disorders including BPH

Neurogenic bladder
Medication List (dose, frequency, route)
 
4-6 Months

Past Medical History
 
4-6 Months

Overactive bladder
Medication List (dose, frequency, route)
 
4-6 Months

Past Medical History
 
4-6 Months

Painful bladder syndrome
Medication List (dose, frequency, route)
 
4-6 Months

Past Medical History
 
4-6 Months

Pelvic floor dysfunction
Medication List (dose, frequency, route)
 
4-6 Months

Past Medical History
 
4-6 Months

Recurrent urinary tract infection
Medication List (dose, frequency, route)
 
4-6 Months

Past Medical History
 
4-6 Months

Urethral stricture
Medication List (dose, frequency, route)
 
4-6 Months

Past Medical History
 
4-6 Months
PATIENT APPOINTMENT INFORMATION
 
MISSED APPOINTMENT GUIDELINES
For scheduling changes or cancellations, please call 403-943-8900 during office hours.

Do not use the email address for this purpose.

For all other inquiries or comments, we will reply as appropriate within 3 business days.
For scheduling changes or cancellations, please call 403-943-8900 during office hours.

Do not use the email address for this purpose.

For all other inquiries or comments, we will reply as appropriate within 3 business days.
 
HOURS OF OPERATION
Monday: 8:00 am - 4:00 pm
Tuesday: 8:00 am - 4:00 pm
Wednesday: 8:00 am - 4:00 pm
Thursday: 8:00 am - 4:00 pm
Friday: 8:00 am - 4:00 pm
Description:
Closed on statutory holidays.
   
 
ADDRESS
Room 6601, Vesia Alberta Bladder Centre, above the public parkade in front of the hospital.
7007 14 Street SW
Calgary Alberta
T2V 1P9
PATIENT APPOINTMENT INSTRUCTIONS
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English
Please note that parking at the RGH is extremely busy, and we recommend you give yourself an additional 30 to 60 minutes to find parking.
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English
Please note that parking at the RGH is extremely busy, and we recommend you give yourself an additional 30 to 60 minutes to find parking.
 
DIRECTIONS
The office is located in the Southern Alberta Institute of Urology, above the public parkade in front of Rockyview Hospital.
The office is located in the Southern Alberta Institute of Urology, above the public parkade in front of Rockyview Hospital.
 
PHONE
403-943-8900
 
PARKING INSTRUCTIONS
If you drive, park in the main public parkade in front of Rockyview Hospital, and take the elevator to the 6th floor. (Note: Vesia cannot validate your parking pass.)
If you drive, park in the main public parkade in front of Rockyview Hospital, and take the elevator to the 6th floor. (Note: Vesia cannot validate your parking pass.)
 
VIRTUAL APPOINTMENT INFORMATION
 
 
WHEELCHAIR ACCESSIBILITY
Yes

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

V6.5