Test Environment
  
X Close Window
This healthcare service has 2 current healthcare service locations.
Gynecology Outpatient Services   at
South Health Campus
Specialty: Obstetrics and Gynecology
Connect Care Department: CGY SHC GYN CL
Estimated time to routine appointment: Greater than 18 months
Alberta Health Services - Calgary Zone
SERVICE DESCRIPTION
General gynecology, with subspecialties in Urogynecology and Minimal Invasive Gynecology Surgery.Services offered include the following:
  • general gynecology physician practice
For more information visit our website
General gynecology, with subspecialties in Urogynecology and Minimal Invasive Gynecology Surgery.Services offered include the following:
  • general gynecology physician practice
For more information visit our website
ELIGIBILITY REQUIREMENTS
This clinic is wheelchair accessible, but patient must be able to transfer themselves to the exam table, or bring a companion to the appointment.
Reasons for Standard Decline of Referral:
  • Abnormal Pap Cytology - redirect to colposcopy
  • Tubal Reversal - redirect to fertility clinic
  • Fertility Referral for patient over 40 years old - redirect to fertility clinic
  • Repeat Pregnancy Loss for patient over 40 years old - redirect to fertility clinic
  • Sexual Dysfunction (excluding dyspareunia)
This clinic is wheelchair accessible, but patient must be able to transfer themselves to the exam table, or bring a companion to the appointment.
Reasons for Standard Decline of Referral:
  • Abnormal Pap Cytology - redirect to colposcopy
  • Tubal Reversal - redirect to fertility clinic
  • Fertility Referral for patient over 40 years old - redirect to fertility clinic
  • Repeat Pregnancy Loss for patient over 40 years old - redirect to fertility clinic
  • Sexual Dysfunction (excluding dyspareunia)
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care. 
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Due to prolonged waitlist we will not be accepting routine referrals at this time. 

Complete the referral form and send it to the service using the contact information in this profile.

Urgent Referrals: Urgent referrals will be based on the GYNE triage process.
If you patients condition changes or additional information becomes available that would affect urgency of care required please notify our clinic or the on-call GYNE (depending on your assessment of urgency).  As we may need to re-examine if their triaged appointment remains appropriate for their care.
Due to prolonged waitlist we will not be accepting routine referrals at this time. 

Complete the referral form and send it to the service using the contact information in this profile.

Urgent Referrals: Urgent referrals will be based on the GYNE triage process.
If you patients condition changes or additional information becomes available that would affect urgency of care required please notify our clinic or the on-call GYNE (depending on your assessment of urgency).  As we may need to re-examine if their triaged appointment remains appropriate for their care.
REFERRAL PROCESS - FOR CONNECT CARE USERS
Due to prolonged waitlist we will not be accepting routine referrals at this time. 
Send an Internal Referral using the Ambulatory Referral Order to Gynecology, type CGY SHC GYN CL in the “To Department” section and complete order.  
Urgent Referrals: Urgent referrals will be based on the GYNE triage process.
If you patients condition changes or additional information becomes available that would affect urgency of care required please notify our clinic or the on-call GYNE (depending on your assessment of urgency).  As we may need to re-examine if their triaged appointment remains appropriate for their care.
Due to prolonged waitlist we will not be accepting routine referrals at this time. 
Send an Internal Referral using the Ambulatory Referral Order to Gynecology, type CGY SHC GYN CL in the “To Department” section and complete order.  
Urgent Referrals: Urgent referrals will be based on the GYNE triage process.
If you patients condition changes or additional information becomes available that would affect urgency of care required please notify our clinic or the on-call GYNE (depending on your assessment of urgency).  As we may need to re-examine if their triaged appointment remains appropriate for their care.
ADDITIONAL SERVICE DETAILS
  • Central triage system
  • Shared call group
  • Ability to see bariatric and immobile patients
  • Urogynecology services available
  • Minimally Invasive Gynecology Surgeons on staff
*We are not currently accepting routine referrals due to our wait time.
  • Central triage system
  • Shared call group
  • Ability to see bariatric and immobile patients
  • Urogynecology services available
  • Minimally Invasive Gynecology Surgeons on staff
*We are not currently accepting routine referrals due to our wait time.
COMMUNICATION PROCESS
  • Referral receipt to referring source within 14 days.
 
CLICK + TO VIEW REFERRAL GUIDELINES
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
Atrophy of vagina
Supporting Documentation (Pelvic Ultrasound, additional diagnostic imaging, labs)
 
Within 1 month

Contraception
Supporting Documentation (Pelvic Ultrasound, additional diagnostic imaging, labs)
 
Within 1 month
 

Cyst of Bartholin's gland duct
Supporting Documentation (Pelvic Ultrasound, additional diagnostic imaging, labs)
 
Within 1 month
Recurrent Bartholin's Duct Cyst
 

Discomfort of vulva
Supporting Documentation (Pelvic Ultrasound, additional diagnostic imaging, labs)
 
Within 1 month
Chronic Vulvar Itch (no lesions)
 

Dyspareunia
Supporting Documentation (Pelvic Ultrasound, additional diagnostic imaging, labs)
 
Within 1 month

Ectropion of cervix
Supporting Documentation (Pelvic Ultrasound, additional diagnostic imaging, labs)
 
Within 1 month
with normal PAP
 

Endometriosis
Supporting Documentation (Pelvic Ultrasound, additional diagnostic imaging, labs)
 
Within 1 month
 

Hormone replacement therapy
Supporting Documentation (Pelvic Ultrasound, additional diagnostic imaging, labs)
 
Within 1 month
 

Infertility care
Supporting Documentation (Pelvic Ultrasound, additional diagnostic imaging, labs)
 
Within 1 month
for patients under 40 years of age
 

Menorrhagia
Supporting Documentation (Pelvic Ultrasound, additional diagnostic imaging, labs)
 
Within 1 month
with normal hemoglobin lab results
 

Miscarriage
Supporting Documentation (Pelvic Ultrasound, additional diagnostic imaging, labs, previous Obstetrical history)
 
Within 1 month
Repeat Pregnancy Loss for patients under 40 years of age

Pelvic and perineal pain
Supporting Documentation (Pelvic Ultrasound, additional diagnostic imaging, labs)
 
Within 1 month
Pelvic Pain with normal ultrasound
 

Pelvic congestion syndrome
Supporting Documentation (Pelvic Ultrasound, additional diagnostic imaging, labs)
 
Within 1 month

Polycystic ovaries
Supporting Documentation (Pelvic Ultrasound, additional diagnostic imaging, labs)
 
Within 1 month
 

Polyp of cervix
Supporting Documentation (Pelvic Ultrasound, additional diagnostic imaging, labs)
 
Within 1 month
 

Polyp of vagina
Supporting Documentation (Pelvic Ultrasound, additional diagnostic imaging, labs)
 
Within 1 month
 

Postcoital bleeding
Supporting Documentation (Pelvic Ultrasound, additional diagnostic imaging, labs)
 
Within 1 month
with normal PAP
 

Preconception care
Supporting Documentation (Pelvic Ultrasound, additional diagnostic imaging, labs, previous Obstetrical history)
 
Within 1 month
Preconception Consultation
 

Premenstrual dysphoric disorder
Supporting Documentation (Pelvic Ultrasound, additional diagnostic imaging, labs)
 
Within 1 month

Uterine fibroids
Supporting Documentation (Pelvic Ultrasound, additional diagnostic imaging, labs)
 
Within 1 month
with normal hemoglobin lab results
 

Vaginal dryness
Supporting Documentation (Pelvic Ultrasound, additional diagnostic imaging, labs)
 
Within 1 month

Vaginitis
Supporting Documentation (Pelvic Ultrasound, additional diagnostic imaging, labs)
 
Within 1 month
Chronic Vaginitis - negative STI swabs
 

Vulvodynia
Supporting Documentation (Pelvic Ultrasound, additional diagnostic imaging, labs)
 
Within 1 month
Urgent Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
Acquired arteriovenous malformation
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Supporting Documentation (Pelvic Ultrasound, additional diagnostic imaging, labs)
 
Within 1 month
Post TA, D&C, or postpartum in a stable patient
 

Endometrial ablation
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Supporting Documentation (Pelvic Ultrasound, additional diagnostic imaging, labs)
 
Within 1 month
Request for Endometrial Ablation

IUD - Intrauterine device procedure
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Supporting Documentation (Pelvic Ultrasound, additional diagnostic imaging, labs)
 
Within 1 month
Retained IUD

IUD contraception
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Supporting Documentation (Pelvic Ultrasound, additional diagnostic imaging, labs)
 
Within 1 month
IUD insertion

Lichen planus
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Supporting Documentation (Pelvic Ultrasound, additional diagnostic imaging, labs)
 
Within 1 month
 

Menorrhagia
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Supporting Documentation (Pelvic Ultrasound, additional diagnostic imaging, labs)
 
Within 1 month
Menorrhagia with intrauterine pathology on ultrasound
 

Menorrhagia
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Supporting Documentation (Pelvic Ultrasound, additional diagnostic imaging, labs)
 
Within 1 month
Hemoglobin between 80-100

Menorrhagia
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Supporting Documentation (Pelvic Ultrasound, additional diagnostic imaging, labs)
 
Within 1 month
Hemoglobin <80
 

Menorrhagia
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Supporting Documentation (Pelvic Ultrasound, additional diagnostic imaging, labs)
 
Within 1 month
Hemoglobin between 80-110
 

Ovarian cyst
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Supporting Documentation (Pelvic Ultrasound, additional diagnostic imaging, labs)
 
Within 1 month
Suspected Benign Ovarian Cyst Premenopausal

Ovarian cyst
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Supporting Documentation (Pelvic Ultrasound, additional diagnostic imaging, labs)
 
Within 1 month
Suspected Benign Ovarian Cyst Postmenopausal

Postmenopausal bleeding
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Supporting Documentation (labs, ultrasounds showing abnormal ET, additional diagnostic imaging)
 
Within 1 month
PMB with Abnormal Endometrial Thickness on Ultrasound
 

Postmenopausal bleeding
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Supporting Documentation (Pelvic Ultrasound, additional diagnostic imaging, labs)
 
Within 1 month
PMB with normal Endometrial Thickness on US or Benign Tissue on US

Retained placenta
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Supporting Documentation (Pelvic Ultrasound, additional diagnostic imaging, labs)
 
Within 1 month
Stable patient
 

Sclerosis of the skin
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Supporting Documentation (Pelvic Ultrasound, additional diagnostic imaging, labs)
 
Within 1 month
Lichen Sclerosis
 

Suspicious for cancer
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Supporting Documentation (Pelvic Ultrasound, additional diagnostic imaging, labs)
 
Within 1 month
Suspected Malignant Pelvic Mass
 

Uterine fibroids
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Supporting Documentation (Pelvic Ultrasound, additional diagnostic imaging, labs)
 
Within 1 month
Hemoglobin <80

Uterine fibroids
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Supporting Documentation (Pelvic Ultrasound, additional diagnostic imaging, labs)
 
Within 1 month
Hemoglobin between 80-110
 
PATIENT APPOINTMENT INFORMATION
 
MISSED APPOINTMENT GUIDELINES
Please be aware that any appointments cancelled within 2 business days will be considered a missed appointment (No show). 
No shows will are assessed on an individual basis and a new referral may be required after 2 missed appointments (no-shows). 

A new referral may be requested in the event that you have not been seen in our clinic in a 6 month period.
Please be aware that any appointments cancelled within 2 business days will be considered a missed appointment (No show). 
No shows will are assessed on an individual basis and a new referral may be required after 2 missed appointments (no-shows). 

A new referral may be requested in the event that you have not been seen in our clinic in a 6 month period.
 
HOURS OF OPERATION
Monday: 8:00 am - 4:00 pm
Tuesday: 8:00 am - 4:00 pm
Wednesday: 8:00 am - 4:00 pm
Thursday: 8:00 am - 4:00 pm
Friday: 8:00 am - 4:00 pm
   
 
ADDRESS
Women's Health Clinics, 7th Floor
4448 Front Street SE
Calgary Alberta
T3M 1M4
PATIENT APPOINTMENT INSTRUCTIONS
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English.
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English.
 
DIRECTIONS
We are located on the 7th floor of the Outpatient Wing of the South Health Campus. Enter through the main doors on the South side of the building and take the Outpatient Elevators (located to the left of the information desk) to the 7th floor and our clinic is the Women's Health Clinic 7F.
 
We are located on the 7th floor of the Outpatient Wing of the South Health Campus. Enter through the main doors on the South side of the building and take the Outpatient Elevators (located to the left of the information desk) to the 7th floor and our clinic is the Women's Health Clinic 7F.
 
 
PHONE
403-956-2000
 
PARKING INSTRUCTIONS
There is 2 hour free parking in front of the hospital on Front Street (on the south side of the building) or paid underground parking is also available (entrances are on either side of the main doors on the South side of the building)
South Health Campus parking map
SHC Parking information
There is 2 hour free parking in front of the hospital on Front Street (on the south side of the building) or paid underground parking is also available (entrances are on either side of the main doors on the South side of the building)
South Health Campus parking map
SHC Parking information
 
EMAIL
VIRTUAL APPOINTMENT INFORMATION
 
 
WHEELCHAIR ACCESSIBILITY
Yes

This facility is wheelchair accessible.


The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

V6.5