Test Environment
Community Addiction and Mental Health Services - Rural at
High River Addiction and Mental Health Clinic
Specialty: Addiction and Mental Health
Connect Care Department: HRI HRMHC AMH Comm Clinic
Estimated time to routine appointment: Within 2 weeks
Alberta Health Services - Calgary Zone
SERVICE DESCRIPTION
Provides assessment, treatment and follow up to individuals experiencing moderate to severe addiction and mental health concerns.Working across the lifespan, clinicians work with individuals and families to identify goals of treatment as they relate to Addiction and Mental Health concerns.
Other services include:
Other services include:
- geriatrics (for individuals with cognitive decline)
- outreach
- urgent mental health care walk in ( times vary ) at Cochrane, Canmore, Banff and Airdrie Urgent Care Centers, Okotoks
ELIGIBILITY REQUIREMENTS
Individuals with moderate to severe mental illness and/or addiction presentation.
Individuals and their families, of all ages, experiencing addiction and mental health difficulties and/or illness that impact daily functioning.
Exclusion criteria
Individuals and their families, of all ages, experiencing addiction and mental health difficulties and/or illness that impact daily functioning.
Exclusion criteria
- Third party assessments
- Individuals who are seeking marital/relationships counselling are referred to community resources that specialize in this area.
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Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care.
providers etc. who do not send referrals via Connect Care.
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Referral sources can contact our intake coordinator to provide information or discuss services.
Parental involvement is required for individuals 16 years of age and younger.
Physicians wishing to refer their clients for a one time psychiatric consultation can request a consultation referral form from their local clinic.
Urgent Clinical Situation: acute but not necessary severe disorders or issues that necessitate the need for urgent attention to prevent further decompensation (e.g. displaying some signs of psychosis, suicidal ideation without intent, postpartum depression).
Intake workers will connect patient with:
Emergent Clinical Situation: where there is an imminent risk of serious harm or death to self or others (e.g. serious suicidal states, violent states or states seriously impaired judgment, delirium, dementia, or acute psychosis, severe dissociative state, querying admission to hospital).
Intake workers will connect patient with:
Parental involvement is required for individuals 16 years of age and younger.
Physicians wishing to refer their clients for a one time psychiatric consultation can request a consultation referral form from their local clinic.
Urgent Clinical Situation: acute but not necessary severe disorders or issues that necessitate the need for urgent attention to prevent further decompensation (e.g. displaying some signs of psychosis, suicidal ideation without intent, postpartum depression).
Intake workers will connect patient with:
- Distress Center Calgary at 403-297-4357
- Community Resource Team (Wood's Homes)
- South Mobile Response Team
- Urgent Mental Health Care at Airdrie Urgent Care
- Urgent Mental Health Care at Banff Hospital (2pm to 9pm 7 days/week)
- Urgent Mental Health Care at Canmore Hospital (2pm to 9pm 7 days/week)
Emergent Clinical Situation: where there is an imminent risk of serious harm or death to self or others (e.g. serious suicidal states, violent states or states seriously impaired judgment, delirium, dementia, or acute psychosis, severe dissociative state, querying admission to hospital).
Intake workers will connect patient with:
- Immediate resources such as 911 or the closest Emergency Department.
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REFERRAL PROCESS - FOR CONNECT CARE USERS
Send an Internal Referral using the Ambulatory Referral Order to Addiction and Mental Health, type HRI HRMHC AMH COMM CLINIC in the “To Department” section and complete order.
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REFERRAL PROCESS - FOR SELF-REFERRAL
For counselling services, contact Access Mental Health at 1-844-943-1500.
Parental involvement is required for individuals 16 years of age and younger.
Urgent Clinical Situation: acute but not necessary severe disorders or issues that necessitate the need for urgent attention to prevent further decompensation (e.g. displaying some signs of psychosis, suicidal ideation without intent, postpartum depression).
Intake workers will connect patient with:
Emergent Clinical Situation: where there is an imminent risk of serious harm or death to self or others (e.g. serious suicidal states, violent states or states seriously impaired judgment, delirium, dementia, or acute psychosis, severe dissociative state, querying admission to hospital).
Intake workers will connect patient with:
Parental involvement is required for individuals 16 years of age and younger.
Urgent Clinical Situation: acute but not necessary severe disorders or issues that necessitate the need for urgent attention to prevent further decompensation (e.g. displaying some signs of psychosis, suicidal ideation without intent, postpartum depression).
Intake workers will connect patient with:
- Distress Center Calgary at 403-297-4357
- Community Resource Team (Wood's Homes)
- South Mobile Response Team
- Urgent Mental Health Care at Airdrie Urgent Care
- Urgent Mental Health Care at Banff Hospital (2pm to 9pm 7 days/week)
- Urgent Mental Health Care at Canmore Hospital (2pm to 9pm 7 days/week)
Emergent Clinical Situation: where there is an imminent risk of serious harm or death to self or others (e.g. serious suicidal states, violent states or states seriously impaired judgment, delirium, dementia, or acute psychosis, severe dissociative state, querying admission to hospital).
Intake workers will connect patient with:
- Immediate resources such as 911 or the closest Emergency Department.
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ADDITIONAL SERVICE DETAILS
A range of community mental health and addiction services are provided including: prevention, promotion, consultation, assessment, individual and group therapy, community outreach and geriatrics. Clinical services are focused on individuals experiencing addiction and or struggling with moderate to severe mental health illness.
Our therapeutic programs and services are client centered, recovery focused and episodic.
Addiction and Mental Health Therapy is available to individuals, across the lifespan, struggling with moderate to severe mental illness and/or addiction issues. Work is recovery oriented and episodic in nature. Therapists help clients define problems in solvable ways while generating clear, simple and attainable goals. The purpose of therapy is to bring about the changes the client is willing to invest effort in achieving.
Geriatric Services: Provides services to individuals, regardless of age, with a cognitive impairment with or without compromised physical health. We provide assessments, interventions, consultations, education, advocacy for clients, families, caregivers and the communities in which they live. Please fax referral to the Black Diamond Addiction & Mental Health Clinic @ 403-933-4353.
Groups: As groups run throughout the year and differ across the various clinics, please contact the local clinic.
Cost: This is a publicly funded service.
Our therapeutic programs and services are client centered, recovery focused and episodic.
Addiction and Mental Health Therapy is available to individuals, across the lifespan, struggling with moderate to severe mental illness and/or addiction issues. Work is recovery oriented and episodic in nature. Therapists help clients define problems in solvable ways while generating clear, simple and attainable goals. The purpose of therapy is to bring about the changes the client is willing to invest effort in achieving.
Geriatric Services: Provides services to individuals, regardless of age, with a cognitive impairment with or without compromised physical health. We provide assessments, interventions, consultations, education, advocacy for clients, families, caregivers and the communities in which they live. Please fax referral to the Black Diamond Addiction & Mental Health Clinic @ 403-933-4353.
Groups: As groups run throughout the year and differ across the various clinics, please contact the local clinic.
Cost: This is a publicly funded service.
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COMMUNICATION PROCESS
- Referral receipt to referring source within 7 days.
- Wait list status update every 14 days.
PHONE
403-652-8340 (General Inquiries)
FAX
403-601-8016
TOLL FREE PHONE
1-844-943-1500 (Access Mental Health)
REFERRAL PHONE
844-943-1500
REFERRAL FAX
403-943-9044
REFERRAL FORM
Please contact Access Mental Health at 1-844-943-1500.
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LINKED SPECIALISTS
CLICK + TO VIEW REFERRAL GUIDELINES
PATIENT APPOINTMENT INFORMATION
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MISSED APPOINTMENT GUIDELINES
Clients are encouraged to NOT miss appointments. Missed appointments impact their ability to meet their goals and as well, extend the wait times for other wanting to access services.
If an individual does need to reschedule, they are asked to provide 24 hour notice so we can support someone else accessing the appointment time. If no notice is given then the missed appointment is considered a no show and the individual will be required to follow the outlined processes, as explained by the therapist in the initial meeting.
If an individual does need to reschedule, they are asked to provide 24 hour notice so we can support someone else accessing the appointment time. If no notice is given then the missed appointment is considered a no show and the individual will be required to follow the outlined processes, as explained by the therapist in the initial meeting.
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HOURS OF OPERATION
| Monday: | 8:00 am - 4:15 pm |
| Tuesday: | 8:00 am - 4:15 pm |
| Wednesday: | 8:00 am - 8:15 pm |
| Thursday: | 8:00 am - 4:15 pm |
| Friday: | 8:00 am - 4:15 pm |
Description:
Evening hours vary by clinic location
ADDRESS
Suite 200
617 1 Street W
High River Alberta
T1V 1M5
617 1 Street W
High River Alberta
T1V 1M5
PATIENT APPOINTMENT INSTRUCTIONS
- Bring your Alberta health care card and a piece of government issued photo ID.
- Check in at reception 15 minutes prior to your scheduled appointment time.
- You may bring a family member or significant other during your consultation.
- Please make sure to have someone with you if you are unable to communicate in English.
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DIRECTIONS
Mental Health is located at Suite 200, 617 1st St W, High River, Alberta.
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PHONE
403-652-8340 (General Inquiries)
TOLL FREE PHONE
1-844-943-1500 (Access Mental Health)
PARKING INSTRUCTIONS
Free, outdoor ground-level parking is available on site. Street parking is available as well.
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EMAIL
VIRTUAL APPOINTMENT INFORMATION
PLease contact clinic for further information.
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PARKING MAP
There is no parking map available
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WHEELCHAIR ACCESSIBILITY
N/A
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The primary purpose of the All Locations list is to let the user easily
access any location of a healthcare service without going back to the main search
screen.
The locations listed have 3 background colors:
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD. If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list. The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current. Common Scenario: A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service. Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON. The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location. Individual referral process
Common referral process - 2 sub cases. Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option. Remember: Some fields can be location specific with the common referral process: Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax. To update these items you have to edit each Healthcare Service@Location separately. ADDITONAL NOTES:
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