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This service has 2 current healthcare service locations.
Rheumatology - Outpatients   at
Richmond Road Diagnostic and Treatment Centre
This service accepts referrals via its central access office
Specialty: Rheumatology
Connect Care Department: CGY RRDTC RHEUMATOLOGY CL
Estimated time to routine appointment: Within 18 months
Alberta Health Services - Calgary Zone
REFERRAL PROCESS
This service only accepts referral via Rheumatology Central Access Triage office.
This page only displays patient resources and appointment navigation information for this service.
To make a referral, please refer to the Central Access Triage profile.
This service only accepts referral via Rheumatology Central Access Triage office.
This page only displays patient resources and appointment navigation information for this service.
To make a referral, please refer to the Central Access Triage profile.
SERVICE DESCRIPTION
Outpatient clinic providing assessment, diagnosis, treatment and follow-up care for clients with Rheumatological conditions.Provides assessment, diagnosis, treatment and follow-up care for Rheumatology patients. The clinic is also involved in clinical trials.
Outpatient clinic providing assessment, diagnosis, treatment and follow-up care for clients with Rheumatological conditions.Provides assessment, diagnosis, treatment and follow-up care for Rheumatology patients. The clinic is also involved in clinical trials.
COMMUNICATION PROCESS
  • Referral receipt to referring source within 7 days.
  • Wait list status update every 14 days.
  • Appointment outcome to referral source within 30 days.
ADDITIONAL SERVICE DETAILS
All routine, semi-urgent and urgent consults are managed through Rheumatology Central Access & Triage via:

Rheumatology CAT manages referrals for a number of different rheumatology clinics in the Calgary Zone;
  • Rheumatology Outpatient Clinic at Richmond Road Diagnostic and Treatment Centre
  • Rheumatology Outpatient Clinic at South Health Campus
  • Private Rheumatology Practices in Calgary
Primary care pathway: Gout
Primary care pathway: Peripheral arthritis
Osteoarthritis Management
Fibromyalgia Management

If you feel the patient needs to be seen urgently or their condition worsens, please page the Rheumatologist On Call at: 
  • Phone Specialist Link (during regular office hours): Ph 403-910-2551.
  • Phone the Rheumatologist on call (if AFTER business hours): Ph 403-944-1110.
All routine, semi-urgent and urgent consults are managed through Rheumatology Central Access & Triage via:

Rheumatology CAT manages referrals for a number of different rheumatology clinics in the Calgary Zone;
  • Rheumatology Outpatient Clinic at Richmond Road Diagnostic and Treatment Centre
  • Rheumatology Outpatient Clinic at South Health Campus
  • Private Rheumatology Practices in Calgary
Primary care pathway: Gout
Primary care pathway: Peripheral arthritis
Osteoarthritis Management
Fibromyalgia Management

If you feel the patient needs to be seen urgently or their condition worsens, please page the Rheumatologist On Call at: 
  • Phone Specialist Link (during regular office hours): Ph 403-910-2551.
  • Phone the Rheumatologist on call (if AFTER business hours): Ph 403-944-1110.
 
PATIENT APPOINTMENT INFORMATION
 
MISSED APPOINTMENT GUIDELINES
Missed appointments are minimized by requiring a re-referral after two missed appointments.
Missed appointments are minimized by requiring a re-referral after two missed appointments.
 
HOURS OF OPERATION
Monday: 8:00 am - 4:30 pm
Tuesday: 8:00 am - 4:30 pm
Wednesday: 8:00 am - 4:30 pm
Thursday: 8:00 am - 4:30 pm
Friday: 8:00 am - 4:30 pm
   
 
ADDRESS
Main floor
1820 Richmond Road SW
Calgary Alberta
T2T 5C7
PATIENT APPOINTMENT INSTRUCTIONS
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English.
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English.
 
DIRECTIONS
Richmond Road Diagnostic & Treatment Centre is located at the intersection of 17 Avenue SW and Richmond Road SW just off Crowchild Trail SW.
Richmond Road Diagnostic & Treatment Centre is located at the intersection of 17 Avenue SW and Richmond Road SW just off Crowchild Trail SW.
 
WHEELCHAIR ACCESSIBILITY
Yes

This facility is wheelchair accessible and has an elevator on site.

VIRTUAL APPOINTMENT INFORMATION
 
 

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

V6.5