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This healthcare service has 1 current healthcare service locations.
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Neuroimmunology Clinic   at
South Health Campus
Specialty: Neurology
Connect Care Department: CGY SHC NEUROIMMUNOLOGY CL
Estimated time to routine appointment: Within 6 months
Alberta Health Services - Calgary Zone
SERVICE DESCRIPTION
The Neuroimmunology Clinic focuses on care of patients with complex autoimmune or immune mediated conditions that affect the central nervous system.The neuroimmunology clinic offers assessment and multidisciplinary care of residents of Calgary and Southern Alberta who have an established diagnosis of an autoimmune or immune-mediated condition affecting the nervous system, including (but not limited to) SLE, vasculitis, autoimmune encephalitis, and sarcoidosis.

In exceptional situations, the clinic will accept referrals from neurologists, rheumatologists, or psychiatrists, if there is a high suspicion of an inflammatory, autoimmune, or immune-mediated etiology for the neurologic presentation, based on clinical and paraclinical findings.

For patients who reside outside Calgary or Southern Alberta, the clinic might exceptionally accept referrals by neurologists, rheumatologists, or psychiatrists for a second opinion regarding an established diagnosis.

Patients who fit the criteria for other neurology clinics such as the MS Clinic or the Neuromuscular Clinic should be referred to the respective clinics for triage.
The Neuroimmunology Clinic focuses on care of patients with complex autoimmune or immune mediated conditions that affect the central nervous system.The neuroimmunology clinic offers assessment and multidisciplinary care of residents of Calgary and Southern Alberta who have an established diagnosis of an autoimmune or immune-mediated condition affecting the nervous system, including (but not limited to) SLE, vasculitis, autoimmune encephalitis, and sarcoidosis.

In exceptional situations, the clinic will accept referrals from neurologists, rheumatologists, or psychiatrists, if there is a high suspicion of an inflammatory, autoimmune, or immune-mediated etiology for the neurologic presentation, based on clinical and paraclinical findings.

For patients who reside outside Calgary or Southern Alberta, the clinic might exceptionally accept referrals by neurologists, rheumatologists, or psychiatrists for a second opinion regarding an established diagnosis.

Patients who fit the criteria for other neurology clinics such as the MS Clinic or the Neuromuscular Clinic should be referred to the respective clinics for triage.
ELIGIBILITY REQUIREMENTS
See Service Description
Referral Guidelines - Patient's fulfilling eligibility requirements.
-Medication list (dose, frequency, route) within 6 months
-Past medication history
-All previous
-Results of all investigations completed to investigate the neurologic symptoms
-All previous
-Describe focal symptom(s) including date(s) of onset and symptom evolution
-Within 1 month
Complete list of co-morbidities
-All [previous
-Previous neurology, rheumatology, psychaitry and opthamology consult letters, and discharge summaries
-All previous
-MRI reports
-All previous
See Service Description
Referral Guidelines - Patient's fulfilling eligibility requirements.
-Medication list (dose, frequency, route) within 6 months
-Past medication history
-All previous
-Results of all investigations completed to investigate the neurologic symptoms
-All previous
-Describe focal symptom(s) including date(s) of onset and symptom evolution
-Within 1 month
Complete list of co-morbidities
-All [previous
-Previous neurology, rheumatology, psychaitry and opthamology consult letters, and discharge summaries
-All previous
-MRI reports
-All previous
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care. 
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Complete the referral form and fax it to the service using the contact information in this profile
Complete the referral form and fax it to the service using the contact information in this profile
REFERRAL PROCESS - FOR CONNECT CARE USERS
Send an Internal Referral using the Ambulatory Referral Order to Neurology, enter CGY SHC NEUROIMMUNOLOGY CL in the “To Department” section and complete order.
Send an Internal Referral using the Ambulatory Referral Order to Neurology, enter CGY SHC NEUROIMMUNOLOGY CL in the “To Department” section and complete order.
ADDITIONAL SERVICE DETAILS
Clinical pathways available on the Specialist Link Website:
  • Peripheral Neuropathy
  • Vertigo
  • Headache
  • Suspected Essential Tremor
  • Suspected Parkinson's Disease
 We do not see patients for:
  • Medicolegal assessments
  • Workers Compensation Board assessments
  • Acute or chronic radiculopathy with known structural cause (such as disc extrusions)
  • Chronic Pain
Clinical pathways available on the Specialist Link Website:
  • Peripheral Neuropathy
  • Vertigo
  • Headache
  • Suspected Essential Tremor
  • Suspected Parkinson's Disease
 We do not see patients for:
  • Medicolegal assessments
  • Workers Compensation Board assessments
  • Acute or chronic radiculopathy with known structural cause (such as disc extrusions)
  • Chronic Pain
COMMUNICATION PROCESS
  • Referral receipt to referring source within 7 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 14 days.
  • Appointment outcome to referral source within 30 days.
 
PHONE
403-956-3464
FAX
403-956-3480 (Direct Clinic Fax)
403-476-8771 (New Referrals)
REFERRAL PHONE
403-956-3464
REFERRAL FAX
403-476-8771
REFERRAL FORM
REFERRAL ADVICE
eReferral eConsult
Specialist LINK
CLICK + TO VIEW REFERRAL GUIDELINES
+-
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
+-
Neurological symptom
See specific referral requirements on Neurology Central Access and Triage ARD
 
Any time
Neurology Central Access and Triage (NCAT)
PATIENT APPOINTMENT INFORMATION
Email
Print
 
MISSED APPOINTMENT GUIDELINES
If a new patient misses two or more consecutive appointments, the patient could be discharged from the Neuroimmunology Clinic based on the assessment of the patient's most responsible physician, and require a new referral to be seen at the Neuroimmunology clinic.
If a new patient misses two or more consecutive appointments, the patient could be discharged from the Neuroimmunology Clinic based on the assessment of the patient's most responsible physician, and require a new referral to be seen at the Neuroimmunology clinic.
 
HOURS OF OPERATION
Monday: 8:00 am - 4:00 pm
Tuesday: 8:00 am - 4:00 pm
Wednesday: 8:00 am - 4:00 pm
Thursday: 8:00 am - 4:00 pm
Friday: 8:00 am - 4:00 pm
   
 
ADDRESS
Level 5
4448 Front Street SE
Calgary Alberta
T3M 1M4
PATIENT APPOINTMENT INSTRUCTIONS
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English.
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English.
 
DIRECTIONS
SHC Neuroimmunology clinic is located in the Main Building, take the Outpatient Elevators to the 5th floor, proceed to area 5D for check-in.

SHC Campus Directions
SHC Neuroimmunology clinic is located in the Main Building, take the Outpatient Elevators to the 5th floor, proceed to area 5D for check-in.

SHC Campus Directions
 
PHONE
403-956-3464
 
PARKING INSTRUCTIONS
 
EMAIL
VIRTUAL APPOINTMENT INFORMATION
 
PARKING MAP
 
WHEELCHAIR ACCESSIBILITY
Yes

This facility is wheelchair accessible.


The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

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