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This healthcare service has 1 current healthcare service locations.
Spinal Cord Injury Rehabilitation Clinic   at
Foothills Medical Centre
Specialty: Physical Medicine and Rehabilitation
Connect Care Department: CGY FMC SPINAL CORD CL
Estimated time to routine appointment: Within 3 months
Alberta Health Services - Calgary Zone
SERVICE DESCRIPTION
This is a Physical Medicine and Rehabilitation Specialist service that offers comprehensive assessment and recommendations for the care of people affected by spinal cord injury.The Spinal Cord Injury Rehabilitation Clinic provides assessment and treatment for individuals with sequelae of spinal cord injury / disease. Typical concerns include pressure sores, spasticity, neurogenic bowel / bladder, and / or autonomic dysfunction.
This is a Physical Medicine and Rehabilitation Specialist service that offers comprehensive assessment and recommendations for the care of people affected by spinal cord injury.The Spinal Cord Injury Rehabilitation Clinic provides assessment and treatment for individuals with sequelae of spinal cord injury / disease. Typical concerns include pressure sores, spasticity, neurogenic bowel / bladder, and / or autonomic dysfunction.
ELIGIBILITY REQUIREMENTS
Patients 18 years of age or older presenting with a spinal cord injury.

SCI diagnosis inclusion criteria:
  • Spinal cord injury caused by trauma from an external force such as a motor vehicle collision, fall, assault or sports injury
  • Non traumatic medical problem or disease process which causes damage to the spinal cord e.g. spinal cord ischemia / infection / bleed, tumours, spina bifida
SCI rehab clinic exclusion criteria:
  • Back or neck pain in the absence of spinal cord injury or cauda equina syndrome.  We offer spinal cord rehabilitation consultation or follow-up, but do not address back pain only referrals.
  • Multiple Sclerosis
Patients 18 years of age or older presenting with a spinal cord injury.

SCI diagnosis inclusion criteria:
  • Spinal cord injury caused by trauma from an external force such as a motor vehicle collision, fall, assault or sports injury
  • Non traumatic medical problem or disease process which causes damage to the spinal cord e.g. spinal cord ischemia / infection / bleed, tumours, spina bifida
SCI rehab clinic exclusion criteria:
  • Back or neck pain in the absence of spinal cord injury or cauda equina syndrome.  We offer spinal cord rehabilitation consultation or follow-up, but do not address back pain only referrals.
  • Multiple Sclerosis
ROUTINE REFERRAL PROCESS
Referrals are accepted by letter/fax. If you are unsure if the patient meets our criteria, please contact our office.
 
Please ensure that the patient's contact information is up to date to allow us to contact patient without delay.

*Additional providers in the SCI clinic include: Raj Parmar Nurse Practitioner*

Steps to send a referral to Spinal Cord Injury Rehabilitation Clinic in Connect Care:

  1. If sending as an outpatient clinic Select +Add Order at the bottom left of your Encounter
  2. If sending as an inpatient unit click on Order tab and refer to the right of the screen for search box
  3. Type in “amb ref pmr” in the “+ add order” box and press enter.
  4. Select “Ambulatory Referral to Physical Medicine and Rehabilitation” under the “after visit procedures” heading and click “Accept”.
  5. Complete the Spinal Cord Injury Rehabilitation Clinic referral by filling in the necessary fields:
    • By Provider: name of referring provider
    • To Dept Spec: keep as ‘Physical medicine and Rehabilitation’
    • To Dept: enter CGY FMC SPINAL CORD CL (or 101029271)
    • To Provider: leave blank, unless there is a specific physiatrist you would like them to see
    • Reason: Spinal cord injury
    • Priority: Choose the priority in which you would like the patient to be seen
    • Type: leave as ‘consultation’
    • Patient’s current status: select as appropriate
    • Referred on date: enter date
    • Is the referral for a new problem: select as appropriate
    • Comments: Fill in any relevant information to assist with triage
  1. Accept and Sign the order
         7.  Complete ordering information as per your clinic workflow

 

Referrals are accepted by letter/fax. If you are unsure if the patient meets our criteria, please contact our office.
 
Please ensure that the patient's contact information is up to date to allow us to contact patient without delay.

*Additional providers in the SCI clinic include: Raj Parmar Nurse Practitioner*

Steps to send a referral to Spinal Cord Injury Rehabilitation Clinic in Connect Care:

  1. If sending as an outpatient clinic Select +Add Order at the bottom left of your Encounter
  2. If sending as an inpatient unit click on Order tab and refer to the right of the screen for search box
  3. Type in “amb ref pmr” in the “+ add order” box and press enter.
  4. Select “Ambulatory Referral to Physical Medicine and Rehabilitation” under the “after visit procedures” heading and click “Accept”.
  5. Complete the Spinal Cord Injury Rehabilitation Clinic referral by filling in the necessary fields:
    • By Provider: name of referring provider
    • To Dept Spec: keep as ‘Physical medicine and Rehabilitation’
    • To Dept: enter CGY FMC SPINAL CORD CL (or 101029271)
    • To Provider: leave blank, unless there is a specific physiatrist you would like them to see
    • Reason: Spinal cord injury
    • Priority: Choose the priority in which you would like the patient to be seen
    • Type: leave as ‘consultation’
    • Patient’s current status: select as appropriate
    • Referred on date: enter date
    • Is the referral for a new problem: select as appropriate
    • Comments: Fill in any relevant information to assist with triage
  1. Accept and Sign the order
         7.  Complete ordering information as per your clinic workflow

 

URGENT REFERRAL PROCESS
Please direct patients to the nearest Emergency Department or Urgent Care Facility.
Please direct patients to the nearest Emergency Department or Urgent Care Facility.
EMERGENCY REFERRAL PROCESS
For all emergencies, refer directly to Emergency Department.  Acute injuries or neurologic deterioration should be directed to the Emergency Department.
For all emergencies, refer directly to Emergency Department.  Acute injuries or neurologic deterioration should be directed to the Emergency Department.
ADDITIONAL SERVICE DETAILS
Most of our clients are seen on an annual basis by our physiatrist and/or nurse practitioner, although some patients may require more frequent visits. Our recommendations will be detailed and patients will require ongoing family physician involvement (e.g. for prescription refills).

If you are requesting neurosurgery or orthopedic consultation, please considering referring to:
  • Spine Triage and Assessment Clinic
  • Caleo Health
*Additional providers in the SCI clinic include: Raj Parmar Nurse Practitioner* 

 

Most of our clients are seen on an annual basis by our physiatrist and/or nurse practitioner, although some patients may require more frequent visits. Our recommendations will be detailed and patients will require ongoing family physician involvement (e.g. for prescription refills).

If you are requesting neurosurgery or orthopedic consultation, please considering referring to:
  • Spine Triage and Assessment Clinic
  • Caleo Health
*Additional providers in the SCI clinic include: Raj Parmar Nurse Practitioner* 

 

COMMUNICATION PROCESS
  • Referral receipt to referring source within 7 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 14 days.
  • Wait list status update every 90 days.
  • Appointment outcome to referral source within 30 days.
 
PHONE
403-944-4224
FAX
403-283-2526
REFERRAL PHONE
403-944-4224
REFERRAL FAX
403-283-2526
REFERRAL FORM
CLICK + TO VIEW REFERRAL GUIDELINES
+-
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
+-
Spinal cord injury
Medication List (dose, frequency, route)
 
Within 1 month
Date of injury or onset of disease
 
Current
Past medical history
 
Current
Mechanism of injury (if appropriate)
 
Current
Therapist or specialist consultant assessments (if available)
 
Current
PATIENT APPOINTMENT INFORMATION
Email
Print
 
MISSED APPOINTMENT GUIDELINES
If you are unable to attend a scheduled appointment, please contact the clinic a minimum of 48 hours in advance to re-schedule.
If you are unable to attend a scheduled appointment, please contact the clinic a minimum of 48 hours in advance to re-schedule.
 
HOURS OF OPERATION
Monday: 8:00 am - 4:00 pm
Tuesday: 8:00 am - 4:00 pm
Wednesday: 8:00 am - 4:00 pm
Thursday: 8:00 am - 4:00 pm
Friday: 8:00 am - 4:00 pm
   
 
ADDRESS
Special Services Building - Main Floor
1403 29 Street NW
Calgary Alberta
T2N 2T9
PATIENT APPOINTMENT INSTRUCTIONS
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English.
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English.
 
DIRECTIONS
Located at the intersection of 16 Avenue NW and 29 Street NW.

Transit:
Public transportation is available to this facility.
Located at the intersection of 16 Avenue NW and 29 Street NW.

Transit:
Public transportation is available to this facility.
 
PHONE
403-944-4224
 
PARKING INSTRUCTIONS

Due to ongoing construction at the Foothills Medical Centre please allow for additional time for parking and making your way to your appointment.

Parking payment due in advance.Any pay station can be used to pay for any lot. Pay stations are located in all parking areas and most building entrances.
Parking pay stations accept coin and all major credit cards. Accessible parking is available in all public parking lots and secondary surface lots.
Parking rates apply 24 hours per day, and are in effect for all public parkers including those with provincially issued placards for persons with disabilities. 

Due to ongoing construction at the Foothills Medical Centre please allow for additional time for parking and making your way to your appointment.

Parking payment due in advance.Any pay station can be used to pay for any lot. Pay stations are located in all parking areas and most building entrances.
Parking pay stations accept coin and all major credit cards. Accessible parking is available in all public parking lots and secondary surface lots.
Parking rates apply 24 hours per day, and are in effect for all public parkers including those with provincially issued placards for persons with disabilities. 

 
EMAIL
VIRTUAL APPOINTMENT INFORMATION
As needed.
As needed.
 
 
WHEELCHAIR ACCESSIBILITY
Yes

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

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