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This healthcare service has 2 current healthcare service locations.
Multiple Sclerosis Clinic   at
Foothills Medical Centre
Specialty: Neurology
Connect Care Department: CGY FMC MULTIPLE SCLEROSIS
Estimated time to routine appointment: Within 3 months
Alberta Health Services - Calgary Zone
SERVICE DESCRIPTION
Offers assessment, diagnosis, and treatment of people with multiple sclerosis.Provides assessment, diagnosis, and treatment of people with multiple sclerosis (MS), including:
  • making sure clients have the right diagnosis
  • consultations about the brain, spinal cord, and nervous system
  • helping clients get the care they need from a team of neurologists, physiatrists, nurses, and rehabilitation specialists
  • working with community agencies, including the MS Society, Home Care, and Continuing Care to provide care to clients
  • collecting information about MS and providing it for education and research projects about the cause and treatment of MS
Offers assessment, diagnosis, and treatment of people with multiple sclerosis.Provides assessment, diagnosis, and treatment of people with multiple sclerosis (MS), including:
  • making sure clients have the right diagnosis
  • consultations about the brain, spinal cord, and nervous system
  • helping clients get the care they need from a team of neurologists, physiatrists, nurses, and rehabilitation specialists
  • working with community agencies, including the MS Society, Home Care, and Continuing Care to provide care to clients
  • collecting information about MS and providing it for education and research projects about the cause and treatment of MS
ELIGIBILITY REQUIREMENTS
Three of the following imaging features are almost always present in MS:
  • flame-shaped/ovoid periventricular T2 lesions,
  • infratentorial lesions (in the brainstem, cerebellum or spinal cord),
  • juxtacortical lesions, and
  • gadolinium enhancing lesions
The following types of referrals are not accepted:
  • referrals to see people who live outside our referral area (Southern Alberta and the SE tip of BC) except in exceptional circumstances
  • referrals for second opinions for people outside our referral area, or for those who believe they have MS despite an alternate neurologic opinion.  Some MS Clinic physicians do provide this service.  Contact the MS Clinic for a current list of these physicians in their general neurology clinic.
Three of the following imaging features are almost always present in MS:
  • flame-shaped/ovoid periventricular T2 lesions,
  • infratentorial lesions (in the brainstem, cerebellum or spinal cord),
  • juxtacortical lesions, and
  • gadolinium enhancing lesions
The following types of referrals are not accepted:
  • referrals to see people who live outside our referral area (Southern Alberta and the SE tip of BC) except in exceptional circumstances
  • referrals for second opinions for people outside our referral area, or for those who believe they have MS despite an alternate neurologic opinion.  Some MS Clinic physicians do provide this service.  Contact the MS Clinic for a current list of these physicians in their general neurology clinic.
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care. 
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Complete the referral form and fax it to the service using the contact information in this profile
Urgent Referrals: Please indicate on referral form / letter if the referral is urgent. Provide details regarding symptoms that you believe require expedited assessment (sooner than 6 months).
Please indicate if a telephone consult is requested. Note the urgency and indicate availability.
Complete the referral form and fax it to the service using the contact information in this profile
Urgent Referrals: Please indicate on referral form / letter if the referral is urgent. Provide details regarding symptoms that you believe require expedited assessment (sooner than 6 months).
Please indicate if a telephone consult is requested. Note the urgency and indicate availability.
REFERRAL PROCESS - FOR CONNECT CARE USERS
Send an Internal Referral using the Ambulatory Referral Order to Neurology, enter CGY FMC MULTIPLE SCLEROSIS in the “To Department” section and complete order.
Urgent Referrals: Please indicate on referral form / letter if the referral is urgent. Provide details regarding symptoms that you believe require expedited assessment (sooner than 6 months).
Please indicate if a telephone consult is requested. Note the urgency and indicate availability.
Send an Internal Referral using the Ambulatory Referral Order to Neurology, enter CGY FMC MULTIPLE SCLEROSIS in the “To Department” section and complete order.
Urgent Referrals: Please indicate on referral form / letter if the referral is urgent. Provide details regarding symptoms that you believe require expedited assessment (sooner than 6 months).
Please indicate if a telephone consult is requested. Note the urgency and indicate availability.
ADDITIONAL SERVICE DETAILS
In the Calgary Multiple Sclerosis (MS) Clinic the focus is on multidisciplinary care of Southern Albertans with MS and suspected MS.  Non-specific symptoms like numbness, tingling and non-specific MRI changes which include demyelinating disease as a possible cause may be indications for neurology assessment but do not require MS Clinic assessment.
MRI in MS and suspected MS:  Many people, especially those over age 50, have non-specific T2 hyperintensities on brain MRI; often they are described as 'sub-cortical' or 'punctate'.  These are infrequently due to MS.
In the Calgary Multiple Sclerosis (MS) Clinic the focus is on multidisciplinary care of Southern Albertans with MS and suspected MS.  Non-specific symptoms like numbness, tingling and non-specific MRI changes which include demyelinating disease as a possible cause may be indications for neurology assessment but do not require MS Clinic assessment.
MRI in MS and suspected MS:  Many people, especially those over age 50, have non-specific T2 hyperintensities on brain MRI; often they are described as 'sub-cortical' or 'punctate'.  These are infrequently due to MS.
COMMUNICATION PROCESS
  • Referral receipt to referring source within 7 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 14 days.
  • Appointment outcome to referral source within 30 days.
 
PHONE
403-944-4253
FAX
403-476-8771 (New referrals)
403-270-7162 (Direct clinic fax
existing patient issues only)
REFERRAL FORM
CLICK + TO VIEW REFERRAL GUIDELINES
+-
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
+-
Demyelinating disease of central nervous system
Describe focal symptom(s) including date(s) of onset and symptom evolution (in a person with an MRI suspicious for MS)
 
Within 1 month
Complete list of co-morbidities
 
Within 1 month
Previous neurology or ophthalmology consult letters and discharge summaries
 
Within 12 months
MRI reports
 
all previous
Results of all investigations completed to investigate the neurologic symptoms
 
any available
Suspected and/or diagnosed
+-
Multiple sclerosis
Describe focal symptom(s) including date(s) of onset and symptom evolution (in a person with an MRI suspicious for MS)
 
Within 1 month
Complete list of co-morbidities
 
Within 1 month
Previous neurology or ophthalmology consult letters and discharge summaries
 
Within 12 months
MRI reports
 
all previous
Results of all investigations completed to investigate the neurologic symptoms
 
any available
Newly diagnosed
+-
Neuromyelitis optica
Describe focal symptom(s) including date(s) of onset and symptom evolution (in a person with an MRI suspicious for MS)
 
Within 1 month
Complete list of co-morbidities
 
Within 1 month
Previous neurology or ophthalmology consult letters and discharge summaries
 
Within 12 months
MRI reports
 
all previous
Results of all investigations completed to investigate the neurologic symptoms
 
any available
+-
Optic neuritis
Describe focal symptom(s) including date(s) of onset and symptom evolution (in a person with an MRI suspicious for MS)
 
Within 1 month
Complete list of co-morbidities
 
Within 1 month
Previous neurology or ophthalmology consult letters and discharge summaries
 
Within 12 months
MRI reports
 
all previous
Results of all investigations completed to investigate the neurologic symptoms
 
any available
Diagnosed by a neurologist and/or opthamologist
+-
Relapse
Describe focal symptom(s) including date(s) of onset and symptom evolution (in a person with an MRI suspicious for MS)
 
Within 1 month
Complete list of co-morbidities
 
Within 1 month
Previous neurology or ophthalmology consult letters and discharge summaries
 
Within 12 months
MRI reports
 
all previous
Results of all investigations completed to investigate the neurologic symptoms
 
any available
Disabling relapses
+-
Transverse myelopathy syndrome
Describe focal symptom(s) including date(s) of onset and symptom evolution (in a person with an MRI suspicious for MS)
 
Within 1 month
Complete list of co-morbidities
 
Within 1 month
Previous neurology or ophthalmology consult letters and discharge summaries
 
Within 12 months
MRI reports
 
all previous
Results of all investigations completed to investigate the neurologic symptoms
 
any available
PATIENT APPOINTMENT INFORMATION
Email
Print
 
MISSED APPOINTMENT GUIDELINES
If a patient misses two consecutive appointments the attending neurologist will review the situation. There is a potential that the patient will be discharged from the MS Clinic and require a new referral to once again receive services.
If a patient misses two consecutive appointments the attending neurologist will review the situation. There is a potential that the patient will be discharged from the MS Clinic and require a new referral to once again receive services.
 
HOURS OF OPERATION
Monday: 8:00 am - 4:00 pm
Tuesday: 8:00 am - 4:00 pm
Wednesday: 8:00 am - 4:00 pm
Thursday: 8:00 am - 4:00 pm
Friday: 8:00 am - 4:00 pm
   
 
ADDRESS
Main Floor, Special Services Building
1403 29 Street NW
Calgary Alberta
T2N 2T9
PATIENT APPOINTMENT INSTRUCTIONS
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English.
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English.
 
DIRECTIONS
Foothills Medical Centre is located at the intersection of 16 Avenue NW and 29 Street NW.

Transit:
Public transportation is available to this facility.  
The new Central Parking is now open to patients, families and visitors. Public parking is available on the Skyline (second level at grade) and Mountain levels (third level) with an additional level opening in the coming months.
Most public parking at Foothills Medical Centre will be in the new Central Parking, but there are two other public parking lots for your convenience: West Parking (Lot 10) and North Parking (Lot 6)
Foothills Medical Centre is located at the intersection of 16 Avenue NW and 29 Street NW.

Transit:
Public transportation is available to this facility.  
The new Central Parking is now open to patients, families and visitors. Public parking is available on the Skyline (second level at grade) and Mountain levels (third level) with an additional level opening in the coming months.
Most public parking at Foothills Medical Centre will be in the new Central Parking, but there are two other public parking lots for your convenience: West Parking (Lot 10) and North Parking (Lot 6)
 
PHONE
403-944-4253
 
PARKING INSTRUCTIONS
Due to ongoing construction at the Foothills Medical Centre please allow for additional time for parking and making your way to your appointment.

The new Central Parking is now open to patients, families and visitors. Public parking is available on the Skyline (second level at grade) and Mountain levels (third level) with an additional level opening in the coming months.
Most public parking at Foothills Medical Centre will be in the new Central Parking, but there are two other public parking lots for your convenience: West Parking (Lot 10) and North Parking (Lot 6)
Due to ongoing construction at the Foothills Medical Centre please allow for additional time for parking and making your way to your appointment.

The new Central Parking is now open to patients, families and visitors. Public parking is available on the Skyline (second level at grade) and Mountain levels (third level) with an additional level opening in the coming months.
Most public parking at Foothills Medical Centre will be in the new Central Parking, but there are two other public parking lots for your convenience: West Parking (Lot 10) and North Parking (Lot 6)
 
EMAIL
VIRTUAL APPOINTMENT INFORMATION
Virtual appointment may be offered at this service. Call the clinic directly for more information.
Virtual appointment may be offered at this service. Call the clinic directly for more information.
 
 
WHEELCHAIR ACCESSIBILITY
Yes

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

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