Test Environment
  
X Close Window
This healthcare service has 1 current healthcare service locations.
Pediatric Hematology   at
Stollery Children's Hospital
Specialty: Pediatric Hematology
Connect Care Department: EDM STO WMC PED HEMATOLOGY CL
Estimated time to routine appointment: Within 3 months
Alberta Health Services - Edmonton Zone
SERVICE DESCRIPTION
Provides inpatient and outpatient assessment, diagnosis, treatment, and follow-up for children who have non-malignant blood conditions.Cares for pediatric hematology patients who have conditions and disorders such as:
  • Conditions affecting blood cell numbers e.g. anemia, low platelets
  • Abnormalities of red cell structure and function e.g. sickle cell disease, hereditary spherocytosis
  • Disorders of platelet or white cell function
  • Bone marrow failure syndromes both acquired and congenital
  • Bleeding disorders e.g. hemophilia
There are three subspecialty programs that care for children with ongoing hematological disorders:

  1. Dr. John Akabutu Comprehensive Centre for Bleeding Disorders
  2. Pediatric Comprehensive Sickle Cell Program of Northern Alberta
  3. Comprehensive Chelation Clinic

The program has access to all the necessary laboratory and pharmacy facilities for evaluating and treating pediatric patients.
Provides inpatient and outpatient assessment, diagnosis, treatment, and follow-up for children who have non-malignant blood conditions.Cares for pediatric hematology patients who have conditions and disorders such as:
  • Conditions affecting blood cell numbers e.g. anemia, low platelets
  • Abnormalities of red cell structure and function e.g. sickle cell disease, hereditary spherocytosis
  • Disorders of platelet or white cell function
  • Bone marrow failure syndromes both acquired and congenital
  • Bleeding disorders e.g. hemophilia
There are three subspecialty programs that care for children with ongoing hematological disorders:

  1. Dr. John Akabutu Comprehensive Centre for Bleeding Disorders
  2. Pediatric Comprehensive Sickle Cell Program of Northern Alberta
  3. Comprehensive Chelation Clinic

The program has access to all the necessary laboratory and pharmacy facilities for evaluating and treating pediatric patients.
ELIGIBILITY REQUIREMENTS
Children from birth up to their 18th birthday.
Children from birth up to their 18th birthday.
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care. 
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Complete the referral form and fax it to the service using the contact information in this profile.
If urgent, please contact the Stollery switchboard and ask to speak to the pediatric hematologist on call.
Complete the referral form and fax it to the service using the contact information in this profile.
If urgent, please contact the Stollery switchboard and ask to speak to the pediatric hematologist on call.
REFERRAL PROCESS - FOR CONNECT CARE USERS
Send an Internal Referral using the Ambulatory Referral Order to Pediatric Hematology, type EDM STO WMC PED HEMATOLOGY CL in the “To Department” section and complete order. 
Send an Internal Referral using the Ambulatory Referral Order to Pediatric Hematology, type EDM STO WMC PED HEMATOLOGY CL in the “To Department” section and complete order. 
ADDITIONAL SERVICE DETAILS
Suspected malignant blood disorder referrals should be directed to Pediatric Oncology.
Thrombosis, thrombophilia, and thromboprophylaxis referrals should be directed to the KidClot service.
Suspected malignant blood disorder referrals should be directed to Pediatric Oncology.
Thrombosis, thrombophilia, and thromboprophylaxis referrals should be directed to the KidClot service.
COMMUNICATION PROCESS
  • Referral receipt to referring source within 7 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 14 days.
  • Appointment outcome to referral source within 30 days.
 
PHONE
780-407-2654
FAX
1-888-775-9068
REFERRAL PHONE
780-248-5555
780-407-8822 Stollery switchboard
REFERRAL FAX
888-775-9068
REFERRAL FORM
CLICK + TO VIEW REFERRAL GUIDELINES
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
Anemia
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

CBC with manual differential
 
Within 1 month

Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Reticulocyte
 
Within 1 month

Serum Ferritin measurement
 
Within 1 month

TIBC - Total iron binding capacity
 
Within 1 month
Medical history should include diet history, bleeding symptoms, family history

Bleeding disorder
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

CBC with manual differential
 
Within 1 month

INR (International normalized ratio)
 
Within 1 month

Medication List (dose, frequency, route)
 
Within 1 month

PTT - Partial thromboplastin time
 
Within 1 month

Past medical history
 
Within 1 month
Medical history should include detailed personal and family bleeding history.

Hemoglobinopathy
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

CBC with manual differential
 
Within 1 month

Hemoglobinopathy screen
 
Other (any time)

Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Reticulocyte
 
Within 1 month
Detailed family history including country of origin, number of siblings, and hemoglobinopathy status of family members

Neutropenia
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

CBC with manual differential
 
Within 1 month

Medication List (dose, frequency, route)
 
Other (Withiin 2 weeks)

Past medical history
 
Within 1 month

Reticulocyte
 
Within 1 month
Referrals will be considered for neutropenia < 1.0 persistent for at least 6-8 weeks. 

Medical history should include infectious and family history. 

Red flags:
  • fever with neutropenia
  • other cytopenias on CBC
  • weight loss
  • persistent diarrhea
  • bacterial infection

Thrombocytopenia
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

CBC with manual differential
 
Within 1 month

Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Reticulocyte
 
Within 1 month
Medical history should include detailed personal and family bleeding history

Red flags:
  • platelets < 20 and bleeding
  • other cytopenias on CBC

Thrombocytosis
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

CBC with manual differential
 
Within 1 month

Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Reticulocyte
 
Within 1 month
Most thrombocytosis in children is reactive and transient. Referrals will be considered for persistent elevation or rising platelets > 600 on at least two occasions 6-8 weeks apart when the patient is otherwise well. 

Red flags: 
  • persistent platelet count > 1000
  • thrombosis history
  • other cytopenias on CBC
PATIENT APPOINTMENT INFORMATION
 
MISSED APPOINTMENT GUIDELINES
We don't have any missed appointment guidelines but we ask that all patients attend their scheduled appointments to not miss any updates. Please contact central booking to rebook appointments if required.
We don't have any missed appointment guidelines but we ask that all patients attend their scheduled appointments to not miss any updates. Please contact central booking to rebook appointments if required.
 
HOURS OF OPERATION
Monday: 8:00 am - 4:00 pm
Tuesday: 8:00 am - 4:00 pm
Wednesday: 8:00 am - 4:00 pm
Thursday: 8:00 am - 4:00 pm
Friday: 8:00 am - 4:00 pm
   
 
ADDRESS
2E
8440 112 Street
Edmonton Alberta
T6G 2B7
PATIENT APPOINTMENT INSTRUCTIONS
 
DIRECTIONS
Pediatric Hematology clinics operate out of 2E in the University of Alberta Hospital. Take the main glass elevators to the second floor. 2E clinics are located behind the elevators under the Edmonton Oilers sign.
Pediatric Hematology clinics operate out of 2E in the University of Alberta Hospital. Take the main glass elevators to the second floor. 2E clinics are located behind the elevators under the Edmonton Oilers sign.
 
PHONE
780-407-2654
 
PARKING INSTRUCTIONS
Parking is available underground on the 114st main entrance, above ground in the East parkade directly south of the Mazankowski Heart Institute or at ground level right outside of the Stollery Emergency.
Parking is available underground on the 114st main entrance, above ground in the East parkade directly south of the Mazankowski Heart Institute or at ground level right outside of the Stollery Emergency.
 
EMAIL
VIRTUAL APPOINTMENT INFORMATION
 
 
WHEELCHAIR ACCESSIBILITY
Yes

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

V6.5