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This healthcare service has 1 current healthcare service locations.
Otolaryngology (ENT Clinic) Pediatric   at
Stollery Children's Hospital
Specialty: Pediatric Otolaryngology
Connect Care Department: EDM STO WMC PED ENT
Estimated time to routine appointment: Within 18 months
Alberta Health Services - Edmonton Zone
SERVICE DESCRIPTION
Referrals and Consults for children born with or who have acquired diseases of the ears, nose, and throat (including communication disorders).Services include:
  • ear tube placement
  • tonsil and adenoid removal
  • hearing tests in collaboration with audiology
  • swallowing assessment
  • airway surgery and reconstruction
  • cochlear implants
  • middle ear surgery
Subspecialty clinics include the following: tracheostomy clinics, voice clinics, aerodigestive clinics, aspiration clinics, vascular anomaly clinic and Nurse Practitioner led clinic.
Referrals and Consults for children born with or who have acquired diseases of the ears, nose, and throat (including communication disorders).Services include:
  • ear tube placement
  • tonsil and adenoid removal
  • hearing tests in collaboration with audiology
  • swallowing assessment
  • airway surgery and reconstruction
  • cochlear implants
  • middle ear surgery
Subspecialty clinics include the following: tracheostomy clinics, voice clinics, aerodigestive clinics, aspiration clinics, vascular anomaly clinic and Nurse Practitioner led clinic.
ELIGIBILITY REQUIREMENTS
  • The following clinical problems will only be accepted for Pediatric Otolaryngology referral if the appropriate criteria are met. All referrals for these issues that do not meet these criteria will be declined:
    1. Sleep-disordered breathing
    2. Recurrent or chronic otitis media
    3. Recurrent epistaxis
    4. Ankyloglossia
Review the Referral Guidelines table below for the above clinical problem citeria.
  • Pediatric otolaryngology will NOT accept referrals for the above issues not meeting the specific criteria.
  • We will NOT accept referrals for tonsil stones, halitosis, throat clearing, subjective hearing impairment, subjective speech impairment, lip ties, or cerumen impaction other than in special circumstances.
  • We advise that suggestions to refer for matters related to tonsils and adenoid size by Dental and Orthodontic community be assessed first by the Family Physician and or Pediatrician. They are more able to initiate medical treatment or investigations, and provide a comprehensive past medical, surgical, family, and developmental history. Direct referrals from Dental and Orthodontic colleagues will not be accepted other than in special circumstances.
  • We are also unable to accept any non-urgent referrals for patients 16 years of age and up- these should be referred to an adult otolaryngology provider, as they will not be seen and treated by Pediatric Otolaryngology prior to turning 18.
  • The following clinical problems will only be accepted for Pediatric Otolaryngology referral if the appropriate criteria are met. All referrals for these issues that do not meet these criteria will be declined:
    1. Sleep-disordered breathing
    2. Recurrent or chronic otitis media
    3. Recurrent epistaxis
    4. Ankyloglossia
Review the Referral Guidelines table below for the above clinical problem citeria.
  • Pediatric otolaryngology will NOT accept referrals for the above issues not meeting the specific criteria.
  • We will NOT accept referrals for tonsil stones, halitosis, throat clearing, subjective hearing impairment, subjective speech impairment, lip ties, or cerumen impaction other than in special circumstances.
  • We advise that suggestions to refer for matters related to tonsils and adenoid size by Dental and Orthodontic community be assessed first by the Family Physician and or Pediatrician. They are more able to initiate medical treatment or investigations, and provide a comprehensive past medical, surgical, family, and developmental history. Direct referrals from Dental and Orthodontic colleagues will not be accepted other than in special circumstances.
  • We are also unable to accept any non-urgent referrals for patients 16 years of age and up- these should be referred to an adult otolaryngology provider, as they will not be seen and treated by Pediatric Otolaryngology prior to turning 18.
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care. 
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Fax referral letter to this service using the contact information on this profile.
Fax referral letter to this service using the contact information on this profile.
REFERRAL PROCESS - FOR CONNECT CARE USERS
Send an Internal Referral using the Ambulatory Referral Order to Pediatric Otolaryngology, type EDM STO WMC PED ENT in the “To Department” section and complete order.
Send an Internal Referral using the Ambulatory Referral Order to Pediatric Otolaryngology, type EDM STO WMC PED ENT in the “To Department” section and complete order.
ADDITIONAL SERVICE DETAILS
If a referral is deemed urgent by a referring provider and has been declined by our service, please discuss the case with the Pediatric Otolaryngologist on call through the University of Alberta Hospital switchboard.
If a referral is deemed urgent by a referring provider and has been declined by our service, please discuss the case with the Pediatric Otolaryngologist on call through the University of Alberta Hospital switchboard.
REFERRAL SUBMISSION INSTRUCTIONS
Follow these steps before sending a referral. Incomplete referrals may be returned or declined.

  1. Read the Service Description and Eligibility Requirements to ensure your patient is appropriate for this service.
  2. Read the Referral Guidelines table below to find the reason why you are referring to this service.
  3. Click the (+) on the Referral Guidelines table below to ensure you the applicable required information and investigations to accompany the referral before submission. Review the applicable referral processes below and follow the instructions to submit the referral.
Follow these steps before sending a referral. Incomplete referrals may be returned or declined.

  1. Read the Service Description and Eligibility Requirements to ensure your patient is appropriate for this service.
  2. Read the Referral Guidelines table below to find the reason why you are referring to this service.
  3. Click the (+) on the Referral Guidelines table below to ensure you the applicable required information and investigations to accompany the referral before submission. Review the applicable referral processes below and follow the instructions to submit the referral.
COMMUNICATION PROCESS
  • Referral receipt to referring source within 7 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 14 days.
  • Appointment outcome to referral source within 30 days.
 
PHONE
780-407-3357
REFERRAL FAX
780-644-1790
REFERRAL FORM
REFERRAL ADVICE
Connect MD
CLICK + TO VIEW REFERRAL GUIDELINES
+-
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
+-
Breathing-related sleep disorder
Past medical history
 
Within 1 month
Sleep-disordered breathing criteria:
  • Nightly snoring with witnessed apneas that has lasted longer than 6 months AND;
  • Daytime symptoms of excessive fatigue or hyperactivity/irritability AND;
  • Minimum three-month trial of medical therapy including nasal steroid, anti-histamine (when appropriate), allergy work-up (when appropriate) AND;
  • Evidence of attention to sleep hygiene measures and workup of other causes including iron deficiency OR
  • Documented evidence of medical sequelae of obstructive sleep apnea (failure to thrive, hypertension, cor pulmonalae)
+-
Choanal atresia
Past medical history
 
Within 1 month
+-
Cholesteatoma
Past medical history
 
Within 1 month
+-
Chronic otitis media
Past medical history
 
Within 1 month
Chronic otitis media criteria
  • Four or more documented episodes acute otitis media in twelve months; AND
  • Persistent middle ear effusion (over 6 weeks) after resolution of acute infection
    OR
  • Documented evidence of persistent middle ear effusion with hearing loss for longer than three months
+-
Chronic rhinitis
Past medical history
 
Within 1 month
Chronic rhinitis criteria:
  • Chronic nasal obstruction/congestion/rhinorrhea for greater than 6 months; AND
  • Adequate trial of medical therapy for at least three months without improvement, including the use of intranasal steroid with proper technique, oral/topical anti-histamine and/or anti-leukotriene as appropriate; AND
  • Management of allergies including allergy testing and/or allergist referral (when appropriate), avoidance of allergic triggers and adequate medical therapy
+-
Dysphagia
Past medical history
 
Within 1 month
+-
Foreign body in ear
Past medical history
 
Within 1 month
+-
Foreign body in nose
Past medical history
 
Within 1 month
+-
Fracture of nasal bones
Past medical history
 
Within 1 month
+-
Lesion of face
Past medical history
 
Within 1 month
+-
Mass of neck
Past medical history
 
Within 1 month
+-
Recurrent acute otitis media
Past medical history
 
Within 1 month
Recurrent acute otitis media criteria:
  • Three or more documented episodes of acute otitis media in a six-month period; AND
  • Persistent middle ear effusion (over 6 weeks) after resolution of acute infection; OR
  • Documented evidence of persistent middle ear effusion with hearing loss for longer than three months
+-
Recurrent acute tonsillitis
Past medical history
 
Within 1 month
Recurrent tonsillitis criteria:
  • Recurrent bacterial tonsillitis requiring antibiotic therapy of appropriate frequency (seven episodes in one year, five episodes per year for two years, three episodes per year for three years); AND
  • Every episode confirmed with at least one of: positive swab for group A strep, positive bacterial culture, fever with tonsillar exudate and lymphadenopathy; AND
  • Significant quality of life impact such as prolonged school/work absenteeism OR recurrent peritonsillar abscess OR antibiotic resistance
+-
Recurrent epistaxis
Past medical history
 
Within 1 month
Recurrent epistaxis criteria:
  • Chronic nasal obstruction/congestion/rhinorrhea for greater than 6 months; AND
  • Adequate trial of medical therapy for at least three months without improvement, including the use of intranasal steroid with proper technique, oral/topical anti-histamine and/or anti-leukotriene as appropriate; AND
  • Management of allergies including allergy testing and/or allergist referral (when appropriate), avoidance of allergic triggers and adequate medical therapy.
+-
Sialorrhea
Past medical history
 
Within 1 month
+-
Stenosis of ear canal
Past medical history
 
Within 1 month
+-
Stridor
Past medical history
 
Within 1 month
+-
Tongue tie
Past medical history
 
Within 1 month
Ankyloglossia criteria:
  • Documented feeding difficulties (infants) after appropriate referral and management by a breastfeeding specialist and/or speech-language pathologist; OR
  • Documented articulation difficulties (older children) after appropriate management and therapy by a speech-language pathologist
+-
Vocal cord paralysis
Past medical history
 
Within 1 month
+-
Voice impairment
Past medical history
 
Within 1 month
PATIENT APPOINTMENT INFORMATION
Email
Print
 
MISSED APPOINTMENT GUIDELINES
If you are unable to attend a scheduled appointment, please contact the clinic a minimum of 48 hours in advance.
If you are unable to attend a scheduled appointment, please contact the clinic a minimum of 48 hours in advance.
 
HOURS OF OPERATION
Monday: 8:00 am - 4:00 pm
Tuesday: 8:00 am - 4:00 pm
Wednesday: 8:00 am - 4:00 pm
Thursday: 8:00 am - 4:00 pm
Friday: 8:00 am - 4:00 pm
   
 
ADDRESS
Unit 2E
8440 112 Street
Edmonton Alberta
T6G 2B7
PATIENT APPOINTMENT INSTRUCTIONS
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English.
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English.
 
DIRECTIONS
The Stollery Children’s Hospital is located in the Walter C. Mackenzie centre located on the University of Alberta campus. There is a patient drop-off and pickup area at the main entrance of the hospital on the east building on 112th street and 84th avenue, directly north of the University of Alberta and Stollery Children’s Hospital’s emergency departments.
Bus stops at 112 and 114 St
LRT Health Sciences station is located west across 114 St.
The Stollery Children’s Hospital is located in the Walter C. Mackenzie centre located on the University of Alberta campus. There is a patient drop-off and pickup area at the main entrance of the hospital on the east building on 112th street and 84th avenue, directly north of the University of Alberta and Stollery Children’s Hospital’s emergency departments.
Bus stops at 112 and 114 St
LRT Health Sciences station is located west across 114 St.
 
PHONE
780-407-3357
 
PARKING INSTRUCTIONS
Rates apply 24 hours per day, and are in effect for all public parkers, including those with provincially issued placards for persons with disabilities. Public parking is GST exempt.
Pay by Plate machines accept Canadian coins or credit card (Visa, MasterCard, American Express). Maximum 28 Canadian coins per transaction, no pennies.
Machines provide no change.Pay on Foot machines accept Canadian coins and bills, or credit card (Visa, MasterCard, American Express). These machines will provide change.
Parking Office accepts payment by cash, credit card, debit or cheque.
Rates apply 24 hours per day, and are in effect for all public parkers, including those with provincially issued placards for persons with disabilities. Public parking is GST exempt.
Pay by Plate machines accept Canadian coins or credit card (Visa, MasterCard, American Express). Maximum 28 Canadian coins per transaction, no pennies.
Machines provide no change.Pay on Foot machines accept Canadian coins and bills, or credit card (Visa, MasterCard, American Express). These machines will provide change.
Parking Office accepts payment by cash, credit card, debit or cheque.
 
EMAIL
VIRTUAL APPOINTMENT INFORMATION
 
PARKING MAP
 
WHEELCHAIR ACCESSIBILITY
Yes

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

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