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This healthcare service has 2 current healthcare service locations.
Sexually Transmitted Infection (STI) Clinic   at
Sheldon M. Chumir Health Centre
Specialty: Public Health and Preventive Medicine
Connect Care Department: CGY SMCC STI CLINIC
Estimated time to routine appointment: Within 1 week
Alberta Health Services - Calgary Zone
SERVICE DESCRIPTION
The Calgary STI clinics offer confidential, comprehensive STI walk-in services and booked appointments (East Calgary Health Centre only) for sexually transmitted and blood borne infections (STBBIs).As the demand for service is high, patients may experience longer wait times at the clinic. The clinic also prioritizes patients most in need and some patients are not always seen in the order they present to the clinic.
Please note that if you have an urgent STI-related issue please go to the Sheldon M Chumir Health Centre location. As the East Calgary Health Centre locaiton has very limited capacity.
STI Clinic services provided:
  • diagnosis and treatment of sexually transmitted infections in a non-judgmental and inclusive environment
  • detailed syphilis diagnosis, treatment and follow up
  • Hepatitis A, B and HPV vaccine program for qualified individuals
  • HIV, hepatitis A, B and C testing for qualified individuals
  • post sexual assault care (excluding forensic examinations)
  • emergency contraception
  • HPV treatment (liquid nitrogen) is ONLY available at the Sheldon M Chumir Health Centre location.
  • HIV PrEP / PEP referrals
  • pap smears and follow up for those unable to access care elsewhere
  • accepting referrals to infectious disease physicians who specialize in STI and HIV care
  • counselling and client education as well as support for community partners and physicians
  • contact tracing and partner notification
  • testing and treatment provided in community to those unable to access other sites or providers
  • harm reduction supply distribution (e.g. needles, condoms)
  • community based naloxone kits and training
  • referrals to other services
The Calgary STI clinics offer confidential, comprehensive STI walk-in services and booked appointments (East Calgary Health Centre only) for sexually transmitted and blood borne infections (STBBIs).As the demand for service is high, patients may experience longer wait times at the clinic. The clinic also prioritizes patients most in need and some patients are not always seen in the order they present to the clinic.
Please note that if you have an urgent STI-related issue please go to the Sheldon M Chumir Health Centre location. As the East Calgary Health Centre locaiton has very limited capacity.
STI Clinic services provided:
  • diagnosis and treatment of sexually transmitted infections in a non-judgmental and inclusive environment
  • detailed syphilis diagnosis, treatment and follow up
  • Hepatitis A, B and HPV vaccine program for qualified individuals
  • HIV, hepatitis A, B and C testing for qualified individuals
  • post sexual assault care (excluding forensic examinations)
  • emergency contraception
  • HPV treatment (liquid nitrogen) is ONLY available at the Sheldon M Chumir Health Centre location.
  • HIV PrEP / PEP referrals
  • pap smears and follow up for those unable to access care elsewhere
  • accepting referrals to infectious disease physicians who specialize in STI and HIV care
  • counselling and client education as well as support for community partners and physicians
  • contact tracing and partner notification
  • testing and treatment provided in community to those unable to access other sites or providers
  • harm reduction supply distribution (e.g. needles, condoms)
  • community based naloxone kits and training
  • referrals to other services
ELIGIBILITY REQUIREMENTS
Clients must be over 14 years of age to access care.
Clients must be over 14 years of age to access care.
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care. 
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Please note, that three different programs operate out of the Calgary STI Clinic. 
  1. Calgary STI Nurse Clinic: this clinic does not accept referrals. This clinic provides walk-in/drop-in services only, no appointments are necessary, appointments are only provided in specific situations, and waiting periods may exist for referrals to see physicians. To access services, please proceed directly to the clinic.
  2. Calgary STI Physician Clinic: Accepts referrals from healthcare providers via fax. Please indicate "Physician Clinic" on your referral form.
    HIV Designate Nurse services: accepts referrals from healthcare providers via fax sent to the STI Nurse Clinic.  Please indicate "HIV Designate Nurse" on your referral form. 
NOTE: Only referrals for the HIV Designate Nurse are accepted through the STI Nurse Clinic. All other referrals sent to the STI Nurse Clinic will not be accepted.
Please note, that three different programs operate out of the Calgary STI Clinic. 
  1. Calgary STI Nurse Clinic: this clinic does not accept referrals. This clinic provides walk-in/drop-in services only, no appointments are necessary, appointments are only provided in specific situations, and waiting periods may exist for referrals to see physicians. To access services, please proceed directly to the clinic.
  2. Calgary STI Physician Clinic: Accepts referrals from healthcare providers via fax. Please indicate "Physician Clinic" on your referral form.
    HIV Designate Nurse services: accepts referrals from healthcare providers via fax sent to the STI Nurse Clinic.  Please indicate "HIV Designate Nurse" on your referral form. 
NOTE: Only referrals for the HIV Designate Nurse are accepted through the STI Nurse Clinic. All other referrals sent to the STI Nurse Clinic will not be accepted.
REFERRAL PROCESS - FOR CONNECT CARE USERS
This clinic does not accept referrals. This clinic provides walk-in/drop-in services only, no appointments are necessary, appointments are only provided in specific situations, and waiting periods may exist for referrals to see physicians. To access services, please proceed directly to the clinic.
This clinic does not accept referrals. This clinic provides walk-in/drop-in services only, no appointments are necessary, appointments are only provided in specific situations, and waiting periods may exist for referrals to see physicians. To access services, please proceed directly to the clinic.
REFERRAL PROCESS - FOR SELF-REFERRAL
Patients can access the Calgary STI Nurse clinic on a walk-in basis. Please proceed directly to the clinic.
Patients can access the Calgary STI Nurse clinic on a walk-in basis. Please proceed directly to the clinic.
COMMUNICATION PROCESS
  • Referral receipt to referring source within 14 days.
 
FAX
403-955-6721
TOLL FREE PHONE
1-855-945-6700
811 (24 / 7 STI and Health Advice)
REFERRAL PHONE
855-945-6700
REFERRAL FAX
403-955-6722
REFERRAL FORM
Patients can access the Calgary STI Nurse Clinic on a walk-in basis. Please proceed directly to the clinic.
Patients can access the Calgary STI Nurse Clinic on a walk-in basis. Please proceed directly to the clinic.
CLICK + TO VIEW REFERRAL GUIDELINES
+-
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
+-
Human immunodeficiency virus
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
+-
Sexually transmitted infectious disease
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
PATIENT APPOINTMENT INFORMATION
Email
Print
 
MISSED APPOINTMENT GUIDELINES
If you are unable to attend a scheduled appointment, please contact the clinic a minimum of 48 hours in advance.
If you are unable to attend a scheduled appointment, please contact the clinic a minimum of 48 hours in advance.
 
HOURS OF OPERATION
Monday: 8:45 am - 4:45 pm
Tuesday: 8:45 am - 4:45 pm
Wednesday: 8:45 am - 4:45 pm
Thursday: 10:30 am - 4:45 pm
Friday: 8:30 am - 4:00 pm
Saturday: 8:30 am - 4:00 pm
Description:
Clinic is closed on Statutory holidays and holiday weekends.

If you need a family doctor, please visit the Find a Doctor website.

This clinic location does not book appointments, it is walk-in only.
   
 
ADDRESS
5th floor
1213 4 Street SW
Calgary Alberta
T2R 0X7
PATIENT APPOINTMENT INSTRUCTIONS
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception for walk-in/scheduled appointments.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English.
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception for walk-in/scheduled appointments.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English.
 
DIRECTIONS
Sheldon M. Chumir Health Centre is located in downtown Calgary at the intersection of 12 Avenue SW and 4 Street SW.
Sheldon M. Chumir Health Centre is located in downtown Calgary at the intersection of 12 Avenue SW and 4 Street SW.
 
PHONE
TOLL FREE PHONE
1-855-945-6700
811 (24 / 7 STI and Health Advice)
 
PARKING INSTRUCTIONS
Rates apply 24 hours per day and are in effect for all public parkers, including those with provincially issued placards for persons with disabilities.
Rates apply 24 hours per day and are in effect for all public parkers, including those with provincially issued placards for persons with disabilities.
 
EMAIL
VIRTUAL APPOINTMENT INFORMATION
This service does not provide virtual appointments
This service does not provide virtual appointments
 
 
WHEELCHAIR ACCESSIBILITY
Yes

This facility is wheelchair accessible and has an elevator on site.


The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

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