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This healthcare service has 1 current healthcare service locations.
Pediatric Infectious Diseases Clinic   at
Alberta Children's Hospital
Specialty: Pediatric Infectious Disease
Connect Care Department: CGY ACH INFECTIOUS DISEASE
Estimated time to routine appointment: Within 3 months
Alberta Health Services - Calgary Zone
SERVICE DESCRIPTION
This clinic cares for children with unusual or complex infectious disease concerns.Services include:
  • Ambulatory Parenteral Therapy Program (APTP)
  • Home Parenteral Therapy Program (HPTP)
  • General Infectious Diseases Clinic
  • HIV Clinic
  • Tropical Medicine Clinic
  • Immunization Assessment Clinic
This clinic cares for children with unusual or complex infectious disease concerns.Services include:
  • Ambulatory Parenteral Therapy Program (APTP)
  • Home Parenteral Therapy Program (HPTP)
  • General Infectious Diseases Clinic
  • HIV Clinic
  • Tropical Medicine Clinic
  • Immunization Assessment Clinic
ELIGIBILITY REQUIREMENTS
For children 0 to 17 years old
For children 0 to 17 years old
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care. 
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Complete the referral form and fax it to the service using the contact information in this profile
Urgent Referrals: Please contact the ACH MainSwitchboard at 403-955-7211 and ask to speak to "infectious disease physician on call
Complete the referral form and fax it to the service using the contact information in this profile
Urgent Referrals: Please contact the ACH MainSwitchboard at 403-955-7211 and ask to speak to "infectious disease physician on call
REFERRAL PROCESS - FOR CONNECT CARE USERS
Send an Internal Referral using the Ambulatory Referral Order to Pediatric Infectious Disease, type CGY ACH INFECTIOUS DISEASE in the “To Department” section and complete order
Urgent Referrals: Please contact the ACH MainSwitchboard at 403-955-7211 and ask to speak to "infectious disease physician on call
Send an Internal Referral using the Ambulatory Referral Order to Pediatric Infectious Disease, type CGY ACH INFECTIOUS DISEASE in the “To Department” section and complete order
Urgent Referrals: Please contact the ACH MainSwitchboard at 403-955-7211 and ask to speak to "infectious disease physician on call
ADDITIONAL SERVICE DETAILS
ATTENTION: APTP REFERRALS
  • We will not call or schedule APTP appointments because the patient needs to be seen as soon as possible  
  • Patients must ARRIVE by 930 AM at the Alberta Children's Hospital Infectious Diseases Clinic (turn left just outside the main doors to the hospital)
    • Patients who have been administered IV medication before or until 0200 AM are expected to arrive at ACH the same day at 0930 AM
    • Patients who have been administered IV medication after 0200 AM should arrive at ACH the NEXT day at 0930 AM
ATTENTION: APTP REFERRALS
  • We will not call or schedule APTP appointments because the patient needs to be seen as soon as possible  
  • Patients must ARRIVE by 930 AM at the Alberta Children's Hospital Infectious Diseases Clinic (turn left just outside the main doors to the hospital)
    • Patients who have been administered IV medication before or until 0200 AM are expected to arrive at ACH the same day at 0930 AM
    • Patients who have been administered IV medication after 0200 AM should arrive at ACH the NEXT day at 0930 AM
COMMUNICATION PROCESS
  • Referral receipt to referring source within 3 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 14 days.
  • Appointment outcome to referral source within 30 days.
 
PHONE
403-955-2200
FAX
403-592-4813
REFERRAL FORM
CLICK + TO VIEW REFERRAL GUIDELINES
+-
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
+-
APTP - Ambulatory parenteral therapy program
< 2 Days
Ambulatory parenteral antibiotics (APTP): referral via emergency departments, urgent care centers or ACH inpatient units only
 
Within 1-2 days
APTP: IV in situ (unless IM preferred)
 
Within 1-2 days
APTP: maximum 7 days therapy
 
Within 1-2 days
APTP: age >6 weeks
 
Within 1-2 days
Our clinic will NOT call the patient or schedule an appointment because they need to be seen as soon as possible.

Appointments are at the Infectious Diseases Clinic just left (outside) the main doors to the Alberta Children's Hospital.

Patients should arrive at 0930 AM:
  • If IV medication was administered before or up until 0200 AM, send for same day appointment AT 0930 AM
  • If IV medication was administered after 0200 AM, send for next day appointment AT 0930 AM 
+-
HPTP - Home parenteral therapy program
Home parenteral antibiotics (HPTP): referral via ACH inpatient units only
 
Within 1 week
HPTP: PICC or other central line in situ
 
Within 1 week
HPTP: Minimum 7 days therapy
 
Within 1 week
HPTP: Generally age >1 yr
 
Within 1 week
+-
Human immunodeficiency virus infection
General referral form to HIV Clinic (ACH)
 
Within 1 month
+-
Infectious disease
General infectious concerns: General referral form
 
Within 3 months
+-
Perinatal HIV exposure
For perinatal HIV exposure, a general referral form to HIV Clinic (SAC) is required
 
Within 6 weeks
+-
Referral to tropical medicine clinic
General referral form for infections related to post travel or migration sent to Tropical Medicine Clinic
 
Within 1 week to 1 month
+-
Vaccine hesitancy
Vaccine Hesitancy: general referral form to Immunization Clinic
 
Within 6 months
Vaccine Hesitancy: indicate specific concern, if any
 
Within 6 months
+-
Vaccines adverse reaction
General referral form to Vaccine Adverse Event Clinic
 
Within 3 months
Provide vaccine information including date, if available
 
Within 3 months
+-
Urgent Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
+-
Rotavirus vaccination
Date of birth
 
Within 1 month
Maternal biologic therapy
 
Within 1 month
Parents may self-refer, call 403-955-2200
 
Within 1 month
PATIENT APPOINTMENT INFORMATION
Email
Print
 
MISSED APPOINTMENT GUIDELINES
 
HOURS OF OPERATION
Monday: 8:00 am - 4:00 pm
Tuesday: 8:00 am - 4:00 pm
Wednesday: 8:00 am - 4:00 pm
Thursday: 8:00 am - 4:00 pm
Friday: 8:00 am - 4:00 pm
Description:
APTP runs on weekend from 8 AM to 4 PM.

4:15 PM - 5:15 PM hours are based on clinic appointment needs.

8:30 AM - 12:00 PM Statutory Holidays.
   
 
ADDRESS
Level 1, Infectious Disease
28 Oki Drive NW
Calgary Alberta
T3B 6A8
PATIENT APPOINTMENT INSTRUCTIONS
 
DIRECTIONS
Alberta Children's Hospital is located on the corner of 24 Avenue NW and West Campus Drive NW.
Alberta Children's Hospital is located on the corner of 24 Avenue NW and West Campus Drive NW.
 
PHONE
403-955-2200
 
PARKING INSTRUCTIONS
Rates apply 24 hours per day, and are in effect for all public parkers, including those with provincially issued placards for persons with disabilities.
Paystations accept Canadian coins, Canadian bills or credit card (Visa, MasterCard, and American Express).
Parking Office and Kiosk accept payment by cash, credit card, debit or cheque.
Rates apply 24 hours per day, and are in effect for all public parkers, including those with provincially issued placards for persons with disabilities.
Paystations accept Canadian coins, Canadian bills or credit card (Visa, MasterCard, and American Express).
Parking Office and Kiosk accept payment by cash, credit card, debit or cheque.
 
EMAIL
VIRTUAL APPOINTMENT INFORMATION
 
 
WHEELCHAIR ACCESSIBILITY
Yes

This facility is wheelchair accessible and has an elevator on site


The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

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