Test Environment
Pediatric Plastic Surgery at
Alberta Children's Hospital
Specialty: Pediatric Plastic Surgery
Connect Care Department: CGY ACH PLASTICS CL
Estimated time to routine appointment: Within 9 months
Alberta Health Services - Calgary Zone
SERVICE DESCRIPTION
Pediatric surgical service that provides plastic surgery and head and neck surgery.Pediatric Plastic Surgeons see patients referred from the emergency room, community family physicians and pediatricians, and hospital specialists. In various clinics treatment is provided for problems which may include:
- Pediatric Plastics clinic: trauma including soft tissue injuries anywhere on the body, hand injuries both soft tissue and bony, facial injuries both soft tissue and bony, skin and soft tissue congenital and aquired abnormalities, congenital breast differences, congenital ear differences such as prominent ears, wound problems that require reconstruction such as traumatic, congenital and oncologic problems.
- Cleft lip and Palate clinic: children born with cleft lip or cleft lip and palate or cleft palate alone; also children with speech abnormalities that are related to cleft lip and palate or velopharyngeal incompetence with or without cleft palate.
- Vascular Birthmark clinic: children with hemangiomas or vascular malformations such as venous, lymphatic or ateriovenous malformations.
- Burn clinic: pediatric patients with acute burns or burn scars.
Craniofacial clinic: children born with craniofacial abnormalities such as craniosynostoses. - Microtia clinic: children born with severely malformed external ears.
- Complex upper extremity clinic: children with congenital hand differences that also involve other parts of the upper extremity (wrist, elbow) or are affected by other systemic problems (cerebral palsy).
- Brachial plexus clinic: children born with brachial plexus palsy due to obstetrical delivery problem.
ELIGIBILITY REQUIREMENTS
All patients referred for Pediatric Plastic Surgery.
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Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care.
providers etc. who do not send referrals via Connect Care.
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Complete the referral form and fax it to the service using the contact information in this profile.
If urgent, please call the Alberta Children's Hospital (ACH) switchboard and ask for the Pediatric Plastic Surgeon on call to be paged.
If urgent, please call the Alberta Children's Hospital (ACH) switchboard and ask for the Pediatric Plastic Surgeon on call to be paged.
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REFERRAL PROCESS - FOR CONNECT CARE USERS
Send an Internal Referral using the Ambulatory Referral Order to Pediatric Plastic Surgery, type CGY ACH PLASTICS CL in the “To Department” section and complete order.
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ADDITIONAL SERVICE DETAILS
New patients should receive the Outpatient Clinics Welcome Letter.
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COMMUNICATION PROCESS
- Referral receipt to referring source within 7 days.
- Acceptance via appointment details or wait list status letter to referring source and patient within 14 days.
- Appointment outcome to referral source within 30 days.
PHONE
403-955-2772 (Dr. Kimberly Sass)
403-955-2840 (Dr. Fraulin
Dr. Harrop)
403-955-7570 (Dr. Rebecca Hartley
Dr. Thomas Cawthorn
Dr. Ryan Frank)
FAX
403-955-7634 (For fax referral)
REFERRAL FORM
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CLICK + TO VIEW REFERRAL GUIDELINES
PATIENT APPOINTMENT INFORMATION
Email
Print
MISSED APPOINTMENT GUIDELINES
Missed appointments are minimized by requiring a re-referral after two missed appointments. (Alberta Children's Hospital Outpatient Principles in Practice, 6.8)
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HOURS OF OPERATION
| Monday: | 8:00 am - 4:00 pm |
| Tuesday: | 8:00 am - 4:00 pm |
| Wednesday: | 8:00 am - 4:00 pm |
| Thursday: | 8:00 am - 4:00 pm |
| Friday: | 8:00 am - 4:00 pm |
ADDRESS
28 Oki Drive NW
Calgary Alberta
T3B 6A8
Calgary Alberta
T3B 6A8
PATIENT APPOINTMENT INSTRUCTIONS
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DIRECTIONS
Located on the corner of 24 Avenue NW and West Campus Drive NW
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PHONE
403-955-2772 (Dr. Kimberly Sass)
403-955-2840 (Dr. Fraulin
Dr. Harrop)
403-955-7570 (Dr. Rebecca Hartley
Dr. Thomas Cawthorn
Dr. Ryan Frank)
PARKING INSTRUCTIONS
Rates apply 24 hours per day, and are in effect for all public parkers, including those with provincially issued placards for persons with disabilities.
Paystations accept Canadian coins, Canadian bills or credit card (Visa, MasterCard, and American Express).
Parking Office and Kiosk accept payment by cash, credit card, debit or cheque.
Paystations accept Canadian coins, Canadian bills or credit card (Visa, MasterCard, and American Express).
Parking Office and Kiosk accept payment by cash, credit card, debit or cheque.
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EMAIL
VIRTUAL APPOINTMENT INFORMATION
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PARKING MAP
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WHEELCHAIR ACCESSIBILITY
Yes
This facility is wheelchair accessible and has an elevator on site
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The primary purpose of the All Locations list is to let the user easily
access any location of a healthcare service without going back to the main search
screen.
The locations listed have 3 background colors:
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD. If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list. The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current. Common Scenario: A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service. Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON. The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location. Individual referral process
Common referral process - 2 sub cases. Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option. Remember: Some fields can be location specific with the common referral process: Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax. To update these items you have to edit each Healthcare Service@Location separately. ADDITONAL NOTES:
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