Test Environment
  
X Close Window
This healthcare service has 1 current healthcare service locations.
Pediatric Diabetes Clinic   at
Alberta Children's Hospital
Specialty: Pediatric Endocrinology
Connect Care Department: CGY ACH PED DIABETES CL
Estimated time to routine appointment: Within 1 week
Alberta Health Services - Calgary Zone
SERVICE DESCRIPTION
This service offers education and management to children and adolescents with Type 1 and Type 2 diabetes.This service provides referred children with Type 1 and Type 2 diabetes a multidisciplinary approach for ongoing diabetes management and education.

It is also a recognized centre for the Alberta Insulin Pump Therapy Program.
This service offers education and management to children and adolescents with Type 1 and Type 2 diabetes.This service provides referred children with Type 1 and Type 2 diabetes a multidisciplinary approach for ongoing diabetes management and education.

It is also a recognized centre for the Alberta Insulin Pump Therapy Program.
ELIGIBILITY REQUIREMENTS
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care. 
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Complete the referral form and fax it to the service using the contact information in this profile.
Complete the referral form and fax it to the service using the contact information in this profile.
REFERRAL PROCESS - FOR CONNECT CARE USERS
Send an Internal Referral using the Ambulatory Referral Order to Pediatric Endocrinology, type CGY ACH PED DIABETES CL in the “To Department” section and complete order
Send an Internal Referral using the Ambulatory Referral Order to Pediatric Endocrinology, type CGY ACH PED DIABETES CL in the “To Department” section and complete order
ADDITIONAL SERVICE DETAILS
Please visit our website for more information Alberta Children's Hospital Diabetes Clinic
Please visit our website for more information Alberta Children's Hospital Diabetes Clinic
COMMUNICATION PROCESS
  • Referral receipt to referring source within 7 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 14 days.
  • Appointment outcome to referral source within 30 days.
 
CLICK + TO VIEW REFERRAL GUIDELINES
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
Diabetes mellitus
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Suspect Type 1 diabetes:- Random serum glucose, office urine glucose and ketone (by dip stick)
 
Current

Suspect Type 2 diabetes:- Fasting serum glucose, 2 hour post-prandial glucose, urine glucose and ketone, HbA1c, Creatinine
 
Current
If high index of suspicion for Type 1 diabetes due to classic symptoms of polyuria, polydipsia, serum glucose>10 and urine positive for ketones, page the pediatric Endocrinologist on call at Alberta Children's Hospital 403-955-7211 (switchboard) to discuss or send patient directly to Emergency to rule out Diabetic Ketoacidosis.

High hemoglobin A1c level
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

1.If the patient has any clinical signs or symptoms to suggest Type 1 diabetes such as: polyuria, polydipsia, weight loss, fatigue, BMI < 85Th% please refer to Alberta Children’s Hospital Pediatric Diabetes Clinic and page endocrine on-call to discuss 403-955-7211.
 
Current

2.If the A1c is ≥ 6.5%, please refer to Alberta Children’s Hospital Pediatric Diabetes Clinic and page endocrine to discuss if A1c is >7% 403-955-7211
 
Current

3.If the patient has a multigenerational family history of diabetes and you are suspecting a monogenic cause of diabetes, please refer to Alberta Children’s Hospital Pediatric Diabetes Clinic
 
Current

4.If the A1c is below 6.5% and the patient has clinical signs or symptoms to suggest Type 2 diabetes such as: BMI> 85th%, acanthosis nigricans, family history of type 2 diabetes please refer to the Alberta Children’s Hospital Pediatric Center for Wellness & Health Clinic.
 
Current

5.If the A1c is below 6.5% and there are NO symptoms, normal BMI, no first degree relative with history of type 1 diabetes and no other endocrine concerns, we will be declining this referral. We recommend:-discuss symptoms of hyperglycemia with family and that they should seek immediate medical attention if this occurs (polyuria, polydipsia, weight loss, fatigue, abdominal pain, nausea/vomiting, etc..).-consider repeat A1c in 3 months and refer back if >6.4%
 
Current
2018 Diabetes Canada Guideline Interpretation (Adults).5.5 to 5.9 Indicates patient is at risk for diabetes mellitus
6.0 to 6.4 Meets criteria for diagnosis of prediabetes
≥ 6.5 Meets part of the criteria for diagnosis of diabetes mellitus
Emergent Reason for Referral
Additional Details
+-
Diabetic ketoacidosis
If high index of suspicion for Type 1 diabetes due to classic symptoms of polyuria, polydipsia, serum glucose>10 and urine positive for keytones, page the pediatric Endocrinologist on call at Alberta Children's Hospital 403-955-7211 (switchboard) to discuss or send patient directly to Emergency to rule out Diabetic Ketoacidosis.
PATIENT APPOINTMENT INFORMATION
 
MISSED APPOINTMENT GUIDELINES
Please don't miss your scheduled appointment - we have lots of patients waiting to be seen. Please call our clinic if you need to reschedule your appointment.
Please don't miss your scheduled appointment - we have lots of patients waiting to be seen. Please call our clinic if you need to reschedule your appointment.
 
HOURS OF OPERATION
Monday: 8:00 am - 4:15 pm
Tuesday: 8:00 am - 4:15 pm
Wednesday: 8:00 am - 4:15 pm
Thursday: 8:00 am - 4:15 pm
Friday: 8:00 am - 4:15 pm
Description:
Call after hours number and ask for the Endocrine Doctor on-call.
   
 
ADDRESS
Level 3, GI/Metabolic/Endocrine Clinics
28 Oki Drive NW
Calgary Alberta
T3B 6A8
PATIENT APPOINTMENT INSTRUCTIONS
 
DIRECTIONS
Clinic specific directions:
Patients should present to the GI Reception desk on the 3rd floor.

Alberta Children's Hospital is located on the corner of 24 Avenue NW and West Campus Drive NW
Clinic specific directions:
Patients should present to the GI Reception desk on the 3rd floor.

Alberta Children's Hospital is located on the corner of 24 Avenue NW and West Campus Drive NW
 
PHONE
403-955-7003
403-955-7211 (After hours number)
 
PARKING INSTRUCTIONS
Rates apply 24 hours per day, and are in effect for all public parkers, including those with provincially issued placards for persons with disabilities.
Paystations accept Canadian coins, Canadian bills or credit card (Visa, MasterCard, and American Express).
Parking Office and Kiosk accept payment by cash, credit card, debit or cheque.
Rates apply 24 hours per day, and are in effect for all public parkers, including those with provincially issued placards for persons with disabilities.
Paystations accept Canadian coins, Canadian bills or credit card (Visa, MasterCard, and American Express).
Parking Office and Kiosk accept payment by cash, credit card, debit or cheque.
 
EMAIL
VIRTUAL APPOINTMENT INFORMATION
 
 
WHEELCHAIR ACCESSIBILITY
Yes

This facility is wheelchair accessible and has an elevator on site


The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

V6.5