Test Environment
Pediatric Orthopedic Clinic at
Alberta Children's Hospital
Specialty: Pediatric Orthopaedic Surgery
Connect Care Department: CGY ACH PED ORTHOPAEDICS
Estimated time to routine appointment: Within 12 months
Alberta Health Services - Calgary Zone
SERVICE DESCRIPTION
The pediatric orthopedic clinic provides assessment and treatment for children with acute, chronic, traumatic, complex and congenital issues of the musculoskeletal system.In partnership with a multidisciplinary team the service provides inpatient and outpatient consultation and surgical services to children with bone, joint, ligament and nerve disorders that require a surgical intervention or specialized orthopedic evaluation. The clinic focuses on:
- consultation for orthopedic surgery
- pre and post orthopedic surgery, planning, rehabilitation and support
- education about managing orthopedic conditions
- consultation and management of traumatic orthopedic injuries
- orthopedic conditions where patients have not responded to conservative management through primary care services
ELIGIBILITY REQUIREMENTS
Children 0 to 17 years old.
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Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care.
providers etc. who do not send referrals via Connect Care.
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Complete the referral form and fax it to the service using the contact information in this profile
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REFERRAL PROCESS - FOR CONNECT CARE USERS
Send an Internal Referral using the Ambulatory Referral Order to CGY ACH PED ORTHOPAEDICS, type CGY ACH PED ORTHOPAEDICS in the “To Department” section and complete order.
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ADDITIONAL SERVICE DETAILS
The orthopedic clinic provides specialist evaluations of patients by orthopedic surgeons.
In order to provide timely and appropriate care it is important to follow the referral guidelines as some conditions should be seen initially by other providers. For some conditions failed conservative management is an essential criteria for an appropriate orthopedic referral.
Conservative management or use of alternate community providers must initially be considered for the following:
Alberta Physiotherapy association Physiotherapy Alberta College + Association : The Movement Specialists: Physiotherapist Directory
Calgary Youth physiotherapy Calgary Youth Physiotherapy - Keeping Kids In the Game
Peak health physiotherapy Kids Physiotherapy | Peak Health & Performance (peakhealthcalgary.com)
The acute knee clinic Acute Knee Injury Clinic | Sport Medicine Centre | University of Calgary (ucalgary.ca),
The knee clinic Knee Injury & Pain Treatment | OPEN During Pandemic | The Knee Clinic,
Kinesis Physiatry clinic Kinesis Medical Centre Inc.
Innovative sport medicine Innovative Sport Medicine | Calgary | Injury Treatment And Rehabilitation
Group 23 Group23 Sports Medicine
U of C Sport Medicine Center Sport Medicine Centre | University of Calgary (ucalgary.ca)
In order to provide timely and appropriate care it is important to follow the referral guidelines as some conditions should be seen initially by other providers. For some conditions failed conservative management is an essential criteria for an appropriate orthopedic referral.
Conservative management or use of alternate community providers must initially be considered for the following:
- Growing pains
- Non recurrent sprains and strains
- Gait abnormalities in patients under age 2.5 years
- Non-surgical bunions (patient or parent would not want surgical correction)
- Toe walkers
- Buckle fractures
- Flexible flat feet see:Flexible Flatfoot in Children - OrthoInfo - AAOS
- Normal variant gait variants
- Mechanical back pain
- Patello-femoral knee pain
- In toeing and out toeing
- Occult supra condylar elbow
- Occult scaphoid fracture
- Bakers cyst
- Pain NYD
Alberta Physiotherapy association Physiotherapy Alberta College + Association : The Movement Specialists: Physiotherapist Directory
Calgary Youth physiotherapy Calgary Youth Physiotherapy - Keeping Kids In the Game
Peak health physiotherapy Kids Physiotherapy | Peak Health & Performance (peakhealthcalgary.com)
The acute knee clinic Acute Knee Injury Clinic | Sport Medicine Centre | University of Calgary (ucalgary.ca),
The knee clinic Knee Injury & Pain Treatment | OPEN During Pandemic | The Knee Clinic,
Kinesis Physiatry clinic Kinesis Medical Centre Inc.
Innovative sport medicine Innovative Sport Medicine | Calgary | Injury Treatment And Rehabilitation
Group 23 Group23 Sports Medicine
U of C Sport Medicine Center Sport Medicine Centre | University of Calgary (ucalgary.ca)
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COMMUNICATION PROCESS
- Referral receipt to referring source within 7 days.
- Acceptance via appointment details or wait list status letter to referring source and patient within 14 days.
- Appointment outcome to referral source within 30 days.
PHONE
403-955-7877
FAX
403-476-7761
REFERRAL FORM
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CLICK + TO VIEW REFERRAL GUIDELINES
PATIENT APPOINTMENT INFORMATION
Email
Print
MISSED APPOINTMENT GUIDELINES
No-Show Policy
- If you miss an appointment, you will have one month from the date of the missed appointment to call back and rebook; otherwise, your referral will be closed, and you will need a new referral.
- If you miss a second appointment, you will be discharged from the clinic and will need a new referral to be seen. Missing an appointment also means that we miss the opportunity to see another patient who needs care.
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HOURS OF OPERATION
| Monday: | 8:00 am - 4:00 pm |
| Tuesday: | 8:00 am - 4:00 pm |
| Wednesday: | 8:00 am - 4:00 pm |
| Thursday: | 8:00 am - 4:00 pm |
| Friday: | 8:00 am - 4:00 pm |
ADDRESS
Level 1, MSK Clinic
28 Oki Drive NW
Calgary Alberta
T3B 6A8
28 Oki Drive NW
Calgary Alberta
T3B 6A8
PATIENT APPOINTMENT INSTRUCTIONS
Important Information for Patients (handout)
Important Information to Know BEFORE Your Appointment
- Many patients are waiting for an appointment. Please provide 24 hours' notice if you need to change or cancel your appointment, so we have time to fill the vacant slot. Appointments can only be rescheduled a maximum of two times. To make any changes to your appointment, please contact the ACH Orthopedics Clinic directly at 403-955-7877.
- You will receive an automated call reminder approximately 7 days before your scheduled appointment. It is essential to press 1 to confirm your child's appointment. Additionally, please ensure that the contact information on file is accurate.
- This is an extremely busy clinic, so it is crucial to arrive on time for your appointment. If you are more than 15 minutes late for your scheduled appointment, you may be asked to reschedule for another day.
- Unaccompanied minors are not permitted to attend appointments. All minors must be accompanied by a responsible adult, such as a parent or legal guardian.
- All adolescents must attend their initial appointment with a legal guardian. Follow-up appointments for these adolescents may be allowed without a legal guardian at the physician's discretion. Please call the clinic at least 24 to 48 hours before your scheduled appointment to confirm if this applies to you. This ensures proper management of consents and medical decisions, as well as appropriate support during the visit.
Preparation for the Clinic Day
- If your child is sick on the day of the appointment, please call the clinic at 403-955-7877 for further advice before heading to the hospital.
- Please bring your child’s Alberta Personal Health Card
- Appropriate clothing for your child so an examination can be completed (i.e. shorts and/or a t-shirt)
- Any equipment/devices that may be required for your clinic visit (i.e. wheelchair, braces, communication devices)
- Any questions or concerns that you may have for your child’s medical or rehabilitation team.
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DIRECTIONS
ACH Orthopedic/Fracture Clinic is located on the main level of the Alberta Children's Hospital. From the main entrance go straight ahead until you pass the elevator (on your left side), turn left at the eagle statue, and go down the hallway – look for “Musculoskeletal Clinics” sign, this is first clinic on your left by the fist tank.
Please check in at the first reception desk.
Please check in at the first reception desk.
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PHONE
403-955-7877
PARKING INSTRUCTIONS
Rates apply 24 hours per day, and are in effect for all public parkers, including those with provincially issued placards for persons with disabilities.
Paystations accept Canadian coins, Canadian bills or credit card (Visa, MasterCard, and American Express).
Parking Office and Kiosk accept payment by cash, credit card, debit or cheque.
Paystations accept Canadian coins, Canadian bills or credit card (Visa, MasterCard, and American Express).
Parking Office and Kiosk accept payment by cash, credit card, debit or cheque.
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EMAIL
VIRTUAL APPOINTMENT INFORMATION
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PARKING MAP
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WHEELCHAIR ACCESSIBILITY
Yes
This facility is wheelchair accessible and has an elevator on site
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The primary purpose of the All Locations list is to let the user easily
access any location of a healthcare service without going back to the main search
screen.
The locations listed have 3 background colors:
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD. If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list. The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current. Common Scenario: A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service. Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON. The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location. Individual referral process
Common referral process - 2 sub cases. Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option. Remember: Some fields can be location specific with the common referral process: Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax. To update these items you have to edit each Healthcare Service@Location separately. ADDITONAL NOTES:
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