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This healthcare service has 1 current healthcare service locations.
Eye Clinic - Ophthalmology Clinic   at
Rockyview General Hospital
Specialty: Ophthalmology
Connect Care Department: CGY RGH OPHTHALMOLOGY CL
Estimated time to routine appointment: Within 3 months
Alberta Health Services - Calgary Zone
SERVICE DESCRIPTION
Provides diagnosis and treatment of eye problems.Diagnostic services offered:
  • angiography
  • OCT / OCTA
  • photography
  • cornea topgraphy
  • IOLMaster
  • ultrasound ( A scan, B scan, UBM )
  • visual fields ( Humphrey / Goldmann / Octopus )
  • orthoptics
  • electrophysiology
Sub-specialty diagnostic services and treatments offered:
  • retina
  • glaucoma
  • comprehensive ophthalmology
  • urgent eye care
  • ocular oncology
  • neuro-ophthalmology
  • adult strabismus
  • low vision services
  • lasers ( Argon, YAG, SLT, Diode, PDT )
Provides diagnosis and treatment of eye problems.Diagnostic services offered:
  • angiography
  • OCT / OCTA
  • photography
  • cornea topgraphy
  • IOLMaster
  • ultrasound ( A scan, B scan, UBM )
  • visual fields ( Humphrey / Goldmann / Octopus )
  • orthoptics
  • electrophysiology
Sub-specialty diagnostic services and treatments offered:
  • retina
  • glaucoma
  • comprehensive ophthalmology
  • urgent eye care
  • ocular oncology
  • neuro-ophthalmology
  • adult strabismus
  • low vision services
  • lasers ( Argon, YAG, SLT, Diode, PDT )
ELIGIBILITY REQUIREMENTS
Patients with eye problems
Patients with eye problems
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care. 
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Complete the referral form and fax it to the service using the contact information in this profile.
Urgent Referrals: Call Rockyview General Hospital switchboard at 403-943-3000 and ask to speak with on call ophthalmologist. If referring to urgent care or oncology please email any previous photos to RGH.Eyeoncall@ahs.ca.
Complete the referral form and fax it to the service using the contact information in this profile.
Urgent Referrals: Call Rockyview General Hospital switchboard at 403-943-3000 and ask to speak with on call ophthalmologist. If referring to urgent care or oncology please email any previous photos to RGH.Eyeoncall@ahs.ca.
REFERRAL PROCESS - FOR CONNECT CARE USERS
Send an Internal Referral using the Ambulatory Referral Order to Ophthalmology, enter CGY RGH OPHTHALMOLOGY CL in the “To Department” section and complete order.
Urgent Referrals: Urgent Referrals: Call Rockyview General Hospital switchboard at 403-943-3000 and ask to speak with on call ophthalmologist. If referring to urgent care or oncology please email any previous photos to RGH.Eyeoncall@ahs.ca.
Send an Internal Referral using the Ambulatory Referral Order to Ophthalmology, enter CGY RGH OPHTHALMOLOGY CL in the “To Department” section and complete order.
Urgent Referrals: Urgent Referrals: Call Rockyview General Hospital switchboard at 403-943-3000 and ask to speak with on call ophthalmologist. If referring to urgent care or oncology please email any previous photos to RGH.Eyeoncall@ahs.ca.
COMMUNICATION PROCESS
  • Referral receipt to referring source within 7 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 7 days.
  • Appointment outcome to referral source within 30 days.
 
PHONE
403-943-3720
FAX
403-943-3392
REFERRAL PHONE
403-943-3720
REFERRAL FAX
403-943-3392
REFERRAL FORM
CLICK + TO VIEW REFERRAL GUIDELINES
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
Cataract
Medication List (dose, frequency, route)
 
Within 1 month
Refer to Comprehensive Clinic RGH Eye Clinic by faxing to 403-943-3392. 

Choroidal melanoma, diffuse
Medication List (dose, frequency, route)
 
Within 1 month
Provide any and all available photos of lesion: ocular photos.

Please fax referral letter with request of appointment to 403-943-3392
Please email any previous photos to RGH.eyeoncology@ahs.ca
Any other questions regarding referrals or clinics, please call the ocular oncology line at 403-943-3851

Choroidal nevus
Medication List (dose, frequency, route)
 
Within 1 month
Please fax referral letter with request of appointment to 403-943-3392
Please email any previous photos to RGH.eyeoncology@ahs.ca
Any other questions regarding referrals or clinics, please call the ocular oncology line at 403-943-3851

Ciliary body melanoma
Medication List (dose, frequency, route)
 
Within 1 month
Provide any and all available photos of lesion: ocular photos.

Please fax referral letter with request of appointment to 403-943-3392
Please email any previous photos to RGH.eyeoncology@ahs.ca
Any other questions regarding referrals or clinics, please call the ocular oncology line at 403-943-3851

Glaucoma
Medication List (dose, frequency, route)
 
Within 1 month
Please fax referral to Glaucoma or Comprehensive Clinic at RGH Eye Clinic 403-943-3392.

Iris lesion
Medication List (dose, frequency, route)
 
Within 1 month
Provide any and all available photos of lesion: ocular photos.

Please fax referral letter with request of appointment to 403-943-3392
Please email any previous photos to RGH.eyeoncology@ahs.ca
Any other questions regarding referrals or clinics, please call the ocular oncology line at 403-943-3851

Iris melanoma
Medication List (dose, frequency, route)
 
Within 1 month
Provide any and all available photos of lesion: ocular photos.
Please fax referral letter with request of appointment to 403-943-3392
Please email any previous photos to RGH.eyeoncology@ahs.ca
Any other questions regarding referrals or clinics, please call the ocular oncology line at 403-943-3851

Iritis
Medication List (dose, frequency, route)
 
Within 1 month
After speaking with oncall ophthalmologist, please
fax referral letter to urgent eye care clinic at RGH. 403-943-3392.
Call 403-943-3000 and ask to speak with on call ophthalmologist

Lesion of eyelid
Medication List (dose, frequency, route)
 
Within 1 month

Describe lesion
 
Within 1 month
Please fax referral letter with request of appointment to 403-943-3392
Please email any previous photos to RGH.eyeoncology@ahs.ca
Any other questions regarding referrals or clinics, please call the ocular oncology line at 403-943-3851

Posterior vitreous detachment
Medication List (dose, frequency, route)
 
Within 1 month
After speaking with oncall ophthalmologist, please fax referral letter to urgent eye care clinic at RGH, 403-943-3392. Call 403-943-3000 and ask to speak to on call ophthalmologist.

Retinal detachment
Medication List (dose, frequency, route)
 
Within 1 month
After speaking with oncall ophthalmologist, please
fax referral letter to urgent eye care clinic at RGH. 403-943-3392.
Call 403-943-3000 and ask to speak with on call ophthalmologist

Retinal screening
Medication List (dose, frequency, route)
 
Within 1 month
Fax referral to Retina clinic or Comprehensive Clinic to 403-943-3392.

If urgent, call 403-943-3000 swtichboard and ask to page oncall ophthalmologist and fax letter to 403-943-3392

Retinal tear
Medication List (dose, frequency, route)
 
Within 1 month
After speaking with oncall ophthalmologist, please
fax referral letter to urgent eye care clinic at RGH. 403-943-3392.
Call 403-943-3000 and ask to speak with on call ophthalmologist
PATIENT APPOINTMENT INFORMATION
 
MISSED APPOINTMENT GUIDELINES
Please contact clinic directly to cancel/reschedule appointment. 403-943-3720
Please contact clinic directly to cancel/reschedule appointment. 403-943-3720
 
HOURS OF OPERATION
Monday: 7:30 am - 3:45 pm
Tuesday: 7:30 am - 3:45 pm
Wednesday: 7:30 am - 3:45 pm
Thursday: 7:30 am - 3:45 pm
Friday: 7:30 am - 3:45 pm
Saturday: 7:30 am - 2:30 pm
Sunday: 7:30 am - 2:30 pm
Description:
Emergency service provided by the Ophthalmologist on call.
   
 
ADDRESS
Main (Fourth) Floor, Fisher Building
7007 14 Street SW
Calgary Alberta
T2V 1P9
PATIENT APPOINTMENT INSTRUCTIONS
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English.
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English.
 
DIRECTIONS
The Eye Clinic is located on the main floor of the Fisher Building at RGH. The Eye Clinic is well signed from the main entrance and the ambulatory entrance. Please stop at the information booth or ask a volunteer for direction if needed.
Please note it is about a 2-5 minutes walk from both entrances.

Rockyview General Hospital is located at the intersection of 14 Street SW and 75 Avenue SW.

Parking must be paid ahead of time. 

Transit:
Public transportation is available to this facility.
The Eye Clinic is located on the main floor of the Fisher Building at RGH. The Eye Clinic is well signed from the main entrance and the ambulatory entrance. Please stop at the information booth or ask a volunteer for direction if needed.
Please note it is about a 2-5 minutes walk from both entrances.

Rockyview General Hospital is located at the intersection of 14 Street SW and 75 Avenue SW.

Parking must be paid ahead of time. 

Transit:
Public transportation is available to this facility.
 
PHONE
403-943-3720
 
PARKING INSTRUCTIONS
Rockyview General Hospital parking map
Please park in lot 1 or lot 9.
Lot 1 is the main visitor parking location by the main entrance of the hospital.
Lot 9 is near the ambulatory entrance and has additional public parking.
Rates apply 24 hours per day, and are in effect for all public parkers, including those with provincially issued placards for persons with disabilities.
Paystations accept Canadian coins, Canadian bills or credit card (Visa, MasterCard, and American Express).
Parking must be paid ahead of time in Kiosk.
Rockyview General Hospital parking map
Please park in lot 1 or lot 9.
Lot 1 is the main visitor parking location by the main entrance of the hospital.
Lot 9 is near the ambulatory entrance and has additional public parking.
Rates apply 24 hours per day, and are in effect for all public parkers, including those with provincially issued placards for persons with disabilities.
Paystations accept Canadian coins, Canadian bills or credit card (Visa, MasterCard, and American Express).
Parking must be paid ahead of time in Kiosk.
 
EMAIL
VIRTUAL APPOINTMENT INFORMATION
 
 
WHEELCHAIR ACCESSIBILITY
Yes

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

V6.5