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This healthcare service has 1 current healthcare service locations.
Adult Spinal Cord Injury / General Neurology Clinic (Outpatient)   at
Glenrose Rehabilitation Hospital
Specialty: Rehabilitation
Connect Care Department: EDM GRH ADULT SCI-GEN NEURO
Estimated time to routine appointment: Within 3 months
Alberta Health Services - Edmonton Zone
SERVICE DESCRIPTION
The Spinal Cord Injury / General Neurology Outpatient Clinic helps people who have problems with their spine and brain.In this clinic, people can get checked out and get help finding the right kind of care. The clinic also gives information and support to the person and their family, as well as the healthcare providers who work with them.
The Spinal Cord Injury / General Neurology Outpatient Clinic helps people who have problems with their spine and brain.In this clinic, people can get checked out and get help finding the right kind of care. The clinic also gives information and support to the person and their family, as well as the healthcare providers who work with them.
ELIGIBILITY REQUIREMENTS
Patient must:
  • be greater than 16 years of age; patients under 18 years will be assessed for maturity level,
  • be able to endure four-hour clinic assessment,
  • be able to follow 3-step commands,
  • be able to demonstrate ability to learn and carry over new learning,
  • have potential for clinical/functional improvement,
  • be motivated and able to participate/follow recommendations,
  • have care needs at a level of complexity that require interdisciplinary and/or specialized rehabilitation assessment or treatment,
  • have complications related to SCI or neurological illnesses such as but not limited to bowel/bladder/sexual dysfunction, spasticity, neuropathic pain, AD, decline or change in function or mobility
Patient must:
  • be greater than 16 years of age; patients under 18 years will be assessed for maturity level,
  • be able to endure four-hour clinic assessment,
  • be able to follow 3-step commands,
  • be able to demonstrate ability to learn and carry over new learning,
  • have potential for clinical/functional improvement,
  • be motivated and able to participate/follow recommendations,
  • have care needs at a level of complexity that require interdisciplinary and/or specialized rehabilitation assessment or treatment,
  • have complications related to SCI or neurological illnesses such as but not limited to bowel/bladder/sexual dysfunction, spasticity, neuropathic pain, AD, decline or change in function or mobility
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care. 
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
A physician/nurse practitioner can complete the referral form and fax it to the service using the contact information in this profile.
Include supporting medical documentation (incl. relevant testing, level of functioning, reason for referral).
A physician/nurse practitioner can complete the referral form and fax it to the service using the contact information in this profile.
Include supporting medical documentation (incl. relevant testing, level of functioning, reason for referral).
REFERRAL PROCESS - FOR CONNECT CARE USERS
Send an Internal Referral using the Ambulatory Referral Order to Rehabilitation, type EDM GRH ADULT SCI-GEN NEURO in the “To Department” section and complete order.  
Include supporting medical documentation (incl. relevant testing, level of functioning, reason for referral).
Send an Internal Referral using the Ambulatory Referral Order to Rehabilitation, type EDM GRH ADULT SCI-GEN NEURO in the “To Department” section and complete order.  
Include supporting medical documentation (incl. relevant testing, level of functioning, reason for referral).
ADDITIONAL SERVICE DETAILS
Physiatrist (medications, pain, AD, spasms, driving, falls)
Nursing (Bowel, bladder, skin, Autonomic Dysreflexia)
Physical Therapy (Mobility Equipment, Lower Extremity Therapy)
Occupational Therapy (ADL Equipment, Upper Extremity Therapy, Driving)
Social Worker (Finances, Housing)
Recreational Therapy (Community Access, Hobbies)
Psychology (Adjustment Concerns)
Dietary (Specific Concerns)
Physiatrist (medications, pain, AD, spasms, driving, falls)
Nursing (Bowel, bladder, skin, Autonomic Dysreflexia)
Physical Therapy (Mobility Equipment, Lower Extremity Therapy)
Occupational Therapy (ADL Equipment, Upper Extremity Therapy, Driving)
Social Worker (Finances, Housing)
Recreational Therapy (Community Access, Hobbies)
Psychology (Adjustment Concerns)
Dietary (Specific Concerns)
COMMUNICATION PROCESS
  • Referral receipt to referring source within 7 days.
  • Wait list status update every 14 days.
  • Appointment outcome to referral source within 30 days.
 
PHONE
780-735-8889 (Clinic Coordinator)
FAX
780-735-6018 (Referrals)
REFERRAL FORM
REFERRAL ADVICE
Connect MD
CLICK + TO VIEW REFERRAL GUIDELINES
+-
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
+-
Multiple sclerosis
3 Months
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Referral needed
 
Complete Referral Form
CT scan brain - normal
 
Within 3 months
Magnetic resonance imaging
 
Within 3 months
Radiography of spine
 
Within 3 months
+-
Neurological assessment
3 Months
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Referral needed
 
Complete Referral Form
CT scan brain - normal
 
Within 3 months
Magnetic resonance imaging
 
Within 3 months
Radiography of spine
 
Within 3 months
+-
Spinal cord injury
3 Months
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Referral needed
 
Complete Referral Form
CT scan brain - normal
 
Within 3 months
Magnetic resonance imaging
 
Within 3 months
Radiography of spine
 
Within 3 months
PATIENT APPOINTMENT INFORMATION
Email
Print
 
MISSED APPOINTMENT GUIDELINES
If you are unable to attend a scheduled appointment, please contact the clinic a minimum of 48 hours in advance to reschedule.  Patients who miss multiple appointments without notifying the clinic, may require a new referral.
If you are unable to attend a scheduled appointment, please contact the clinic a minimum of 48 hours in advance to reschedule.  Patients who miss multiple appointments without notifying the clinic, may require a new referral.
 
HOURS OF OPERATION
Monday: 9:00 am - 3:00 pm
Tuesday: 9:00 am - 3:00 pm
Wednesday: 7:00 am - 3:00 pm
Thursday: 7:00 am - 3:00 pm
Friday:
Description:
Closed Friday, weekends and statutory holidays.
   
 
ADDRESS
Outpatient Clinics - Clinic A
10230 111 Avenue NW
Edmonton Alberta
T5G 0B7
PATIENT APPOINTMENT INSTRUCTIONS
 
DIRECTIONS
Please report to the Glenrose Hospital Main Entrance, just off of 111 Avenue (10230 - 111 Avenue), and check in at the Information Desk/Admitting.
Please report to the Glenrose Hospital Main Entrance, just off of 111 Avenue (10230 - 111 Avenue), and check in at the Information Desk/Admitting.
 
PHONE
780-735-8889 (Clinic Coordinator)
 
PARKING INSTRUCTIONS
Disabled and public parking is available in the underground parkade and at designated surface stalls.  Pay by plate parking is available.
Disabled and public parking is available in the underground parkade and at designated surface stalls.  Pay by plate parking is available.
 
EMAIL
VIRTUAL APPOINTMENT INFORMATION
 
PARKING MAP
 
WHEELCHAIR ACCESSIBILITY
Yes

Accessible and public parking are available on designated surface and underground parking stalls.

Pay by plate parking is available.


The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

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V6.5