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This healthcare service has 2 current healthcare service locations.
Plastic Surgery Clinic   at
Royal Alexandra Hospital
Specialty: Plastic Surgery
Connect Care Department: EDM RAH ATC Plastic OP
Estimated time to routine appointment: Not Available
Alberta Health Services - Edmonton Zone
SERVICE DESCRIPTION
Provides assessment and treatment to pre and post-surgery patients with a wide variety of issues.Some conditions assessed and treated include:
  • facial fractures (e.g., jaw, cheek, orbital)
  • hand fractures and injuries
  • breast cancer reconstruction
  • breast reduction
  • removal of small skin cancers
  • wound care and debridement
  • small plastic surgery (e.g., carpal tunnel repair)
Service provides:
  • consultation
  • treatment
  • surgery
  • education
  • follow-up
Provides assessment and treatment to pre and post-surgery patients with a wide variety of issues.Some conditions assessed and treated include:
  • facial fractures (e.g., jaw, cheek, orbital)
  • hand fractures and injuries
  • breast cancer reconstruction
  • breast reduction
  • removal of small skin cancers
  • wound care and debridement
  • small plastic surgery (e.g., carpal tunnel repair)
Service provides:
  • consultation
  • treatment
  • surgery
  • education
  • follow-up
ELIGIBILITY REQUIREMENTS
Adults are only seen in OPD.  The physician must accept the referral in order for the patient to be seen in clinic.
  • For acute injuries, please contact the plastic surgeon on call via RAAPID North at 1-800-282-9911
  • For cosmetic referrals, patients may contact their preferred surgeon directly (no referral is required)
  • For hand/wrist conditions, please complete the FAST Hand/Wrist referral
Adults are only seen in OPD.  The physician must accept the referral in order for the patient to be seen in clinic.
  • For acute injuries, please contact the plastic surgeon on call via RAAPID North at 1-800-282-9911
  • For cosmetic referrals, patients may contact their preferred surgeon directly (no referral is required)
  • For hand/wrist conditions, please complete the FAST Hand/Wrist referral
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care. 
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Complete the referral form and fax it to the service using the contact information in this profile.
Complete the referral form and fax it to the service using the contact information in this profile.
REFERRAL PROCESS - FOR CONNECT CARE USERS
Send an Internal Referral using the Ambulatory Referral Order to Plastic Surgery, type EDM RAH ATC Plastic OP in the “To Department” section and complete order. 
Send an Internal Referral using the Ambulatory Referral Order to Plastic Surgery, type EDM RAH ATC Plastic OP in the “To Department” section and complete order. 
ADDITIONAL SERVICE DETAILS
If you have not received notification from our program within 7 days, please call to confirm receipt.
If you have not received notification from our program within 7 days, please call to confirm receipt.
 
CLICK + TO VIEW REFERRAL GUIDELINES
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
Carpal tunnel decompression
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Fracture of facial bones
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Fracture of hand
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Injury of hand
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Reconstruction of breast
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month
Breast Cancer Reconstruction

Wound care
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month

Wound debridement
Medication List (dose, frequency, route)
 
Within 1 month

Past medical history
 
Within 1 month
PATIENT APPOINTMENT INFORMATION
 
MISSED APPOINTMENT GUIDELINES
If you are unable to attend a scheduled appointment, please contact the clinic a minimum of 48 hours in advance.
If you are unable to attend a scheduled appointment, please contact the clinic a minimum of 48 hours in advance.
 
HOURS OF OPERATION
Monday: 8:00 am - 4:00 pm
Tuesday:
Wednesday: 8:00 am - 12:00 pm
Thursday: 12:00 pm - 4:00 pm
Friday: 8:00 am - 12:00 pm
   
 
ADDRESS
Active Treatment Centre - Outpatient Department B410
10240 Kingsway NW
Edmonton Alberta
T5H 3V9
PATIENT APPOINTMENT INSTRUCTIONS
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English.
  • Bring your Alberta health care card and a piece of government issued photo ID.
  • Check in at reception 15 minutes prior to your scheduled appointment time.
  • You may bring a family member or significant other during your consultation.
  • Please make sure to have someone with you if you are unable to communicate in English.
 
DIRECTIONS
Royal Alexandra is located in Edmonton's inner-city. Just off of Kingsway NW and 101 St NW.Bus stop 111 Ave, 106 St NW
LRT station; Kingsway
Royal Alexandra is located in Edmonton's inner-city. Just off of Kingsway NW and 101 St NW.Bus stop 111 Ave, 106 St NW
LRT station; Kingsway
 
PHONE
780-735-4450 (Outpatient Department)
 
PARKING INSTRUCTIONS
Rates apply 24 hours per day, and are in effect for all public parkers, including those with provincially issued placards for persons with disabilities. Public parking is GST exempt.
Pay by Plate machines accept Canadian coins or credit card (Visa, MasterCard, American Express). Maximum 28 Canadian coins per transaction, no pennies.
Machines provide no change.Pay on Foot machines accept Canadian coins and bills, or credit card (Visa, MasterCard, American Express). These machines will provide change.
Parking Office accepts payment by cash, credit card, debit or cheque.
Rates apply 24 hours per day, and are in effect for all public parkers, including those with provincially issued placards for persons with disabilities. Public parking is GST exempt.
Pay by Plate machines accept Canadian coins or credit card (Visa, MasterCard, American Express). Maximum 28 Canadian coins per transaction, no pennies.
Machines provide no change.Pay on Foot machines accept Canadian coins and bills, or credit card (Visa, MasterCard, American Express). These machines will provide change.
Parking Office accepts payment by cash, credit card, debit or cheque.
 
EMAIL
VIRTUAL APPOINTMENT INFORMATION
 
 
WHEELCHAIR ACCESSIBILITY
Yes

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

V6.5