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This healthcare service has 1 current healthcare service locations.
Northern Neonatal Follow-Up Clinic   at
Glenrose Rehabilitation Hospital
Specialty: Neonatology
Connect Care Department: EDM GRH PED NEONATAL FOLLOW
Estimated time to routine appointment: Within 6 months
Alberta Health Services - Edmonton Zone
SERVICE DESCRIPTION
The Northern Neonatal Follow-Up Clinic (NNFC) assesses high-risk children from intensive care units across Northern Alberta for neurodevelopmental issues (conditions that affect the development of the nervous system). Healthcare experts assess the progress of newborns at risk and offer early help when needed.Cares for babies from a Neonatal Intensive Care Unit (NICU), offering:
  • help with developmental issues that could cause disabilities
  • referral to community services, if needed
  • first appointment usually at 3-4 months of age
  • more appointments, if needed
  • follow-up until toddler or preschool age. If more help is needed later, referral to other Glenrose Rehabilitation Hospital program or community program
The Northern Neonatal Follow-Up Clinic (NNFC) assesses high-risk children from intensive care units across Northern Alberta for neurodevelopmental issues (conditions that affect the development of the nervous system). Healthcare experts assess the progress of newborns at risk and offer early help when needed.Cares for babies from a Neonatal Intensive Care Unit (NICU), offering:
  • help with developmental issues that could cause disabilities
  • referral to community services, if needed
  • first appointment usually at 3-4 months of age
  • more appointments, if needed
  • follow-up until toddler or preschool age. If more help is needed later, referral to other Glenrose Rehabilitation Hospital program or community program
ELIGIBILITY REQUIREMENTS
PLEASE CHECK FOR MORE SPECIFIC CRITERIA
 A.  Evaluation Group:
  1. All infants <29 weeks gestation.
  2. All infants with moderate or severe hypoxic ischemic encephalopathy (moderate or severe neonatal encephalopathy on initial examination) born > 35 weeks completed gestation and/or all infants treated with therapeutic hypothermia.
 B.  Clinical Groups:
  1. All infants (both preterm and term) with the following complications:
a.  Any acquired brain imaging abnormality diagnosed in the neonatal period (<28 days of age/<44 weeks post-menstrual age) e.g. perinatal arterial ischemic stroke, intraventricular hemorrhage with enlarged ventricles or bleeding into the brain tissue (grade 3 or 4), traumatic brain injury, cerebral sinus venous thrombosis (excluding subependymal hemorrhage or choroid plexus cysts).

b.  Neonatal meningitis/encephalitis (<28 days/44 weeks post-menstrual age at diagnosis).
 
c.  All infants diagnosed with a Congenital Diaphragmatic Hernia (CDH).

2.   Direct physician referrals on a case-by-case basis will be considered.
PLEASE CHECK FOR MORE SPECIFIC CRITERIA
 A.  Evaluation Group:
  1. All infants <29 weeks gestation.
  2. All infants with moderate or severe hypoxic ischemic encephalopathy (moderate or severe neonatal encephalopathy on initial examination) born > 35 weeks completed gestation and/or all infants treated with therapeutic hypothermia.
 B.  Clinical Groups:
  1. All infants (both preterm and term) with the following complications:
a.  Any acquired brain imaging abnormality diagnosed in the neonatal period (<28 days of age/<44 weeks post-menstrual age) e.g. perinatal arterial ischemic stroke, intraventricular hemorrhage with enlarged ventricles or bleeding into the brain tissue (grade 3 or 4), traumatic brain injury, cerebral sinus venous thrombosis (excluding subependymal hemorrhage or choroid plexus cysts).

b.  Neonatal meningitis/encephalitis (<28 days/44 weeks post-menstrual age at diagnosis).
 
c.  All infants diagnosed with a Congenital Diaphragmatic Hernia (CDH).

2.   Direct physician referrals on a case-by-case basis will be considered.
ROUTINE REFERRAL PROCESS
Connect Care Department Specialty:  Neonatology
Connect Care Department:  EDM GRH PED NEONATAL FOLLOW

Referrals are made from an AHS Neonatal Intensive Care Unit (NICU) through Connect Care by an internal referral or by a referral letter.  Supporting medical documentation is reviewed prior to discharge from NICU.  Referrals for patients who are outside of eligibility guidelines (please refer to Eligibility Requirements), but who have been in NICU, may be considered.
Connect Care Department Specialty:  Neonatology
Connect Care Department:  EDM GRH PED NEONATAL FOLLOW

Referrals are made from an AHS Neonatal Intensive Care Unit (NICU) through Connect Care by an internal referral or by a referral letter.  Supporting medical documentation is reviewed prior to discharge from NICU.  Referrals for patients who are outside of eligibility guidelines (please refer to Eligibility Requirements), but who have been in NICU, may be considered.
URGENT REFERRAL PROCESS
May call clinic to discuss with nursing or medical staff.  Medical Director approval may be required.
May call clinic to discuss with nursing or medical staff.  Medical Director approval may be required.
EMERGENCY REFERRAL PROCESS
This service does not have an emergency referral process. Concerns of serious illness or injury should be directed to the nearest Emergency Department or Urgent Care facility. 
This service does not have an emergency referral process. Concerns of serious illness or injury should be directed to the nearest Emergency Department or Urgent Care facility. 
ADDITIONAL SERVICE DETAILS
  • New patients are notified that they have been referred to the Program prior to being discharged from the NICU.  New patients should receive a Welcome Letter in the mail after they have been discharged from the NICU. Confirmation of referral receipt to referral source will occur within the NICU prior to discharge. 
  • All new referrals are seen when the child is approximately 6 months of age, or 6 months adjusted age if born premature.
  • Follow-up appointments are booked at toddler age.
  • New patients are notified that they have been referred to the Program prior to being discharged from the NICU.  New patients should receive a Welcome Letter in the mail after they have been discharged from the NICU. Confirmation of referral receipt to referral source will occur within the NICU prior to discharge. 
  • All new referrals are seen when the child is approximately 6 months of age, or 6 months adjusted age if born premature.
  • Follow-up appointments are booked at toddler age.
COMMUNICATION PROCESS
  • Referral receipt to referring source within 7 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 14 days.
  • Appointment outcome to referral source within 30 days.
 
PHONE
780-735-7925
FAX
780-735-6163
REFERRAL PHONE
780-735-7925
REFERRAL FAX
780-735-6163
REFERRAL FORM
CLICK + TO VIEW REFERRAL GUIDELINES
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Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
+-
CDH - Congenital diaphragmatic hernia
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Delivery Record, Discharge Summary from AHS NICU, past medical history, brain imaging results
 
Within 1 month
+-
Cerebral venous sinus thrombosis
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Delivery Record, Discharge Summary from AHS NICU, past medical history, brain imaging results
 
Within 1 month
(<28 days/<44 weeks post-menstrual age at diagnosis)
+-
Encephalitis
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Delivery Record, Discharge Summary from AHS NICU, past medical history, brain imaging results
 
Within 1 month
+-
Imaging of brain abnormal
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Delivery Record, Discharge Summary from AHS NICU, past medical history, brain imaging results
 
Within 1 month
<28 days of age/<44 weeks post-menstrual age.
+-
Neonatal meningitis
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Delivery Record, Discharge Summary from AHS NICU, past medical history, brain imaging results
 
Within 1 month
(<28 days/<44 weeks post-menstrual age at diagnosis)
+-
Perinatal arterial ischemic stroke
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Delivery Record, Discharge Summary from AHS NICU, past medical history, brain imaging results
 
Within 1 month
(<28 days/<44 weeks post-menstrual age at diagnosis)
+-
Severe hypoxic ischemic encephalopathy of newborn
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Delivery Record, Discharge Summary from AHS NICU, past medical history, brain imaging results
 
Within 1 month
+-
Specific delays in development
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Delivery Record, Discharge Summary from AHS NICU, past medical history, brain imaging results
 
Within 1 month
+-
Therapeutic hypothermia
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Delivery Record, Discharge Summary from AHS NICU, past medical history, brain imaging results
 
Within 1 month
+-
Traumatic AND/OR non-traumatic brain injury
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Delivery Record, Discharge Summary from AHS NICU, past medical history, brain imaging results
 
Within 1 month
(<28 days/<44 weeks post-menstrual age at diagnosis)
+-
Very premature - less than 1000g or less than 29 weeks
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Delivery Record, Discharge Summary from AHS NICU, past medical history, brain imaging results
 
Within 1 month
PATIENT APPOINTMENT INFORMATION
Email
Print
 
MISSED APPOINTMENT GUIDELINES
Missed appointments are minimized by providing families with a reminder phone call prior to appointments.  If families are unable to be reached for appointments, a letter is mailed out to the address on file.  After two missed appointments or three unsuccessful attempts to reach the family, the referral will be routed back to the referring physician and re-referral will be required.
Missed appointments are minimized by providing families with a reminder phone call prior to appointments.  If families are unable to be reached for appointments, a letter is mailed out to the address on file.  After two missed appointments or three unsuccessful attempts to reach the family, the referral will be routed back to the referring physician and re-referral will be required.
 
HOURS OF OPERATION
Monday: 8:00 am - 4:15 pm
Tuesday: 8:00 am - 4:15 pm
Wednesday: 8:00 am - 4:15 pm
Thursday: 8:00 am - 4:15 pm
Friday: 8:00 am - 4:15 pm
Description:
Clinics run on Mondays, Thursday, and Fridays. Your appointment start time will be sometime between 9:00 a.m. and 12:30 p.m.
   
 
ADDRESS
10230 111 Avenue NW
Edmonton Alberta
T5G 0B7
PATIENT APPOINTMENT INSTRUCTIONS
 
DIRECTIONS
Please proceed to the 102 Street Entrance (10230 - 111 Avenue); check in with Admitting/Information Desk prior to the appointment time.
Please proceed to the 102 Street Entrance (10230 - 111 Avenue); check in with Admitting/Information Desk prior to the appointment time.
 
PHONE
780-735-7925
 
PARKING INSTRUCTIONS
Disabled and public parking is available in the underground parkade and at designated surface stalls.  Pay per plate parking is available.
Disabled and public parking is available in the underground parkade and at designated surface stalls.  Pay per plate parking is available.
 
EMAIL
VIRTUAL APPOINTMENT INFORMATION
 
PARKING MAP
 
WHEELCHAIR ACCESSIBILITY
Yes

Accessible and public parking are available on designated surface and underground parking stalls.

Pay by plate parking is available.


The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

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