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This healthcare service has 2 current healthcare service locations.
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Geriatric Assessment Team   at
Chinook Regional Hospital
Specialty: Geriatric Medicine
Connect Care Department: LET CRH GERI CONSULT
Estimated time to routine appointment: Within 6 months
Alberta Health Services - South Zone
SERVICE DESCRIPTION
Provides assessments, treatment, and support to adults 65 years and older with the goal of optimizing healthy community living for seniors.Through visits to the clients home and / or seen in the Geriatric Services Clinic, a team provides:
  • assessment
  • treatment
Provides assessments, treatment, and support to adults 65 years and older with the goal of optimizing healthy community living for seniors.Through visits to the clients home and / or seen in the Geriatric Services Clinic, a team provides:
  • assessment
  • treatment
ELIGIBILITY REQUIREMENTS
  • Clients age 65 and older with health problems related to getting older. Clients under the age of 65 are assessed on an individual basis.
  • Seniors without dementia , who are referred only for mental health concerns, should be referred to Psychiatry or Senior's Mental Health
  • Clients age 65 and older with health problems related to getting older. Clients under the age of 65 are assessed on an individual basis.
  • Seniors without dementia , who are referred only for mental health concerns, should be referred to Psychiatry or Senior's Mental Health
Referral instructions for primary care, community care, private
providers etc. who do not send referrals via Connect Care. 
REFERRAL PROCESS - FOR NON-CONNECT CARE USERS
Complete the referral form and fax it to the service using the contact information in this profile.
Referrals for a Geriatrician MUST be completed by a physician with a letter accompaning the generic referral form.
Please indicate on the top of the referral letter if your referral is urgent. Physical aggression or a family in crisis would qualify.
Please indicate on the top of the referral letter if your referral is emergent, although this clinic does not provide "Emergency" services.
Complete the referral form and fax it to the service using the contact information in this profile.
Referrals for a Geriatrician MUST be completed by a physician with a letter accompaning the generic referral form.
Please indicate on the top of the referral letter if your referral is urgent. Physical aggression or a family in crisis would qualify.
Please indicate on the top of the referral letter if your referral is emergent, although this clinic does not provide "Emergency" services.
REFERRAL PROCESS - FOR CONNECT CARE USERS
Send an Internal Referral using the Ambulatory Referral Order to Geriatric Medicine, type LET CRH GERI CONSULT in the “To Department” section and complete order. 
Send an Internal Referral using the Ambulatory Referral Order to Geriatric Medicine, type LET CRH GERI CONSULT in the “To Department” section and complete order. 
ADDITIONAL SERVICE DETAILS
Please review the neccessary referral requirements and ensure your referral letter indicates if you are wanting a Geriatrician Consult, Psychogeriatric Nurse Consult, or Best Practice Team Consult.

Services are provided in a variety of settings such as  inpatient consults,outpatient department visits, in rural hospitals, in homes and other community settings.
Please review the neccessary referral requirements and ensure your referral letter indicates if you are wanting a Geriatrician Consult, Psychogeriatric Nurse Consult, or Best Practice Team Consult.

Services are provided in a variety of settings such as  inpatient consults,outpatient department visits, in rural hospitals, in homes and other community settings.
COMMUNICATION PROCESS
  • Referral receipt to referring source within 7 days.
  • Acceptance via appointment details or wait list status letter to referring source and patient within 14 days.
  • Appointment outcome to referral source within 30 days.
 
PHONE
403-388-6600
FAX
403-388-6340
REFERRAL FORM
Please attach a referral letter.
Referral Form
Please attach a referral letter.
Referral Form
CLICK + TO VIEW REFERRAL GUIDELINES
+-
Routine Reason for Referral
Access Targets convey the clinically appropriate timeframe patients should be seen within, by reason for referral and priority level.
Access Target
Required Information/Investigations
Investigation Timing
Additional Details
+-
Consultation
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
History of Dementia and/other similar behaviors
 
Within 6 months
Physician approval required
 
At time of referral
Previous Cognitive Assessments
 
Within 12 months
PsychoGeriatric Nurse requires physician approval. Generally for people 65 and older with suspected dementia, known dementia, who also have behavioral concerns, and/or mental health concerns. 
Clients are seen in home/community and inpatient rural hospital settings
**PGN is unable to assess for capacity**
+-
Consultation
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Albumin
 
Within 6 months
Albumin level
 
Within 6 months
CBC and Differential
 
Within 6 months
Lytes
 
Within 6 months
Recent Mini Mental Exam (if referring for cognition) beneficial
 
Within 1 month
Serum calcium level
 
Within 6 months
Urea
 
Within 6 months
Geriatrician Consult for outpatient clinic.
For inpatient consults reach out directly to Geriatrician based on current rotation.
+-
Consultation
Medication List (dose, frequency, route)
 
Within 1 month
Past medical history
 
Within 1 month
Current diagnosis of Dementia
 
active
Reasons for referrals can include: Resistance to care, exit-seeking, restlessness, sexually inappropriate behavior, caregiver burnout, imminent placement, and physical aggression
 
Description of behavior within last month
Best Practice Team- Provides non-pharmalogical interventions and accepts self referrals. Clients are seen in home/community and hospital settings.
PATIENT APPOINTMENT INFORMATION
Email
Print
 
MISSED APPOINTMENT GUIDELINES
 
HOURS OF OPERATION
Monday: 8:00 am - 4:15 pm
Tuesday: 8:00 am - 4:15 pm
Wednesday: 8:00 am - 4:15 pm
Thursday: 8:00 am - 4:15 pm
Friday: 8:00 am - 4:15 pm
   
 
ADDRESS
960 19 Street S
Lethbridge Alberta
T1J 1W5
PATIENT APPOINTMENT INSTRUCTIONS
 
DIRECTIONS
 
PHONE
403-388-6600
 
PARKING INSTRUCTIONS
 
EMAIL
VIRTUAL APPOINTMENT INFORMATION
 
PARKING MAP
 
WHEELCHAIR ACCESSIBILITY
Yes

The primary purpose of the All Locations list is to let the user easily access any location of a healthcare service without going back to the main search screen.

The locations listed have 3 background colors:
  • Green means the healthcare service@location has referral information attached to it.
  • Brown means the healthcare service@location never had referral information attached to it, or it has unpublished referral information.
  • Red means
    • IA changed the healthcare service@location's status to something other than Current
    • It was deleted if it is an ARD healthcare service@location.
Green  and Brown are always at the top of the list. These are the Healthcare Service@Locations with the status of Current.
The Red list at the bottom consists of non-current Healthcare Service@locations that once had Published referral information in the ARD.
If the referral information was never published in ARD the Healthcare Service@location will not show in the Red list.

The secondary purpose of the All Locations list is to allow ARD Administrators to recover (copy) referral information from the non-current Healthcare Service@Locations to ones that are current.

Common Scenario:
A Healthcare Service moves from one location to another. In this case the IA Healthcare Service@Location record will be made defunct (non-current) and a new Healthcare Service@Location record will be created with a current status. In this scenario the captured referral guidelines in ARD can become "orphaned" as they are not attached to any current IA healthcare service.

Categories of non-current or orphaned referral guidelines: INDIVIDUAL and COMMON.
The REFERRAL GUIDELINES section of the profile has the prefix INDIVIDUAL or COMMON to help you choose the method below when transferring referral guidelines from a non-current Healthcare Service@Location to a current healthcare service@location.

Individual referral process
  1. Click on a non-current (Red) Healthcare Service@Location at the bottom of the All Locations list.
  2. The non-current referral info is displayed with the link Copy this Referral Process to another Healthcare Service@Location link on the upper right hand corner. Click on the copy link.
  3. Choose a current location (Green or Brown) from the All Locations list. This will be the Healthcare Service@Location you are pasting the referral info into.
  4. The system will display the Edit Referral Info screen populated with the referral info from the non-current Healthcare Service@Location you viewed in the first step.
  5. Click Save and the referral info is transferred from the non-current Healthcare Service@Location to the current one.
  6. Repeat these steps for each Healthcare Service@Location that needs attention.

Common referral process - 2 sub cases.
Case 1: At least 1 current Healthcare Service@Location with common referral info is with current status for this healthcare service; One or more Healthcare Healthcare Service@Locations where replaced by new one.
  1. Click on any current Healthcare Service@Location whether it has referral info (Green) or not (Brown).
  2. The healthcare service location opens in the Edit Referral Info screen populated with the current common referral info.
  3. Save it. 
  4. All locations will be updated with the common referral information, including all the locations that don't have referral info yet (Brown). The non-current referrals (Red) will also be updated.
Case 2:  All Healthcare Healthcare Service@Locations for a healthcare service are set to a non-current status and replaced by new ones. In this case there is no current additional referral info to copy from, so the only alternative is to pick up the non-current common referral process (Red). Follow the steps described in the section Individual Referral Process above to copy/paste the non-current common referral info to the current healthcare service locations.
Generally we want to replicate current common referral info to new or replaced healthcare service locations. We only resort to copying non-current common referral info if there is no other option.

Remember: Some fields can be location specific with the common referral process:
Parking Instructions, Directions, Parking Map, Wait Time, Referral Phone or Referral Fax.
To update these items you have to edit each Healthcare Service@Location separately.

ADDITONAL NOTES:
  • The info icon after the All Locations drop down will be visible to ARD Administrators.
  • The system doesn't allow you to copy referral information from one non-current Healthcare Service@Location to another.

 

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V6.5